Fresh Burger Waterloo in Waterloo

155 King St N, Waterloo, ON N2J 0E8, Canada

★★★★★
(175 reviews)
Categories: Hamburger restaurant Restaurant

About

Waterloo, get hungry! Burgers made with 100% fresh Canadian Angus beef handcrafted just for you. NO FILLERS, and always cooked fresh when you order.

Website
freshburger.ca
Address
155 King St N, Waterloo, ON N2J 0E8, Canada
Plus Code
FFCG+H7 Waterloo, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–12 AM
Tuesday
11 AM–5 PM
Wednesday
11 AM–11 PM
Thursday
11 AM–12 AM
Friday
11 AM–3 AM
Saturday
11 AM–10 PM
Sunday
11 AM–12 AM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet Assistive hearing loop
Offerings
Late-night food
Dining options
Lunch Dinner Catering Counter service Seating
Amenities
Gender-neutral toilets Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Family friendly LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Has changing table(s) High chairs
Parking
Free of charge street parking Free parking lot
Pets
Dogs allowed

Photos

Reviews

4.6
★★★★★
175 reviews

Most Mentioned

price (10) poutine (5) hospitality (4) salty (4) parking (3) order (3) gravy (2) portion size (2) behavior (2) solid (2)
5 stars
148
4 stars
6
3 stars
6
2 stars
4
1 stars
11
★★★★★
December 11, 2024

2 classic cheeseburger combos each with fries, a drink and a side order poutine for $33.75 using the Bogo50% off promo. The young man working named Parth provided excellent customer service. Fresh smash burger and the fries are fresh not frozen. Very clean establishment just opened in April. Only downside is parking is very limited but that's typical being close to Laurier.

★★★★★
November 23, 2024

The burgers here are absolutely phenomenal! The perfect balance of juicy, flavorful patties, fresh toppings, and soft, perfectly toasted buns. Every bite is a burst of deliciousness! The attention to detail and quality ingredients really set this place apart. Hands down one of the best burger spots I’ve ever been to—can’t wait to come back!

November 15, 2024

I have been coming to this place for quite a while now. I like the food. It's tasty and healthy. But what I really don't like is the staff attitude. They are really unprofessional, illiterate and abusive. They speak in their own language, make ill jokes about customers who don't understand their language. It's absolutely provocative behavior. I know their language so I know what they were saying. I might not come to this place again.

★★★★★
October 18, 2024

The food was too good and also fresh. I must recommend everyone to try at least once. Also the Dhruvil and Devang were there they behaved so well and helped me to get the best out of their menu thanks to them!

★★★★
September 10, 2024

We came in for a late night snack and the place was pretty empty other than some students using the washroom (for customers only). We had walked past here several times and decided to try it out after hearing that they are a peanut-free restaurant. Counter service was friendly and good and the food order took longer than usual because it was being made fresh. Honestly, the food was okay. Fries were good but poutine was a bit cold in some spots. The burger looked similar to A&W but was more bland. It unfortunately didn't live up to the name of "Fresh Burger" - moreso "Alright Burger".

★★★★★
July 6, 2024

Delicious burgers and fries! Very clean restaurant and friendly staff. Will be back!

★★
June 29, 2024

I'm writing this review after my family and I thought we'd try out this new burger joint, see if what they got going on is any good, and see if we might find a new restaurant for those "takeaway Thursday" nights when no one wants to cook. We ordered combo #1, combo #2, and combo #3 which came to just over $50 (luckily there was some kind of deal so we only paid 40$ n change) The burgers looked and smelled great but the meat in my double burger was extremely dry, making chewing a bit difficult. All three burgers were like this, very dry and crumbly the meat was. But, what really drove me to write this review though, was the fries! From the moment of the 1st bite into a fry from the bag I had to spit it out, the texture inside the fry is supposed to be soft, fluffy and easy to bite into. What we got were fries that were seriously undercooked and COLD! ALL THREE ORDERS OF FRIES HAD TO BE THROWN AWAY BECAUSE OF HOW UNDERCOOKED THEY WERE! No cap. Overall, I'm not impressed. The recourse a customer has for such a terrible meal is next to nil. I mean, by the time I got home with the food and discovered its lack of quality some 50 minutes had gone by. I was tired, hungry, and in no way shape or form going to drive back to the store to complain about this meal, the burgers and the uncooked fries. I hate food waste, I hate having to throw food into the garbage, and I especially hate watching my hard-earned money go down the tube with such a terrible meal. Instead, all I can do is post an honest and true account of my experience in the hopes that whoever reads this will know what they are getting into when they place an order at Fresh Burger.

★★★★★
June 1, 2024

I’ve been here several times and the place is usually empty. The food takes some time to make as it’s fresh. Around 15-25 to cook. The food itself is very filling and tastes pretty yummy! 😋 They messed up an order once and let me keep the burgers and made me new ones!! Ps. If you’re reading this before June 30, grab a combo and get another for free! Two combos for $18 #WorthIt

★★★★★
December 16, 2024

Burger was fresh & not greasy!

★★★★★
December 16, 2024

Decent burger

★★★★★
December 2, 2024

I have a great experience. The food and the service were amazing. The guy named Devang served me He was also very polite and a nice guy.

★★★★★
December 2, 2024

Awesome service and the employee (devag) is so generous helped me alot on picking the burger and also like his service. Thank you fresh burger for such an Awesome experience.

★★★★★
November 23, 2024

Just had a banging burger from this Waterloo gem. special shout out to Devang for his amazing service and hospitality.

★★★★★
November 23, 2024

Loveit

★★★★★
November 23, 2024

Exceptional service! Have received the best service ever from Janvi and Tanvi ever!!!

★★★★★
November 23, 2024

Good is good nd delicious

★★★★★
November 23, 2024

It was best

★★★★★
November 23, 2024

Devang was great!

★★★★★
November 23, 2024

Excellent classic burgers and fresh French fries. Be warned, these delicious burgers will live in your mind rent free.

★★★★★
November 23, 2024

The service was perfect and it they were very nice and helpful!!! @devang @hemangi Dietary restrictions: It was perfect!

★★★★★
November 23, 2024

Devang and Heet were great guys,very friendly made me feel like I was at a friend place for dinner. 10 out of 10 would eat again and recommend :)

★★★★★
November 23, 2024

Devang , Heet, nd janvi doing great service ahed . The staff is very polite and friendly .. i strongly suggest this guys ..

★★★★★
November 23, 2024

Devang, janvi, heet were amazing. Awesome service and amazing burgers!! Will be coming back here for sure.

★★★★★
November 23, 2024

Clean place and good food plus great customer service definitely recommend it to anyone.

★★★★★
November 23, 2024

Very well run and clean. Delicious!

★★★★★
November 23, 2024

Great food great service

★★★★
November 23, 2024

Good burger

★★★★★
November 23, 2024

Parking: valet parking oh ya Food

★★★★★
October 23, 2024

overall great burger and staff is great. tastes great. best burger in waterloo. so tastey

★★★★★
October 23, 2024

Devang had awesome customer service.highly recommend!

★★★★★
October 23, 2024

dhara, hemangi and devang gave wonderful service to me and it was much appreciated especially considering it was 2:25am!

★★★★★
October 23, 2024

Amazing food and burgers I love this place and staff are so nice and friendly

★★★★★
October 23, 2024

Incredible burgers!!

★★★★★
October 23, 2024

Extremely friendly staff and delicious food

★★★★★
October 23, 2024

great food and good staff

★★★★★
October 23, 2024

Great service

★★★★★
October 23, 2024

Devang was great, will be back!

★★★★★
October 23, 2024

Super friendly service and great. Devang went above and beyond to help accommodate our large order! Will for sure be back

★★★★★
October 23, 2024

Awesome service from Darshan gets it right all the time

★★★★★
October 23, 2024

The staff here is incredible and hard working, I give them 11/10. The food is superb, all phenomenal ingredients. The lettuce and onions taste like the real thing. The meat TASTES like fresh beef, and the fries taste like actual potatoes. I dont understand why anyone would go to McDonalds. For the same price, you can eat here and its actual food. Reminds me a lot of InnOut from San Francisco. They take their time with it, as they should, and its worth the wait. Best spot for a bite at 2am. Only complaint: the poutine could be better, the fries need to be crispier for poutine, and the gravy needs to be a lot hotter. It needs to be piping hot to melt the cheese. The gravy tastes fantastic though.

★★★★★
October 23, 2024

Delicious Janvi was really nice with handling the orders and dhara

★★★★★
October 23, 2024

Best place for the best burger at an affordable price. Devang & Druvil did excellent service. Food

★★★★★
Local Guide
October 23, 2024

Tasty burgers and good portion size

★★★★★
Local Guide
October 23, 2024

Cali fries was delicious and the hospitality of the staff (dhruvil and devang) was very good.

★★★★★
October 23, 2024

Must visit!!! They serves delicious veggie and meat burgers, as well as fries, with smiles. They also maintains cleanliness and DOES PROMISE for FRESH FOOD.

★★★★★
October 23, 2024

amazing

★★★★★
October 23, 2024

I come to this location very often and am usually greated by an employee named Devang who is amazing at his job, would recommend 5 stars.

★★★★★
September 23, 2024

The smash-like style of burger here is solid. I especially recommend their cheese burger poutine if youre a poutine person.

★★★★★
September 23, 2024

The burger is really so fresh as the name suggests:)) fries are also yummy. I highly recommend this place especially for take out orders!

★★★★★
September 23, 2024

Love the 12oz burger combo 4

★★★★★
September 23, 2024

This place is awesome!

★★★★★
September 23, 2024

The test is very nice . And the staff is very helpful.

★★★★★
September 23, 2024

Amazing burgers

★★★★★
September 23, 2024

Very tasty burger

★★★★★
September 23, 2024

Great place great service.

★★★★★
September 23, 2024

I tried burger and fries it was so delicious.

★★★★★
September 23, 2024

Best place for Burgers ever

★★★★★
September 23, 2024

Best place for burgers ever..

★★★★★
September 23, 2024

I had a great experience at Fresh Burger. The burgers were juicy and flavorful, the fries were perfectly crispy, and the customer service was friendly and attentive.

★★★★★
September 23, 2024

wonderful Vegetarian options: good fires Food : 5/5 |

★★★★★
September 23, 2024

Perfect!

★★★★★
September 23, 2024

Really good

★★★★★
September 23, 2024

I love it

★★★★★
September 23, 2024

Great service and great food.

★★★★★
Local Guide
September 23, 2024

Good food i think

★★★★★
September 23, 2024

Awesome experience!

★★★★★
September 23, 2024

food tasted so fresh and so good, 10/10

★★★★★
September 23, 2024

Must visit once! They have best French fries and burger

★★★★★
September 23, 2024

Good food and quiet place, and free fries for a review!!

★★★★★
September 23, 2024

Great place for burgers and staff is very friendly!

★★★
September 23, 2024

Nice place, thick buns and nice burgers

★★★★★
September 23, 2024

i love fresh burger so much!!! the best place to get a burger in the loo:)

★★★★★
Local Guide
September 23, 2024

We love coming here for their burgers. The menu is small, but well worth it.

★★★★★
September 23, 2024

Amazing place

★★★★★
September 23, 2024

Great food, good portion, spacious and clean space, and nice staff!

★★★★★
September 23, 2024

The best burger I ve ever eaten. You must give it a try too!

September 23, 2024

I went in for washroom, One guy at fresh burger told I can use it but the female staff at the restaurant was very rude and she denied it Poor management at this location 0 star out of 5 Food

Local Guide
September 23, 2024

Location is terrible! 6 visitor parking spots for the entire building, including the restaurant. Burger was just ok. Nothing special. Food

★★★★★
September 23, 2024

Fresh burger staff were so helpful, and the food was absolutely delicious!

★★★★★
September 23, 2024

So good! So fresh

★★★★★
September 23, 2024

Good

★★★★★
September 23, 2024

Greatest restaurant ever.

★★★★★
September 23, 2024

very good service and great workers would recommend to come here

★★★★★
September 23, 2024

Great food great service

★★★
Local Guide
September 23, 2024

Good but the customer service is lacking also the dine in experience was okay the tables need to be cleaned periodically

★★★★★
September 23, 2024

great service and nice employees thank you!

★★★★★
September 23, 2024

Devangperfect Tanvin perfect Janv perfect Kid-friendliness: Aweseom

★★★★★
August 23, 2024

excellent burger, the caramelized onions were to die for...the fresh cut fries were terrific, not greasy in the least...personally, i like them with the skins on...everything was top notch!

★★★
August 23, 2024

Please add water to the combo drimks

Local Guide
August 23, 2024

It took them 35 mins to get an order of 2 burgers and an order of cali fries to be done only to be done completely wrong. The food is very mid not worth any of the hype. The patties are salty, the fries are soggy, and the service is horrible. They handed me my food saying i know you wanted certain toppings but I just added all because its busy . Then what is the point of customizing your order if everything will get slapped into the burger and handed. After 35 mins I was given my order wrong and missing my drinks which I had to turn and get them back again. Overall, not worth it at all. Bad service and mediocre food at best.

August 23, 2024

I just spent almost $50 at this place. They got my order wrong. Everything was too salty. The Cali fries are awful and soggy it s like the fries been sitting there for hours, and I actually went in the store to order. Couldn t finish my burger since it was salty too! Note for management: having one person working on weekends is the worst idea ever poor employee was juggling between orders probably why they got mine wrong. Couldn t be more disappointed!!

August 23, 2024

Our order was 30 mins late , cold and they forgot someone s burger. Not a great good first experience

August 23, 2024

Very unsatisfied with the hospitality. First they didnt have payment gateway sorted. Kept me waiting for long and then gave me a very salty burger. When I asked to change it for me as it I was not eatable. employee named parth completely denied to change with very rude behavior.

★★★★★
July 23, 2024

This location was trained by my favourite location at Airport road. I m so hyped that the food quality and taste is exactly what I expected. The store itself is very clean. The staff are friendly and kind. I m beyond happy to have Fresh Burger in Waterloo. Side note: their fries are delicious. Parking is kinda hard to find.

★★★★★
July 23, 2024

Friendly staff good deals

★★★★★
July 23, 2024

I recently tried Combo 1 at Fresh Burger and was pleasantly surprised. The burger was good - juicy and flavorful. The fries were crispy, and the drink completed the meal nicely. The portion size was satisfying for the price. The staff was friendly, and my order came out quickly. While it may not be gourmet, Fresh Burger definitely hits the spot when youre craving a solid burger. Ill be back to try more items from their menu.

★★★★★
Local Guide
July 23, 2024

This place is always empty for some reason but their burgers are super well made. They take some time but its genuinely worth it. I usually get a very simply burger when going here but the Patty and sauce makes up for the simplicity. Friendly staff too.

★★★★★
July 23, 2024

Solid eats

★★★★
July 23, 2024

After reading the reviews thought Id give it a try. Id go back. Food is cooked fresh and fries are amazing.

★★★★★
Local Guide
June 23, 2024

Great burgers with plenty of options. Also the dining area was really clean.

★★★★★
Local Guide
June 23, 2024

As the name suggests, the food is very fresh - probably one of the best burgers youll get. If you can, definitely eat in, as the fries wont ever be as good as they are when they come out of the fryer. I really wish they had the Cajun seasoning and malt vinegar like they do at the Markham location.

★★★★★
June 23, 2024

Just visited place.. Had an amazing experience.. very friendly staff and service was superb.. veggie burger and fries were very very delicious.. Must visit place..

★★★★★
June 23, 2024

Really loved the quantity of the food. And they had a veg option

★★★★★
June 23, 2024

Better than McD

Local Guide
June 23, 2024

Buns were very stale, fries were very stale. Gravy was good.

★★★★★
June 23, 2024

Place is very clean and the food teasted amazing

★★
Local Guide
May 23, 2024

While the food tasted solid, the wait to get it was ridiculously long. Way overpriced. We could have gone to a sit down restaurant and paid the same amount. Also, if you are offering dine in as an option, maybe have trays to put the food on.

★★★★★
May 23, 2024

Should try combo 2 and 4 delicious

May 23, 2024

Very bad experience even they don t know how to treat costumers, we have coupons of combo, We had ordered a combo and in that they gave us only burger. We thought it would take time to prepare the fries but after we asked they started preparing, and they did not even provide cold drink in it. We were the first customer from above so they placed the order for us last and provided the first order to the person who came after us. We waited for 45 minutes.

★★★★★
May 23, 2024

Fresh burger exceeded my expectations with their delicious veggie burger. The atmosphere was delightful, and the staff was incredibly helpful and polite. The food was served promptly and tasted fresh and delicious.

★★★★★
May 23, 2024

The service provided was of exceptional quality, and the culinary offerings were truly remarkable. I highly recommend this establishment.

★★★★★
May 23, 2024

Freshburger never disappoints! Delicious food and great service every time.

★★★★★
May 23, 2024

Freshburgers veggie burger is not only delicious but paired with exceptional customer service. The staffs friendly demeanor and efficient service enhance the dining experience, making every visit enjoyable. Kudos to Freshburger for not only serving fantastic food but also for their outstanding hospitality!

★★★★★
May 23, 2024

I recently visited Fresh Burger and had an amazing experience! The food was incredibly delicious, and the staff was very polite and attentive. The ambiance was clean and inviting. I highly recommend Fresh Burger for anyone looking for a great dining experience.

★★★★★
May 23, 2024

The burgers were mouthwatering, made with fresh ingredients that burst with flavor. The service was top-notch too, with friendly staff who made me feel right at home. The ambiance was inviting and cozy, perfect for enjoying a delicious meal with friends or family. Definitely my new favorite burger spot in town! Highly recommend giving it a try.

★★★★★
May 23, 2024

Visited Fresh Burger at their Waterloo branch, and it was delicious food with a cozy atmosphere. The staff were friendly, and the menu featured tasty and fresh things like Burger, Poutine, cali fries and many more. Moreover, they do have vegetarian options which is quite good options for the vegetarians. Its a great place for a nice meal with friends or family. Youll enjoy every bite and want to come back again!

★★★★★
May 23, 2024

This was my first time visiting Fresh Burgers. I met an amazing staff who was polite with me throughout the order selection. Helped me with my likings to decide the burger! Happy customer. Service by VRUTI Patel Food

★★★★★
May 23, 2024

The place is almost hospital levels of crab and tidy, the staff are friendly and the menu is easy-to-read and easily accessible. The food is a bit pricey compared to other places (~$8 for a burger just by itself), and the wait is longer than at most fast-food places, but it s all cooked fresh and SO good! Genuinely probably the juiciest, mouth-watering burger I ve eaten. I come here all the time now.

★★★★★
May 23, 2024

Been there twice and have been impressed by the food both times. Fresh, quality ingredients with delicious results. I really like how the meat is not over-seasoned which really helps with the fresh taste. Going to make this my go to burger place!

★★★★★
May 23, 2024

Good to have another burger place in town. Not sure why developers have to ruin the design of such a nice apartment building by putting the burger shop at the bottom though. It would be nice if the shop were to be by itself.

★★★★★
April 23, 2024

Brand new restaurant, clean atmosphere, staff is amazing! I recommend this place, food is made fresh when you order it burgers are so good! When they say the best burger in town I think they meant best burger ever! The best part is you dont even have to wait long. Go get you some!

★★★
April 23, 2024

Food is good, but not brag worthy. If everyone else wants to go there go, but I wouldn t recommend going out of your way. Biggest draw back is price relative to competition. It s far from cheap. Kentucky is 150 south with far better food, service, and pricing.

★★
April 23, 2024

Food is expensive and overall pretty mid. Waited 25 minutes from ordering to when my number was called so I wouldn t call it fast food. You can go to Wendy s, save money and have an overall better dining experience.

★★★★★
April 23, 2024

Fresh Burger exceeded all expectations! Not only were the burgers incredibly flavorful with high-quality ingredients, but the staffs service was exceptional. From the moment I walked in, I was greeted warmly and served promptly. The staff went above and beyond to ensure our dining experience was enjoyable, offering helpful recommendations and ensuring I have everything I needed throughout our meal. Their attentiveness and friendliness truly enhanced our overall experience. Ill definitely be returning for more delicious burgers and outstanding service!

★★★★
Local Guide
April 23, 2024

Large bright earring area that is still clean. I hope it stays large, bright, and CLEAN. As much as the burgers and fries where cookie cutter fresh (not frozen) there was little different then other premium fresh burger options. I will recommend FreshBurger for the quality of the food and including a nice eat area in an area that has so many take-out options with only a few tables. Only suggestion, perhaps work on the burger packaging option as they was we were provided the burger had the condiments with messy ooze and the burger falling apart a bit.

★★★★
Local Guide
April 23, 2024

Service was really slow but burgers were good

April 23, 2024

New burger place in Waterloo the burgers are small way over priced for what you get the combos are really expensive better burger places just down the block bigger burgers and lower prices Parking: Dont recommend this place

★★
Local Guide
April 23, 2024

We came here on the opening day just to find out they had sold out of the burgers however they had given us buy one get in free coupons as a rain check. So we came back a week later and honestly I wouldn t go here if I didn t have a coupon. The smash burgers were way too soft it was gross and tasteless. And the fries were way too salty like you could see the salt flakes on it. There was only ketchup in the condiments area. I ended up taking my food home and using my own sauces to make it a little more edible.

April 23, 2024

Best burger in town? Not even in the top 20.

★★★
Local Guide
April 23, 2024

Good enough for a meal if youre hungry but nothing special. Will probably not visit it as frequently despite living just two blocks from here.

★★★★★
April 23, 2024

One of the best vegetarian burger I ever had, Staff and service was amazing. Nice clean place.

★★★★★
April 23, 2024

Great Ambience, Fresh and Delicious food, Nice and Clean place and exceptional staff.

★★★★★
April 23, 2024

Taste light and very fresh, Im not tired of eating it every few days.