Empress Of India in Waterloo
34 King St S, Waterloo, ON N2J 2X5, Canada
About
Casual restaurant with classic Indian, flavourful, spicy dishes, a bar serving- cocktails, beer and a lunch specials
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This was my second time here and Everything we ordered was delicious. Amritsari fish, chilli chicken momos and bhuna chicken were absolutely worth the money. Avneet’s customer service was amazing, she explained us everything very nicely. Will really recommend this place if you are looking for an Indian cuisine
This place is really good in terms of quality, quantity and value for money. The food here is so authentic. Veg platter includes at least 4,5 items and all of them were exactly the same that we expected. In main dish, we had ordered dal makhani, Kadahi paneer, with butter naan. You can have either 1 naan or rice complimentery with the gravy dish. I must say that it was one of the tasty food i had around the area. They also provide complimentery papad which is good. Mango lassi was an addon to the tasty food. The only thing i can point out is the service which was little delayed. I think they are running on low staff and one attendent was taking care of everything from taking orders, serving and managing delivery orders but the other points overweigh the service point. So its a must try. Highly Recommended!
They have a lunch menu that suits the average Canadian as well as all the unique staples Indian food lovers would look for. The curries are served with choice of naan or rice, and there are some good shareable appetizer options for the table. I've never found service to be incredible here; you will have to ask for water refills for example. They aren't unfriendly, I just don't find them to be overly attentive. They're probably a good choice if someone in your party is unsure if they can handle the food, as they do rate each dish for spice level and make things like butter chicken easy to find. Lots of vegetarian as well.
This place is a gem when it comes to Indian food! From their quality to quantity and their consistency with the taste, everything is top notch! I love dining here considering they serve the authentic indian food and have been in the market the longest! Must try : Butter chicken, paneer tikka masala, garlic naan, momos , shrimps & end the meal with their mango lassi Highly recommended
Had tandoori momos at this restaurant. We were expecting hot Momos but they were served cold. Taste was good but service was really slow and bad. A meal should be served hot and service is should be quick otherwise what is use of spending 20$ on a plate of momos.
It was a great experience at this place. Customer service was fabulous, we were served by Ramandeep she was amazing.I love it will come back soon.
Catered me really well, Thanks a lot Navin for the great service and the food really is good. I got - 1) Hot & Sour Soup (Way toooo Hot & Spicy) 2) Paneer Tikka Masala/Dry (Starter/Appetizer) just wowwww🤩😋 3) Mango Shake (Good one but would have been better by adding actual mango chunks) Must try - Paneer Tikka 😋
My husband and I went there to dine-in the other day and we had ordered Chicken Tikka Masala, Garlic Naan and Tandoori (mix) momos. Chicken was good and gravy was appropriate and momos were good too, I would recommend both the items. Staff was very friendly and the service was really quick. 😇
Very delicious food, great service too. Avneet was very pleasant and welcoming.
Avneet is really doing great , though food ( momos) good as well.
Avneet was delightful.
The food is always delicious. Avneet was our servers. She was so friendly and made sure our visit was great. This is my favourite Indian restaurant in KW.
Avnee was such a pleasure to have as our server tonight. The Shrimp salad was nicely sauced. And our fav meal: the shrimp korma (asked for mild), is our go to and never disappoints. The Naan is always fresh and the rice always fluffy. We are always full and miss out on dessert! One day we will start with dessert just to try out. Menu is very descriptive for those that are vegetarian gluten free and spice factors are well labelled. We have yet to have a bad experience here. And that speaks volumes! Parking is a block away and so close because everything is within a block radius in uptown Waterloo! The only thing to note is washrooms are in the basement so not appropriate for those with wheelchairs or disabilities like visual depth disorders. Let me know if you have anything but praise for this place! ~Vie
honeslty really gross food! butter chicken tastes only of tomato paste, daal makhani is flavourless thick water, did not finish either. only good thing was the canned soda,. not worth the money spent, will not be ordering again
Really tasty food and superb service by Aanchal.
Every thing was good (butter chicken, naan) except the channa masala which was drenched in oil.
Food was very good and the service is also the same. Thnkiu Avneet for the service
Excellent chicken biryani. Avani was the best hostess, recommending dishes and helping us out. Would highly recommend.
Had the Amritsari fish. Aveneet was really sweet and gives good recommendations.
mahek and chalsi did a very good job, very polite staff with good service. We ordered tandoori momos, were appealing and tasty
Food is spicy but avneet is great.
Food was great, Aveet was amazing and made us laugh.
Food was great
Great food and superb service. Avneet was attentive and very courteous.
Casual atmosphere, very good food. Avneet was our server. Attentive but not overbearing, really friendly. Very accommodating of gluten free needs. Vegetarian options: Many vegetarian options, several of which I have had in many visits. Some awesome, all at least very good. Dietary restrictions: The sever knew all about which were gluten free options. Careful. As with Manu zinfian restaurants, there was lots of choice.
Very good owner and food is always 11/10 must visit if in Waterloo!
There was hair in my food and the way they make the naan is not hygienic. I would not recommend you to eat there
Food was very delicious, this is mine 2nd visit here with my family, we all enjoyed food. Anchal was nice and so polite
Vegetarian options: I ordered veg platter and noodles, got my order after waiting too long than required, veg platter was not too good. Frozen samosas and untasted red sauce Food
Loved our lunch. All the dishes were excellent. Our server, Avneet, was lovely.
Great food taste with excellent customer service from Avneet. Food price was also very reasonable.
Great experience. Amazing food. Avneet was very friendly and professional.
Avneet s customer service 10/10 Must visit for Mutton Rogan Josh Food
Avneet kaur was good ! I like the service. Thankyou
Hi, Avneet the food was best. And the customer service was excellent
Very nice place. Our waitress Avneeth was very informative, friendly and helpful. Extremely knowledgeable. Dishes served hot and fast. Vegetarian options: Good values
Great customer service from avneet food was so good i love the vibe in a restaurant. Vegetarian options: N/a
Avneet is a very good server, very attentive. good quality food, and a classy atmosphere! Thank you all!
Food was great and service was wonderful too!! Avaneeth, our server was very friendly
Our first time here but wont be last. Great tasting food and reasonable prices. Lunch special is a great deal.
This is my third time here and really impressed with the quick service. Mehakpreet is such a great server. Vegetarian options: Tandoori momos and chap are both scrumptious. Raman provides us very prompt service.
I recently visited this restaurant for lunch with colleagues. As someone who genuinely loves Indian cuisine and enjoys trying new dishes, I was excited to order something I had never had before, which was called Chicken Chetinad and vegetarian Tandoori Momos. The momos were delicious but unfortunately, the chicken dish I selected was extremely disappointing, and neither my colleagues nor I enjoyed it - it remained untouched. What I found most concerning, was how the situation was handled by the restaurant staff. Despite the meal being untouched, I was forced to pay for it. I have never experienced such horrible customer service. It s standard practice to remove a dish from the bill if its clearly not eaten or enjoyed. This restaurant s refusal to do is totally unacceptable. While the food my colleagues shared with me was enjoyable, the rigid and unaccommodating response from the staff has left me with a very negative impression. I would not recommend this restaurant t to anyone, as customer service is just as important as the quality of food. - this experience fell short on both fronts. I will not return!
Good food! Cool review tapping device :)
Great service by Raman which makes my day on my birthday
Food is really amazing and the staff is very friendly . Shoutout to Ramandeep Kaur for answering our all questions patiently and nicely . She is really great employee.
Really a delicious food as we were served by ramandeep kaur she has served us with a beautiful smile and we are so impressed from her and food. Thank you so much for making our day good . Guys come here to have a good food and environment.
Great food. I loved the goat curry.
We were here for birthday party, Great food and service by anchal
Great place to get Desi food, shout out to Avneet for being a gracious host !
Food was delicious as always thats y i chose this place among others. And great service provided by Ms. Avneet
The food was so good and Anshaal was amazing serving us! I highly recommend this place.
I had an amazing experience here, the food was amazing and the servers were extremely pleasant.
We got a take out of butter panner and garlic naan. The butter panner gravey was very tomatoey, it didnt seem like a butter/makhani gravy. The garlic naan were average. Didnt seem like they were cooked in tandoor, rather oven baked. Overall, the restaurant is not for my pallet, others may like it.
Food was great - really enjoyed. Would recommend the butter chicken and paneer.
Aanchal was fantastic server ! Friendly, attentive, and made our experience so enjoyable. The food was delicious and paired perfectly with her excellent service. Can t wait to come back!
Worst experience
anshul was a fantastic server and the food was delicious and fast. will definitely be coming back here again
Came in to have good Indian food.. the food was average Avneet the server was great! She ensured everything was well in place and taken care of .
Anchaal was amazing!
Great thanks to our server Anjali for making us feel welcome
Always a great experience at Empress of India! Our server Raman was very attentive and punctual and the food is so flavourful. My girlfriend and I are regulars and will be for a long time!
Avneet was our wonderful server! The garlic naan bread was the best I ve ever had .it was all good. Will definitely be back again!
AVNEET
Excellent food and people. Love the food for years .
Delicious food. Great service. Will definitely come back.
The royal butter chicken was delightful and Avneet was a great server. A little awkward as I went alone but the food made the trip worth it.
Mehak was the best waitress ever!!! So amazing service and had a great great time together eating chicken biryani (delicious!), chili paneer (delicious!!) and garlic naan (delicious!!!). Thank you so much!!!
We have amazing dinner at restaurant and the staff ( Mehak Preet ) were fantastic ,warm and welcoming. The food was delicious
Enjoyed our dinner. Excellent service & friendly staff. Will definitely come back again. Thank you Mehak & all.
Great experience with Avneet. I vouch for her! Vegetarian options: Lot of vegetarian options Food : 4/5 |
Thanks a lot to Avneet who was amazing. She was friendly and very prompt with the service.
Amazing chicken tikka masala with garlic naan and a mango lassi. Was served by Avneet who was very attentive :-)
Avneet served us best and food was great
Amazing experience. And, our host Avneet was amazing
Excellent and delicious Biryanis Good service from Avnet Food : 5/5 |
The food was delicious and Avneet who served us was so sweet and had great recommendations. The food came out super quickly too! We ordered the vegetable pakoras, shahi kofta, and paneer tikka masala and I would recommend all 3! Vegetarian options: Tons of vegetarian options and variety
the food was amazing the kofta and pakora were soo good and everything came within like 20 mins not even, also ms avneet who served us was very sweet and made sure it was all to our liking
Good service, Mehak!
The food is delicious, best Indian food in Waterloo! Mahka is an amazing server and she is very kind!
Everything was wonderful with our meal. The food was perfectly tasty and the service was impeccable. Mehak, our server, was so friendly. I highly recommend this restaurant.
Very clean restaurant. Foods good! Avnet took good care of us
Lovely restaurant, amazing food, and very polite service. Avneet was an exemplary waiter!
We had a wonderful meal and such great service from Avneet. Thank you! Vegetarian options: Great vegetarian options! Dietary restrictions: Very sensitive to food allergy requests.
Amazing food and such great vegan and veg options too
Empress is the spot
Came here for a team lunch and I had the tandoor chicken lunch. Everything was delicious and the service was great!
Very generous portions, super flavorful food, impeccable service! Vegetarian options: Many delicious vegetarian options, including on the lunch menu. Food : 5/5 |
Good food
Aanchal was a great hostess! We were here to celebrate a friends birthday and it was a complete blast!!
Our waitress Aanchal was really nice and the food was very good :)
aanchal she was really nice and I love talking to her about Indian culture. The rice from the back kitchen was dirty a fly came over and fly away and doesn t stay long there the fly doesn t avoid heat from the rice
Amazing food. The chicken butter chicken and chole masala was the best. Thank you Raman for your service. I really appreciate it.
Ramandeep kaur provided us great service
Very great food and service
Part of a large group, so service was a little slower than usual. The staff was excellent and helpful, with recommendations for those who didnt know what to order. My meal was excellent. Ill be back. Parking: Its in a popular part of town, so expect to walk if youre driving.
I ordered a dragon paneer and honey chilli potatoes. I love the taste of both the dishes.
I love the service and support. Thank you so much, Aanchal, for providing the best hospitality to the customer.
We went there in a big group of 20, unfortunately I was too busy and forgot to write a review, waiters were super friendly and food was tasty Highly recommended
Anchal was really sweet! Food was good, service was even better!
The food was really good and the staff was really good Must visit the place. Vegetarian options: Paneer tikka was nice
Extremely poor taste and stale food
will never come again to this place. poor quality
Beat Butter chicken in town.
First time visiting. Such a great experience. Food is really delicious. Must visit there for one time.
Food is very delicious and customer service is also appreciated
We went there looking at the reviews but food is not as mentioned in reviews. Gravy was not fresh. One of the person got sick. Extremely poor quality.
Best Indian Food and Best service by Avanit
Always delicious. Lots of clearly marked vegan options. Friendly service:)
Food was ok but the service was brilliant with avneet. she is polite talker, easy to approach and good attender.
Everything at this place is well done and the staffs really friendly. They accidentally packed vegetable biryani for takeout instead of chicken biryani which I didnt realize until I got to Toronto. They were more than happy to reimburse me for the mix-up.
Amazing place. The food quality and taste is really good. Anchal has been an amazing server on the table.
Aanchal did an excellent job for serving our food. Great paneer tikka and delicious biryani Vegetarian options: Authentic
Divy served as really very well. Food was exceptional. However, Brother Divy he was really friendly, cooperative and suggestive.
Service was fast and had awsome experience. Dietary restrictions: explained. Kid-friendliness: good for kids
The Best feature of this restaurant is the beautiful & lively Aanchal.. My son recommended n said that here he has eaten the best ever Indian food in Canada. Though v hv always lived in Toronto in hv dined out very frequently in the last 22 years bt it s surprising that what my son said is absolutely true.. .
Gurman was fantastic and great service.
Great food and service
We were really amazed by the service and the food was absolute great. Moreover, anchal was great in her service
Aanchal was an amazing server and the food was exceptionally good. Thank you to the chef and service team at Empress of India Vegetarian options: Plenty of variety for vegetarians
I visited the restaurant today with my friend and tried Paneer Lababdar & Chicken Chettinad and I must say it was really good. But above all what I really liked about it was the service. I must mention Aanchal, she was so sweet and welcoming and kept checking on us frequently if we needed anything. She definitely deserves a raise or some compensation. Overall, it was a good experience and I definitely recommend people to visit the restaurant and try some food. The only feedback I would give is that they could have 1 or 2 more employees as it was super-busy, although all the employees were doing great but still it would ease the pressure and improve customer satisfaction.
Great service from Aanchal! Will be coming back!
Loved the service, especially aanchal, who was our waiter for the evening. Will definitely come back for more quality indian food.
Good host Anchal Vegetarian options: Good service Food : 5/5 |
Amazing customer service. They brought the food very fast even the order was big. Ramandeep was very professional from taking order to serving food.
Amazing food and great service ; Ramandeep was especially great! Came here for our last meal in waterloo after 6 years and they did not disappoint. Food has good portions and comes at a great pace ! The Momos are a must have! Kid-friendliness: Yes Wheelchair accessibility: Its on the main level but bathroom is downstairs.
Not a frequent visitor, but came after a long time and loved the food, still the most consistent Indian eatery in Waterloo, excellent service by Aanchal, she shows genuine concern and deserves praise, she raised the experience a notch higher.
The food was delicious as usual! Thanks a lot Aanchal for the great service, she was very sweet and helpful!
Had an amazing experience at empress of india . All thanks to our sever raman .Looking forward to come back . Parking: Must try
The foood was extremely well. Raman gave us excellent service.
The food here was just beyond amazing and Raman made us so comfortable.She was wonderful in her job.
We ve been coming for a while now, never disappoints. The food is consistent, affordable and delicious. The service is super friendly and fast. Our server Raman is always super kind, friendly, efficient and knowledgeable.
I really enjoy the food here. Service is always nice, specially Raman, our server. She is kind and attentive. Rasmalai is one of my favorite dishes. Vegetarian options: Vegetarian Curry options
Food is good and service is good. We had chicken 65 and lamb Briyani. Raman was very helpful!
Very satisfying Indian fare with good spice variety. Also, thanks Raman for awesome service.
Delicious food and wonderful service from Raman Thank you! Vegetarian options: Great vegetarian options and dishes :) Food : 5/5 |
Great food, great service, thank you Raman!
Great food. Really rich depth of flavour. Good prices too and our waitress Aanchan was great! Highly recommend!
Raman was professional and provided us excellent service
Raman was the best! She took great care of us and knew a lot about the dishes. She gave great recommendations and was so kind!
Our waitress, Raman was so awesome! She was so kind and efficient. She even gave us a complimentary gulab jaman. The food is also so delish, deffs recommend the mango lassi and kofta.
The food and service is always excellent here. We really enjoyed the vindaloo with lamb and pakoras! Our server Raman today was helpful and attentive.
Good testy food. Vegetarian options: Many veg options Food : 5/5 |
A bit expensive, but tasty. Definitely can recommend this place.
The team was really amazing and some of those great food I will be coming back!
We have tried Punjabi Saab chicken and chicken paratha and it was super delicious food that we ever had around KWC. We are probably going to come again and try different dishes for sure. Ramanth was very kind and generous. Food : 5/5
Lovely meal great service!
takes literally 1 hour or 2 just to deliver the food
Went for dinner yday, the decor and the atmosphere were pleasant...ordered Manchow soup, with fish amritsari , and chilli prawans , Tandoori Rotis ...everyhting was nice , fresh and delicious ....the food quality , taste, service was top notch....A must visit place ...Will definitely go back...hope these guys will be able to maintain the quality . Well done team Empress of India
The food and ambience were great, and Raman provided amazing service.
Nice place good food
Gurdman was great xoxox
Loved the food and service by Gurman. Will definitely be back. :) Food
Food was delicious. Gurman was very sweet and quick. Food
Came here with my family. The food was amazing and amazing service by Gurman. Food
Great service!
Aanchal was an amazing server and thr food was delicious.
Wow. Amazing food. Not too spicy either and I have no spice tolerance!
I always eat it here everytime I go to KW. The food is amazing, big fan of chicken butter. Aanchal was really great and helpful and such a sweetheart! ill come back for more soon!
Had a great time. Good service by Anchal
Aanchel provided stellar service. She was warm, welcoming and very helpful. The food was phenomenal across the board - wonderful variety and flavors, seasoned perfectly. As someone with allergies, having the menu so clearly labeled with various dietary restrictions made the experience so smooth. Great atmosphere, too! Thank you! :)
It was nice experience.
Aanchal was AMAZING. Great food and service.
Great food and excellent service!
Raman was a great server
Raman was a great server.
Raman provided excellent service with a smile.
Ramandeep was a great server and the food was so delicious:)
This place is some of the best Indian food I ve ever had, and I ve had a lot. Even my friends and family I have taken here say that too. The service is great. We had Ranam serve us and she was so kind and sweet and took really good care of us. Great waitstaff! The food does not take too long to arrive. Highly recommend!
I like employee service but not food Vegetarian options: Noodles -0/10 and Chole bhture -3/10 Food : 2/5 |
Service was excellent. Food was not delicious at all. Raman deep has been giving excellent service since I arrived. Thank you so much for being a very nice and please try to give fresh food. Noodles had no taste at all except spicy
Food is always nice. Everything is fresh and nicely cooked. Raman served us well. Love everything here
Raman, our server, made this a great experience.
raman at this restaurant served us timely and quick! thank you for the amazing food!!
Friendly staff especially Server Ramandeep and the food was delicious.
aanchal was so nice, friendly and helped us out with an allergy! thank u!
Very good food . Aanchal is also very nice!
Food was too good!
Amazing food, reminds me of home. Shoutout to Anchal for the hospitality! Food
Outstanding food and even better service. We love this place
The food was quite good and especially the service was awesome. A big thanks to restaurant especially Aanchal, she s very perfect in dealing.
We were there for the first time and the food was amazing. Speacially, Aanchal was so nice and she helps us in deciding the delecious food. Will definetely recommand everyone to visit the place.
The place is very good and the service was on top. And our waitress aanchal gave us all the service needed. Felt so much welcomed
Aanchal was a great server, she regularly topped up our waters whenever we were low.
Been a wonderful experience at this restaurant also would like to shout out the service and staff.
Had a really good service from Anchal. Food was also very good.
This place is definitely underrated.....cheers to Anchal for making our special occasion soo memorable
The experience was good Anchal managed well and she did everything good
Cheers to Anchal to make our special occasion more special with her spectacular service .
Aachal is really hardworking but the restaurant is understaffed. Need more ppl... and thanks to Aanchal for being super active.
The service was excellent. One the severs, Raman is amazing. She served everything swiftly and was taking care of all the guests with her beautiful smile. God bless her! Vegetarian options: I would love to see more vegetarian options on menu.
Food was amazing! Especially service by Raman was great
Raman was amazing. She was polite, quick and understanding. Food was yumm. We will definitely come back. Vegetarian options: Malai kofta is very tasty! I love it
The food and the service are both outstanding! Ramandeep kaur really made the experience superb with exceptional service! Food : 5/5
Gurmeet was amazing and the food is great :)
Raman did a great service. Great food!
Raman the server was our host of the night and she did a great job in suggesting us good food. The food was also good. We enjoyed it;)
Great service and the best biriyani in town
Had a great experience. Aanchal served me pretty nicely.
Naveen and team, great service. Would definitely come here again.
Service was good.food was tasty ..thank you raman Food
The chaps and the amritsari fish were amazing! The peach martini was amazing and the service by Naveen and Raman were really friendly!
great service by gurman
The best food I have had hands down.
Everything is really very good and especially the hospitality of gurman she is really very polite Vegetarian options: Very good experience
