Shelby's Legendary Shawarma - Waterloo in Waterloo

308 King St N Unit # 103, Waterloo, ON N2J 0G4, Canada

★★★★☆
(314 reviews)
Categories: Middle Eastern restaurant
Website
shelbys.ca
Address
308 King St N Unit # 103, Waterloo, ON N2J 0G4, Canada
Plus Code
FFHF+FW Waterloo, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10 AM–11 PM
Tuesday
10 AM–11 PM
Wednesday
10 AM–11 PM
Thursday
10 AM–11 PM
Friday
10 AM–11 PM
Saturday
10 AM–11 PM
Sunday
10 AM–11 PM

Services

Service options
Delivery Takeaway Dine-in
Parking
Free parking lot Parking

Photos

Reviews

4.4
★★★★☆
314 reviews

Most Mentioned

wrap (20) atmosphere (10) shawarma bowl (8) poutine (7) portion size (6) quick service (5) chicken shawarma (5) kunafa (5) garlic sauce (5) seasoned (5)
5 stars
249
4 stars
20
3 stars
6
2 stars
8
1 stars
31
★★★★★
December 17, 2024

Hi everyone, I’ve never seen a shawarma place that makes such delicious wraps with freshly baked bread right in front of you. From what I observed, they also have strict hygiene rules and closely monitor everything. The staff constantly wash their hands and work with gloves on. There’s even someone regularly checking the temperature of the ingredients with a thermometer. I’ve never seen a place with this level of quality and attention to detail. Plus, it’s incredibly delicious!

★★★★★
December 16, 2024

Amazing Falafel bowl. Veggies felt so fresh, and the service was timely. The attendant was also very nice and friendly.

★★★★
October 30, 2024

No Barking(parking) since it is located on ground floor of condo building. Depends on near by lots. Apparently no one was at za cash register for at least five minutes. One of za kiosk already not working for a new location. One door handle also broken. Really noisy diner. I would have to yell like Shelby's owner if I choose to eat there. Food is really good. Price is little higher but za taste of za food make sure zat you don't regret paying for it. Staff who served me was friendly. Order arrived as requested. I zink zis location is good for take outs. Beoble will like za food here.

★★★★★
October 26, 2024

I was waiting for shelby's to open up for past 2 years, the hype was as I expected, too bad the shelby's owner never showed up (maybe I missed it), but the food is top notch good, price is average compared to competitors (maybe bit more expensive?) I paid like $16 for a Legendary Bowl with rice and chicken. Super good quality, good quantity. I have zero complains and I will return inshallah to try their wraps!

★★★★★
October 24, 2024

Perfect Shawarma Experience! I recently visited Shelby’s legendary shawarma Waterloo and it was one of the best dining experiences I’ve had! The shawarma was absolutely delicious—juicy, flavorful, and perfectly seasoned. The portions were generous, and every bite was a burst of flavor. The staff were incredibly friendly and welcoming, making the whole experience even more enjoyable. They went above and beyond to make sure everything was perfect, and their service was quick and efficient. If you’re looking for an amazing shawarma spot with great service, is the place to go. Everything was perfect from start to finish. Highly recommended!

October 22, 2024

I was trying to have this chicken routine here and found plastic while chewing which I might have eat up a little. Such a worst experience. I don't know what I can do from here. I just want to bring it up with some food health inspector. Please be careful guy's. I'm not coming back here again.

★★★★★
October 22, 2024

Outstanding Shawarma Experience at Shelby Shawarma, Waterloo! I recently had the pleasure of dining at Shelby Shawarma in Waterloo, and it was a fantastic experience from start to finish. The food is absolutely incredible – fresh, flavorful, and generously portioned. I tried the chicken shawarma plate, and every bite was bursting with authentic Middle Eastern spices. The atmosphere of the restaurant is cozy and welcoming, and the staff are friendly and attentive. It's clear they take great pride in the quality of their food and service. Whether you're grabbing a quick bite or sitting down for a meal, Shelby Shawarma offers an exceptional dining experience.

★★★★
October 18, 2024

First experience was pretty good I've only had Shelby's once before, the Cambridge location, on a day where the owner was apparently on his way so their food was fresh and on point This Waterloo location is greatly appreciated, because in all honesty I haven't liked almost anything I've had in K/W so far.. Shelby's definitely will be at the top of my list now! My order is always the same, the traditional wrap with fries and pickles. But we gave the Chicken Biryani Fusion Bowl a shot just because I wanted to try it, and it was actually kinda good! I can't give a perfect rating for two reasons though: The chicken needs to be cut up more. I don't like chunky shawarma. And.. it's expensive, there's no way to go there as often as I'd like. Portion size isn't spectacular either, I can't imagine how small the regular sized traditional wrap must be because the large one is still tiny Needs a locals discount and then it'll be the spot

December 23, 2024

One of the worst shawrma i had in my life today uncooked and smelling very bad .

★★★★★
December 21, 2024

Fav new shawarma place!! went last night, great service very friendly staff

Local Guide
December 21, 2024

This ain t it. Tasted off! Also why is there so many fake reviews, a bunch of no message reviews. Super sketchy!

★★★★★
December 19, 2024

Shelby s has the best shawarma by far in the region. The owners are kind and they try their best to accommodate their customers.

★★★★★
December 19, 2024

Very nice experience

★★★★★
December 19, 2024

Akhand

★★★
December 19, 2024

it goods Parking: i loke it Food : 4/5 |

★★★★★
December 18, 2024

Good food Vegetarian options: Good food Food : 5/5 |

★★★★★
December 17, 2024

Truly the best in west!!!!!!!!!!!!! Vegetarian options: not interested in vegetarian Kid-friendliness: !!!

★★★★★
December 16, 2024

Vegetarian options: Legendary wrab and the legendary bowl are great Food

★★★★★
December 16, 2024

The food was amazing I had a shawarma poutine with the pistachio cake the poutine sauce was really good and matched the flavours well while the pistachio cake hit my sweet tooth well

★★★★★
December 16, 2024

Shelby Shawarma Place has truly mastered the art of combining classic comfort food with bold Middle Eastern flavors, and their shawarma poutine is a game-changer! The dish is a generous serving of crispy fries topped with perfectly spiced, tender shawarma meat, gooey cheese curds, and a flavorful gravy that ties it all together. The addition of garlic sauce and optional toppings like pickled turnips takes it to the next level. Every bite is a delightful mix of textures and flavors savory, creamy, and just a little tangy. The portion size is perfect for sharing (or indulging solo!), and the quality is outstanding. Pair it with one of their refreshing drinks, and you ve got a meal that s both satisfying and memorable. If you re a fan of creative comfort food, you must try the shawarma poutine at Shelby Shawarma Place. Highly recommended!

Local Guide
December 9, 2024

I have visited many other locations of Shelby s and been a fan of it, but this location is worst. They serve very less quantity of food compared to other Shelby s location. I would suggest the management to take off this location or make major changes. This is only a take out place, they don t have place for dine in. They do have few tables which are not cleaned and not maintained well. We visited this branch and I asked the employee for dine in, he s very rude and told a big No. The atmosphere is not good at all, it s not properly maintained. And finally there s no parking lol. One would prefer a spot with parking at-least during the winter.

★★★★★
December 9, 2024

Many options. Shelbys Shawarma is highly recommended. Like their food size. And their nice service is a big plus. Ill have to come back.

December 9, 2024

Had some bad food but never enough to write a review. The shawarma poutine or boutine on the menu is horrible taste and looks. Drenched in what tastes like barbecue sauce and garlic. When I say drenched this is not an overstatement it s literally soggy French fry soup. Beyond disappointed especially as a first time customer expecting legendary food

December 9, 2024

It took 30 mins and this is the third time this has happened

★★★★★
December 9, 2024

Amazing vibe very chill and low key and the flavours of the wrap wake you up cuz of how good it taste!

★★★★★
December 9, 2024

Tried Kunafa, was very delicious. Special thanks to Akhand Singh for hsi service. Enjoyed a lot! Food : 5/5

★★★★★
December 9, 2024

Akhand was there to help me and he was very helpful. And the food was delicious.

★★
Local Guide
December 9, 2024

I have seen lot of marketing and advertisements in youtube for shelbys,I was eager to taste as a Shawarma lover .I am having it first time as it opened recently in waterloo. I have ordered legendary platter rice and fries with chicken and find it average taste wise.I observed below: -Lot of fat in chicken pieces -The size of chicken pieces is too large for a traditional shawarma -Humus was bit bitter Overall i did not get that aha moment at all while eating. The feedback is solely based on my experience.

★★★★★
Local Guide
December 2, 2024

Good shawarma, competitive with the best independent shops Ive been too, the wrap they use elevates it along with the flavors. I like the variety of options they have too. Dining in is a bit noisy and theres only like 3 tables though.

Local Guide
December 2, 2024

Too much hummus and oil, even when fresh it s soggy bread, making every bite feel mushy with the tasteless chicken to top it off. Cashier thought Add beef bacon means I want a beef bacon wrap The bottom part is all garlic and hummus, drenched in oil. Mozy s still the reigning shawarma champion!

★★★★★
November 25, 2024

Food was so good had an amazing experience definitely will go back!

★★★★★
November 25, 2024

Great Food!

★★★★★
November 25, 2024

Best Shawarma in Town.

★★★★★
November 25, 2024

Everyone is super friendly, the place is clean and the food is delicious! Service was amazing and food was mouthwatering delicious

★★★★★
Local Guide
November 25, 2024

Today we visited Shelbys in Waterloo and had an amazing experience! I ordered the Shawarma wrap, poutine, and drinks, and the taste was absolutely fantastic. The sauces were a highlight so delicious! A big thank you to the team for opening Shelbys in Waterloo, and it was a pleasure to meet the staff and the Shawarma man. Highly recommend!

★★★★★
November 25, 2024

We tried it on the opening day in Waterloo. The employees were very nice, and so was Shawarma Man!! The shawarma wraps tasted amazing. Great service. Definitely coming back for more.

★★★★★
November 25, 2024

Very friendly staff and even better shawarma. The house made wraps are so good!

★★★★★
Local Guide
November 25, 2024

Have been to this location three times, including tonight for their grand obening. They have really great service, and I have never been disappointed with the portion sizes, taste, etc. I have recently tried their tawook protein, and it was really good!! I recommend the legendary shawarma bowl so you have leftovers for later :)

★★★★★
November 25, 2024

Great customer service, quality is absolutely amazing!

★★★★★
November 25, 2024

I love the experience! I love the door guy!

★★★★★
November 25, 2024

Amazing falafel

★★★★★
November 25, 2024

Best service

★★★★★
Local Guide
November 25, 2024

I love the energy!

★★★★★
November 25, 2024

Sat best in Waterlo

★★★★★
November 25, 2024

Shelby s Shawarma??? So yummy!!

★★★★★
November 25, 2024

The traditional wrab is the best

★★★★★
November 25, 2024

Rajveer is the best

★★★★★
Local Guide
November 25, 2024

excellent food and service. definitely come again.

★★★★★
November 25, 2024

Food is fantastic and one of the workers Munir was very fun and welcoming Food

★★★★★
November 25, 2024

Nice staff

★★★★★
November 25, 2024

Very good top notch

★★★★★
November 23, 2024

The food was fresh and delicious!!!! Thank you Sonia for serving us great food. Food : 5/5

November 23, 2024

Got food poisoning and it tasted horrible when I was having it. Other shawarma places nearby like Osmows or Lazeez or Chefs or Sultans are farrr better.

★★★★★
November 23, 2024

Shelbys Legendary Shawarma offers delicious, well-seasoned shawarma with generous portions, friendly service, and a cozy atmosphere.

★★★★★
November 23, 2024

Living in Waterloo, I used to travel to Cambridge to get Shelbys wraps, poutine, and shawarma. Now that its in Waterloo, I m very glad it s closer! As a regular customer, I can say the food is juicy and delicious, with the perfect balance of garlic, a very good protein portion, and flavorful spices and toppings on each menu item. The customer service is always welcoming. There s often a crowd, so sometimes I have to wait a little longer, but it s worth it for my all-time favorite shawarma. Shelbys wrap is a must-try

★★★★★
November 23, 2024

The most delicious shawarma in the world is Shelby The team is made up of the best young men who work with lightness, activity and cleanliness. I wish you success and more brilliance Vegetarian options: Falafel

★★★★★
November 23, 2024

That was nice and quick I liked the shawarma burrito it was really delicious

★★★★★
Local Guide
November 23, 2024

I visited this place today, they were busy but still got my food on time and delicious.

★★★★★
November 23, 2024

Loved the shawarma poutine, absolutely flavourful and the portion size was nice. It was served fresh and i liked the quick service.

★★★★★
November 23, 2024

Absolutely loved my experience at Shelbys Shawarma! The food was outstanding and perfectly seasoned shawarma with fresh ingredients.

★★★★★
Local Guide
November 23, 2024

I really loved the food and service here.

★★★★★
November 23, 2024

Loved their service and food.

★★★★★
November 23, 2024

Friendly customer service and awesome taste

★★★★★
November 23, 2024

Very delicious and mouthwatering food. 100% recommended

★★★★★
Local Guide
November 23, 2024

The shawarma was bursting with flavor. I tried the chicken shawarma wrap, and the marinated chicken was perfectly grilled, served with fresh vegetables and garlic sauce that elevated the whole experience.

★★★★★
Local Guide
November 23, 2024

One of the best shawarma s in Waterloo, go and try if you haven t tried it yet. 5/5 stars in Food,service and atmosphere.

★★★★★
November 23, 2024

In Waterloo, I recently had the pleasure of dining at Shelby Shawarma, and the entire experience was wonderful. The cuisine is delicious, freshly prepared, and amply portioned. Its simply amazing. The chicken shawarma meal I sampled was brimming with real Middle Eastern spices in every mouthful. The hummus and garlic sauce were thick and creamy, providing the ideal accompaniment to the perfectly cooked, succulent, and tender chicken. The personnel at the restaurant is attentive and friendly, and the ambiance is warm and inviting. Their pleasure in the calibre of their cuisine and service is evident. Shelby Shawarma provides a great eating experience whether youre enjoying a quick snack or a full meal.

★★★★★
November 23, 2024

Delicious Shawarma and Friendly staff

★★★★★
November 23, 2024

Very delicious food ,Polite staff and quick service. Definitely Worth a try Food

★★★★★
November 23, 2024

First experience was so good

★★★★★
Local Guide
November 23, 2024

This is the best shawarma in Ontario

★★★★★
Local Guide
November 23, 2024

One of the best shawarma i have ever had. The bread was so fresh I wish I would have ordered a bigger one. Love the garlic and hot sauce.

★★★★★
November 23, 2024

Sitting arrangement is not that great but the food is awesome and the team is very friendly

★★★★★
November 23, 2024

Food is awesome. Have had same taste in Mississauga. Wrabs and bowls are the best and must try. The quantity, freshness of veggies and meat, and the cooking is optimum to ensure that tastebuds are savored. Even the sauces and blends are adequately used to ensure you get the same original SHELBYS signature taste. Well trained staff and customer service is dedicated.

★★★★★
November 23, 2024

Yummy

★★★★★
November 23, 2024

Nice place food too good tast very good

★★★★★
November 23, 2024

Great

★★★★★
November 23, 2024

Good place nice food very delicious shawrama staff is very good neat and clean

★★★★★
November 23, 2024

Good service and good food

★★★★★
November 23, 2024

Kid-friendliness: Amazing place and fabulous service. Food is Aunthentic and awesome. Food

★★★★★
November 23, 2024

This location is top notch in customer service and so many menu options. Foods are super great.

★★★★★
November 23, 2024

I recently visited Shellby s Shawarma and, as a vegetarian, I was impressed with their options. I tried the Halloumi Cheese Shawarma Wrap, and it was delicious. The halloumi was perfectly grilled, and the wrap was filled with fresh veggies and tasty sauces. The Shawarma Tikka Masala with Falafel was also a great choice the tikka masala had just the right amount of spice, and the falafel was crispy on the outside and soft on the inside. For dessert, the Traditional Kunafa was the perfect way to end the meal, with its sweet, cheesy flavor. Overall, Shellby s is a great place for vegetarians, offering flavorful, satisfying dishes. Highly recommended!

★★★★★
November 23, 2024

Sooo yummmy

★★★★★
Local Guide
November 23, 2024

Highly recommend, great atmosphere, great food.

★★★★★
Local Guide
November 23, 2024

Amazing hospitality & quick services: friendly prices Recommended Food

★★★★★
November 23, 2024

I love shawarma,and Shelby in Waterloo was great!the serving portions and taste was authentic.

★★★★★
November 23, 2024

I had a great experience with Shelby s Shawarma. I tried kunafa and biryani, these are very delicious and i love to eat them. I recommend others as well to try their food.

★★★★★
November 23, 2024

Ordered chicken wrap. Absolutely delicious.! Chicken was perfectly done And unlike other Shawarma places, they did not fill the wrap with sauces and other stuff. Everything was fresh and delicious. I also enjoyed the friendly atmosphere, and the person who waited on us. Excellent service.

★★★★★
November 23, 2024

Shelbys Legendary Shawarma truly lives up to its name! The shawarma was amazing, with authentic flavors that reminded me of shawarma from the Middle East juicy, perfectly spiced, and so delicious. The customer service was outstanding, the staff was incredibly friendly and welcoming, and a big shoutout to Nadeem Khan, who was incredibly helpful and made sure we had a great experience. The atmosphere was vibrant and clean, adding to the overall enjoyment. If youre looking for a fantastic shawarma spot, I totally recommend Shelbys you won t be disappointed!

Local Guide
November 23, 2024

Legendary failure!! Ordered 3 boutines, one shawarma bowl and a tikka masala shawarma. Where do I start: long wait times, untrained staff, managers standing around leading to cold rice, missing saj from shawarma tikka masala, soggy cold fries. Be warned, poutine has no cheese curds or gravy, it s fake. Basically you just get some pieces of chicken on rice or fries that have no flavour, the only flavour is the overwhelming sauce. There s nothing authentic about this food, fake advertising when they claim that they protect the culture. Worst shawarma I had in a long time.

November 23, 2024

Overrated

November 23, 2024

The food is horrible here compared to other locations. Every item I got was bad. Hopefully the boss goes in and fixes things

Local Guide
November 23, 2024

Received only half of my order. I ordered the legendary traditional Bites and only got the bites, my beverage and nothing else. Staff are friendly, but need to check orders before they hand out to customers. They are new location, so fingers crossed they will improve and I can update this rating

November 23, 2024

I went yesterday with my friend to try Shelbys, the food was cold, cashier was barely speaks English I had to repeat sentences, the order took more than 30 mins to get ready, I asked about a strah they said there no any, I will never try it again at this location.

★★★
Local Guide
November 23, 2024

I ordered a bowl, with fattoush salad and shish tawook chicken. The bowl was only half full. Meaning very little salad and 3 small pieces of chicken. Unfortunately it was also saturated in sauces so I couldnt even enjoy the fattoush. Other locations are much better. Maybe because they are newly opened, however $15 for my meal was way too much for what o received.

Local Guide
November 23, 2024

As a first time experience, straight up garbage place, these guys are the worst. They have absolutely the worst organization skills . As living in Waterloo for about 5 years, I would not recommend it. The HYPE is not worth it. I literally found plastic in my wrap as well. Rather go to a different location and try it again. HERE THEY WILL NEVER GET MY MONEY.

Local Guide
November 23, 2024

Almost inedible. Got the half cauliflower / half rice. Everything tasted burnt. Minimal sauce. Paid for extra pickles but hardly got a regular amount. I ve heard great things about Shelby s but this was very substandard. Would not recommend.

★★★★★
November 23, 2024

Wonderful environment with such fresh and delicious tasteful meal ! Do come with your family and let the good time grow.

★★★★★
November 23, 2024

Amazing food !!

November 23, 2024

Ordered a beef and lamb shawarma bowl and waited 30 mins for it to be prepared. Watched people come in and out with the same order, ordering after me and receiving before me. Second time this week waiting such a long time. Only after I mentioned that I waited for a long time they started to build my food. I understand there is a busy dinner rush with delivery services, however, you also have to prioritize customers in store. Food was cold when I got it and a little chewy; not sure if that s the temperature or texture of the beef and lamb. Still upset

★★★★★
Local Guide
November 23, 2024

Had tried various dishes out of the menu, all hsd different taste and sumstuous feel

★★★★★
Local Guide
November 23, 2024

The food is reasonable.

★★★★★
November 23, 2024

Very delicious food. Highly recommended

★★
Local Guide
November 23, 2024

Ordered beef boutine and got fat plus small portion of beef boutine

Local Guide
November 23, 2024

I was SO excited to try this popular chain location but this was the WORST shawarma bowl wed ever had. The food was not fresh, chicken tasted disgusting and we couldnt even finish our meal. Had to toss it out.

★★★★★
November 23, 2024

Tasty food V good staff Must visit Food : 5/5

★★★★★
Local Guide
November 23, 2024

Pefect place for having Authentic shawarma! Highly recommended!

★★★★★
November 23, 2024

V yummy shawarmas! Must try guys

★★★★★
November 23, 2024

Perfect place to have the best food

★★
November 23, 2024

food is acceptable, service is horrendous. expect to wait 30-40min on a single order in this location. My order was forgotten about and the manager insisted that it s coming.

★★★★★
November 23, 2024

Nice food, service and atmosphere

★★★★★
November 23, 2024

Recommended !!

★★★★
November 23, 2024

Delicious food

★★★★★
November 23, 2024

Thats delicious food and services will never be forgotten.

★★★
Local Guide
November 23, 2024

I would say the wrap was great with the chicken and the lamb, but the legendary broutine was horrible, sauce was not great very underwhelming, Im a major shawarma lover ,I wouldnt say this is a top shawarma, but its not bad either

★★★★★
November 23, 2024

They have so good shawarma

★★★
Local Guide
November 23, 2024

Food was just oke. Me and my wife did not like the legendary shawarma bowl. Quantity was there. But costly and food was just oke

Local Guide
November 23, 2024

I ve ordered 3 shawarmas, they ve packed 2 and took 35 mins all together to get the food ready! The shawarma doesn t look as good as the Cambridge one, it was a great experience there and it tastes way better.

★★★★★
November 23, 2024

Good staff, akhenda

★★★★★
November 23, 2024

Food was amazing, had a paneer tikka with rice and Falafel. And notably, Akhand made amazing dish!!

★★★★★
November 23, 2024

Excellent food and service by Akhand.

★★★★
November 23, 2024

I had a great experience at Shelbys Shawarma! The food was delicious, and Akhand provided outstanding service. Highly recommend trying their shawarma its packed with flavor!

★★★★★
November 23, 2024

Shelby s Legendary Shawarma is fantastic! The food is delicious, with every bite better than the last. They give you plenty, so you won t leave hungry. The best part of my visit was the amazing customer service from Akhand, he was so friendly and quick to make sure we had everything we needed. For a change met someone who cared so much about their customers. Definitely check this place out for great food and wonderful service!

★★★★★
November 23, 2024

Delicious Food and extraordinary care in services

Local Guide
November 23, 2024

After waiting 20 minutes for the package delivery, we were told that there was no order and it was canceled.

★★★★★
November 23, 2024

Great Shawarma and excellent service from Edwin, very welcoming!

November 23, 2024

I was a great fan of Shelby s but unfortunately we didn t have one in Kitchener so when I got an opportunity to have one from Windsor it was really Good I did enjoy it. Now when I got to go to the nearest and the newest one in Waterloo it was so bad I thought it was just for that day again I went with my friends again it was really bad they don t tell if they don t have hummus or not when I asked they said ohhh really sorry we don t have it today. It was done for the sake of doing it. I would not recommend Waterloo Shelby s to any one I would request to check on this and see what can be done to improve your standards.

★★★★
Local Guide
November 23, 2024

Good food served quick and hot.

★★★★★
Local Guide
November 23, 2024

Best shawarma in town. I went there randomly but experience was so good. Not only the food was good but the service was amazing. Highly recommended.

★★★★★
Local Guide
November 23, 2024

Been to a few Shelbys and was super excited to visit the new Waterloo location. The staff are the friendliest and fastest team - will be back! Parking: Park on Regina, there are always spots!

November 23, 2024

Shelby s shwarma was something i always wanted to try. I went there during the afternoon. There wasn t many people so i assumed it would probably take around 5-10 minutes to prepare. Instead it took around 20-30 minutes for the food to be done. After that when i got the food, it was cold and tasteless. I ate inside the restaurant so I thought it would be hot and fresh but instead it was cold and lacking taste. I came out of this experience extremely disappointed especially when i was a fan of shelby s from the content he makes.

★★★★★
November 23, 2024

great food, great service, great place!!!

★★★★★
November 23, 2024

Ahh outstanding Everything is on peak Food

★★★★★
November 23, 2024

I had a really good experience at this Shelby s location! The food was really flavourful and the customer service was beyond my expectations. Will definitely be coming here again.

★★★★★
November 23, 2024

Thank you @Shaziya for suggesting me Shelbys...I loved their Kunafa and Tikka Masala...Overall its was very good experience...

★★★★★
November 23, 2024

I tried shelbys for the first time after it opened in my neighbourhood liked it overall.. quick service and good food.. thank you Shaziya for your service..

★★★★★
November 23, 2024

Have been a shelbys customer for long...they have just opened in my neighborhood...their tikka masala, bite box and onion ring poutine is amazing... special thanks to Shaziya for her friendly and quick service

★★★★★
November 23, 2024

They have very good poutine, and their traditional wrap is just amazing. Its a must-try if youre a poutine and shawarma lover. Thank you, Shaziya, for your quick service.

★★★★★
November 23, 2024

Thank you Shaziya for suggesting me what to have as I tried shelbys for the 1st time..I tried their traditional wrap and it was very good..will definitely visit again.

★★★★★
November 23, 2024

LOVE PLEASE COME HERE!!!!!! best food and service and atmosphere and i would chose the bacon halloumi wrap as my last meal ever. PLEASE TRY!!!!!!!

★★★★★
November 23, 2024

Great shawarma. Edvin helped us to order the best shawarma and he makes the best shawarma bowl as well.

★★★★★
Local Guide
November 23, 2024

Tik tok fame isn t the only reason of their success. Fantastic food. Best Shawarma in the wlu area. One complaint is the wait times can be 40+ minutes even when no one is in the restaurant.

★★★★★
November 23, 2024

Visited this place and ordered their legendary shawarma and boutine, it was delicious. quantity of the food was literally satisfying.

★★★★
Local Guide
November 23, 2024

Shi fekher 3l 2ekher Parking: Free parking Food : 5/5 |

★★★★★
November 23, 2024

Yesterday, I went to Shelbys at Waterloo. Food was delicious and fresh. Staff was very polite and helpful.

★★★★★
November 23, 2024

I really liked the food and especially customer service was really good

★★★★★
Local Guide
November 23, 2024

Always wanted Shelby to be in Waterloo Lived upto expectations Food

★★★★
November 23, 2024

As a shawarma lover I was ecstatic to try the latest addition to Waterloos already strong roster - and it did not disappoint! I went for the chicken shawarma bowl and was very pleased by the chicken quality and the number of toppings. The bread is delicious and made fresh to order. Placing your order is easy using the tablets and although often busy, the food comes relatively quick. Seating inside is limited, so I have always chosen to take my food to go.

★★★★★
November 23, 2024

Amazing food and huge portions!

★★★★★
November 23, 2024

We ordered Legendary Fries Boutine and Legendary Shawarma bowl last night. Food was delicious, very flavourful without being overwhelming. The sauces were on point. Jazakillah khayr May Allah SWT put lots of barakah in your work. Ameen summa ameen

★★★★★
November 23, 2024

Great service by akhand, loved the service.

★★★★★
November 23, 2024

Got a great service by the attendant Akhand Singh present at the location. He was very polite and was very helpful placing my order. It was my first time and he helped me decide what to eat and prepared my order with utmost passion.

★★★★★
November 23, 2024

Great service by Akhand Singh he suggested us to have Kunafa.

★★★★★
November 23, 2024

Best halal Middle Eastern food in town with food options around the world . Great concept. Dietary restrictions: Halal

★★★★★
November 23, 2024

Pretty nice Shawarma

★★
November 23, 2024

We dine in at this place because my son love the poutine shawarma mixed. Unfortunately my son doesn t like it because they have used the old fries in poutine and the taste is off. We wasted our money for this place. We will take the Shelby s shawarma at the Cambridge location next time.

★★★★★
November 23, 2024

Best chicken Shawarma wrap I ve ever had

★★★★★
November 23, 2024

Had a great experience l! The food was, flavorful, and exactly what I was craving. Special shoutout to Mohit for his excellent service he was friendly, attentive, and made sure everything was perfect. Definitely coming back soon!

★★★★★
November 23, 2024

I appreciate the amazing staff and their exceptional quality of service. The team is friendly and attentive, and I had a great experience. I would highly recommend trying Shelbys Special Wrap Shawarma. Its delicious, perfectly seasoned, and truly stands out.

★★★★★
November 23, 2024

Amazing customer service and the best shawarma in the whole of canada! Fresh tight and right ! Food

★★★★★
November 23, 2024

Wonderful service appreciated Dietary restrictions: Great service Food : 5/5 |

November 23, 2024

I don t usually complain about food but it tasted really bad (and I am middle eastern). I had the legendary mixed shawerma bowl with rice and fattoush. First I couldn t really tell the difference between the chicken and beef which was a disappointment. Something (probably hummus) had a weird aftertaste and it was added directly on the meat so I couldn t even separate it. The rice was bland and I threw half of it out because it didn t taste good. Overall, i am not sure I would give this place a 2nd chance.

★★★★★
November 23, 2024

Za best chicken sandwich ever had . Well done habibi

★★★★★
Local Guide
November 23, 2024

I m thrilled that Shelby s Shawarma has opened in Waterloo, conveniently located near the University of Waterloo, Wilfrid Laurier University, and Conestoga College. As someone who s been a regular at their London location, it s great to have my favorite shawarma spot close by again. I had the legendary chicken shawarma in a regular wrap, and as expected, it was absolutely delicious! The flavor, freshness, and care they put into their wraps truly set them apart. It s always a pleasure supporting a business that consistently delivers top-notch quality and taste. Beyond the amazing food, I also enjoy the personality of Shelby s the Shawarma Man Tik Toks are hilarious and such a fun way to brotect the culture (no ketchup on shawarmas, ever!). Looking forward to many more visits and continuing to support this fantastic establishment. Highly recommended to anyone in the area who hasn t tried it yet!

November 23, 2024

Sorry to say, but one of the worst Falafel wrap. I have ever had in my life. Bitter, just salt and looked dead. Hope other things are not as bad.

★★★★★
November 23, 2024

Amazing taste, wonderful service. The saaj is very tasty, even with just butter! Glad this is available now here in the city