Square, 75 King St S Unit 37, Waterloo, ON N2J 1N9, Canada
We are a restaurant bringing culinary delights to humans of all ages and dietary needs, alongside an endless stream of craft beer since 2012.
Went to Beertown on Sunday night with some friends, we placed our order and my food came out delayed due to some sort of mixup. Once the staff realized what was going on, the manager quickly came over and apologized, told me that my meal would be comped, and that my remade food would be out shortly. The topped off the visit with free dessert to compensate. Our server Joe was the best throughout everything and did his best to make sure we were taken care of. Definitely coming back and bringing lots more!
We had a great time at Beertown Public House! The vibes and views were fantastic, especially since we sat out on the terrace it was really nice. The food was average, nothing too special, but the overall atmosphere made up for it. It’s a great spot to relax and enjoy the surroundings.
Had the scampi. It was good 👍 The service was very very bad tho. Our server finally checked on us by the time we were finished and needed the bill. (We were there for over an hour so it's not like we rushed her) We had to wave down a different server about a steak not being prepared as requested. Our server didn't even check to see how it was afterwards. On a busy day I totally understand. Definitely was not busy tonight. At all.
We had a very nice experience here. This location in particular has a really nice atmosphere, can be a bit loud but overall is a great option for the area if you're looking for solid food and drinks. If it weren't cooler I would have gone for their patio which has great people watching. The beer selection is pretty extensive. Although they didn't have the one I wanted in stock, the server did an excellent job of helping me make another selection. If we find ourselves in the area again I'd consider coming back.
Every time I eat here, I have a really good experience!! The service is always exceptional and the food portions are pretty large as well. The atmosphere of the restaurant is nice but the place is kind of loud which is expected for this type of restaurant but also a bit overwhelming haha. All the food was delicious and the quality seemed to be decently high. Overall, I would definitely come back again!
Food, service & atmosphere were great! Good drink selections. Patio was gorgeous, especially if there is a show going on in the Square. It can be loud & busy but great for a night out with friends.
Lots of seating and good food. The staff were attentive and the Beertown Big Burger with parm fries was great! Try their in house ketchup, it has a nice kick to it. Overall a nice dining experience if you're looking for a casual spot for food and drinks.
Visited this place for the NBA finals but sucks they won’t turn on the live commentary unless it was a Toronto team playing :( however their food was pretty good! I had the Korean bbq wings, truffle fries - both tasted pretty good. Service was good too! Got recommended a great European beer! Overall, a good night but we left early to see and hear the game at another nearby bar, otherwise would definitely stay longer.
Great beer selection, great food, awesome and relaxed atmosphere.
Steak for the blue salad was cold and a bit tough, the apple crumble tasted a bit off. Chicken sandwich is good though. Their ketchup tastes weird. Good drinks.
Nice place to sit in
Service was amazing. Atmosphere was very comfortable, and lots of vegitarian and gluten free options on the menu.
I go to Beertown semi-regularily as its close to my house. If you like beer, they have plenty of options. Its also not corny, with like beer in every dish. I went there for the Beertown collaboration with Bellwoods my fave brewery. I want to thank them because I ordered fries and even though gravy isnt on the menu, the kitchen made some specially for me from brisket drippings and it was INCREDIBLE. The best gravy Ive ever had. So, thanks for stellar customer service and the delicious offerings.
Had dinner in with our kids and it was a phenomenal experience. The server was positive, attentive and kind. She was super patient and encouraging of the kids when they ordered. Food and drinks arrived quickly and everyone was happy with their meal. Consistent check ins from our server and other staff without hovering. Potentially the best family meal experince we ve ever had. Kid-friendliness: Robust kid menu with something for everyone. Our server was very kind and patient with our kids.
Friendly service and delicious food.
Tonight, my husband and I ordered takeout from Beertown. I called in to explain my allergies (peanut and celiac), and in the past, Ive always felt confident that Beertown was attentive to allergies. However, when I received my order tonight, I noticed potential gluten contamination. I immediately called the restaurant to confirm and request a refund. I was thoroughly impressed by the customer service I received from the manager, Sorin. He confirmed there was gluten contamination and he truly empathized and apologized. He went above and beyond to make things right, offering a replacement meal and even delivering it personally to my home. As a thoughtful gesture, he included a couple of extra treats as well. I m truly grateful for the exceptional care and dedication Sorin showed. It s not every day you experience such outstanding customer service, and I truly appreciate Beertowns commitment to getting it right. Thank you, Sorin, for making this experience a positive one!
Busy / noisy yet typical sports bar atmosphere if youre looking for that
Service was good and tolerated our random group of drunks and indecision as we probably acted as a fire hazard by standing around. Overall good birthday celebration
I have Celiac Disease as well as a nut & dairy allergy. I am very nervous to eat out. I felt very safe and in good hands . My food was absolutely delicious. I will be back once again! Dietary restrictions: They offer vegan and gluten free options
Good choices for food and drinks and a get together. Easily accessible by car or public transport.
Food is good. Service is overall good. But one incident that turned me off occurred after my girlfriend paid the bill. As we were getting ready to leave, a man, who I m assuming was the restaurant operator or manager, came up to us and told us that the waitress that served us told him that we didn t tip and explained to us that it s a custom in North America. I was confused because tips are optional and my girlfriend is a full-time university student so she doesn t have a lot of expendable income. She only works part-time and saved up enough to take us out for a nice meal. I ve worked in food service before and I ve never expected a tip or seen a customer be confronted over not tipping. It was a very weird interaction and I interpreted it as some sort of shame-tactic towards my girlfriend which I didn t appreciate. The service from the waitress wasn t exceptional either, she just did her job AKA just brought out the food. Not sure if we ll return but if we do, the tip will definitely be $0.00 from now on
Fun place, great beer selection and wide variety of food. Service was a 10. Pad Thai was very good. Hot chicken sandwich very good and dont forget the wings.
Great good and environment
A very busy Monday night dinner service! we seemed to be served by a few green staff but the floor supervisors/FB managers were circulating and keeping things flowing. a few mix ups with drinks / steak doneness but they were rectified quickly and politely. keep up the good work! looking forward to coming back :) Vegetarian options: Wonton nachos were yum!
Very good food environment for Canadians
Great lunch with friendly service. Food items were tasty and well prepared. Server was excellent - knowledgeable and friendly. Speed of service was good too. All in, a great spot for great food!!
Great place. Everything good. We all enjoyed it. God bless
Here right now with my little brothers hockey team and the waitstaff seem so overwhelmed, it s so busy and they re clearly doing everything they can. Our servers have been so kind and friendly and so far all the food has been delicious. Surprisingly good coffee too. Definitely could use some more staff but that is not on them, all of the ones I ve interacted with have been fantastic people!
While the food was good I found it quite expensive for what it was. Not really worth it for what you get in my opinion
We celebrated my friend who came from out of town s birthday. We had a great time as always!
Although some reggaeton music and other low BPM example Moombahton would not hurt
I would give it 5 stars if it wasnt for the price. The beer selection is huge but Id like more local craft beer at a better price. Its an accational treat for something better, priced craft beer spots dont offer, mainly the food, location near the ION or wide variety of beer, the others dont offer.
Super friendly. Only 60 minutes to closing but we were treated as important as the first customers of the day. Yummy food!
Food and service were absolutely horrible. Chicken was pink, nachos came out soggy
Honestly had a pretty solid experience here. I cant even remember what we ordered but I do remember the sliders. They were fantastic and I totally recommend. The tables were a tad sticky and the washrooms could have used some TLC. But in general if i was in the area again Id consider going back.
Manager there didn t let us sit down at 12:00pm on a Sunday because he thought we drank too much from the restaurant beside his. Old dude look like jerk. Terrible service.
Amazing restaurant. The food is incredible, the vibe is immaculate. Fun times for sure
Great food
It was an amazing experience . Thank you so much for your Hospitality and Kindness. The experience was so awesome that It humbled me . Would definitely Visit again.
Consistently underwhelming
love the burgers and beer selection!
Delicious pasta, friendly service, nice outdoor patio!
Bartender is rude and is on a power trip. It s obvious she just wanted to go home and not serve clients. Not cool for us as regulars or anyone else, for that matter.
Very LOUD. Burgers were very good. Fries were limp and chewy.
Great view and plenty of beer
Always a great atmosphere, with great great drink selection and food
Pre-Lumen Beer
fish tacos, pork belly sliders, and the calamari were fantastic. amazing beer and even better service!
Typical mainstream casual experience Parking: Its located inside the Town Square so its a walk to get there Wheelchair accessibility: Same as above but it is wheelchair friendly
Went with our dog for brunch. It s was his first time at a restaurant. Staff was friendly, brought our little Benny a bowl of water. Lots of other dogs dined in as well. Food was great, consistent as always.
Love Beertown so wish they had a certified fryer for gluten free items. Always great service though. Love the garden area
First time at Beertown!! I loved everything!! The foods, the drinks, the servers and the atmosphere!! Will go again!!
It was a lunch with a friend. The ambience was excellent. The wait staff were amazing. The food was delicious. What more can a person ask for in a mid day dining experience.
Food is average, service is ok. Lovely atmosphere.
Loud, slow service. Hard to get any attention after the food was served. Caesar salad came with no dressing. Had to ask for some. Cheese dip for pretzels didn t taste like cheese. Overall not impressed
If you like beer this is your place.
Very good ambiance. Service and food was good too. Open late at night. Good for family dinner. Will definitely visit again.
I got the kbbq wings, and they were great. My friends got the beef brisket burger that is a go-to. Large indoor space, with a closed patio and an outdoor patio set to choose from.
I was there this past Friday in the evening. Sat at the bar area had me nice cold drinks, excellent fish tacos. My favorite go to. Had not been at this place in a year still on point. The staff the management always on point. Making you feel welcomed and taken care of you. Ive been to the Beer Town in New Market a few time and frequently go to the Whitby location. Great company keep up the excellent work.
Nice range of beers with very good service! Loved the big Nachos.
Great beers!
Great wings! Should have the leaf games on the big bar tv.
I used to love their pad Thai but their new recipe is more like a watered down soup with noodles. I asked for shrimp and there was 3 of them in the pad Thai. All the seasoning was sitting in the bottom of the water. I was really disappointed especially when their prices are not cheap.
Great place to have a few drinks while watching the festivities out in the downtown square. We didnt have any food that day, but the food we saw others get looked very appealing. Maybe next time we try some food!
I beertown my friend and I come here very often - the food is always fantastic and great service. we were served by a fantastic bartender this evening, he was very attentive and helpful. Highly recommend
Great staff
Loved this place had the vegan fish tacos and fries extremely tastey and our server was excellent! Vegetarian options: Excellent
Support local businesses, really love that motto and Beertown defines that! With there choice of drinks and food, top 10 steaks I ve had.
Great service and food was good.
Fast paved ordered are quick amd great service and smiles
As advertised. Large sports bar with varied beer selection and a respectable vegan or plant-based menu (pub food standards like veggie burgers etc). Enjoyed the Duchess de Bourgogne Belgian red ale. Its like a fine wine.
Kyle is the right front man, at The main Bar
Amazing service and great food selections for my vegan wife
The waitress Ally was excellent! Kind, attentive, and fantastic at her job. Would highly recommend <333
Food & time was great!
Everything is beautiful and delicious
Delicious!! Amazing food and good quantity. The best thing, they let me in with my dog.
Good place
Good food, cocktails, and service - good value, too. With the restaurant industry tanking, these guys are on the ball
Great experience
Great place overall, had a couple of business meetings there, the staff is super friendly and its overall a cheerful place to be at!
Delicious and filling food and an awesome diverse vegan menu!
2 stars only because everytime I order sticky toffee pudding to go it doesn t come with the stinky part! I don t want cake and ice cream I want the yummy sticky !!!!! Please stop breaking my heart like this I deserve sticky with my toffee pudding !! Otherwise you guys are cool ig
I love this place
Great experience here all around. The soft pretzels with the artichoke dip was unreal! Very fair prices too Edit: Ive been back here 3 more times since posting the original review. Still a 10/10 experience. One of my favourite spots in Waterloo!
Highly recommended, Best bar food around
Love this place. Very nice atmosphere.
We visited this place in Waterloo with little expectations but it turned out to be great. The food, atmosphere, and view were all impressive. We had chicken wings, fish and chips, and lobster rolls. The fish was average, but the wings and lobster rolls were really good.
Best place, amazing atmosphere and staff was great.
Good place for lunch.
The staff were amazing, super nice and helpful and the atmosphere and location just made for such a great environment all around. Overall my experience was great and I ll definitely be coming back again
Nice restaurant. Everything is fantastic
Beertown Pub offers a delightful dining experience. The food quality stands out, with each dish showcasing fresh ingredients and bold flavors that cater to a variety of tastes. The service is equally commendable; Sorin, in particular, provides exceptional assistance, ensuring that every patron feels valued and well-cared for. His attention to detail and warm hospitality greatly enhance the overall atmosphere of the pub.
Great selection of food and beer with reasonable prices. A bit noisy so be prepared.
Could not think of a better way to celebrate my 53rd with my family, able to sit us exactly where we wanted, booth by the bar. The food was fantastic, above expectations, and the service from beginning to end was top notch. Kyle is a superstar. Hope to get back again.
Worst service ever Wheelchair accessibility: Not accessible Food : 3/5 |
One of my favorite places to eat out! I am diagnosed celiac the past year and have to have a strict gluten- free diet, the waiters were every pleasant and accommodating about the matter. They were knowledgeable enough to answer questions and specify what could be guaranteed GF, compared to just gluten-friendly. They dont have too many sides that are GF since they dont have a designated gf deep fryer anymore but they did oven baked sweet potato fries for me that were delicious! The vegetarian pad thai is forever my favorite and has awesome baked tofu ontop I do wish they still had a designated deep fryer so I could enjoy the wonton nachos which used to be my favorite, but I understand it takes up a lot of room and may not be used not nearly as much :( Vegetarian options: Great Pad thai with egg and tofu (egg can be removed for vegan) Dietary restrictions: Gluten-free, vegetarian
Great atmosphere, food and drinks.
Bugar was ok i wont be back because it was bad
We celebrated our recent nuptials at Beertown Waterloo ..Sorin Erdei the assistant manager was so accommodating.. he even took a Polaroid of the group for a keepsake. The staff were patient and offered up personal favourite meals and drinks. The meal was sooo delicious and the drinks (Painkiller) was absolutely yummy Can t wait to return .Calamari and two Painkillers please !!!!! Thank you again to the staff at Beertown! Wheelchair accessibility: My mother suffers from Arthritis . Everything on one floor perfect
large, organized, sanitized space, good signage and a pleasant environment to go with friends, family and partner.
Its a good location. They have lots of different beers on the menu. The food and service is average. No bad but not acceptional. My favorite dish is the wonton nachos.
Food was great but the 7 th game of the final and they have no sound but brutal 80s music. Never coming back.
Had an issue and other than an apology no steps were taken or offer to call back.
Food was grease and not very tasteful but the service was great
I think they uped there game since last I did a review....much better than my last experience....still a little slow on getting our orders out but we were a large party of 16 so its understandable either way better than before food was good beer selection wasnt as good as before but it could be a seasonal thing....point is they stepped it up
I wont be coming here again. I wont say why,as Im sick of excuses.
I head the best server she was the best. i wish i had taken her name defenetly going back to her service. It was extremely good. She was the best i have seen. long time, i mentioned to her manager how nice bubly she was. kip up a good work, girl
If you go to Beertown, you have to try the SWEET POTATO WEDGES theyre absolutely delicious! I also had the GUAC + CHIPS, which were fresh and tasty. For the main dish, I tried the fish taco but swapped the fish for shrimp. The taco was good. Overall, I highly recommend Beertown! Parking: downtown parking plaza is really close and usually have vacant spaces
Great time with friends and family
Sadie was great. Food was good. Not my fave menu but they have a huge selection of drinks. Brooklyn Sour is fire. Food : 4/5 |
Good place to have some good times
The food and the service was excellent...my first time there but Ill be back
A staple. Good food. Chill atmosphere. Quality service. I have always found myself going back here. Never misses Vegetarian options: Lots of options. I ve tried some and im not even vegetarian would definitely recommend.
If your Looking for quality well Maybe Not. Tried the brisket and it was not good. Fish tacos were fried, mostly coating. Won t go Back. Well we actually went back, got a seat out by the fountain it s a very nice spot. Joe our server was excellent. The food, we made some different choices and had a much better experience. Really liked the Asian lettuce wraps.
Great selection of beer and the usual menu. Fun place.
Great Meal! Excellent service! Great atmosphere.
Brisket burger, tiny tuna tacos, and a cold brew was a great way to enjoy the night. Staff was gracious, and friendly. Great place to hang with some friends and enjoy the evening.
Great place to watch sports and games! When its busy, expect a good 10-15 minutes of waiting before someone even comes in to take your order. Great food and amazing cocktails!
Went here because of the gluten free options. They do have some but do not have a dedicated fryer so dont have anything fried is youre celiac. I ended up with the Pad Thai and it was fantastic. Best Ive had in ages. All of the desserts are gluten free as well. Would definitely go again
Tasty, but has the stereotypical uptown expenses
Great experience
An excellent meal and atmosphere. Went on a Wednesday evening and it was surprisingly packed, but we politely asked the host what the wait time for a patio table would be and they quickly walked around and found us one, surprisingly, and they were able to see how many tables were paid out, almost available etc.; very handy. The patio was superb and spacious, excellent styling and vibe. Server was attentive and friendly, although they mentioned the soda machine had been troublesome lately so our pops were borderline flat. Not a huge concern and they did do what they could to help. Pork belly sliders were phenomenal, a tad expensive for 3 small portions however. Meat perfectly cooked though. Fish tacos were dynamite and nicely cut/salted fries. Rest of the table seemed to enjoy their meals as well. Would definitely return, a fantastic location overlooking the square too with an integrated fountain for ambience.
We came with friends to relax and have a good time, as a result we received a cold steak, we waited 30 minutes for a straw for lemonade. I get the feeling that there are a lot of workers, but they can t pay attention to the guests
Great place to hang out and eat some of your favorite recipes. Friendly staff and nice patio area.
Large selection of beers, food and service were excellent.
Great place to get together with family and friends. Food and drinks are good. Excellent service.
Great but very loud much of the time, needs sound isolation and damping installed.
Rahoul was absolutely amazing Beertown is super fortunate to have him! Biking and beers was a huge success because of him! Food : 5/5
Lots of great drink choices, as well, I got the pasta and it was very delicious. A huge portion, makes well for lunch the day after.
Honestly, never disappoints! The vegan menu is excellent.
Excellent service, great selection, loved the burger
Food
Love this place
From what I remember- it was a great time. The place had the energy of the great Bavarian beer halls. Great selection on tap. And the food was particularly delicious.
We went to Beertown (Waterloo) tonight to enjoy a nice evening with drinks on their patio. We have been here dozens of times and each time, service and food are good. Tonight the service and food was OUTSTANDING! Our server Chenxi was the kindest, most attentive server we have ever had, anywhere! She genuinely cared if we were enjoying our food and drinks, and went above and beyond to make everything better than it normally would have been! If she even sensed that we were not completely satisfied with something, she came back with something even better, without us complaining about anything. So, we told who we thought was the Manager passing by, how great Chenxi is and he then revealed that he is the Regional Operations Leader. Chris was equally as involved in making sure everything was without a doubt 100% fabulous! We go out often and service and food in other places is good to very good at best. I can honestly say that tonight, we enjoyed a wonderful evening and could not find a single thing that could have been improved! We d like to say a special thank you to all the staff that came by and asked how we were doing and kept us hydrated while were there.THANK YOU BEERTOWN! We ll see you again soon!
Good burger place. The girls are great and the drinks were kinda fun.
Pizza was mediocre, sushi was inedible.
I brought my gf to Kitchener in the hopes she would like it, she was not a fan until we stopped at Beertown. Were moving in 2 months.10/10
We came here with a work group, and the service was friendly and very fast. Only comment I can make is they list a pad thai on the menu but then use a sweet and sour sauce as the base? It was tasty, but I dont understand why they call it a pad thai when it should just be a stir fry. I would have liked to have more flavour in it associated with a pad Thai ( a hint of spice for example but theirs had 0 spice) but it was fresh in terms of the ingredients and a good size.
Came here about a week or 2 ago , Food was great and the service was great too Got the scampi rose linguine and it smacks everytime Food : 5/5
Amazing experience! The food was perfect. I got the BBQ brisket burger by recommendation from our waitress and it was so good. A little slow to get refills, but not bad enough to really complain. 10/10