KFC 3 Rice Road Welland, ON in Welland

It was a nice experience for us as a family dinner out. Nice service by the team and food was delicious

Absolutely fantastic custom service Wonderful food Wonderful experience Had a coupon issue and the owner went above and beyond to solve the problem! Food : 5/5

The services are awesome and will at any day anytime recommend kfc rice road to anyone who wants to have a feel of Crispy chicken.

Fast take out service

My daughter pick up of onion rings and fingers for me. Was looking forward to it. Had before and was delicious, but this time it was sooo saltier than before. I was unable to eat it. What a disappointment. Got it in newliskard. Will not order it again Dietary restrictions: Not too much salt

I love this KFC at 3 rice road welland, chicken is so delicious. I tried tuesday special, chicken is so perfectly cooked.

I enjoyed everything. But the onion rings where awesome.

Food is good. Nice and friendly people. Customer service is perfect. Food : 5/5

We always come to this branch for dinner on weekend. Ben is amazing and always greet with a smiling face. Today, he introduced about festive sandwich, which was delicious.

Super friendly, hot food, clean

Hot, delicious and fast

Staff was extremely friendly, also made suggestions when I realized my favourite had been discontinued in Canada! Very clean and well kept.

I had a great experience. Dine in area was exceptionally clean,the food was great and the staff was very welcoming and soft spoken.

Food

I ordered drive thru so late

Very friendly staff. Chicken was delicious.

$10 for small popcorn chicken i wont be back

Lady who took our order was impatient and rude. Food was great though!

I always wanted to try kfc . Finally opened one near to my home . Very good customer service and their food is delicious. Loved it

Stopped by KFC for a quick meal and was pleasantly surprised. The chicken was crispy and flavorful, and the sides were fresh. The staff was friendly, and the service was quick. The dining area was clean and comfortable, making for a nice, casual dining experience.

Weird parking good food

Went to this KFC location utilized the driver thru ..ordered two meals. The man doing the drive through was extremely hard to understand and it took over 20 mins for us to get our two meals...unsure if it was new staff or bad day but my three star review reflects this experience.

It was the worst I have ever had. Chicken was flavorless 11 herbs and spices, I think not, maybe 2 tops

Got to the drive thru at 10:15 waited 5 mins to no answer we assumed it closed but the google posting said 10:30 so we went inside and got told they were closed. Just a question to the owner is it a normal thing to be closed 15 mins before the posted date just want to know for my next late night trip.

I had a terrible experience at KFC. I ordered two Crispy Sandwiches and two sides of Mac and Cheese, and it turned out to be a huge mistake. Shortly after eating, I developed a severe food infection and was stuck with days of nonstop diarrhea. The quality was disappointing, and I can t believe I got sick from a place I trusted. I won t be going back anytime soon. Never going to recommend this again because I was too much hungry and only thought of getting chicken from the place I trust. Never ever recommending.

Staff are really friendly that they told me the current promotion going on. even the food was very tasty

I went to drive thru but service is always fast. Food is always hot and fresh. Thanks!

Food is too much delicious

I come here 3 times a week. probably not good for me but good for your business. you have a wonderful staff that is always polite and smiling. I can not stress how much i appreciate a KFC on this side of town. I unfortunately can not give you a 5 star review because every time i visit through the drive thru i have to pull and wait 5-10 minutes for my food. i can understand if its at 9pm but its every time. you have never handed me my food in the drive thru. i always have to drive around and park in worst parking lot ever designed (not your fault)

Portions have shrunk. Ridiculous. Macaroni comes in a dixie cup! Its sad had the fast food industry has just become for suckers.

Staff nice . Service good.

Food is always great. Staff very friendly

The customer service was actually quite excellent but I dont know why they think putting on soggy mac and cheese from that tastes cheaper than a corner store essentially is anything worth an up charge... Whoever came up with that promotion should really be let go..

Good location with good staff . Definitely gonna recommend it .

Team members are great and food is hot and fresh

Good food and nice people

Great service

Fresh and delicious food at this place. Likes it a lot.

Yesterday, i visited kfc on rice rd and their fast service was mind-blowing as i placed the order soon i got my order and pne more thing they have alot of promotions going on ehen any customer comes to them they always tell about deals. I always appreciate the service and behavior of employees well done

Loved the food and the service was so nice. I would totally go again

The hamburger was so delicious. The manager is very kind. I recommend you come here!

Food is great! Manager is really kind Food

Fantastic customer service always, food is great always done proper, always have a great experience every time we go. Staff very friendly and accommodating! Family loves it! Will return multiple times

When this kfc first opened it was not so great and thought i wouldnt go back but now its our go to take out. They really made this kfc absolutely amazing. The food and the service is great. The manager Ben is fabulous and super friendly. I highly recommend this kfc on Rice Road.

We placed an order for pick-up a few days ago. Ten pieces of chicken, and 3 large sides. We chose the fries, coleslaw and the macaroni salad. All were very tasty. The chicken was cooked perfectly. Crispy breading and tender meat. This meal combo was approximately $50.00. We havent had KFC for a very long time and this experience was great. We will definitely be back. Cannot forget to mention the customer service. It was exemplary. Would definitely recommend if you have a hankering for fried chicken!

Went here with my brother we had two different orders i ordered a popcorn chicken poutine and when i got home it never had chicken in it my brother ordered two when he got home he was missing a whole poutine and the other had no chicken either food tasted ok tho not as good as some others

This is the worst KFC I ve ever visited. Despite showing a KFC guest Wi-Fi, they don t have Wi-Fi for customers in 2024. When I asked about it, I was told they don t have the password or access to it. The main entrance door is so stiff that it takes two people to open it I saw an elderly woman struggling with it. The parking is very limited, and one time, the garbage near the parking area was very stinky. I ve been there three times and each time I asked for dine-in, but they gave me my food in a takeout bag, forcing me to remind them to provide a tray. I would never return.

Very delicious food, fast service and chicken is also very tasty, staff member are very good and cleaning is on the peak

I had a great experience at this KFC! The Original Recipe chicken was deliciously crispy and juicy, and the sides were fresh and tasty. The service was fast and friendly, and the restaurant was clean. I highly recommend KFC for a quick and satisfying meal.

KFC hit the spot! The chicken was incredibly crispy with just the right amount of seasoning. The staff was welcoming and the service prompt. Perfect for a quick, delicious meal on the go.

great halal fried chicken

I am lovin it

Nice staff. Good chicken.

Very friendly staff, repeated my order to confirm its correctly entered in their system and then was delivered as per the order. Girl at the counter made sure there were no issues with the quality of service. My preferred location now.

Freshly prepared and hot served. Liked the tenders here compared to any other place. Hope they dont drop quality over the time like other restaurants. So far very good quality.

Big crunch is my fav and also staff is very nice and smiley

Terrible service. Do not recommend.

Last Sunday I visited this KFC and I ordered 10 Pc chicken bucket and I have to say, my experience was surprisingly positive. Initially, I was hesitant to try it out, given that they were just starting. However, their way of service made a significant impression on me which has completely changed my perspective. Their service was impressively fast, which is a huge plus for anyone looking for a quick meal. The food quality was just what you d expect from KFC delicious and satisfying.

from prolonged time , owing to having a hectic schedule, I didnt get a time to cook for myself but I am a foodie lover so eating chicken is like a heaven for me so usually i visit KFC but this time I went KFC which is located on KFC 3RICE ROAD WELLAND,ON. Omg, i was surprised when i went there, the customer service was mind blowing .The way staff greets the customer with a smile , with politness makes my day and also tell me about the new offers thats going on .The food quality was amazing.Its all neat and clean .I really appreciate those things.Now that my one of the most adroable location to visit time and again.

The refund system does not work. When you click cancel order it will give you the store location phone number. Then they will send you on a merry-go-round of them saying to cancel the order on the app and call the number listed (its the store locations phone number and you are actively on the phone with them at this time )

2 hairs cooked into chicken....no hair nets on cooks as the hair was cooked INTO the chicken which means it was in the breading. None of the visible kitchen staff were wearing beard nets either. Customer service is absolutely atrocious, owner of this location is beyond ignorant, rude and condescending. Absolutely no regard for customer care, experience or quality of food provided. Zero apologies for the inconvenience (hairs, plural), only accusations that could be our hair..... Save your money, go to Ontario road or ANY other location rather than deal with the owner of this store

Ordered a pretty large order online for Fathers Day. Came in to see our order on the screen as being prepared . After waiting another 20 minutes we tried to flag down a worker to ask about our order (which took a long time as well, as they kept walking past us to help other people). When we finally got their attention, they STARTED preparing our order. When we got home to start eating, there were two pieces of chicken from our bucket that had a long black hair cooked into the batter. We had to dissemble the chicken in order to get the hair out. When contacting the store, the owner explained that it was our fault for waiting so long to ask about our order (even though they had advertised our order was in progress) and that because we didn t bring the chicken back with the hair that they couldn t do anything to rectify the situation. When asked if their cooks wore hair nets in the kitchen, the owner went silent and refused to answer the question. No hair nets, no beard nets, no gloves. The owner was extremely argumentative and refused to do anything to rectify the situation, and was adamant that it was our fault we had to wait for so long for our food. Corporate has been contacted as well as the health department to look into these infractions. Extremely disappointed in the customer service provided, especially for such a new business. Buyer beware.

Came today for dine in with mahh family, the experience was good, staff was friendly, tried the 2× 18 piece bucket , and the surprised think zinger sandwich whenever i tried it anywhere else not good but they give me fresh one , it was supergood in taste , everything was fresh and hot the taste of chicken was excellent , another thing i ate one bucket over there and they kept my more food in their warmer to kept it warm. Its good place to go with the families. Very good experience with kfc Thank you

Services are really super and i took a dine in order woth my friends and everything was very good ...i appreciate their service

Excellent service and very friendly staff. Had trouble ordering online but was able to call the store and place the order.

This place was dam busy today. I guess because of fathers day. There were 15 customers inside the store. I had an orderahead pick up. I had to wait for 5 minutes which I can fully understand as I couldnt tell them I already placed an order online. Once I mentioned my name it took 2 minutes to receive my order. Food was hot and fresh. Nothing was missing. Instructions were followed. I want to say thank you for making my fathers day enjoyable with the yummy chicken.

Everytime I order either from drive-thru or in store, the service is always excellent! The staff is friendly and happy. The chicken was juicy and very tasty!

I visited the fish store which opened recently. My kids want to have KFC which is next door. I was very pleased with their customer service and they didnt rush . I dont go to KFC that often. But the girl in front helped me choose kids meals for the family. We had tenders. Hot and fresh. I guess I will be coming more often to KFC now

Great service and staff was maintaining cleanliness within the excellent service and hygiene.

Amazing food and service, will surely visit again

Had the Fathers Day special for a $35 it is well worth the money you get loads of food. Had it for two dinners and a lunch! Staff is very friendly Parking: There is only about three spots to park.

Great experience courteous and friendly staff

Order a chicken sandwich was good just need to wait for them to make

Felt like the chicken was cooked differently? Doesn t taste the way kfc usually should, pretty bland. Definitely not the original recipe.

recently went there food was amazing and staff was friendly . loved the place . would recommend to all people .

Recently went to this place . The staff was friendly and cooperative. This place is at amazing location . Definitely gonna visit again

This place is at amazing location. food was delicious and if i talk about staff the staff is very friendly and cooperative. i used the drive - thru and it was very convenient. would love this place . definitely gonna come back

Very bad experience from the staff need to wait more than hour for the food, the staff prefer to give priority to their community people cant give 1 star for the service.

There was hair in our fries.

This place served up a flavorful feast with their crispy chicken and tasty sides. The menu offered a variety of choices, ensuring theres something for everyone. Service was prompt and staff were friendly, enhancing the dining experience. The restaurant was clean and well-maintained, adding to the pleasant ambiance. Overall, KFC delivered great value for money, making it a satisfying and recommendable dining option.

This is the first time I got chance to visit this new kfc opened on Rice road. I am going to start my experience from the moment I parked. Easy parking and very clean exterior. Dining room is modern with lots of graphics. Ordered original recipe chicken. Had this finger licking chicken after so long. Chicken was cooked right with delicious taste. Customer service was absolutely amazing. Will recommend everyone to visit this restaurant.

The food here is consistently delicious, with a perfect blend of spices that never disappoints. The fast, friendly service makes every visit a pleasant experience.

Place was clean and comfortable inside. Food was quick and workers were friendly

Food was hot and fresh, best location in Welland.

So it was good . But under the lamp for to long was hard skin. They forgot the zinger but they delivered it right away.

The food is great here, super fresh, dont burn yourself! The owner and staff are extremely nice. We got the wrong order one time and the owner made everything right, when we come back in he does not forget us,. Good guy! Best food on the block here. Food

Very poor comms from staff about order, my order was clear cut and simple. Single combo, one single combo w/ large fry/drink. At the wonder I was asked for the payment of two combos, and confusion about my drink and side. I don t have the time to wait for you guys to figure out my order and need more attention on when I m asking you through the microphone what my price is and my specifics about my order. I will continue to get Popeyes down the road. Good service and proper comms

I visited KFC yesterday and my experience was outstanding..staff , services,food really appreciated I will recommend everyone to visit KFC 3 rice road definitely

It was great experience to visit this KFC. The staff were so nice and polite to talk with me. I went with my friend and it was unforgettable experience there. Great Customer service they provide to the Customers.

Very nice chicken

I thinks its a great place. The staff are so nice vary funny food was so yummy im so coming back

It s an alright location but my gosh are they slow. Don t go through the drive thru you ll literally be waiting 10 minutes Food

Staff is very friendly, they take the orders correctly and food is always fresh! When they first opened there was some confusion on some of the menu items/sizes/pricint but the staff handled it with grace and rectified it immediately. Mistakes happen, I judge a businness/staff on how they handle it and they were very kind and apologetic.

Had an issue with my online order on Christmas Eve, but Ben (the manager) worked diligently to help me get my refund as I had paid twice for my order. Ben is very polite, courteous and helpful.

Walked in to get take out. We were second on the board. 4 people that came after got meal first. Then get home.. some of the order is missing. No fries or dipping sauce. Need to pay attention to order details.

The food is always hot and fresh, the service is amazing, staff is very friendly and polite. I frequently visit this kfc store and am always satisfied with my meal

Chicken is small

KFC never fails to amuse everytime I go! I think the attached picture is pretty much itself self-explanatory.

Very clean, and helpful staff. They werent too busy when we came, so the service was prompt.

Great staff. Chicken is great not burned but the fries are way to salty.

We had a issue which was not a issue due to the location it was a issue due to wrong item advertised and the store did not carry it. I called them right away and Ben the manager took care of it right away. Yeah I had to wait for it, till the had what I ordered on the menu. And when they did they fulfilled the request it was amazing, not over cooked and not undercooked, cooked the way it is suppose to be and for this I would like to say Thank You.

Staff is very kind and friendly. Food is delicious. Restaurant is clean and cozy! A great place to order out or to eat in!

Beautiful restaurant. Just visited yesterday. Had greater food and service.

The lady at the counter was very kind , acknowledge able , helping me pick out a combo,18 PC bucket ,5 sides ,were delicious,thank you il be back, Ub campagiorni.

Online order didnt show up at their store (not their fault) but we stood around looking like idiots for 20 minutes before asking when it was going to be ready, at which point we found out they didnt get it. While we waited for our bucket another 20 minutes, multiple people ordered buckets and got to take theirs home ahead of us. Maybe prioritize the customer whos been waiting for mobile pickup for 45 minutes. We order mobile because were in a hurry.

Very clean place. Great customer service with freshly cooked food Food

Chicken was really good. Fresh and hot. Good sized pieces, compared to the tiny pieces in Canada. Service was fast and friendly.

Amazing chicken,sides and service I recommend this kfc over any other in niagara region

If i tried I Couldnt find you better fast food service in this town. The store is aged, but the staff are amazing, always with a smile on their faces, and goes the extra mile to make sure you get your moneys worth it.

First KFC whos dinning room is Clean and well kept. Staff is amazing and friendly, service was fast and my order was still very work and delicious

Whoever is working drive thru at night is horrible! They re so slow and don t know how to punch in the food correctly

Excellent staff and excellent food . The kfc we have had in yrs in all honesty. Highly recommend this location Rice Road Welland

We were impressed with the food and service. The chicken was nice and crispy. The coleslaw was tasty. The dinning room was clean. We had a fantastic experience talking with the owner.

I ordered otp...when I got there the staff didnt know anything about it and I couldnt wait since I was on break. The manager (I think his name is Ben?) literally hand delivered it to me (Im a short walking distance from the restaurant). That alone warrants a 5 star review but the chicken has always been fresh and crispy. Fries are well seasoned. Definitely better than the other KFC in town and Ive been there a few times. Definitely a good location and Im so happy I can go there for my lunch. The people are always really nice too.

The service was so good

I love KFC chicken and eagerly waited for this location opening. Unfortunately, yesterday was my first and last time. Restaurant is very clean and staff is friendly but... Chicken was tasteless - as if they are saving on famous KFC seasoning; moreover - my stomach was not able to digest that chicken. Very disappointed!

The wrap was so hard I couldnt even bite into it. It was honestly my worst experience ordering a twister. I will definitely be ordering from the other locations next time.

Food is so delicious and chicken is so fresh and crispy.Also the cleaniness is maintain properly with good staff members and manager is so poliet and nice talking.Overall this place is so good for eating with friends and family i will recommend it to visit and try. Vegetarian options: Plant based is so good tastes like chicken

This is the best place for those who Like to eat chicken MANJOT SINGH had provided the best customer service. Please must visit.

Parking: Not enough Food