McDonald's in Welland

102 Primeway Dr, Welland, ON L3B 0A1, Canada

★★★★☆
(295 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
102 Primeway Dr, Welland, ON L3B 0A1, Canada
Plus Code
2Q8F+Q7 Welland, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
7 AM–10 PM
Tuesday
7 AM–10 PM
Wednesday
7 AM–10 PM
Thursday
7 AM–10 PM
Friday
7 AM–10 PM
Saturday
7 AM–10 PM
Sunday
7 AM–10 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Reviews

3.7
★★★★☆
295 reviews

Most Mentioned

coffee (8) big mac (6) cashier (4) muffin (4) coupon (3) manager (3) drive thru (3) dollars (2) employees (2) average (2)
5 stars
116
4 stars
66
3 stars
55
2 stars
19
1 stars
39
September 18, 2024

During my recent visit to McDonald's, I encountered a disappointing situation that left a bitter taste in my mouth. Upon ordering a drink, I was shocked to discover that the cup was filled to the brim with ice, leaving barely any room for the actual beverage. When I raised this concern with the associate, I was met with a rude and dismissive attitude. To my dismay, the associate informed me that the owner had instructed them to pack the cups with ice to the top, regardless of the inconvenience it may cause to the customers. Furthermore, the associate had the audacity to claim that we were lucky the cup was not completely filled with ice, as if we should be grateful for receiving even a fraction of the drink we paid for. This lack of consideration for customer satisfaction and the dismissive response to a legitimate complaint was truly disheartening. It is unacceptable for a well-known establishment like McDonald's to prioritize cost-cutting measures over providing a pleasant dining experience for its patrons. I urge McDonald's to revisit their policies and ensure that customers are not shortchanged or mistreated in such a manner. A little empathy and respect can go a long way in fostering customer loyalty and goodwill. In light of this disappointing encounter, I am compelled to reconsider my patronage of McDonald's in the future.

August 29, 2024

I got drink before buy cashier told me we have refill after I want another person said no I talked the manager he said he was under training I recommend all people don't buy any things from McDonald no quilty and not honest with people

July 16, 2024

I asked for freshly made junior chicken combo. I got the hardest Junior chicken in the world with a hole in the middle and the hair on it and it sucks that I didn’t notice until I was at home.

★★★★★
June 2, 2024

The server Sehaj was a cool guy! Dealt with my issue with professionalism and integrity. Good employee and face for McDonald’s!

★★
January 13, 2024

Ordered delivery and they for one I had a 32$ order pluse tax and all these fees 47$ now then wants to know if I want to tip like definitely not then takes them over an hr to get my food made and delivered and now my foods cold af and gross cuz y'all just get the order and make the food that's what the management told me vary sad delivery system work on it

★★
February 26, 2023

I was nit impressed with much at this location! The frys were cold and the big mac had so much sauce that it poured all down my chin onto my shirt and the car seat of our rental car. The cashier at the service window was pleasant and did her job above expectation. The line up was very long. I didn't return to the store to do an in-store compliant because I had an appointment.

★★★★
October 7, 2022

It's a McDonald's, inside a Walmart. It's not a mystery. You know what you're getting with both brands. We had breakfast, it was edible, it was cheapish, what else do you expect? My only recommendation is to avoid the pineapple. Super "chemical" aftertaste which I DID expect, ordering fruit from McDonald's is always going to be tragic. The store was clean, staff was pleasant... But really... It's a McWalmart, if you want fine dining, this is not your place. But if you want something quick to shove down your gullet before you spend your hard earned dollars grabbing groceries. It's a good option. Especially if what you want, is something you know.

September 25, 2022

I attempted to use a coupon on the app with the help of the cashier. She clicked on a soft drink for a dollar instead of the coffee one. Because one code was activated I was not able to use the coffee coupon. It was an honest mistake. When I asked to talk to the manager the older gentleman pretty much told me too bad. I'm not entirely sure if he could have did anything. Although I've seen other cashiers change prices. He just had a poor attitude. Next please he said. Wow way to teach and and display costumer satisfaction.

★★★★★
May 23, 2024

Perfect

★★★★
Local Guide
December 23, 2023

Everything like in any other McDonalds.

★★★★★
Local Guide
December 23, 2023

As we know it from everywhere

Local Guide
December 23, 2023

They never!!!! get your order right. They put half a slice of cheese on your hamburger, hang the cheese out of bun to make it look like a full slice. Employees are not trained and always get your order wrong. Employees do not know howtoscan a coupon. Food

★★
Local Guide
December 23, 2023

Never have exactly what I want to eat. Something is always missing

★★★★★
Local Guide
December 23, 2023

Great staff! Busy, but it s in a Walmart, what did you expect.

★★
Local Guide
December 23, 2023

They constantly make mistakes with orders, they are not attentive

★★★★
Local Guide
December 23, 2023

Need cleaner washrooms

★★★★★
December 23, 2023

The restaurant was very clean and crew members were very friendly and helpful

★★★★
Local Guide
December 23, 2023

Best coffee ever. Wonderful muffins. Better than you know who. Also love the Earl Grey tea and snack wrap. Food : 4/5

★★★★
Local Guide
December 23, 2023

Average Big M store with nice people serving the food.

★★★★
Local Guide
December 23, 2023

Clean here nice staff

★★★
December 23, 2023

Fries

★★★★★
Local Guide
December 23, 2023

Alot of the staff are great. Just a few that have quite an attitude.. other then that great place and food. Fries are always fresh and not gross and wobbly.

★★★★★
Local Guide
December 23, 2023

Love It

★★★
Local Guide
December 23, 2023

Its nothing too special, its slightly above average food in my opinion hence 3 stars. And the customer service was average and atmosphere was average. Nothing too special but not bad. Solider 5.5/10

★★★★★
Local Guide
December 23, 2023

Nice

Local Guide
December 23, 2023

Fix your microphones.

★★★★★
December 23, 2023

Very friendly staff

★★★★
Local Guide
December 23, 2023

Friendly and clean

★★★★
Local Guide
December 23, 2023

It was nice food. Even though inflation is here, we all need a treat. Kind staff.

★★★★
Local Guide
December 23, 2023

Drive through staff was very good

Local Guide
December 23, 2023

Gave my order to wrong car, 2nd attempt missed half my order.. 3rd attempt was finally correct.

★★★★★
Local Guide
December 23, 2023

Best one in welland...

★★★★
Local Guide
December 23, 2023

Kid-friendliness: cheesbergur Food

★★★★★
December 23, 2023

Better than some of the McDonalds Ive been in.

★★★★★
Local Guide
December 23, 2023

When all else fails. McDonalds to rescue. Sometimes, I just need an Egg McGriddle, or a fish fillet. I really love the McGriddle and wish they had them all day not just breakfast.

★★★★★
Local Guide
December 23, 2023

Always go

★★★★★
Local Guide
December 23, 2023

It was a pretty good Mcxperience.

★★★★★
December 23, 2023

Only mcdonalds that gets orders right. Convenient that its in Walmart

★★★★★
Local Guide
December 23, 2023

The staff was fast and friendly

★★★
Local Guide
December 23, 2022

Good up until my stomach was in knots

★★
Local Guide
December 23, 2022

Rude staff

★★★★★
Local Guide
December 23, 2022

This Walmart McDonalds has the greatest ladys and make the best coffees!!! I love drive thrus cause Im lazy. But the coffee is just to good and perfect every time. Chocolate lady!!!!

★★★★
December 23, 2022

Didnt get my favourite happy meal toy :(

★★★★★
Local Guide
December 23, 2022

Great customer service wonderful employees Name Tari

★★
Local Guide
December 23, 2022

Very slow service this evening and Kids meal fries were cool

December 23, 2022

Its fast food

December 23, 2022

I tried not to support McDonald since they kicked out kids with cancer and lukimia for not being vaccinated only went for coffee

★★★★
Local Guide
December 23, 2022

As usual...good

★★
Local Guide
December 23, 2022

Usually ok, but Im writing this review while having a lactose attack from a creamy coffee with substitute milk. At least I just have an intolerance and not an allergy i guess

Local Guide
December 23, 2022

Bad service .

Local Guide
December 23, 2022

No one knows what they are doing, everything is unorganized and people playing eith their hair, rubbing their face then touching food

★★★★★
Local Guide
December 23, 2022

Great taste.

★★★★★
Local Guide
December 23, 2022

Good

★★★
Local Guide
December 23, 2022

If u get orange juice it is never cold. Service is not bad could improve serve times

★★★★★
Local Guide
December 23, 2022

Just stopped in for a drink but the place was clean and the staff were very polite.

December 23, 2022

So slow. Had to wait a half hour to get our order.

★★★★
Local Guide
December 23, 2022

Good service

December 23, 2022

I ordered no cheese they put cheese on the burger I said coke I got root beer was not happy

★★★★★
Local Guide
December 23, 2022

Wheelchair accessibility: The patio is hard to get too and only one handicap table

★★★★★
Local Guide
December 23, 2022

Always great jr chickens and the lady who always takes my order is super nice !

★★★★
Local Guide
December 23, 2022

Love their sausage& egg muffin!!

★★★★
December 23, 2022

Good

★★★★★
December 23, 2022

Good and fast service

★★★★★
December 23, 2022

Vegetarian options: Nice to have different choices, everyone likes different things.

★★★
Local Guide
December 23, 2022

Very slow fries too salty

★★★★★
Local Guide
December 23, 2022

Always a good time at Mickey Ds

★★★★★
Local Guide
December 23, 2022

Amazing place to sit and have a sundae or smoothie with my son thanks macdonalds your awesome!!!

Local Guide
December 23, 2022

Was not impressed the never have my try frappe available and men are they not rocket scientists but doesnt take a genius to put the Tomato on the meat then they let us who wants to eat soggy bread not me and where the gloves for Gods sakes where your gloves thank you Parking: Surprise surprise parking lot was pretty empty

★★★★★
Local Guide
December 23, 2022

I got a coffee and muffin after shopping. The store at Walmart was very clean and waitress was and always very friendly

★★★★★
Local Guide
December 23, 2022

Great service food was great Parking: It was inside walmart Food : 5/5 |

Local Guide
December 23, 2022

Manager rejected my survey coupon. He said you need to print the coupon but nowhere on coupon it said that you need to print it out.

★★★
December 23, 2022

Packed in there very loud and service was very slow

★★★
December 23, 2022

Fries taste different did they change the oil? Dont like them

December 23, 2022

40 cents for a mayo

★★★★
December 23, 2022

Not bad at all.

★★★★★
December 23, 2022

Good Parking: Ok Kid-friendliness: Good Wheelchair accessibility: Good

★★★★
December 23, 2022

Quick amd yummy like always

★★★★
Local Guide
December 23, 2022

Busy vibe you know what your getting

★★★
December 23, 2022

My order was wrong and food was warm at best. Usually better than today. Also too much salt on the fries which were also warm.

★★
December 23, 2022

Service was terrible....waited so long, people unenthusiastic

★★★
Local Guide
December 23, 2022

Same old

★★★★★
December 23, 2022

The fries are always nice and hot and crispy love it

★★★★★
Local Guide
December 23, 2022

This location is pretty close to my place. Its always packed up but the wait time is not that much. Drive thru moves pretty fast and food is always warm and freshly prepared.

★★★★★
Local Guide
December 23, 2022

Amazing Wheelchair accessibility: The space is wide open Food : 5/5 |

★★★★★
Local Guide
December 23, 2022

Im lovin it

★★★
Local Guide
December 23, 2022

Its McDonalds, they get the order always wrong or somethings missing from the order. Theist time I ordered my big Mac was tasteless and dry

★★★
December 23, 2022

Always forgets something from our order

★★★★
December 23, 2022

They are hit-and-miss depending on what time and what day you go but the staff are friendly

★★★★
Local Guide
December 23, 2022

Good food clean place

★★★★
December 23, 2022

Fast food at a decent price, some are good some are great. some have rude employees, some dont, what do you expect with a franchise...

December 23, 2021

Slowest McDonalds I ve ever been too. They put so much butter on my breakfast sandwich that the bottom of it was soggy and practically dripping

Local Guide
December 23, 2021

Ordered mini donuts, got home and they re not edible, hard as a rock. I could literally break a window with these donuts.

★★★★★
Local Guide
December 23, 2021

I had trouble on screen only had cash someone helped Ty...big Mac meal hot fresh delicious.... Cashier at 100 pm she asked if I wanted ketchup..great job fast professional polite good food... 5 out of 5 fast service as well. Ty great staff clean place

★★★★★
December 23, 2020

Fast and nice service

★★★★★
Local Guide
December 23, 2020

Its McDonalds. You either like or not.

★★★★★
Local Guide
December 23, 2020

Best one around

★★★★★
Local Guide
December 23, 2020

Great customer service.

★★★★
Local Guide
December 23, 2020

Drove thru for a McDouble, line up was pretty quick!

★★
December 23, 2020

Ok so this is a kinda bad review So me and my friend went to McDonalds We only ordered two happy meals and so we ordered and then waited for our food And we waited there for over 20 mins and ppl that came here after us got there food first me and my friend should of got our food firast and no im not being a karen but that was kinda ridiculous

Local Guide
December 23, 2020

Lately my egg mcmuffin comes out with a burnt English muffin. Very distasteful first thing in the morning. Very disappointing Welland and Fonthill always serves this that way as well.

Local Guide
December 23, 2020

When your order a quarter ponder with no ketchup and get nothing on it lol and our big mac had half a patty on one of them and all tasted like they were sitting for 10hrs... The 1 star is cause you cant give minus stars.

Local Guide
December 23, 2020

Worst McDonalds I have ever been in my life. The middle aged guy here asked $0.40 per sachet of Mayonnaise when I asked to add few along with my big order. Thats a first for me from McDonalds. I dont know if this is normal around here in Welland. The timing to prepare the order was too much as well. The guy who was cleaning the place went in to prepare the order straight with a broom. And finally when I opened the order I received it was the worst with half the things not there. Such a worst experience from McDonalds Canada. They should really send someone here inorder to stop these guys from ruining their reputation.

★★★★
Local Guide
December 23, 2020

Quick service