Wendy's in Welland

Amazing place

Clean ,can eat in peace dining . Neat . Food was well prepared . awesome asiago chicken sandwich Much love

Nice staff and food was good!

Speedy service, kids meals have great toy option

Love how clean the washrooms are !!!! Speaks to the kitchen

18$ for a burger and two fries and not even cooked. it isnt typically pink like this right?

Chili was only warm, not hot. It was also watered down. Restaurant could use an update.

Young lady who served me was so friendly and helpful, thank you

the manger here is quite rude. service is horrible and it s pretty sad that you re picking and choosing customers to be nice to then giving others dirty looks and very bad service ! if you re gonna work in a restaurant all customers should be treated the same especially when we are buying something too!!

DO NOT go there for breakfast. They DO NOT serve breakfast until 11am. They serve whatever breakfast they premade for the morning. Which means it SITS under the heat lamp until served.

Its ok they are pretty fast service

Food

wendys failed big time with the spongebob krabby patty. My kids are into spongebob, and i(like an idiot) hyped them up for the spongebob wendys experience they were supposed to have.... Its just a daves single with a dab of sauce on it. Nothing to do with spongebob. No toy, we didnt get stickers, nothing. $25. The service and food was fine, but Wendys as a company really screwed up with this one. Im sure all the franchises are hearing backlash on how bad the spongebob promotion is

Too expensive

They have a grill chicken wrap. Used to be the full wrap they filled. Now less than half the ingredients with very little chicken at all and same price. DONT BUY IT ANYMORE.. NOT WORTH THE MONEY!

Its Wendys what can I say. They never disappoint. Food is better then mc ds thats forsure.

2 for $4 breakfast.

My favourite fast food place, great food choices. Wish they would get new chairs, always feel like they are falling apart.

Finally getting the orders correct please keep it up

Great staff food is always good never a complaint here will definitely return for more good food and service and the staff will go above and beyond to help out

Wendys! Gosh..................Honey I shrunk the portions! Its called the Baconator for a reason. Where is the bacon? Eat at home people. The portions just arent worth. People are starting to wake up! Soon the fast food industry will just be a memory!

Twice now I go to the Niagara Street store at around 5:30 pm and they have no baked potatoes available

Fast service

Never ever ever recommend ordering from this Wendys used to be a regular on this specific Wendys I would go in order either one or two single baconators on a daily basis with my boyfriend got told today that they dont do single baconators they only do double baconators because the staff was untrained there i got frustrated asked for the manager to report it to the manager and the manager looked at me and said he didnt know so I decided that I didnt need to order from a company that doesnt have respect or proper training to serve their customers will never be returning to this Wendys again I hope anyone else sees this before they order any baconators really unfortunate because I used to like coming to this Wendys not anymore not impressed with the service at ALL.

Meh. It was okay

We love Wendys

But you always forget forks and condiments even when asked twice. Which means you fail at the basics. Edit* 2 weeks later.... They still forget everything... Never get it right... Disappointing Edit 2 more weeks later... They still forget every thing... They need a management overhaul... Clearly no one is watching or fixing this issue. Came back in 2024... got food poisoning.. lol why did I even risk it with this location

Tried the baconater, whatever it is called. Very disappointing.

First order never arrived. Second order instead of chocolate frosty, they gave me coffee. Uber is not refunding because the order doesn t qualify for refund and store is not responding to complaint.

Usually have issues with timing and getting some orders incorrect: corrections always get made however. Inside is usually ok to sit in!

Ordered 2 combos through Skip. We received 1.75 of the order, missing chicken strips, main part of combo. Contacted them pronto only to be told wed get a Skip credit which is not useful at the moment. Cheesed off!!

Workers at this location are 100% brain dead idiots. Can never send utensils or napkins with take out orders and usually always messes up the food

Daves single with cheese was great! Thank you! Edit 20230721: Regrettably, the two (2) JBC with no tomato fell short of expectations... notice the tomato... what if someone was allergic? My wife could not enjoy her lunch today! Edit 20240619: Since the last review, the food has been quite acceptable. Regrettably, today, the restaurant was out of Chocolate Frosty, so Vanilla was ordered, though it was anything but frosty. Simply tell customers the machine is over worked and is not ready. I was only able to stomach about half the white slop that was served. I usually do not voice my opinion so negatively, if not for the simple fact that my wife would not even try it.

Listen, Im trying to go to Harveys. I type Harveys into the search and tapped the closest one to me. I get to your store where I realize Im nor at Harveys. Your stupid add took the first spot in my search for Harveys and Im pissed about it. Why are you advertising over searches for other places what a huge waste of time. Im deleting the wendys app now because of it. Yes Im a whiney baby and i tapped the first search result without looking closely but come on. I dont have an unlimited lunch break, and I didnt search for your restaurant.

Very friendly staff. Good food, quick service and clean restaurant if you like to dine in. Food

The food was properly cooked and prepared but it was all business and rushed though there was no line up

Good quality food and fast service!

no problems

Surge pricing at busy times no thanks! boycott

Had the ice cream and it was great

Excellent service and food

Everytime I go and ask for a baked potato they never have it in stock, its literally all I want!

Title: Review: Wendy s Delivery Service via Uber I regret to convey my disappointment with Wendy s delivery service via Uber, as my recent orders have consistently arrived with missing items despite clear instructions and confirmation. This recurring issue reflects a concerning negligence in packing orders for delivery, compromising the dining experience and raising questions about Wendy s commitment to customer satisfaction. Urgent attention is needed to address this issue, ensuring that orders prepared for delivery are complete and accurate. As a loyal customer, I implore Wendy s management to prioritize quality control and accountability throughout the delivery process to maintain trust and satisfaction among patrons.

Very friendly service for us here at the wendys today

Came to pick up delivery. Rarely eat here unless I need a Baconater.

You guys up the price of all the burgers by a bunch and now gonna up the price depending on the hour ? Thats absolutely insane wnedys makes billions you guys make me sick went from loving this place to not going anymore.. guess Ill use up my points and go somewhere else

Sat in drive-through for 10 to 15 min after we ordered and hamburger buns felt wet

The young ladies on night staff here are SO LOVELY and always so accommodating and fast!

I went through the drive thru a few days ago. I ordered a Spicy Chicken Sandwich, a Large Chili and Ice water. I get this same order usually once per week at this same location. When I ordered the person on the intercom said it would be cheaper if I went with a Combo. I said if that was the case then sure, why not? The screen showed $12 and change. While it didnt seem like it was really any cheaper it did seem close to the same price that I usually pay, which was fine with me. When I got to the window I was then told $14.51 which seemed high. I expressed my concern to the worker and she said oh well I thought it would be cheaper as a combo. Despite me expressing concern she made no offer or attempt to rectify the issue and after a long day at work I was not in the mood for a debate and just paid it. I got my food and went on my way, but Im not at all happy with this experience. This worker should have been far more diligent to insure she was providing correct information and giving the customer the best value possible. Furthermore, when a customer has a valid concern it should be handled with empathy and a potential solution when and where possible. After going to your website I verified that the order should have been $12.18 after tax. Thankfully the food was good, but unfortunately the overall experience is overshadowed by my poor customer service experience. Im not very happy and am unsure if Ill be back after this.

Great experience

Shrinkage made their chicken strips so small theyre just breading, no chicken. Im trying to go vegetarian so on the bright side I wont feel guilty eating them.

Wheelchair accessibility: For my adult son. Wendys offer great parking and accessibility to meet his needs as well as the caregiver. Food

Epic

Wendys is yummy. Chocolate frosty is the best.

Recently had dinner with my family at Wendys. The beef burgers were exceptionally juicy and delicious. The spacious layout and kid-friendly atmosphere made it an enjoyable experience. Definitely planning to visit again.

I like backed potatos with cheese bacon

I love Wendys, but I just ordered from there literally this evening. I ordered a taco salad, and was missing the sour cream and salsa. Not worth calling back for. But I dont know how that could be missed.

Order was made fresh and the fries were super hot! Friendly service tops off a wonderful experience.

Had the $5.00 breakfast special which consisted of a sausage, egg and cheese croissant along with seasoned home fries. It was decent and definitely worth the money.

Great Wendy s

1st time trying Wendys breakfast and we were pleasantly surprised better that McDonalds or Tims, less expensive too,,, the restaurant is nice and clean and people are attentive

Always friendly and food fresh and hot.

CHILLI pot is very good

Slowest Wendys I have seen

( Homer Simpsons Drooling Voice ) Mmmmm... Baconaaaterrrr... Recommended dishes

This place has taken 30 minutes to make my food the past 10 times i ve come and there s been no one in the restaurant

super slow. waited 30 mins for nuggets and fries. been this slow for the past few times i ve been here. its supposed to be fast food.

I was waiting for a cheeseburger and nuggets for 30 minutes and some weird guy was staring at me I felt harassed

Wendys. Always good.

Honestly Ive never seen food made with such lack of caring. My burger looked like it was smashed with a mallet well being wrapped up. I could only imagine how this would affect other areas of the restaurant like cleanliness, organization, cross contamination. Do not eat here. This is just disgusting and wrong. The manager and managing staff should be fired.

Messed up an uber eats order by turning an order for a plain baked potato, sode Ceasars salad and frosty, to 2 baconator baked potatoes with a salad. Uber eats wont do anything because of their horrible support system and Wendys doesnt answer their phone. Wendys, lets see some focus from your staff. This is ridiculous. Wasting your customers money as well as the stores. You made 2 potatoes rather than 1 and completely turned them into unedibke garbage by smothering them with liquid cheese, a large amount of fatty bacon and very watery chili. So disgusting.

Havent had a bad experience going in or drive through

They were busy... food was fresh. Except for a bit of a delay... all good Food

Great food and staff, orders are almost never wrong or missing items.

did not offer a substitute for item not available because of timing of order. bun was blaw.

Can only give it a 3 star. Nice, hardworking people but 10 minutes in line to order then 10 to 15 minutes wait. Dont go at dinner time if you are hungry. Food

I just ordered thee most complicated order (mods to every meal) and they got everything right and it was ready super fast, no waiting! I love this Wendy s. Everyone is always super friendly.

Has to be the worst location, employees dont care about service. Waited at the register for someone to take my order and they didnt seem to care. Ended up ordering on the mobile app as it was quicker. The kitchen was littered with fries and veggies on the floor. Once I got the food the fries tasted like the outside was cooked and the inside was still raw. Better to drive to another location because the employees here could really care less about how the service and food is.

Only for the sole purpose for Kiana. She gave us the the greatest experience for being 12:20 in the morning on March 18th. She was amazing with us. There delivery truck came so was blocking the drive threw an the doors were looked so had to order by the window. She was beyond kind an listed the menu off to as the stuff we wanted they didnt have. She definitely needs a raise and become management. 5 stars to her

Came here at 10:30pm on Thursday march 30th 2023. Girl by the name of Leona has a very nasty attitude. Poor customer service. If we are spending our money at any establishment we expect to be treated nice and with the same respect we give.

Love their Poutine

First time having breakfast at Wendys, and I have to say the breakfast sandwiches were pretty good.

Very, very busy. Clean facility. Order accurate & quality good

Very upset I usually really like there food not this time my first spicy chicken wrap was disgusting it was messy and then I got to my second wrap and there was big disgusting massive black hair in my wrap just repulsive

Diet coke had ice, rest of the meal went down from there. $25 For 2 single meals, a Wendys #1. Went to the drive thru picked up and drove 800 meters to my home. My wife and I get the food inside our home a attack the food. The only good thing was the coke was still cold! The bugers were jus as cold and must have been sitting around for the party people leaving the bars. Fries as well cold and stale. Yes whiner you mays say but if youre going to offer food 24 hours a day it should be the same quality at 12 noon or 12 midnight.

The new French toast is sooooo addictive!!!! Delish

Just the drive through but their 2 for one coupons are a life saver in a pinch

the lady at window at night is very rude. i was at drive thru for pick up order for door-dash. for the first time she talk with very rude way. me and my husband was very polite to say her then we went again for pickup and same thing happened. she is very rude. this is not good think. it s very disappointed.

Everyone is so nice

The Best!

The food is good but the Fries was really good . Staff are nice and friendly

They had wraps that were tiny for 11$ I couldve got 6x more at McDonalds Fries gooder tho so 2 star

CHILLI Dietary restrictions: Pffffftttttt you know Parking: Park it Kid-friendliness: Sit in your seat eh Wheelchair accessibility: Heyyyyy

Burger is very small

Very satisfied Wheelchair accessibility: This is a wheelchair accessible place Food : 5/5 |

Nice and clean and tidy, friendly staff and fresh food, love it!

The order taker was rude, I asked for a burger with no bun and she made a big deal of it. They didnt even wrap it in lettuce like they usually do. That store should talk to the employee about customer service. Will not be going back for a while. Dietary restrictions: Im on keto I dont eat bread. I also had a Ceasar salad. But its done with mixed greens not romaine.

Pretty fast drive thru. Good food.

Great fresh fast food. Drink machine with many many choices is nice. Coupons always a good value when available.

Best Wendys I have been to in Ontario! Food is always hot and fresh!

Its a typical Wendys. Service is good. Food tastes fresher then some other fast food places. Food

I ve been here several times and they really need to stop being stingy with bacon. Anytime I buy something with bacon, they either don t include any or just throw 1 or 2 tiny pieces in. You can barely taste the bacon because it s so scarce. Stop being stingy!

They do the job right from my times ordering by drive through

The best Wendy s in Canada. Lovely staff, food, service, no nonsense.

Delicious

After waiting almost 20 minutes, had to ask for a refund because no one made our order. Skip the dishes were served one after the other quickly. Totally disgusted

Probably the best Wendys on Earth.

Great burgers

This store really needs to get there stuff together!!! The food is always dry taste old or soggy!!!!!

Many times, when ordering out the food comes not quite what you ordered. Other than that food is really good. Servers have always been kind.

Burgers with bacon are the best. Their fries are meh.

It was great. Kid-friendliness: Kids love to eat there. Food : 4/5 |

I ate here they handed me a cup with a slit in it when I put in my cup holder on the way home it flooded my car with lemonade I was like screw it I ll break my losses when I go upstairs to eat they forgot my fries that I paid 5 or 6 dollars extra for this stupid combo and didn t even end up getting due to their incompetence. Would not recommend, drive to St. Catharines location for better service + better food. This place definitely needs new management.

They are one of the best restaurants in this street. People always order from them. The workers are nice

Just stopped in for a quick bite Service was friendly and quick Food

I had a great experience at this Wendys location. The service was friendly and prompt, making my visit enjoyable. The food was delicious and met my expectations of the Wendys standard. Overall, I had a positive experience and would consider returning for another meal.

Disgusting. Today, (Date of review), was my first time eating from this location. I ordered a large fry, crispy chicken sandwich, and a JBC. The meal was fine until I got to the chicken. It was by far the worst chicken I have ever eaten in my life. It was like biting into rubber, and I spat it out as it was inedible and gross. As this is my first time eating here, I will be choosing other locations going forward. Overall, I would not recommend this location.

Clean, quick and a friendly staff Parking: Lots of parking available Kid-friendliness: Kid friendly Wheelchair accessibility: Wheelchair accessible

Friendly staff, clean dining area and quick service

Spoke with this location on phone, female answered around 12:40am, was only asking about SkipTheDishes confirmation, she was extremely rude and snapped at me telling me her shift ended in 90 minutes - Do I care? Can I please have my order? lol

Needs a cleanup.

Ordered some chicken fingers for take out and they tasted good. Same as always.

I try to be a supporter of Wendys but theyre making it hard to do lately. First of all, they seem to run out of vegetables every week. Not sure how that happens. Either someone is stealing veggies in the back or they have horrible logistics. I ordered a bacon deluxe burger on 2 occasions in the past month and both times it came with 2 beef patties, bacon, and cheese. No tomato, lettuce or onions. Also ordered a spicy chicken burger one time and was told they were out of lettuce. Also, not sure if they all get high in the back room together but they seem like they are all stoners who work there, which wouldnt be a problem to me except I was given incorrect change after I gave a $50 bill. Unfortunately I didnt notice until I drove away and I was ripped off $3 for a $14 combo.

I ordered a single cheese combo and advised order taker that I had a coupon. I also ordered a bacon and cheese potato, which I thought would be another item. For home to eat and I had a cheeseburger and a baked potato with not much cheese and one strip o cut up bacon, if that!! Girl who took order said she was so tired because she was there until 4:00 a m. Was not very pleasant and messed up my order without clarifying. Did not give me the total either. Not the first time aWebdts had screwed up my order!! Manager just said she was sorry about that!! Wendys has lost my business

Always get cold fries which i wouldnt mind too much if they actually remembered to give me the gravy i paid for lol

My favorite Wendys location. My favorite salad is always prepared differently, but only here its always amazingly delicious

Pop machine was broken. Tables were dirty. Bought chili. The bowl was 60% full.

Great food. Good price. Nice clean surrounding

A lot better then BK, got what I ordered and no hospitality tax. Ripped seats in dinning room. Staff eating patatoes while working at the same time. Seems overstuffed. Just take break !

I dont recommend ordering chicken late at night...last night at around 12:30am I got two asiago chicken burgers and they were absolutely disgusting. Like dehydrated car tires...I absolutely could have waited for fresh ones but they chose to serve something I had to spit out. Went to bed hungry...

Why in the world, do I have to put my own mustard on my burger??

Great service!