Pizza Pizza in Welland

A old man on the front cash so rude with me when I giving order to him for one slice of pizza.

Its a paneer pizza.really amazing

All the quality you would expect from a street vender in Kanpur. The washrooms were revolting and the eating area was dirty.

Very Excellent service staff is very good very good experience ,wanna go again and again

Always goo and fresh!

Great service Vegetarian options: It was great. Food : 5/5 |

Wanna Bad service ! Come here come on I ordered the pizza so many times from here every time I ordered they never provide the napkins. Then, i ordered the pizza and especially called them immediately to add the napkins. But at the dilivery time driver didn t provide the napkins. And yesterday again. He forgot the my dip and the overall bill was 18.96 but charged 21.76. Then i called the headquarters of pizza pizza they said you are right these things happened. But they said sorry I can t do anything. I was their regular customer.

Great service, loved the atmosphere, the food was my issue! I asked how much 2 regular slices would cost and he replied 10$ I then was stunned by the price I was told, the pizza I had there was no where near pizza of that price! It tasted like school pizza which is 1-2$ per slice, very disappointing to have the experience I did!

Great taste, clean and friendly service.

Never got my order ready. I do DoorDash delivery. They never prepare the order until you go in the store and tell them. Even if you got the order when you re 10km away from the store. You have to go in the store and tell them to start making the order and they will tell you to wait for 20~30min. So your time is wasted.

Ordered a pizza at 216am got a confirmation email that my order was going to be arriving at 315am. If it was longer than an hour the pizza was free. Pizza never shows up. Called the next day and they told me the closed early and it was my fault I didn t check store hours. Why would I check store hours when I got a confirmation email? Why didn t I get an email saying that my order wasn t confirmed?? Terrible customer service

Terrible customer service. Called me an idiot when I called about a mess up with my order. Do not order from here

Vegetarian options: Very good Food

Vegetarian options: Appreciate it Food

Awesome food and friendly staff. Will surely visit again. Food

One employee was very rude! And was mumbling underneath her breath!

Deal Very polite

Worst experience ever, the girl at the front today was very rude and had unprofessional behaviour towards the customers, which is completely unacceptable. They should hire someone polite and respectful. Never coming back to this place.

Awesome place really enjoyed the food and the ambience. The staff was really polite and the service was really quick.

Food was really good and service was fast. Vegetarian options: They have large amount of options for vegetarian items Food : 5/5 |

One of the best in a town

Excellent staff very helpful and understanding specially Ayush. Pizza was soo good.

The pizza was absolutely great. It was spicy, just the way I like it. The flavors blendid in my mouth perfectly. Moreover, the service by Ayush and Arshpreet was really good. I had a lovely evening there.

Pizza is great by ayush , service was great

A young india gir is very rude with customers and woth couriers. Im not going there anymore

Fantastic food, we have a couple of lactose intolerant kids and the non-dairy pizzas they have are the only ones weve had that taste really good. Also, a great surprise was the chicken, I didnt think a pizza place would have better chicken dishes than most of the chicken places here Dietary restrictions: Their vegan options taste really good

Good service pizza good smell mmmmmmm pizza

Amazing Service!

Amazing pizza perfectly cooked, and toppings evenly spreaded

My order was wrong, too late once I have got home to get it corrected

Pizza pizza is just a basic pizza.

Zero customer service. The girl at the front today was terribly rude, talking other language in front of the customer, didn t even give any value to the person in front of them. This is how you serve your customer???? She was very unprofessional. Kindly teach some basic customer service manners to your staff. Terrible experience. Never gonna visit this place again. Unfortunately google doesn t have zero rating Remember a happy customer is what keeps the business going.

Vegetarian options: Awweeeesomeeeeeee

excellent

really nice Piza welldone by Arshdeep excellent

The food is on point and the staff is also very good.

Vegetarian options: I love their pizza and wings both. I highly recommend to all try their pizza and wings. Amazing.

Vegetarian options: Great experience

Very hygienic and delicious pizza

It was delicious!!!!

pizza was amazing and staff was very friendly.

Pizza was delicious. I suggest everyone to visit pizza pizza at seaway mall!

Great pizza and friendly staff at the Welland location. Always good amount of toppings and cooked to perfection. Vegetarian options: I like the vegan options! I really like the new plant-based pepperoni but please bring back the plant-based chorizo crumble!

I love pizza pizza and this location was no different. Anna was great. Superb customer service and good food as always. Definitely recommend.

Tasted how it looks.

Used to be really good prices and really good pizza. Now its really expensive and the quality of the food has dropped drastically. 19.99 for a small pizza, 4.25 for delivery (none of which goes to the driver), plus HST, plus fee for card. You would think thats a lot of toppings right? Nope. Two toppings only. Also, coupons dont work unless you spend a minimum of 25 dollars BEFORE extra charges. Order placed, only a small pizza, minimum of 30 dollars before tip.

The pizza and half moon were so delicious

Great food excellent service

Tasting realy bad...dirty tables...bad service from the owner..... bad poutine ..fries swim in the gravy..

Call centre makes it impossible for placing an order. In store staff are really ignorant. There s no management.

nice ambience and delicious pizza

Great food. Always hot and fresh. The calzones is our top pick but the pizza is also very delicious. Best for late night cravings!

Nothing against the store but tried to place an online order so I can apply a promo for free delivery and the online experience was horrible. I could not place the order, the loader on the button kept spinning and I tried it many times until I decided to call customer service after wasting more time, the customer service rep couldnt apply the promo code for a phone order and wouldn t even discount me for the delivery to make up for the promo. After wasting about 45 mins, I decided to not purchase anything with pizza pizza. Bad online experience and bad customer service. No thanks!

Amazing service i m getting every visit from last three years .Excellent Customer service this location has it .Thank you Vegetarian options: Pizza ,patato veggies

Waited over an hour for food when they said it would only be 20-25 minute. People who ordered after us got their food ahead of us. Just very unsatisfied. It s understandable when it s a huge order however we were the only ones in the store at the time of our order, and got one pizza and wings.

Awesome service having lunch here today. While enjoying our food , our server noticed I had left my phone on the counter while we ate. I could have lost this new phone so easy. Thanks so much for your attentiveness Vegetarian options: So Awesome to have veggie friendly food fast fresh & hot

Amazing pizza made by shiv.

Delicious pizza

After a long time, i had the best pizza. The lady was super nice and friendly. And the pizza was delicious. I recommend this place as a great pizza hub.

This place is awesome, I went their with my friends enjoyed every single slice in a very cheerful environment. Must recommend everyone to try.

Anna is such a great worker! She is very kind and great at her job! She made sure we had everything we needed and was very polite. Keep doing what your doing Anna!

Delicious pizza.. staff is very friendly and their behaviour is too good i was so impressed when i eat pizza.. amazing

Good costumer service.

The pizza was very cold and the crust tasted like I was biting into cardboard. The sauce had no flavour and the creamy garlic was leaking. Unacceptable pizza and we weren t even given a receipt. Should stay away and go to dominos instead.

Best pizza

Good and friendly environment Food also delicious Food : 5/5 |

Great customer service. Didn t judge me for buying a ton of garlic dipping sauces :P (Pizza Pizza has the best dipping sauces ever)

I had a great experience there. A guy named Shiv took my order. He was very nice, with a great smile on his face. Will definitely come back again!!

The one kid is a very good employee.

It s a quiet pizza shop in the seaway mall. The owner (Anna) is very friendly and a pleasure to talk to.

Friendly workers

5 star

Vegetarian options: Its good Food

Took my kids to try the stuffed crust pizza! We had a pepperoni stuffed crust pizza and it was delicious everyone ate their crust which is normally left for me lol will definitely be ordering that again!

Kid-friendliness: Super friendly staff Food

Anna is amazing, give her a raise!!

I have walked in today to order a slice for my husband and I. Very friendly lady at the counter told me they are new owners and it shows pizza is wonderful fresh and tasty. Will start ordering from here again.

The new owners are amazing they have a wonderful clean eating area,and the pizza was awesome. The service was great, kind and friendly.

Iv never liked this place. For years iv avoided it because it was always rushed and no good. One tine our pizza was late and it was like pulling teeth to get the free pizza. But having went back the last year or so its been alot different food is much better and i enjoy it. I dont use them as my last choice anymore theyve definitely stepped up.Well done pizza pizza keep up the great work

Excellent customer and staff!!!

I got my daughter a non dairy small pizza and the pizza was extremely doughy. The pizza was also not even warm, it was cold. I order another item and instead of leaving a voice mail about them not having the product they just left music playing. When trying to call them about the missing item upon delivery it took them forever to pick up the phone. They denied taking the full amount off the credit card when in fact they did. NEVER GRTTING PIZZA FROM HERE AGAIN

Best pizza pizza store in the Niagara region, hands down.

Pizza is very delicious highly recommended!

Amazing

It is a good pizza

this niagara street location is built different the stuffed crust was great and the delivery driver was a nice guy and no complaints here. this might even be better than lucis I dont care how bad they were, they are good now. lets just hope its consistent

i ll rate this pizza place on top of my list taste wise they are best service wise they are best nice staff so i ll recommend this place to everyone

Disgusting location. Twice now I ve ordered big and I ve waited downstairs to find out the driver apparently shows up and if you don t answer your phone he won t come to your door and will leave. Based on pizza pizza ordering gives the closest location to you the order I will be ordering Pizza Hut and any other pizza but pizza pizza moving forward. Lazy scammers and liars. Every time I ve ordered it s been garbage quality anyways I just do it for the kids.

My favorite place to visit everytime. The owner and staff is very polite and friendly. Quick and impressive food service with good quality food.

Spend 77 dollars for pizza for them to send a elderly gentlemen who asked for more tip as well pizza was wrong and cold to boot called to let them know fries pizza and bread cold told me my supervisor said we can t compensate you what seriously after 70 dollars plus tax plus 20 dollar tip after asking for more cha this is ridiculous

I order 2 large pizzas. They have not cook properly. They r bringing pizza pizza name to ground. I do not like to give even 1 star but zero. I asking people to check their pizza shop. If not busy they must be turn oven off. To save money. Gas and electricity. Why bother open a shop if cannot run properly. Do not order from them. This can make people sick in this covid time. If people depend on fast food its not cool. Raw dough in all the pizza.

Worst experience ever ordered pizza this night and i asked the girl at front to toss the sauce on top of wings it wasnt there and the whole pizza wasnt properly cooked . Worst customer service. I usually go to the niagara falls pizza pizza but tonight i was working in welland and when you get service like this its dissatisfying.

Worst customer service . The girl who was on front was so rude. Has no manners to greet. I will never like to go this place again but my bad this is closer to my house. So I have to go. But really the girl was not good. You should hire someone with manners and who know the way to talk and attend customers. She spoiled my all mood .

I went there asking about the walk in special that I usually get from the location on East Main. The girl there lied to me and said that the prices were changed a couple days ago in all the locations. Only to find out that the special was still at the East Main location. It would have been better if she had said they don t carry that deal at that location.

Ordered a large pepperoni pizza well done on Saturday night for me and a friend. We both got super sick the next day and when looking back at the time I called and the time the pizza showed up it was definitely not in the oven for long enough. Second day now and I cant stand up without being dizzy and an awful stomach ache. Raw dough can seriously hurt people. Not cool, never ordering from here again

For

They always have our pizza ready, on time and to perfection, just as my son loves it! Thanks folks for making our Friday nights memorable and delicious!

Ordered a vegetarian calzone when it arrived it contained meat. Called to explain the situation told a new one was being sent over, waited an hour and a half for it to arrive with no apology.

Came in for my lunch break today and the lady making my pizza was not wearing gloves, handling money and then continuing to touch my pizza with her bare hands. My boyfriend who came in with me is now sick and throwing up. I do not feel good either. I watched the lady put my pizza into the oven, take change from another customer and then adjust my pizza with her bare hands gross

Came in around 4:30pm July 4th to get a slice of pizza after work employee working was blatantly touching food with their bare hands without washing them or putting on gloves after handling money from the customer before me. There was also young children running around in the back of the kitchen that can t be right. Overall, one of the worst and most disgusting fast food experiences I ve ever had I will never return nor will I recommend it to anyone!

Excellent service

Amazing food

Good place

amazing food

Great food , excellent customer service and timely delivery.

They made amazing pizza and they have very nice employees and the lady employee at this store is just goddess in making delicious pizza

Great experience first time, visit here awesome service by Arshdeep Kaur

They were about to close when I visited with my granddaughter who only wanted one cheese slice. They made a cheese pizza just for her. Kid-friendliness: My granddaughter lives in Buffalo. A visit to pizza pizza is a must when she stays with me.

Vegetarian options: Plenty! Parking: Large parking, part of Seaway Mall

Food here is always great! Especially the chicken

Its okay Pizza

Very fast service and fair price.

Worst pizza ever it was so tasteless . Would never recommend this pizza pizza to anybody.

While at the mall yesterday I stopped in to pizza pizza. Bought one slice and 5 wings. $18.92..forgot my drink. Total bill over 20 bucks for one slice and 5 wings. Outrageous.

Normally I dont like pizza pizza. When living near hamilton we would never order pizza pizza but the one out here in niagara is different for some reason. It actually tastes like quality pizza. Pick up specials have great pricing too.

Sunday August 28, 2022 at 1:24:42 PM The lady who served me today did an excellent job. She treated me very professionally and she made my 2 large pizza in a way that exceeded my expectations. Very clean and presentable pizzas. So, customer service and Quality of work Keep up the good work and thank you. Wish I knew her name.

I ordered a slice of pizza, same as i have at pizza pizzas all over ontario but the woman working in the welland restaurant managed to burn it and when i mentioned it she averted her eyes and mumbled something. For one, you are the first person to ever burn a piece of pizza warming it up, NOBODY else has ever managed that, you are some kind of special, second, if you make a mistake, apologize and fix it, dont be as selfish and uncaring as you were because whatever you give out, WILL come back to you. I will not be spending my money here anymore.

Love this place.delicious pizza you must try this location.

UPDATE: Live in the area and have ordered from here on a couple of occasions. Pizza quality has gone down hill. Decided to give them another try last night Sept. 11, 2022 and that too was a mistake... I noticed the two slices for $6 poster outside and tried to order this in person before 8pm. I was informed that they were all out of pepperoni or just cheese slices to which the deal applies. Woman tells me that for an extra buck I can pick any two. When I was handed the debit machine it totalled over $9 so basically an extra buck per slice??? The pizza too was horrible and I was given one slice cut in two that was barely the size of 1 slice. Get your act together guys!

Superb taste and friendly nature

Great service and delicious pizza a lot better then past Thank you for improving

Like the place crew are very friendly Vegetarian options: More variety to choose Parking: Lots of parking space Wheelchair accessibility: Accessible for disable

Today, I tried pizza from pizzza pizza welland seaway mall . It was finger liking good. I recommend to everone to try their pizza. Keep it up .

Excellent pizza very well made always serving fresh and staff is very friendly always and always orders are served on time.

Got sick from here. Vomit. Health inspector called. Horrible for the community. Becareful everyone.

Always fresh, staff and service is exceptional. Would definitely recommend this location and would definitely come back.

Everything is amazing and well managed The pizza are delicious and baked well The staff is very good in dealing

This Pizza Pizza is a hidden gem in Welland. It is family operated and it shows in the truly delightful service one receives when visiting. It s like stopping by someone s home to collect a plate of food made just for you. Also, a little known secret about Pizza Pizza is their chicken side order menu. They have become my go-to place to order chicken wings. Classic wings tossed in mango inferno sauce is better than the pub, and it is consistent. My wife and daughter also love the chicken bites and the chicken sandwich (all made with whole chicken breast; no mechanically separated meat nonsense). I highly recommend giving them a try. Btw, if you prefer to use the app to order, that makes the experience even more convenient.

Pizza was so crunchy and delicious . My kid is so happy

Nice service

Very friendly staff, always good pizza from here

Delicious

Cant order anything online. What a joke

Pizza taste like cardboard

Brought us pizza and food late at night and I mean really late. And not only was it hot but fresh and made well. Exactly the craving we needed filled. Thanks !!!!

Nice pizza!!!!

Best pizza of the seaway mall

Poor customer service don t care about their customers they have been closed for the last three days for Oven conversions for delivery they don t know when they re going to reopen boycott this restaurant they need to be removed from the city it s a waste of time and space

Never a problem fast and curtious

Unfortunately they never leave the slices in long enough.... I didnt see a lot of procedures being followed, other than that it was ok,,

Very happy with the service

I am a regular customer (almost weekly) at this Pizza Pizza located in the Seaway Mall Welland. The taste and quality of the pizza at this location is the best and is always consistent of any Pizza Pizza location I have tried. The pizza is always made exactly as I order it. The owner and staff are always friendly and courteous and give EXCELLANT customer service! I will continue to always get my pizza here!! They make me feel like they value me as a customer and appreciate my business.