30 Rice Rd, Welland, ON L3C 2V4, Canada
Pizza was good, order was late going in though, so wasn't ready when I arrived, management apologized and provided dessert at no additional cost
I usually love coming here to get good pizza. However I had a terrible experience ordering delivery on the app. I had ordered and got my confirmation email and I thought everything was good. An hour goes by… I call the store and they tell me there is no such order for my address. Then puts me on hold FINDS my order on the app and tells me they could make it then and now. Tells me it would take another 45 minutes. At this point I’m pissed off, I don’t want to wait ANOTHER hour just for 1 pizza. Plus I would be paying the same price I would have only waiting for the time amount of time. SMH I don’t think I’ll be coming back.
They were cutting my order as I walked in so temperature was not a problem. This was also an indication that the online time was correct. The food and service were good. Very happy.
This pizza is not only beautiful it's delicious.
I ordered 2 reg crust extra LG, 1 cauliflower and 1 gf. The extra lgs looked ok and no complaints from those 2, no compliments either. The gluten free was hard as cardboard and just as dry....by far one of the worst gf crust I've ever had. For an added bonus the pizza was served ontop of the uline cardboard box moisture control pack (....uh yum?) And the dips are the size of cheap nuggie dips for .99$ each. Not impressed, will definitely choose anybody else next time even if it's pizza pizza
The food is alright, but their delivery time is always very long, especially since I am literally 3 minutes down the road. Although the food hasn't been cold, it's usually only warm, and the most recent delivery, on a Wednesday night, was lukewarm and likely Sat in the driver's car for at least half an hour before arrival. The 3-minute drive is not an exaggeration, and can take even less with no red lights. I understand delivering to farther addresses first, but they should have waited and cooked our food later since we are so close by, instead of having it sit so long in the driver's car. The texture was not fresh. Everyone knows what pizza is like when it sits for a while compared to just 10 minutes after it's cooked. I will likely order again as they are the only later night option, but more menu options and faster delivery would help. The garlic bread was alright, but for the extra charge for cheese, it would have been no e to have both sides covered. They were not. I've never had such a small amount on a garlic bread loaf, from any other place.
This is our go to quick take out pizza place. We live close by and always do pick up, never delivery. The pick up deals are really good. We sometimes get the XL pepperoni pick up special, that can't be beat. It's great if you want to pick up a quick lunch in the summer on the way to the park. But usually we get the Godzilla deal. Large pizzas, good toppings, made fast and a great deal. Their pizza is my favourite and I've tried a lot of places. :)
Pizza came an hour and a half after I ordered it cause the delivery guy decided to wait to deliver my order with someone else's making mine late. The toppings I asked for weren't what I got, garlic bread with cheese was pressed together so the cheese stuck to one side so was half garlic bread half garlic bread with cheese all in all was rather dissatisfied and then the drivers have a nerve to ask for delivery like nah you did nothing to make this order 1: right 2: delivered in a timely manner 3: they just threw the veg in the middle of the pizza no topping near the crust. 4: order food to the door yet have to go outside to their car to get my food like the hell are they hired to do. Only thing correct with the order was the pops and dip
Great pizza & amazing deals
Pizza I found to be pretty good, but the wings I could say could be a hell of a lot better...Ill go back for the Pizza and thats it...
Great pizza, great price, friendly staff. Our go-to pizza place, always cooked to our liking. Parking: Great walk in deal and Godzilla deal. Friendly staff. Ordered on line for a specific time and it was ready on time. Staff are very friendly.
Easy to order, ready on time for pickup. Parking: Upfront parking available whenever we go. Food : 5/5 |
This was the best pizza we have had in a long time. The crust was perfect. Flavour was great.exactly what we ordered. Thank you Parking: Strip mall parking
Ive ordered from there quite a few times never had any complaints until the last time I asked for it well done it was not well done whatsoever and it was actually just warm it wasnt even that hot and its never been like that theyre always very good
Pizza was great but the wings were disappointing. Very small and swimming in sauce. Way too much sauce
Our pizza were concave because the drink were left ontop. Usual we have no issue, this time our cheese was stuck to the roof of the box and squished
Affordable and delicious food.
Great pizza especially for the price, always made fast, specific to our order, rarely make any mistakes. Cant beat the quality for the price
Quick delivery excellent deals online ordering and the taste is heavenly> I wont order pizza anywhere else
The food is great, and the service is great. I order delivery all the time and enjoy their specials. Too bad I never receive a code for any deals, but still worth ordering.
Very good pizza and ready when promised Vegetarian options: Not applicable Wheelchair accessibility: Easy to enter the store
Been buying pizza here for the past few years. Always consistently good. Excellent value for what you get. Definitely recommend. Food
It is more of a take out or delivery kind of establishment, so the atmosphere is that the employees are focused on filling orders. So a 3 star is great.
Poor staff hygiene, Dirty place, stinks badly avoid.
Pizza was GREAT as always. Arrived Hot, on time and driver always has a smile. Keep up the great job as always Looking forward to our next order. Food
Best pizza in town for the price and delivery price! We are weekly customers! Pizza is always on point and when you ask for a pizza at a certain time its always on time! Kid-friendliness: All My kids love there pizza
One of the few places where you can order like a heathen; yet pay like a peasant. If I m not gettin a classic mom n pop pizza, I m gettin this one, every time.
Pizza is one if the best. Not a long wait to pick up order and price is good
Amazing food, amazing service!
Great deals Kid-friendliness: Staff is friendly Food : 5/5 |
Pizza was good, price was good but the service was slow. I pre-ordered the pizza and it was supposed to be ready for 7:30, my spouse got there at 7:30 and they still had to make 1 of the pizzas. He waited for 25 mins before the whole order (3 pizzas) were ready.
Great Prices, Great choices, Great service & you get what you order, I also just like their crust.
best customer service provider ankit Food
Tried 5-6 times, never had paneer option available. However, shoes online. Please update the menu or delete the option if you can t make it.
Your wings were awesome
Thin crust, less sauce, extra cheese and then add your toppings. It s a very good pizza for the price. The service is always very kind and fast too. We order from here weekly.
Awesome pie!!
DO NOT ORDER FROM HERE!!! These people don t care at all about their customers. The delivery man was super rude, it was almost like he tried not to acknowledge that he was interacting with another human being We immediately recognized that the dipping sauces were missing from our order, so when I called to complain they told me that they will give me extra dipping sauce on OUR NEXT ORDER!!! I can guarantee you, there will never be another order because they stole from us on THIS ORDER! I paid for those dipping sauces so they should ve come back to give us them right then. Of course they wouldn t because they are cheapskate penny pinchers. What terrible business dealings! Save your money and go anywhere else
Great price great delivery speed pizza comes hot. I like the thin crust best
The nicest service and great pizza!
Pizza was great so was the wings. Garlic bread was really soggy and salty.
My order was almost an hour and half wait I placed my order at 642p said it would be ready for 721p at 740 called about order said it was on its way. At 8p I finally have my order which I 100% knew it was rushed because it was very poor quality. My wings were not thoroughly cooked and the pizza just didnt taste right. I usually order from here and this was my worst experience from here. Which probably will not happen again.
This is the best pizza in Welland. All the other pizza in this whole town is garbage compared to twice .
After walking away with purchase all there workers laugh and when I turn back they got all quiet and smiled at me
Better deals and good food
I ordered 2 party trays for my son birthday. They were delivered hot and on time. Everyone commented on how good the pizza was and how they did not skimp on the toppings. Everyone was very happy with the pizza! Would definitely order again! Thank you very much.
Great pizza for a great price!
Four years ago when I moved to this town, this pizza store was fantastic. Overtime the service and quality has gotten worse. Tonight is not the first night where I ve ordered pizzas and a family member has gone to pick it up to pick it up and they say they don t have the order. When my family member got home saying they didn t have an order I called in and they told me the order is ready so we can return and pick up our no longer hot pizzas. When asking for compensation, I was offered one can of pop. I think this will be the last time I order from this company. Too many mistakes with too little corrections.
Amazing pizza for the price the wings are also very good
Ordered a couple pizzas here last week as we were in welland and it was convenient at the time. They took forever to make our two pizzas and the guy at the counter was rude. When we got home with the pizzas I was pissed about the lack of toppings. There was barely any sauce, barely any pepperoni and hardly any cheese. Basically eating dough. Guess thats one way to pump up the profits - charge for toppings but dont put any on the damn pizza. Terrible. Rip-off. Absolutely horrible pizza, horrible experience and will never give these jack wagons another dollar. Absolutely pitiful experience. These folks should be ashamed to call themselves a business.
Ive never really been a fan of twice the deal, but I really enjoyed it from this Welland location
Great
Quick and excellent quality - Ordered well done and it was well done! Perfect! Try the cauliflower crust - you may be surprised!
Wonderful experience food was here at the scheduled time, i paid cash and it was also delicious. Everything went very smoothly
Should have better customer service waited 2 hours for our pizza and had to go pick up our cold pizza. Not cool won t be ordering from them again
Very good pizza for the price
We ordered dinner tonight pizzas were disgusting and the wings we ordered were under cooked and they were still pink inside. I never order from here my husband ordered to try. Absolutely disgusting and not impressed at all with what we received
Love it
Our food was cold when it arrived. Vegetarian options: They offer a good cauliflower crust. Food : 3/5 |
Delicious, great value, and quick delivery. Ill be ordering from here again!
It was good but I do like volcanoes pizza in fonthill better.
Good Parking: Food : 4/5 |
Normally its perfect but in a few last order is not made what I asked what can I wanted I dont know why I ask pan thick crust topping under cheese. Cheese on top Montréal style and not the instructions is not follow. The puzza come whit pepperoni under the cheese and the crust is thin Im a bit disappointed hopefully soon is possible to make my pizza whst I want.
Great pizza, Great price
Poor hygiene and taff need to be trained
Pizza excellent for the price.
DELICIOUS PIZZA, FRIENDLY DELIVERY GUY
The best deal for value. When my kids have friends over the Godzilla deal always satisfies. Whatever or whenever I order food is always ready in 20 mins.
Good pizza,
Best pizza in town. Great flavour, awesome deals, and the staff is always ready to assist you.
Pizza & wings were very hot & done to my liking . Tasty pizza & really like the sauce & fresh toppings, the wings were very tender & sauces had great flavours . Thanks for the excellent food !!! MARC
Pizza was delicious, tasted great should up hot.
I usually order from here all the time, and lately. Its just been off. Today how ever Im just done if I could cancel my order I would. I called just to correct on mistake on my end and the man that answered the phone was just out right push off ish and rude. Seems annoyed that all I needed to do was chnage my number. Its not a big deal why make it one..... Slams the phone down, and proceeds to give me attitude and then just hangs up. No customer service what so ever!! Im done, congrats, not that it matters but you wont be getting my service anymore!
Never any issues!!! For fast food Pizza - its excellent!!! Again fast food Pizza - not wood fired prosciutto!! Lol Better than Dominoes, and Pizza Pizza anyway. Price - lowest around!!!! Vegetarian options: As per norm.
Great pla e good staff. Pizza is really good. Also have specials.
Thank you my order was nice and hot when arrive and very yummy
I have been going here for 4 years. Every school day. I dont even live in Welland anymore but I drive out to this location even during the summer sometimes because its so good. My mother used to buy pizza from here probably once every week or two. It was my favorite. I even considered getting you guys a thank you card for the employees here, but not anymore, Ive been able to handle the occasional random 25¢ extra but you charged me a full 1.50$. my order has always costed 9.50 but yesterday you charged me 11$ for the same order Ive always gotten. I even heard you charge someone else in the line 9.50$ for the same order. Get your prices right.
Best deal in town. Very happy with the new Pesto sauce. Great customer service. Id like to mention that I have been ordering from them for many years. I have never had any problems with the service or the food. Very easy to order from, and very friendly people. If there is ever an issue with my order they will call me and make it right.
Good pizza, fast and friendly staff
Pizza was pretty good! The suicide wings are unfortunately not hot, at all. They are also baked.
Good pizza, broad topping selection, and still reasonable prices.
My family and I are new to the area, we tried all the pizza places around and twice the deal is exactly that. They have great service and better food. They have a great sauce to cheese ratio and they are not stingy with their toppings. Twice the deal is always our #1 choice.
Taste is twice the price
Great prices for slices !!
Love the food, but I had preordered for a specific time, I called after 45 minutes late and was told that their online services went down and they got their orders late. Which would ve been fine except they didn t reach out to let me know that it would be later than I wanted. Just consider that your customers may have pre-scheduled because they have plans and maybe let them know instead of making them call looking.
Will never order from here again . My husband ordered our dinner from here at 6:50 pm at 7:53 pm my husband call to see what s taking our pizza so long , the employee said about 20 mins we have only two drivers . When my husband ordered they should have told him it was going to be almost 2 hours before we get our food . We paid a little over $50 for our order . The employee had didn t even care that our food was taken so long .Never even offered anything for how long it s taken nothing . Absolutely disgusting . We will never order groom here again .
Vegetarian options: Love that there are veggie options Food
The reason Im giving it two stars is because of their devious charging scheme the pizza is $9.95 for the pick up special yet it cost me $16.95 I didnt get any dipping sauce I only got pepperoni and cheese extra large pick up special is 9 something 9.65 or 95 anyway and for some reason with GST was only $1.96 but right under the 9.95 for extra large pizza it says extra large pizza again on my receipt and it says 3.65 now figure me that one out..... and yet my respect say 16.95 ...
Couldnt believe how good this food was. For $25 we got 2 nice-sized pizzas that everyone present enjoyed. They clearly use cheaper ingredients than others, but I cant ignore the fact that the value is absolutely on-point. Restaurant was dirty and we had to wait a bit when we arrived to pick-up food, as they appeared short-staffed, so I dont really recommend eating in. But overall a good experience with them and Ill definitely order from them again (and recommend them.)
Finally! A place that makes a pizza the way you order it??? Thanks people! Dominoes, eat your heart out!!! Thank you again.
My absolute favourite and go-to pizza and wing place! Always incredibly delicious! After trying twice the deal- I don t even look at other pizza places. Super quick service and order pickup too! Thank you!
Waited 15 minutes for slices after the guy said it would be 7-8, not a problem. He then boxes every pizza and says no more slices. Thanks for wasting my time I ll never be back
Fast, friendly service. Pizza is great.
Good pizza place for cheap pizza and wings. Only downside is they changed the box for the wings (which for pizza place wings are delightful to my simple taste buds) to cardboard, which fell apart between our pickup the 5 minutes for us to get home and in our house
Twice the deal is a great place to get good pizza. Always enjoy it. Never had a bad experience.
Pizza arrived within 40 minutes. It was hot and absolutely delicious. Much better under new management. Drivers were polite and friendly. If you havent tried this pizza ya have too give it a try!
Love this place. While they dont have the little Welland pepperoni, everything else is perfect. Great food, good prices, great service. I tend to come here to pick up food once every two weeks, but as a Skip driver Im in here several times a week, and the staff is always friendly with me. Parking: Parking lot is a decent size but it us a busy minimall so you may have to park several meters away. Or call Skip and Ill bring it to you... Wheelchair accessibility: Its a minimall and the sidewalks have ramps every 3 or 4 parking spots.
Great Pizza and wings every time.
Was making our order online for the 1st time I was a bit confused I called the store and they were great with assisting me
I ordered from this place twice for delivery. The first time I ordered 20 wings they only brought me 10. Then I called them back and spoke to a person told them they made a mistake on my order they said no they didnt I only ordered 10 wings I said no I didnt because my roommate was in the room with me when made the order. Then I just ordered from this place last night I was supposed to get a large pizza with a 2 litre pop. Instead they brought 3 small pops instead of a 2 litre when I made the call with my roommate in the room again. Plus I ordered at 9:10 they didnt deliver until 9:45 plus the delivery person contacted me to see if they were at the right address I was frustrated because I confirmed that over the phone for delivery. He also wasnt being professional and using slang after I got of the phone. Deleted the contact information today wont order from them again.
Pizza is always great and wings were really good but this time the garlic bread was brutal. The bun tasted awful. It tasted like it was in the molding stage. The last few times Ive ordered it seems to take a long time. Last time it took over an hour to come and i ordered 2 pizzas nothing else. Not sure if im ordering from here anymore, delivery guy forgets the 3 bottles of pop says hell be right back and doesnt come back, I call and they want to give me a credit, I paid with cash. I said no I want my pop, my order was $55 I gave the guy $60 and said to keep the change. Service is getting worse every time
I have ordered delivery from this location multiple times and have always had great food and service every time. I m an extremely busy mom but last nights delivery (sept 27th), I HAD to take the time to give them a good review on. Ordered online and it says right on their site when the order would be able to show up which is about 30-40 min which in my opinion, is incredible seeing as that s making it plus delivery, - delivery driver calls my phone to let me know he s outside. I come out front and apologize for not hearing him knock on the door. He goes on to say he didn t actually knock on the door as it was 8:30 ish at night and he didn t want to wake any of my children, if any, had they been sleeping! What an incredible and thoughtful employee you guys have. I didn t catch his name but THANK YOU for being so curtious and friendly. He deserves a raise!
Seating area is not set up properly, doesn t feel welcoming walking into the store, but the food is good, delivery drivers need a bit more attention to when they are grabbing the pops out of the fridge, as I ordered a 2 litre of Pepsi, but got 2 litres of 7UP, at least it was the proper size so everyone was able to drink out to it, but it wasn t what we ordered
Pizza was good but the dipping sauce was sour and had to throw them away
Such amazing pizza, ordered on the busiest day of the year, Halloween, and they still nailed it !!!! Keep up the AMAZING WORK Update 28/7/23. Amazing people , amazing food , amazing service , thank you for your hard work everyone
Fresh great crispy pizza Vegetarian options: Fresh veg Food : 5/5 |
Delicious, affordable pizza and friendly service, they remember their frequent customers and their orders here. :)
At the beginning of the restaurant pizza was very juicy and lots of cheese and meat. Now is barely meat and cheese. We know is a cheap pizza but they even started with better quality
Always great pizza. Love the chicken shwarma
Parking: Not a lot of spots Food
Driver refused to come to my door made us walk out to the road to meet him and he was really rude
Still a decent pizza
I order pizza and I got in this condition , it seems its thrown by delivery boy , totally disappointed
Ordered last Friday, like I do every few weeks. Its always good, but this time was exceptional. Pizza hot, cheesy and flavourful. Wings saucy and moist. Alot of places cook wings too long and they are dry and I cant even chew them. This place does them right. Great job guys
Good food decent price they get the order right and delivered in a timely manner and the people on the phone are always polite and helpful
Their pizza is cheap and the kids love it !! Great when you need a quick dinner. Cheers
Always a great deal on pizza!! Toppings are full and tasty!! Keep going back for more!
They have the best prices and great pizza
Love this pizza!
They forgot my desserts that they upsell. I live in a two storey building and delivery man wanted me outside ?? I am paying for delivery
Awesome pizza
Convenient preordering via the website. Fast, efficient, and kind service. Great tasting pizza done exactly as we asked! We will definitely order from here again! Again, the service, ease of ordering and friendly service did not disappoint! Thank you!
Always ready when they say, hot, friendly staff and consistently good pizza
Love pizza.
Good food and service.
We always get pizza and wings from here. They never let us down. The people that work there are friendly and nice. My kids love the cheese pizza here and we love the chicken shawarma pizza.
I couldn t find a deluxe pizza or build your own on the website. The pizza I ordered was amazing though.
We always order through the website, the food always comes within the hour and is always hot and fresh. Very good value for your money! They always put a good amount of toppings and always follow any special instructions! The delivery drivers are always kind and professional! My favorite place to order a midnight snack! Highly recommend!
Perfectly warmed up pizza
Super cheap pizza with super quick service.
What a horrible experience! I had to take time to calm down before writing this... Two weeks ago was my daughters birthday. I pre-ordered 3 party trays online for delivery. Ive done this a few times before on their website, including 9 days before to make sure it went well ... Well party day comes and no pizza. Its 5 minutes past expected delivery so I call, nothing. I call over 15 times in a 20 minute span and my calls go unanswered. My number was associated with the order. When someone else it was picked up on the second ring! They said today (August 14) the order system was down. I said it was ordered yesterday and they should have it. They kept giving us the run around. We sent my in-laws to pick up the pizza and when they got there they said the oven was broken... AS THEY WERE MAKING PIZZA IN IT! My in-laws went to Rose City and got pizzas and saved the party. So I learned they were trying to steal my money since they were dodging my calls and they didnt want to give a refund... My father in law did eventually get one. They are also liars! They told us the system was down, yet getting there it was fine, and they said the ovens were broken... As they were making pizza! Honestly the food is not good (its cheap) but for the same order Rose City was only $4 more... Totally worth it!
Not good pizza. Tried it 1st time and was totally unimpressed
Highly recommend love there pizza
Its a really good and cheap
Food was of low quality. The crust was dry and tough, the toppings were scarce and the cheese was lacking. The prices were more expensive than a chain pizzeria like Pizza Hut. There is a delivery fee which doesnt go to the driver. There is a transaction fee (1.50) for any at the door payment method. The food took an hour to get to my door and the best tasting items were the pre packaged dips and drinks. The only reason Im giving this a 2 star rating is the accessibility of their site and menu making it easy to get ripped off.
Got pizza and wings (sauce on side). Pizza is average. Wing sauce tasted rotten. Called to see why and they said its just the way the sauce tastes. Think Ill order somewhere else from now on..
Got pizza and wings here for my sons birthday party. New to the area so was trying it out the Pizza is average very stingy on the toppings. Medium Wing sauce tasted like a month old compost garbage it was so bad tryed the mild and it was gross but not as bad called to see why and they said its just the way it is made ( tasted like it went bad though) I would not recommend these wings to my enemys its one thing if the company tryed to resolve the problem but they did not I will never order from here again and I hope this review makes you think twice of ordering from here
My family and I were sick the following day after eating from this place. I will avoid at all costs, and I would encourage everyone to do likewise.
Use to be a loyal customer. Untill one night they forgot our pops for the panzarotti deal and the drive apologied and offered us diffrent pop that was all shaken up and warm. After waiting an over an HOUR MIND you and called asking where our order was. We were told on the way. Go to eat and its all dry (suppoed to be extra sauce, with basicly just pepperoni, like no sauce no cheese and no pinapple, so we called in. SOMEONE confirmed that we could have a free one next time, so we call to find out they lied and diidnt put it into the sytem. so everyone at twice the deal are liars and I wont go here again, dominos atleast gutentees customers satification unlike these unprofessionals that quoted lasted time were just humans and make mess ups to you know? Well I can insure you mess ups 24/7 is not professional. Mind you it took a good 10 minutes for the guy to confirm if we were getting an free panzo to find out they lied.
The pizzas over here are awesome , good and hygienic place with an open kitchen where you can see your pizza being prepared. Awesome staff very helpful and honest. Above all the deals on pizza are best in town. Must visit for chicken shawarma pizza.!
Cold pizza every time on delivery, we only live 7 mins away :( pizza is never cut thoroughly, always having to rip it apart.
I get slices here all the time, and occasionally order a pizza. For what you pay and what you get, I have no real complaints. Its decent pizza for the money. I also find the staff to be quite friendly.
The best deal for pizza in town. The last 2 pizzas I ordered were excellent. Cooked to perfection.
I had a chicken shawarma pizza and it was absolutely amazing. They made it perfect I love this place if you ask them for light sauce they give you light sauce they always listen to what you want as the customer. This is me and my boyfriends favorite place to go for pizza. The staff are always friendly! Thank you!!!
I decided to order from Twice the deal tonight. The online process was nice and easy. I placed my order at 4:15. I added a note in the oder that I would be waiting for the driver at the front door of my building. I saw the driver arrive at a minute to 5. He waited in the parking lot as I waited at the door. After 5 minute, I see him drive away. I waited in the vestibule and I saw the driver cone back at 5:15. This time, he called. He sated that he had tried to call on his previous trip. Theres no way he tried to call. So, I ask if he knew how long my food had been ready. He kept repeating that the order is in a hot bag. I wont lie, Im not a happy camper. The food was in fact room temp at best. Very disappointing
Today I ordered a 1 topping XL pizza for pick up $9.99. I ordered the pizza as half pepperoni and half cheese. When I looked at my order receipt I was charged and extra $2.29. When i went into the location to pick up my order the cashier said that it was an error with the online ordering system and he wouldn t credit the error. I am rather disappointed and will no longer be using this location. Order # 838248
Great service food is always good. Ive ordered there at least 6 or 8 times. Great every time delivery people always polite Vegetarian options: always fresh very tasty
They have excellent pizza and a great price
This place burned the wings. Theyre not a clean cut wing theyre sloppy. At this point Wings are burned and wedges are all dried out. Very disappointing. Will not be representing this place anymore. Or ordering from here anymore.
Great pizza, but price literally doubled with delivery. If I wasn t so sick, I would always do pick up.
Two slices and a pop for $4.50 this price is awesome and pizza is good