Kaiso Japanese and Thai Cuisine in West Kelowna

3604 Carrington Rd #307, West Kelowna, BC V4T 3K7, Canada

★★★★★
(528 reviews)
Categories: Asian restaurant Japanese restaurant Ramen restaurant Sushi restaurant Thai restaurant

About

Contemporary Japanese cuisine and Thai food. We are proud of our fresh sushi and umami Thai dishes. Since 2016.

Website
kaisoeats.com
Address
3604 Carrington Rd #307, West Kelowna, BC V4T 3K7, Canada
Plus Code
R9PM+4H West Kelowna, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
11 AM–8 PM
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
11 AM–8:30 PM
Saturday
11 AM–8:30 PM
Sunday
11 AM–8 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Healthy options Small plates Spirits Vegan options Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.6
★★★★★
528 reviews

Most Mentioned

take out (23) ramen (22) food and service (14) green curry (13) rolls (8) sashimi (7) server (7) teriyaki (7) tempura (7) pad thai curry (5)
5 stars
419
4 stars
59
3 stars
22
2 stars
10
1 stars
18
★★★★★
November 12, 2024

Amazing sushi and ramen reasonably priced! Super friendly staff. Their welcome and goodbye greetings put a smile on everyone’s face. I just love it! Keep it up!

★★★★★
October 26, 2024

I’ve been dining here for years now and it never misses! It’s so good every time! I frequently get the firecracker chicken, and Pad Thai and I’ve had many different sushi rolls, it’s always so fresh and delicious. I’ve ordered take out and dined in and I love the dine in experience, the atmosphere is lovely, it’s clean and I like the low lighting! The service is always great!! I’m always greeted with delight and the servers check on the table frequently. I will always come back for more!

★★★★★
August 29, 2024

This was our first time coming to this restaurant. Service was very good. The waiter came and checked on us often and was able to bring the stuff we requested quickly. Food was amazing! Gyoza was a little bit dry but the sushi and curry were so good we left with a full stomach of joy. Salmon skin roll was the best. 👍👍👍

★★★★★
July 22, 2024

I visit Kelowna every year. My family has been looking for a new place other than a regular restaurant. The friendly staff and fantastic food kept everyone in awe. Are you planning a trip to Kellona? I strongly recommend this place. You won't regret it.

★★★★★
May 14, 2024

Fantastic food! Markus was great and got my friend and I seated right away with Ice waters. It wasn’t long before we got our food, and it was beautiful. Pictures don’t do it any justice but I took some anyway. Thank you for the food!

★★★★
September 3, 2023

Not overly impressed with the sushi rolls. The rice was very mushy and as you can see in the pics there’s barely any shrimp. It’s mostly tempura. The chopped scallop rolls were soggy. The sashimi was good but expensive for 8 pieces $17. We also ordered Pad Thai and asked for 10/10 spicy and it’s not spicy at all and it was very bland :-( Spicy creamy ramen was delicious. I added corn and green onions. I didn’t eat the egg. It was grey in colour and felt like rubber.

★★★★★
July 31, 2023

Delicious! They have a huge menu with so much variety it was hard to pick, will have to return! All the food was delicious, we tried the pad see iew, the firecracker wok dish, and a couple rolls(the salmon skin roll was especially good), appies, and another wok dish. The service was great and overall a great meal. They also give out candies with the bill, love it when places still do that! Would recommend!

★★★★★
July 6, 2022

Some of the best Ramen I have ever had. Thai dishes are excellent and the Sushi is very good too. What a great place to eat!

★★★★★
December 2, 2024

it was amazing Sakura roll

★★★★★
December 2, 2024

We absolutely love coming here. AMAZING FOOD AND SERVICE

★★★★★
November 23, 2024

Favorite

★★★★★
November 23, 2024

Best ramen and spring rolls. Welcoming environment. Lovely employees. Definitely recommend.

★★★★★
Local Guide
November 23, 2024

One of our favorite restaurants in West Kelowna. The red curry dish is always a top pick of mine, their ramen bowls are also quite delicious. Their sides of rolls, gyoza, tempura are always fresh.

★★★★★
Local Guide
November 23, 2024

Great food and friendly sraff Real good on real plates in this world of fast food ! Food : 5/5

★★★★
Local Guide
November 23, 2024

Dietary restrictions: GF Parking: Nice fusion of Japanese and Thai Food : 4/5 |

★★★★★
October 23, 2024

Best Pad Thai I ve had!

★★★★★
Local Guide
October 23, 2024

Quaint place for good food. Grab a warm sake to enhance the evening.

★★★★★
Local Guide
October 23, 2024

Amazing sushi and shashimi, wonderful service !

★★★★★
Local Guide
October 23, 2024

Great service and incredible food. I had the Volcano roll ( sushi), a green thai curry with prawns (shrimp) and Chicken Pad Thai. Everything was perfectly flavored. Food

Local Guide
October 23, 2024

Ok we exsplained to the waiter that one person was allergic to shellfish the waiter did not understand they said that they did we ordered something that did not have shellfish but when it came it had a big price of shrimp in the middle we were lucky we looked at the sushi first because one of us could die in minutes we said we did not want a replacement because we did not trust the chef to separate the shellfish form the other fish And they only gave us a 10 % discount on the rest of the food we will not come back

★★★★
October 23, 2024

Pad Thai is awesome. If ur doing a take out make sure to ask for peanuts, sprouts n cilantro to be put on the side (they end up soggy)

★★★★★
Local Guide
September 23, 2024

We referenced a gift card and used it during our move Absolutely delicious, tasty and healthy and very nice portions We ordered 4 different dishes and all were amazing Dietary restrictions: We dont eat dairy, beef or egg and very accommodating

★★★★★
September 23, 2024

Original dishes , tasty fast , fresh

★★★★★
Local Guide
September 23, 2024

Have been looking for a good Japanese restaurant since I moved back in March! Finally found my spot. Love the food and the service was fantastic

September 23, 2024

I truly am baffled at the rating. We only had sushi dishes and it was comparable to sushi you would expect at a shopping mall or superstore. The server was very friendly. Well I m rather spoiled with sushi experiences and expectations - this was awful. I hate giving a bad review but their rating is an absolute head scratcher.

★★★★★
Local Guide
September 23, 2024

Absolutely a great place to go food was amazing and service was awesome ! One of the best restaurants we ate at while exploring bc

★★★★★
September 23, 2024

Excellent sushi. Some of the best I have had in ages. 100% will come again.

★★★★★
Local Guide
September 23, 2024

Super tasty food and warm friendly staff!

★★★★★
Local Guide
September 23, 2024

Unassuming small restaurant with great food. We had pad thai and pad thai curry. Both were excellent! The curry twist was a nice touch if youre a curry fan.

★★
Local Guide
September 23, 2024

Waited 1 and 1/2 hour for food on friday night. They were doing take out orders first closed at 8:30pm and still no food, felt rushed when they got food. Very expensive and not great service at all.

★★★★★
Local Guide
August 23, 2024

Ocean sunrise roll is super delicious!

August 23, 2024

Bad communication and bad service

★★★★★
August 23, 2024

Food is excellent! Very great experience , we enjoyed our meal and had a good time! I highly recommend this restaurant!

★★★★★
August 23, 2024

So many yummy vegetarian options! Love this restaurant. Thank you Grace for a great service! Food

★★★★★
August 23, 2024

Amazing food!

★★★★★
August 23, 2024

Visiting from Penticton and decided to try this restaurant on the way home, I m so glad we stopped. The food is amazing and the staff are super friendly. If you are thinking about trying this place out, definitely give it a shot! Lots of options to choose from

Local Guide
August 23, 2024

i got the worst food ever placed order through uber eats, yuck it smells so bad looks like they have put something expired

★★★★★
July 23, 2024

Love the food! Service was immaculate :)

★★★★★
July 23, 2024

This is our favourite Asian restaurant in this part of the Okanagan. Everything is fresh. The house specialty sushi are big and have lots of details and layered flavours. Try their soups and pad Thai. Busy restaurant with comfortable surroundings. There s something for everyone

★★★★★
Local Guide
July 23, 2024

Best sushi in West Kelowna hands down. Service is very good if sitting down and not getting take out. Staff is super friendly and takes care of you. Prices are also very decent for how good and fresh the sushi tastes. 10/10 would recommend to anyone that is looking for a solid sushi joint in West Kelowna.

★★★★★
June 23, 2024

Simply amazing!! From staff to food everything is great.

★★★★★
June 23, 2024

Kaiso Restaurant offers the best Japanese and Thai food in Okanagan. I love it and totally recommend it if you want to feel an explosion of flavours.

★★★★★
June 23, 2024

Absolutely best sushi and Thai place in the Okanagan!! Everything in this place is absolutely delicious. I highly recommend the pad Thai, the flavors are so good it s hard to put to words. The staff is so nice too. Definitely recommend this place to everyone, highly underrated when it is outstanding in every way!! Must come here!

★★★★★
June 23, 2024

Best sushi in town! Parking: Very big parking lot. Lots of parking and in a good location Food : 5/5 |

★★★★★
June 23, 2024

Yup!!!

★★★★★
June 23, 2024

Food was amazing Service is so splendid Atmosphere is out of this world Parking: Will recomend to all

★★★★★
June 23, 2024

Excellent food and service! Have done take out and eat in and both experiences and food were great! Dietary restrictions: Have gluten free options!

★★★★★
June 23, 2024

Nice spot Vegetarian options: Vegan Food : 5/5 |

★★★★★
June 23, 2024

It was amazing service and fastest I have ever received my order, took less than 10 minutes. They have amazing people there, will most definitely be back

★★★★★
Local Guide
June 23, 2024

You must try the Pad Thai Curry - WOW! Everything is absolutely delicious. Amazing selection of both sushi, ramen + Thai food! Best in the Okanagan 10/10 Dietary restrictions: Vegan options available

★★★★★
June 23, 2024

Our highest recommendations for Kaiso! The richest ramens in the area and so beautifully spiced pad thai. Heart warming service. Thank you!

★★★★★
June 23, 2024

Marcus our waiter was super helpful and friendly. Such a pleasure to be served by him. And the green curry with chicken was delightful Food

★★★★★
Local Guide
June 23, 2024

Fantastic food, Great service!

★★★★★
June 23, 2024

I eat here all the time, the food and service is amazing! The decor and mood of the establishment is also very comfortable

★★★★★
June 23, 2024

This place is great! Comparatively cheap rolls that are high quality and super tasty. Would dine again

★★★★★
June 23, 2024

Excellent quality sushi for a great price Service is very good as well!

★★★★★
June 23, 2024

Service was great and efficient. Our server Grace is very polite and helpful. Food is superb! Highly recommend

★★★★★
June 23, 2024

Best food bar none

★★★★★
June 23, 2024

The food was amazing as always, I ve never ordered something I havent loved

★★★★★
June 23, 2024

Amazing food, great umami and excellent service. Will definitely be coming back.

★★★★★
June 23, 2024

Excellent sushi, and they put together the platter so nicely! 100% recommend Kaiso

★★★★★
June 23, 2024

The food is always good here.

★★★★★
Local Guide
June 23, 2024

My family and I love going to this place!!! I am never an adventurous person when it comes to food. I always love their rolls and the Teriyaki chicken on rice but this Pad Kee Mau was something else!! I loved it!!!

★★★★★
May 23, 2024

The food is delicious, staff is very friendly. Would come again.

★★★★★
May 23, 2024

Mayah & team at Kaiso served us with love & care. What seemed like a 3 course meal that more than satisfied our appetites was delicious. A relaxing place to eat a great meal! One of our favourite places to eat! Parking: Synaten Place in Westbank has plenty of free parking space.

★★★★★
May 23, 2024

Food is very fresh here! Had the best chopped scallop nigiri!

★★★★★
May 23, 2024

April was awesome! Food was amazing! We love Kaiso!

★★★★★
May 23, 2024

Food is always so yum yum omg the service is exceptional and they always make you feel at home. I love the panang noodle soup, the food is always fresh and is really consistent

★★★★★
May 23, 2024

You have to try the Yummy roll!! So delicious especially if you like sweet potato. I also had the spicy tuna with avocado and it was also great. Service was fast. Server was sweet with a great smile. Will definitely return and recommend to others. Food

★★★★★
May 23, 2024

Great food and friendly atmosphere

★★★★★
May 23, 2024

Delicious food and great service!

★★★★★
Local Guide
May 23, 2024

Service was excellent, friendly and prompt. Every server took ownership of making sure we were looked after.

★★★★★
May 23, 2024

Amazing service! Incredible food! The ocean roll is to die for! I ll be back time and time again for sure. Found new go to sushi place

★★★★★
May 23, 2024

Fast service and delicious!

★★★★★
May 23, 2024

Great service. Crunchy crunchy roll was good, but vegetable and prawn tempura didn t seem to have good size of a vegetables. They looked like it s a half of each vegetable.

★★★★★
Local Guide
May 23, 2024

Amazing experience. Highly recommend.

★★★★★
Local Guide
May 23, 2024

Very good fresh food, friendly staff, and fast service.

★★★★★
Local Guide
May 23, 2024

Very good sushi at reasonable prices. I had the sashimi, salmon and tuna, rainbow roll and a tonkotsu ramen. All fresh and delicious. Prices were more reasonable than their competitorss

★★★★★
May 23, 2024

Best Japanese and Thai food in Kelowna!! The staff here are always so nice too! :) I highly recommend

★★★★★
May 23, 2024

Great meal.

★★★★★
May 23, 2024

Wonderful food and service, such a treat!

★★★★★
Local Guide
May 23, 2024

Its our goto restaurant

★★★★★
Local Guide
May 23, 2024

We usually order takeout. Food is always really good when we order.

★★★★★
May 23, 2024

Amazing food, portions,.and service. Everything Ive tried on the menu is delicious.

★★★★★
Local Guide
May 23, 2024

Amazing place all around! Seriously couldnt recommend enough. Try the green curry.. you wont regret it.

★★★★★
May 23, 2024

feels like home, been coming for years :) great people, great food. favourite restaurant in kelowna... by far Food : 5/5

★★★★★
May 23, 2024

Fantastic food for a great price, will definitely be back!

★★★★★
May 23, 2024

Best Thai food i have had in the okanagan!!

★★★★★
May 23, 2024

Excellent!

★★★★★
May 23, 2024

Good food!

★★★★★
May 23, 2024

April was a great host, great food, love coming here.

★★★★★
May 23, 2024

Best Japanese and Thai ever.

★★★★★
May 23, 2024

so good!

★★★★★
May 23, 2024

Service and food were amazing!! Parking: Lots of parking Food : 5/5 |

★★★★★
May 23, 2024

Fantastic food and service, Markus was an amazing server. Will come again!

★★★★★
May 23, 2024

Dined here for the first time and everything was delicious! Wonderful ambiance, very cozy and intimate feeling. I would recommend the deep fried spicy tuna roll or the pad thai curry (incredible flavor!) My friend ordered the salmon hot plate dinner combo and it looked phenomenal, served on a sizzling platter, beautifully cooked vegetables and perfectly done salmon. Would definitely come back some time!

★★★★★
Local Guide
May 23, 2024

Excellent food , great service, amazing prices.

★★★★★
May 23, 2024

Best sushi in West Kelowna!

★★★★★
Local Guide
April 23, 2024

Picked up takeout twice during my recent stay in West K. Easy to order online & ready for pickup at the time requested. The food: Fresh, delicious, and well-made. The green Thai curry was amazing! Prices arent the cheapest but I dont mind when it comes to sushi. I will be back next time Im in the area.

★★★★★
Local Guide
April 23, 2024

Best Japanese food in town

★★★★★
April 23, 2024

Great food..Excellent service. Highly recommended. Food

★★★★★
Local Guide
April 23, 2024

My family have enjoyed their excellent meals at least once almost every week for the last 6 years. The service and excellent flavor of each dish are exceptional!! Vegetarian options: They have great vegetarian choices with wonderful ranges of taste, spice levels and textures. They make being a vegetarian real easy with unlimited variety. Never boring. They even have fantastic vegetarian sushi like the Gerry Roll .

★★★★★
April 23, 2024

A great place to dine in or take out. Their Thai is spot on and brings back memories of travelling. Their sushi is also the best in town!

★★★★★
April 23, 2024

Very good service friendly staff! Superb food! Love it

★★★★★
April 23, 2024

so yummy!!!

★★★★★
Local Guide
April 23, 2024

Very traditional good food

★★★★★
April 23, 2024

Traveling through and decided to stop in . So glad we did food and service where excellent

★★★★★
April 23, 2024

Always good food and friendly services Parking: Always had lots of available spot to park Food : 5/5 |

★★★★★
April 23, 2024

The best sushi, always fresh, and service is fantastic.

★★★★★
April 23, 2024

Fantastic service, excellent portions and wonderful staff! We love coming here. Vegetarian options: So many vegetarian options! Food : 5/5 |

★★★★★
April 23, 2024

The food was very good. The service was very accommodating, the food arrived in timely fashion and the food was as great as the presentation.

★★★★★
April 23, 2024

Great place, great atmosphere, and hands down best sushi in West Kelowna. Best curry too

★★★★★
April 23, 2024

The sushi is the best Ive ever had. The service is amazing, 10/10!!

★★★★★
April 23, 2024

Best sushi in town

★★★★★
Local Guide
April 23, 2024

This is my all time favourite place for Pad Thai. Their unique curry pad Thai is a must. The staff here are always incredibly friendly. Food

★★★★★
Local Guide
March 23, 2024

We had fast service. Food delicious. Busy restaurant.

★★★★★
Local Guide
March 23, 2024

Always a great place to eat.

★★★★★
March 23, 2024

First time here and absolutely enjoyed the fresh food and the price is awesome....will be back

★★★★★
Local Guide
February 23, 2024

Picture does not do it justice . By far my favourite Thai cuisine restaurant I ve ever had!! I haven t tried their sushi yet because I lost their Thai dishes SO much. Flavourful, actually spicy (a lot of places skimp out on this part), and incredibly nice staff !! JUST WOW!! Food

★★★★
Local Guide
February 23, 2024

Their food is excellent except for the cherry tomatoes in their sweet and sour sauce. Sweet and sour does not have cherry tomatoes They are a bit pricey now

★★★★★
February 23, 2024

Good food,service and atmosphere Highly recommanded Food

★★★★★
Local Guide
January 23, 2024

Fabulous food.

★★★★★
January 23, 2024

So good, fast service, waiters always so sweet. The go To.

★★★★★
Local Guide
December 23, 2023

Amazing ramen and great Pad Thai!

December 23, 2023

It all comes down to the service because the waiter kept on forgetting our order as some as simple as getting us water to when we asked him to have it mild and changed our order to spicy and not having the consideration in asking us if we needing anything like cutlery or more napkins or water. Me and my wife and kids have been going there for years and people ask me where is a good place to eat and Im sorry to say its not here anymore. Plus I asked him on why the noodles on the pad tia were so mushy his response was different distributors huh? Lame excuse. Also I would add that my daughter went there with her friend for dinner and found a black bug in her vegetables. I dont know what happened but in the past year this place has gone down hill Im sorry to say

★★★★★
December 23, 2023

Hands down the best Thai food within the Okanagan! Parking: Plentiful

★★★★★
Local Guide
December 23, 2023

Still the best Pad Thai in West Kelowna

★★★★★
December 23, 2023

Wonderfully yummmy food and lovely people!!! I visit here often.

★★★★★
December 23, 2023

Good food and very nice prices. Having both Japanese and Thai selection is a nice touch

★★★★
Local Guide
December 23, 2023

Good sushi for better prices. If you order teriyaki for here, be careful not to burn yourself on the special hot plate! I nearly did. Wish I took a picture to share. Curry was good but if you order spicy be prepared for it to be spicy!

★★★
December 23, 2023

This review is not about the food, but actually how hard it was to place an order. Tried for 30 minutes on line and by phone, never got through. website kept shooting me out. Delivery service that the phone kept referring us to didnt display the restaurant wish we could have eaten there

★★★★★
Local Guide
December 23, 2023

Easily one of our favourite places to eat in West Kelowna. So many fantastic options on the menu. The food is extremely tasty. Cant wait to go back!

★★★★★
December 23, 2023

My husband and I fell in love with the dumplings, very fresh and delicious taste. We like the sushi, especially the calamari sushi roll. It is definitely our favorite sushi restaurant.

★★★
December 23, 2023

The staff was very noisy not a pleasant experience. Was still eating when he asked if he could bring the bill.

★★★★★
Local Guide
December 23, 2023

easily one of the best restaurants in Kelowna/West Kelowna, plus hands down the best Pad Thai i ve ever had. Amazing staff, great vibe and overall a 5/5 restaurant!

★★★★★
Local Guide
December 23, 2023

I loved their chicken galanghal soup. It was a huge portion and very tasty!

★★★★★
December 23, 2023

Been here a couple times and only had good experiences!! Kaiso excels at both Japanese and Thai cuisines with amazing sushi and pad Thai. Service was nothing but top tier especially from my server Markus!!! Definitely would recommend for everyone in the Okanagan!!

★★★★★
December 23, 2023

Excellent food and service. Possibly the best pad Thai I ve ever had, I ll be back

★★★★★
December 23, 2023

Our favourite place! Mom and son dates always happen here!

★★★★★
Local Guide
December 23, 2023

Our go to! Love it so much! The calamari is to amazing, I always also get seafood teriyaki!

★★★★★
Local Guide
December 23, 2023

Ramens are Delicious

★★★★★
Local Guide
December 23, 2023

We did uber eats the meal was really good. It came in the predicated time. Would eat here again.

★★★★★
Local Guide
December 23, 2023

It was very tasty. Well be back

★★★
December 23, 2023

Been coming here for awhile I always have a good experience except for when I am served by the taller blonde server. She s extremely rude rushes you through your order is not friendly when you make a mistake. She rolls her eyes walks away mid sentence and this isn t the first time I ve dealt with her. Love the other staff love the food but that server not so much. She s known for being rude I m not the only one in my circle who was dealt with her behaviours.

★★★★★
Local Guide
December 23, 2023

Great food!!! Very authentic

★★★★★
Local Guide
December 23, 2023

Food was excellent. Staff were all friendly and helpful. I had the Firecracker wok with beef, and it was delicious (nice and spicy).

December 23, 2023

Kaiso staff- if you bring the hot plate Chicken Teriyaki dish to the table next to us and they tell you that it has chicken on it and they ordered vegetable hot plate they dont eat meat and you pick it up and take it back to the kitchen. DONT return with their sizzling vegetable hot plate in one hand and the mistaken hot plate that you delivered previously in the other and put that one on my table not sizzling! I saw the discusssion in your kitchen and what you did.....I also saw what took place at the table next to us..... Ever heard of FoodSafe practices ?

★★
December 23, 2023

Listing on uber eats has been broken forever, cannot order any pad thais online for some reason?

★★★★★
Local Guide
December 23, 2023

Great Sushi!

★★★★★
Local Guide
December 23, 2023

Awesome ramen! And great service

★★★★★
December 23, 2023

The ramen is delicious and the staff is great. Highly recommend! Vegetarian options: The vegan ramen is delicious Food : 5/5 |

December 23, 2023

Food was good, and has been good all of the times we have gone, however service is horrendous. I would give it less than 1 star if I could. We waited over 20 min in the restaurant before anyone came to the table, food took a substantially long time with absolutely no communication, I had to ask for anything I needed rather than a server coming to the table to check in, and there was absolutely no acknowledgement of the poor service, not just for us but several other tables who were clearly unimpressed as well. We will not be frequenting here again for a long while, and only for takeout.

★★★★★
December 23, 2023

Great food and service. Well matched with hot sake. Thank you. Food : 5/5

★★★★★
December 23, 2023

Great food and great service! Lucky to have you guys in West Kelowna as our favourite restaurant! Dine in or take out, it s always great!

★★★★★
Local Guide
December 23, 2023

Always the best quality sushi

★★★★★
Local Guide
December 23, 2023

This Filipino-owned Restaurant was recommended by my co- worker who had only praises for the food. True enough, what we ordered were delicious and satisfying! I loved their rolls and their bento box!! Our new favorite!!!

★★★★★
December 23, 2023

Great food and lovely staff

★★★★★
December 23, 2023

The food is exceptional very pleased! Staff are friendly and efficient. My food came and the presentation and love that is put into their dishes shows. Very clean & beautiful restaurant, I will be back!

★★★★★
December 23, 2023

Wide selection of good as well as affordable prices and good portions, definitely recommend

Local Guide
December 23, 2023

Food really wasn t great. Ordered a few different rolls, ramen, tempura and soup. Reminded me of sushi you would get from a grocery store. Ramen was bland and flavourless and tempura was poorly made. Nothing tasted fresh at all as the avocado was brown in one of the rolls. Overall pretty disappointing to be honest. Sorry for the bad review but this order really missed the mark for what it cost!

★★
December 23, 2023

Not great - sat by the entrance so people basically stand beside your table. Miso soup was watered down, no flavour. Everything came out spaced apart, couldnt enjoy the meal as a family as the teriyaki came 20 minutes before the rolls did.

★★★★★
Local Guide
December 23, 2023

We frequent this restaurant at least twice a week. I prefer spicy food, I ask for a 7, the dish is hot but still very tasty! My wife prefers mild dishes and is very satisfied with their poke bowl!!!

★★★★★
Local Guide
December 23, 2023

Amazing service, delicious and fresh sushi! We were very happy with our experience and look forward to coming back again soon!

★★★★★
Local Guide
December 23, 2022

The best food and time with family

★★★★★
Local Guide
December 23, 2022

Best of the best!

★★★★★
Local Guide
December 23, 2022

When with a party of 4. We had a mix if sushi and Thai bowls. Food was very good and service was excellent. Will definitely go back.

★★★★★
Local Guide
December 23, 2022

Absolutely loved it great food great service definitely coming back

★★★★
Local Guide
December 23, 2022

Firecracker beef on rice noodles was tasty with fresh veggies

★★★★★
Local Guide
December 23, 2022

Amazing Ramen bowls

★★★★★
December 23, 2022

Amazing sushi and staff!!!

★★★★★
Local Guide
December 23, 2022

Amazing Thai and Japanese food. Hits the spot. Tastes authentic and delicious!

★★★★★
Local Guide
December 23, 2022

Green curry is so good, chicken satay, salad rolls. Great food! Love kaiso

★★★★★
December 23, 2022

Excellent service and delicious food!!

★★★★★
Local Guide
December 23, 2022

Awesome delivery amazing sushi thank you! Always FRESH yummy

★★★★★
December 23, 2022

Amazing food never a disappointment, staff super friendly. Best place in West Kelowna

Local Guide
December 23, 2022

Waited over 50 minutes for our food. We ordered in the restaurant to take the food out and it was nearly empty by the time we got our food, they said it was because they were very busy- when we came in that was true but definitely not in the last 25 minutes of our wait. When we got the food it was warm and the panko crust on the sushi was soggy and mushi. They forgot two things from our order on top of taking nearly an hour to make the four or five items we ordered. Lots of people seem to have a perfectly fine experience here but our order was (very) late, not fresh, and incomplete.

★★★★★
December 23, 2022

Incredible food. Amazing staff.

★★★★★
Local Guide
December 23, 2022

Very good Thai!

★★★★
Local Guide
December 23, 2022

Good service and great food made to whatever spice (heat) level you want - definitely recommend this place

★★★★★
Local Guide
December 23, 2022

Thai green curry was pretty dang good. 8/10.

★★★★★
Local Guide
December 23, 2022

Phenomenal food. Cant wait to visit again!

★★★★★
December 23, 2022

My husband and I ordered the gyoza, pad son ros and pan ang curry last evening and everything was amazing! The gyoza were so flavourful and clearly handmade. The spice level was perfect as we like it spicy! Portion size was great! Overall very happy customers!

★★★
Local Guide
December 23, 2022

We ordered 2 miso,1 gomae and 1 sunomono. I also asked for 1 teriyaki beef only, since Im diabetic and didnt want to push it with rice. I would have had to pay $15 for maybe $1.50 of meat so no I didnt order it or anything else. Service was much better since there wasnt anyone else in there compared to the last time we went and this time the menus were clean as was the tables. We havent been here for 8 months or so. At least the service and what little food we had was better than last time.

★★★★★
Local Guide
December 23, 2022

Food, service, atmosphere 100%. I have the combo #1 for dinner. Teriyaki beef and gyoza.

★★★★★
Local Guide
December 23, 2022

Best Japanese in west Kelowna by far. Cant wait to return to try their ramen options, but this time we went all out on their special rolls. The ocean sunrise special roll is absolutely worth the couple extra bucks... Man was that good. I also highly recommend the tempura Sakuri roll. The squid karaage was crispy and delicious with the spicy house sauce, not chewy like many other places. For those who love a good hot sake, theyve got very good pricing at only $10 for a large (9oz) which usually goes for 13-15 elsewhere. They clearly take pride in their quality and their plating, too. All in all an excellent experience.

★★★★★
December 23, 2022

Ordered twice in the past week here. Great food!! Tonight was the Massaman curry fabulous taste but could use an extra vegetable and a little more cooking on the carrot as too hard but otherwise so glad we found this place as best Thai food on this side of the bridge.

★★★★★
December 23, 2022

Enjoyed a wonderful dinner tonight at this restaurant. Tempura was light and crispy, the shrimp and the vegetables were cooked perfectly. Seaweed salad was served on a bed of crisp lettuce and drizzled with soya. California rolls and the Philly roll were awesome. Great service and the ambience was just right.

★★★
Local Guide
December 23, 2022

Both times we ve been here we were pretty disappointed. The sushi does not taste fresh - it reminded us of the sushi you can buy at WalMart. The prices are pretty good, but you can get way better sushi for a similar price at many other places. The sushi menu felt a bit repetitive and boring as well. We have not tried the other styles of food here, but overall I would recommend going somewhere else if you re looking for decent cheap sushi.

★★★★★
Local Guide
December 23, 2022

Delicious ramen and great service! Highly recommend coming here!

★★★★★
Local Guide
December 23, 2022

Love the green curry here, but the red curry pad thai is incredibly yummy! Havent had a dish I didnt like here

★★★★★
Local Guide
December 23, 2022

The Pad Thai and curries are delicious!

★★★★★
Local Guide
December 23, 2022

Great food, love the dinner specials and the staff is great

★★★★★
Local Guide
December 23, 2022

Very good food, I went with a friend, a frequent customer of the place, who has his own special (incredible and delicious) the staff very friendly and attentive. Recommended.

★★★★★
December 23, 2022

First time my partner and I went to Kaiso, we were very impressed. The restaurant was very clean, staff were very friendly and the food was delicious. We strongly recommend this restaurant to anyone wanting great Japanese food and Thai food. We will Definitely return. Excellent Parking: Spacious

★★★★★
Local Guide
December 23, 2022

Best pad Thai!!

★★★★★
Local Guide
December 23, 2022

Love their Pad Thai. Service is awesome!!

★★★★★
Local Guide
December 23, 2022

Food is great! Large portions and delicious unique rolls.