Wok Inn 3 in West Kelowna

1818 Byland Rd, West Kelowna, BC V1Z 1A9, Canada

★★★★☆
(243 reviews)
Categories: Chinese restaurant
Website
wokinn3togo.com
Address
1818 Byland Rd, West Kelowna, BC V1Z 1A9, Canada
Plus Code
VC55+Q6 West Kelowna, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
11:30 AM–9:30 PM
Tuesday
11:30 AM–9:30 PM
Wednesday
11:30 AM–9:30 PM
Thursday
11:30 AM–9:30 PM
Friday
11:30 AM–9:30 PM
Saturday
11:30 AM–9:30 PM
Sunday
11:30 AM–9:30 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Dining options
Lunch Dinner Dessert
Amenities
Toilets
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.8
★★★★☆
243 reviews

Most Mentioned

delivery (25) chow mein (9) chicken balls (7) order (7) ginger beef (6) tip (6) quantity (6) food and service (5) wonton soup (5) business (5)
5 stars
123
4 stars
51
3 stars
14
2 stars
14
1 stars
41
★★★★★
December 17, 2024

This has become our favorite Chinese joint in town. The food and service is 10/10, but I would never dine in..the restaurant is super outdated/aged. But the food and service makes up for it 100%. Support a local family business and order here

★★
November 1, 2024

I felt the need to do a review of this restaurant because I have been going there for the last 10+ years. I live close by and have always found the food to be extremely good. However in the last few years I have been disappointed in quality and taste of there food. Each time I order I am always disappointed &feel ripped off by this restaurant.

★★★★★
October 1, 2024

Even tho Wok Inn has messed my order up on 2 different times, including forgetting to put my Steamed Rice in the bag, I still Tip Cindy because she always Greets me with a Smile and is very Friendly, plus she's always willing/wanting to make things right when there's a mistake, like offering a Free Meal next time I order. Looking forward to my Free Combo D (Fried Rice instead of Chow Mein) with a Small Steamed Rice next time I order. I truly Appreciate the good gesture in lieu for All the boo boos that happened the last 2 times I ordered. Cindy gives Great Customer Service, just like how C/S used to be back in the day! All in all, the Wok Inn in Westbank has Good Food, the Food is always Hot and the Customer Service is exceptional as well... Thank You Cindy & Wok Inn Westbank for the good food, and for the good service too! Way better than the Rutland Wok Inn! Kim

★★★★★
August 12, 2024

Food is great They made a mistake by adding beef in my vegetable when I asked them to not add it as I don’t eat it. They corrected it immediately and offered me a credit . Been coming to this place from the last 5-6 years :)

★★★
July 28, 2024

Food is good. But they didn't gauge their food prep timing. Initial quoted 30 minutes and when I arrived they re-quote additional 30 minutes for 1 hr which for $150.. take out meal was upsetting as all the Skip the Dishes orders seemed to take priority over mine. Not happy, delayed my family's meal with young children.

June 26, 2024

Called for takeout and put on hold for 5 minutes while the receiver sat on the counter. Food was not good, everything is just deep fried lumps of batter. Extremely sweet, over salted sauces. MSG? can't confirm but all 4 of us felt pretty gross after.

★★★★★
October 25, 2023

Seems to focus on takeout & delivery which is what we typically get (vs dine in - not really anywhere to sit). We get our regular dishes which are always great, so much so we don't really get Chinese food anywhere else. The dinner for 4 is a pretty awesome deal and you can pick your entrees. Huge portions, definitely recommend. My fave is the Fried Ginger Chicken (& beef is good too) and the thick Singapore noodles.

★★★★★
March 28, 2022

This Schezwam Noodle and Chicken & Black Bean sauce dishes are amazing. I’ve tried all the Schezwam dishes on the westside and this is a 5++++ star. Chicken dish was loaded with chicken. Delivery was quick and order was piping hot. Seriously had to blow on my food.

★★★★★
September 23, 2024

The order I made for pick up on the phone went very smooth. Great communication on the phone.

★★★★
Local Guide
September 23, 2024

Great Chinese food in West Kelowna. We ordered dinner for three, and it was delicious. I love the freshness of the veggies.

Local Guide
August 23, 2024

Dirt, stink, stuffy and disgusting. I waited 40 minutes for my order. In this amount of time you can cook a mammoth!!! Disgusting and terrible!!! Never come here or come here!!!

July 23, 2024

Unprofessional and disrespectful towards customers - in our first experience of receiving service from wok inn 3, will unfortunately be the last because of the disrespect we received from certain employees.

★★★
July 23, 2024

Reasonably priced for a reason, the sweet/sour pork was dry and tough, very big chunks, chow mein only so so

June 23, 2024

Everytime the order is not done right

★★★★★
Local Guide
June 23, 2024

Amazing food, great service!

May 23, 2024

Last Thursday, April 25th, We were told it would be ready at 6:30pm so we ordered with in mind that we could feed our children before bed. Then 7pm then 7:30 7:44pm they had the food ready finally. Our children had no dinner, went to bed with snacks, and without my husband who was waiting at the restaurant not knowing when he would get the food after an hour plus of waiting. Will not order from here again, I can understand volume of orders and whatnot but this is ridiculous! Waste of money when it s just the two of us eating cold food after kids are asleep and such. What on earth makes them think 1:15 mins after scheduled ready time would be ok? Would give zero if an option. To be fair the food was good, can t say that it wasn t, but spending over $100 for our kids to not be fed and us to have cold after bedtime was done is a total waste of money.

★★★★★
Local Guide
May 23, 2024

Kelownas best take out.

★★★★★
Local Guide
May 23, 2024

Ive read some reviews about the food taking a long time, Ive been ordering it off of SKIP the dishes for so long I dont really remember ever getting delivery before SKIP. With SKIP I ordered lunch for my son and I today on a busy Friday before mothers day weekend, food was prepared and delivered within 30 minutes of completing my order. If anyone has had a bad experience with the food taking a long time I feel like thats a very rare situation as Ive been ordering from here multiple times per month for over 13 years and never once had a problem with timing unless it was on SKIPs end finding a driver late night etc. Cons: Not the fanciest dine-in option (but I only ever get take out). Pros: Everything else. Not just the best Chinese food, possibly the best food from ANY restaurant in the Okanagan! Grew up in Vancouver where all you had to do to find amazing Chinese food was take a few steps in any direction lol, even worked in a couple chinese food restaurants growing up. When I moved to the Okanagan in 2010 I almost went through withdrawals until I found Wok Inn 3. If you like curry at all, try the Singapore style fried rice noodles, my go to order. Its not available at many other Chinese food restaurants around and even when it is it doesnt even compare to Wok Inn 3s. Other awesome dishes include, Beef with black pepper thick noodles, Shrimp egg foo young, and a wor wonton soup not only a level above anywhere elses but the difference between a small and large is like $3. So for an extra $3 you get 2 full containers of wor wonton soup instead of 1. Best taste, good portions, best value. By far my favorite Okanagan restaurant. It might even trump anything Ive had in Vancouver.

★★★★★
Local Guide
May 23, 2024

Was really good

★★★★★
May 23, 2024

First time here. Really enjoyed the food and the service was awesome. Will return. Thank you to the staff. Awesome job. 5 stars

★★★★★
April 23, 2024

Very good chicken chow mein my son and grandson love it!!

★★★★
Local Guide
April 23, 2024

great food great prices

★★
March 23, 2024

Not at all what we were expecting. Chicken Kung Pao was just breaded chicken balls with peas. Sweet and Sour pork had no pineapple or peppers. Nothing was authentic as it sounded. Highly disappointed, too bad.

★★★★★
Local Guide
March 23, 2024

Just take out or delivery. Great people and reasonably priced. Food is second to none.

★★★★★
February 23, 2024

Awesome food, fast delivery.

★★★★★
February 23, 2024

Ordered for delivery. So friendly. Delicious food. Super fresh. Huge servings. Fairly priced.

★★★★
January 23, 2024

Was take out or delivery . Parking: Its in a very small strip mall. Food : 4/5 |

★★★★★
January 23, 2024

Every time I eat there it s great food and they are very nice people. Best food hands down.

★★★★★
January 23, 2024

We ve ordered several times and the food has always been amazing! The chicken balls and sesame chicken are delicious and actual white meat. Deep fried wontons are a new favorite for us. They re usually quite busy so we always try to order ahead and it s always been on time, fresh, hot and large portions and always very accommodating with specific dietary requests

★★★★★
Local Guide
January 23, 2024

Great food friendly service

January 23, 2024

Wanna wait 3-4 hours for delivery, get food from here. Very rude and the food turned out horrible.

★★★★★
Local Guide
December 23, 2023

Take out or delivery, you cant find better Canadian Chinese food in the region.

★★★★★
December 23, 2023

this is the best chinese food ever, the takeout boxes are overly full, almond chicken is the best. fast delivery and friendly service.

★★★★★
Local Guide
December 23, 2023

Wouldnt eat in, they dont expect people to, foods good, usually fast but ask for time frame in weekends, service good.

★★★★★
December 23, 2023

Always get the lunch special

★★★★★
December 23, 2023

Tried this place out for the first time & glad we did. Grabbed a couple individual meals, & had to be the best chinese food we ever had. Not to mention, very friendly people greeted us when we picked the food up. Highly recommended!

★★
Local Guide
December 23, 2023

It was disgusting, the worst Chinese food I have had to date. The chicken Balls and almond chicken were light if there was 20% breast to 80% batter. My dog wouldnt even eat it.

★★★★★
Local Guide
December 23, 2023

I like the food its a lot better than I had

★★★★★
December 23, 2023

Love the food!!!!!

★★★★★
Local Guide
December 23, 2023

Been eating here a few times a year for years and there only gotten better.

Local Guide
December 23, 2023

We called and asked about eating in, the guy said yes Ava we got there and it was a no.

★★★★★
Local Guide
December 23, 2023

Excellent service and food. Ordered pick up. Thank you.

★★
December 23, 2023

I only ever ate Chinese food from the Wok Inn when it was a hole in the wall by a campground next to Gyro Beach which is now a parking lot. It was amazing food and friendly staff. Now living on the west side, weve ordered twice. This time around we ordered the family combo which comes with wonton soup aka dishwater with what appeared to be leftover wonton. The chicken balls were nothing but dough and the chowmein was dry and tasted reheated. The service has completely.bottomed out as has the quality of food for the $75 we paid!!!! Time to find another place when the craving strikes.

December 23, 2023

Food was terrible! Never again!

★★★★
Local Guide
December 23, 2023

Just love the food here .... but it seems like they take days off whenever they feel like it.... that sort of schedule really sucks not sure if I will go back just because of that

★★★★★
December 23, 2023

Best sweet n sour Ive had in the Okanagan

★★
December 23, 2023

Tried to place $86 delivery order on there website and apparently my place (8 minute drive in West Kelowna) is outside the delivery area. It wont let me place the order. How does this place stay in business ?

★★★★★
December 23, 2023

Amazing food, amazing service, great combo meal price

★★★★★
December 23, 2023

As always, food was excellent had won ton soup and potstickers. Both items were piping hot on arrival - which was promised within 45 minutes but arrived in just under 30. They ve never disappointed me.

Local Guide
December 23, 2023

Just ordered a set meal and delivered by Skip. What a mistake, worst Chinese food I have ever had. Everything tastes the same and very greasy. Poor quantity. Please dont ever be tempted. Food is definitely not fresh.

★★★★★
Local Guide
December 23, 2023

I used to go to princess across the rd this place is sooo much better . I usually have a combo for one , large portion and its fresh , great value good food . Now November 23 , I ordered meal for one . 20 to 25 minutes she said . Walked down there 30 min had to wait another 35 minutes . The place was crowded more then 10 people waiting . More people coming in not coming out of the kitchen . Its ok to take one hour to get order ready but dont tell me 20 25 minutes.

December 23, 2023

Dont order from her. They missed items on my order paid 57$ for 2- 16$ meals such a rip off there a joke.bland food too

★★★★★
December 23, 2023

Great food, large portions, nice people running the business for sure my new go to place for Chinese food keep up the great work.

★★★★
Local Guide
December 23, 2023

Large portions of good quality north american Chinese food. I had a dinner for 1 that I am sure 2 people could share,especially with the option to add a dinner item for a token price. I phoned my order in and was ready at the time they asked me to pick up. Easy to access off hwy 97 on Byland rd. west Kelowna. I would recommend this restaurant more for take out or pick up as there is limited seating. If you try them out dont forget to leave a honest review.

★★★★★
December 23, 2023

We just moved to the area and have been looking for a Chinese Food restaurant to call ours . Wok Inn 3 is it. Pricing is reasonable, portion size is good, and their online ordering system is the best I have used.

★★★★★
Local Guide
December 23, 2022

Christmas Day, got my order on time for pick up. Decent quality food, large portions. Ginger beef was really good!

Local Guide
December 23, 2022

New Year s Eve 2021 we ordered just after 4 pm, food didn t show up until almost 730 pm, 3 hours later! I get that they were busy, but maybe call people to let them know!! Plus when I did finally get through by phone while waiting, they refused to give a discount for being 2.5 hours late. The food actually showed up a bit warm but we had already eaten by then.

December 23, 2022

Lost business . Called at 545pm and was directed to place order online. Placed order for delivery it was expected to arrive at 645pm. Called at 800pm and was told it was being prepared. Called back at 900 was told delivery driver was on his way. At 935pm I called back and was told it was being packed up at this point I asked to cancel the order. Very unimpressed and will not be ordering again. We will looking for another local Chinese restaurant.

★★★★
Local Guide
December 23, 2022

Ive had a hard time finding a good Chinese food restaurant in Kelowna. They used to have dine in but not since covid hit. Food is good though and worth ordering, the tofu dishes especially.

★★
Local Guide
December 23, 2022

$70 for 2,low quality, low quantity. Not impressed at all. Chow mein so salty, couldnt eat

★★★★★
December 23, 2022

Best mixed vegetables I ve ever had!

★★★★★
Local Guide
December 23, 2022

Great lil place for pick up. Always busy but still fast. Beside Mary janes so perfect for the herb and munchies right after. Cute staff, original style authentic food. Fried rice is best in west kelowna.

December 23, 2022

TERRIBLE customer service. Last two times that I ordered (including last night), with delivery requested several hours later, I received a call after order was overdue and told they could not deliver unless I have cash. I always pay with debit, never an issue before. Food is NOT good enough to deal with that. Never ordering thru them again.

★★★★★
Local Guide
December 23, 2022

Delicious and huge portions

★★★★
Local Guide
December 23, 2022

Always good from Wok Inn 3. New management, things have changed a bit but not totally unacceptable.

★★★★★
December 23, 2022

Very professional very quick service considering they re so busy

★★★★
Local Guide
December 23, 2022

They were fantastic and charged us the old prices the food was very good too

★★★★★
December 23, 2022

Food was amazing and our food was quick to come. Amazing customer service as well, definitely recommend

★★★★★
Local Guide
December 23, 2022

Very easy wok inn to the store to pick up my groceries i mean food it was chep and god

★★★
Local Guide
December 23, 2022

The food was alright, but the portions are absolutely massive. The woman that called to confirm our order was super sweet and polite, but upon going into the restaurant to pick up our order the staff running the front till area left little to be desired. We got zero fortune cookies with our meals, and between two one person 3 dish combos we received two napkins, and one little packet of soy sauce which resulted in us having to go back inside and request at least one more. The woman at the front really didnt want to even give us a second packet which sort of blew my mind, especially considering they gave me 4 packets of plum sauce for the one egg roll wed ordered. They never did give us more napkins, despite one of the Styrofoam containers breaking open and leaking everywhere inside our car due to how it was packaged which also left little to be desired as well. The service was pretty disappointing considering the amount of money we spent for just two people eating out, and I doubt we will return anytime soon, if at all.

★★★★★
Local Guide
December 23, 2022

Just tried through Skip the Dishes, it was hot & delicious. Generous portions and delivered with 30min.

★★★
Local Guide
December 23, 2022

Customer service is fantastic here but I personally wouldnt eat here again, after feeling the way I feel. I dont recommend eating their food. Which is weird because my mum and her friend feel fine after eating the same food. Perhaps its just me and how healthy I think I am? I remember getting food elsewhere and felt far better because it tasted much better

★★★★★
Local Guide
December 23, 2022

1st time eating there and it was delicious . Will order again

★★★★★
December 23, 2022

Consistently the best Chinese food in town! Try the sweet and sour pork and the almond chicken :)

★★★★
Local Guide
December 23, 2022

Food is good. Unhappy with forced tipping for pickup food, pickup should usually have a discount. Beware online orders force a 10% tip on your order total. Pay online because if you pay at pickup their machine prompts you to tip 12%, 15% or 20% (there isn t a no tip option) before you even get your food/bill, so it s very easy to double tip.

★★★★★
Local Guide
December 23, 2022

I thought the food was very good. Got a combination plate. Portion was great. Vegetables all seemed very fresh and tasted. Nice and fresh. Looked bright and desirable. First time being here. Thought the food was pretty darn good. Price was okay too. Purchased Combo 3 - chicken balls, beef and vegetables chicken fried rice.

★★★★★
December 23, 2022

The ginger beef and wor wonton soup are amazing. Delivery was really fast.

★★★★★
Local Guide
December 23, 2022

Great food. Have tried a few other places that don t quite do it for me. Wonderful fast service- delivery was exactly what they said it would be. Wonton soup was amazing and so was the sweet n sour pork. Yum!

★★
December 23, 2022

Ordered on a Saturday at 5:45. Received meal at 8:15pm. I believe they had delivery issues, and were also busy. After a few calls to check, and speaking to management I was offered a 10% discount. I think in this exceptional case (if that is what it was) I should have received a larger discount or compensated in some way to try and keep my business. Food was fine- but over 2 hours for a place that is 10 minutes from my house is unexceptional. As a business owner I am Disappointed at the lack of customer service

★★★★★
December 23, 2022

Accidentally ordered at this location when I meant to order to Rutland. Gave them a call to let them know Id be a bit late picking it up. Got there and the food was still hot! Even after rush hour traffic! Everything was delicious and my boyfriend and I have found our new go-to place to get Chinese food!

★★★★
December 23, 2022

Take out only

★★★★★
Local Guide
December 23, 2021

Never had a bad meal here love their food

December 23, 2021

This has always been our go to place for Chinese food in West Kelowna but we are officially done ordering from this restaurant. It started a few months ago when we ordered delivery and it never showed up so I went to go pick it up instead. Today we called and ordered as soon as they opened earlier in the day for a 5pm pick up time. Got there a few minutes before 5, waited in line to pay. Got to the front of the line, paid and then the girl at the front counter very rudely said you can go wait in your car. I was confused and she just kept repeating it until I walked away not giving me an eta when my food would be ready. It wasn t ready until 520, 20 minutes AFTER our scheduled pickup time. No explanation, no apology just put our food down and walked away. Terrible customer service we won t be back.

★★★★★
December 23, 2021

we ordered dinner for 5 and were given a TON of food with many little extras and sauces. Everyone raved it was delicious

★★★★★
Local Guide
December 23, 2021

Always great food! friendly courteous service!

★★★★★
Local Guide
December 23, 2021

Getting food was slow but worth waiting for .

★★★★★
Local Guide
December 23, 2021

Good food and nice people

★★★★
December 23, 2021

Delicious food! Big helpings ! Friendly family run staff ! Very good pricing ! THANK you wok inn for all the years of great food !

★★★★★
December 23, 2021

Ordered tonight a combo E....was really great!!Meal was ready when I picked up! Staff are fantastic!

December 23, 2021

Absolutely useless! Ordered food, simple. An hour and 20 minutes had gone by and still no sign of delivery. Called to see and they said oh it will be there in an hour. Dont waste your time.

★★★★
December 23, 2021

To me... The food is always hot and fresh

★★★★★
Local Guide
December 23, 2021

Wok inn and get bang for your buck!! Good food and fair sized portions. Will be back

December 23, 2021

Ordered delivery on q app at 4 45. Was supposed to be an hour. Called after an hour and a half,was told they were running late, told me another 45 to 60 minutes. Called again at 7 15. Was told it would be leaving restaurant in another 10 minutes. Told the woman if it didnt leave in 10 minutes to cancel order. Waited another 15 minutes and was then informed via app that my order had been canceled. No apology nothing. HORRIBLE CUSTOMER SERVICE! We have been loyal customers for years. Wow! Thought restaurants appreciated loyal customers during covid. If you want food from here make sure you pick it up yourself!

December 23, 2021

Use to be our go to place (I would have given it a 3 star over the past 5 years, plenty of hits and misses, sometimes the food rocked other times it was forgettable). Ordered take out for a family members birthday party. Picked up at 4:30PM on a Tuesday evening. Worst food I have ever received regardless of cuisine. To serve cold day old food was a disgrace, had to be old because what we ordered and picked up in half an hour would need to be hot. Had it not been for being a family members birthday party I would have taken the food back and dropped it on the floor and left. What a waste of $80 (and I tipped them $10 as it was ready when they said it would be). As the saying goes.........fool me once..... Place could use a good cleaning.

December 23, 2021

Horrible. Mothers. day. 2.5 hour wait. We called and they said it would be another hour. No help, no compensation , very disappointed. Would not recommend.

December 23, 2021

Ordered at 5pm, they said deliver would be an hour to hour and a half tops. 715 shows up...no food. My husband called and we got this number is not in service. 10 times at least. Tried from my phone same thing numerous times. Finally get through, they say it will be another hour. So 3 hours for food that we were waiting an hour and a half tops for. No care, no compensation. We will never eat here again. A&W for the win!!

★★★★★
Local Guide
December 23, 2021

Friendly staff, and great food. Tried their Singapore style rice noodles ,it was amazing and portion size was very good as well

★★★
Local Guide
December 23, 2021

No lack of food. Taste good.

★★★★★
December 23, 2021

We are house sitting and dont known any places to eat around here. Googled restaurants and decided to try here. When I called his little son answered, he was very polite and asked me to hold. Once the dad answered I let him know I was thinking of doing 2 orders for one. He let me know his favorites and made sure we didnt get double of anything. We got our food in amazing time id say about 15-20 minutes. Food was amazing!! We highly recommend this place!!

★★★★★
Local Guide
December 23, 2021

The staff was very friendly when i came to pick up my food, and the food was a 10 out of 10 everything was fresh and hot and very tasty been awhile since i had chinese that was good will definitely order again

★★★★★
Local Guide
December 23, 2021

Always drop in when in town

★★★★★
December 23, 2021

First time we tried this place, food is good, price is reasonable, is pick up only and the portions are big.

★★★★★
Local Guide
December 23, 2021

Best Chinese food Ive had in several years as well as a great price point

★★★★★
Local Guide
December 23, 2021

Great food good service

★★★
Local Guide
December 23, 2021

Not my fav but not bad in general

★★★★
December 23, 2021

Good food for sure! They are friendly and make delicious food and the portion size is quite big!

December 23, 2021

Ordered online told us 45 mins we get there for our dinner for 6 plus extra dishes and then get told to keep waiting we paid thinking couple minutes , but nope another 40 minutes! We asked did you not start cooking till I got here they said yes thats how they always do it, yet a gentleman who entered and ordered over phone and paid in store didnt have to wait for his order. Not impressed no sorry it took forever or anything. Been going to then since they opened on this side went to wok inn number 1 even but nope never again bad bad service. And never in all the years I have been going there have we ever had to pay and wait when calling in a order

December 23, 2021

I used to love eating here! But after putting in an order online(dinner for 6 plus extra sides cost $121.15 tip included) and told online that my order would be ready for pick in 45 minutes I gleefully awaited my time. After arriving at said restaurant and paying for my food I was told it would be a couple minute wait. 30 minutes later I yelled at the worker wheres my food it was supposed to be ready 30 minutes ago. Was informed that my order didnt get started until it was paid for as per restaurant policy. I would rather starve than eat here anymore.

★★★★★
December 23, 2021

Absolutely the best Chinese in town

December 23, 2020

Always closed.

December 23, 2020

This is my first time and last time ordering from this restaurant. Quantity is good. However, the fast of the food is far off comparing to authentic Chinese food. Well at least the my Chinese tastebuds. The sesame chicken is soft instead of crispy. Assorted seafood hotpot taste... I honestly dont know how to describe it. I have never had peas in hotpot ever in my life. The fresh pea taste and hotpot have nothing to do with each other, absolutely weird.

December 23, 2020

I have found over the last few months the quality of the food has deteriorated so much that we will never get food thetr again. Last night we ordered and the food was not at all fresh. The ginger beef was just batter and a tiny piece of dried put meat hiding in the batter. Same with the seeet and sour pork. We threw most of the food in the garbage.

★★★★
Local Guide
December 23, 2020

Excellent food

★★★★★
Local Guide
December 23, 2020

Tasted pretty darn good to me.

★★★★
Local Guide
December 23, 2020

Awesome little place to go. Really family friendly and delicious food

★★★★★
December 23, 2020

Great little place. Food is always hot and fresh whether I pick up or have it delivered. Weve been ordering from here for years and have never had a bad experience. The inside isnt much to look at and Id never eat-in but they make great food. Service is friendly. Wait times for pick up are reasonable and if they are really busy theyll tell you so you can decide if you want to wait for an order order or not. Delivery arrives hot and in pretty good time. Since they started using Skip the Dishes for deliveries I find it much more efficient and a lot faster.

★★★
Local Guide
December 23, 2020

The chicken balls are best Ive had. The staff is friendly

★★
December 23, 2020

Joes garden was closed for renovations so I went ahead and tried wok inn. That was my first mistake. So disappointed. I ordered a combo for 1 to try before spending $45 for a family dinner. I ordered at 530 so I d have fresh food. Almond chicken and spring rolls were so dry and hard, over fried for sure. Or just old. The beef mixed vegetables had no bok Choi, huge squares of green peppers, giant leafs of cabbage, 2 pieces of beef, 1 carrot, a bunch of mushrooms and celery with a few pieces of broccoli as it s saving grace. It s flavour was bland and greasy. The chicken chow mein, meh. I like long skinny noodles. Not short medium ones like the grocery store. And they were mushy like worms. Hardly any cabbage or chicken in the mix. But did have shredded carrots. Basically no flavour again. A waste of my money. I did choke down the almond chicken since it was the most edible of the bunch and I was starving. I wouldn t eat there again. I ll patiently wait for joes garden to open its doors back up. That s some serious Chinese deliciousness!

December 23, 2020

Ordered food for pickup, was told it was a 1hr wait. That is abnormal but okay its a Saturday. Show up 1hr later then proceed to wait over 1hr outside before receiving our food. NOT IMPRESSED! No discount or credit for future purchase. Maybe stop taking calls for more orders when your 2-3hrs behind... Skip the dishes driver came and left over 10 times while we waited...online skip the dishes app said only 30 min wait time for delivery. Been eating at their restaurants for years and this is unacceptable customer service

Local Guide
December 23, 2020

We ordered 3 beef dishes (beef and broccoli, beef with snap peas and ginger beef). The beef and broccoli and beef and snap peas had very little actual beef, very expensive veggie dishes. The both lacked flavor and were quite bland. The ginger beef tasted like the ginger beef kit you get at M&M Meats. An order of over $50.00 and no fortune cookies. Next time we get the craving for Chinese Food, we will wait until Wednesday when we can order from Mei Wei and get our moneys worth and know it will be fresh and flavorful. VERY DISAPPOINTED IN WOK INN 3.

★★★★★
Local Guide
December 23, 2020

Amazing! Beautiful big quantities very fresh and delicious! I will definitely order again! Thank you :)

★★★★★
December 23, 2020

Great food

★★★★
Local Guide
December 23, 2020

Food has good flavour

★★★★★
Local Guide
December 23, 2020

This is one of our favorite places for Chinese food

★★★★
Local Guide
December 23, 2020

Always busy good food

★★★
Local Guide
December 23, 2020

Meh

★★★★★
Local Guide
December 23, 2020

They make fabulous food

★★★★★
Local Guide
December 23, 2020

Never disappointed. I believe out of dozens of times of ordering Ive only ever had mediocre food once. You get large quantities and the food doesnt make you feel sick after. Its not super greasy and tastes great!

Local Guide
December 23, 2020

Really nice girl at the counter. Sadly the food wasnt good at all. I was really disappointed.

★★★★★
December 23, 2019

Great Chinese food!

★★★
December 23, 2019

The dry garluc spareribs I ordered were not edible. So dry and overcooked.

Local Guide
December 23, 2019

Cant order without leaving a tip online. Pretty presumptuous that Ill like your food before ordering. Cancelled my order. Went into the restaurant and their price for a combo was $12.50, not what their website said was $11.95. Forced to pay 12% to use debit. Scam.

★★★
December 23, 2019

Pricing has gone up a lot and the quality has gotten a little bit less. Still good but much better 3 years ago.

★★★★
Local Guide
December 23, 2019

Great food!

★★★★
Local Guide
December 23, 2019

Yummy

★★★★
Local Guide
December 23, 2019

Good food and large portions

★★
Local Guide
December 23, 2019

Mediocre food. Inconsistent quality. Quite peeved because they add their own tip to the bill. Not impressed by service or quality.

★★
December 23, 2019

First order...mostly good. Except veggies were mushy and old. Today all was dood except the almond chicken. Was dry like it was cooked two days ago. Yuk not good.

★★★★★
December 23, 2019

Our go-to for Chinease in West Kelowna. Always happy with the food.

December 23, 2019

Want to get ripped off come here, ordered 50.00 worth of food! Chicken balls were all dough, beef chow mein was all noodles and the chicken fried rice was rice with some peas!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

★★★★★
Local Guide
December 23, 2019

Great food and great value

★★★★★
December 23, 2019

Best chinese on the Westside

★★★★
Local Guide
December 23, 2019

Good price, food was tasty and staff were friendly.

December 23, 2019

Not impressed with food quality.

December 23, 2019

Very disappointed with the quality of the food. Some food undercook and some overcooked. Will never order here again.

★★★★
Local Guide
December 23, 2019

Great food and price but the little rage boy can go else where. (Child of an employee/owner.)

December 23, 2019

Very poor service on take-put and Delivery orders. Waited over 30 minutes in the restaurant after the scheduled pick up time. Next time tried delivery and waited 1 hour and 45 mins for the delivery, before I just ended up phoning and cancelling the order. Will not be going back.

★★★★
Local Guide
December 23, 2019

Great service and good food. Could use new covers on the benches.

★★
Local Guide
December 23, 2019

Food has been better before. Deep fried prawn batter was hard. Chowmein was tasteless. Sweet and sour pork was tough.

★★★★
Local Guide
December 23, 2019

Unassuming from the outside but very fresh delicious food. Service was pretty good

★★★★★
December 23, 2019

You can wok in and then wok out

★★★★★
Local Guide
December 23, 2019

Okay, I know my ginger beef and egg foo young and I had a craving after my sons basketball, so, on a flimsy whim, decided to pop in and inquire as to whether or not said items were legit. I had my doubts given the overall look of the digs but both food items were delicious. Egg foo young was how it would be expected from a place in say, Vancouver China town and the ginger beef was crispy, sweet and perfectly spicy.

★★★★★
December 23, 2018

Good food large portions

★★★
December 23, 2018

Was forced to Skipthedishes website which said they dont deliver to our area, even though theyve delivered here before. Livechat didnt help. Called instead. Boucherie area.

★★★★
Local Guide
December 23, 2018

Nice simple, casual atmosphere, good for families and tasty food

★★★★★
Local Guide
December 23, 2018

100% best Chinese ever. Anywhere in the Okanagan.

★★★★
Local Guide
December 23, 2018

Good food and decent price.

★★★★
Local Guide
December 23, 2018

Delicious food with quick service. Andy and Cindy are wonderful people who will do their best to make sure your happy! Definitely worth a try!

★★★★★
Local Guide
December 23, 2018

My favorite Chinese food place in West Kelowna

★★★★★
December 23, 2018

Good chinese great price,I will go back.

★★★★★
December 23, 2018

Best chinese food on the westside!

★★★★
Local Guide
December 23, 2018

Best ginger beef! Wor won ton needs more flavour. Staff very friendly and attentive.

★★★★★
Local Guide
December 23, 2018

Best Chinese take out in town

★★★★
Local Guide
December 23, 2018

The Tang restaurant in the small town is pretty good. Support it!

★★★★
Local Guide
December 23, 2018

Good food good prices

★★★★★
Local Guide
December 23, 2018

Love the food there we get delivery and it s always super fast and always hot and fresh. Best Chinese in West Kelowna hands down!!!

★★★★★
Local Guide
December 23, 2018

Awesome chow. Whole family loved it had to put effort into stopping eating it after first loaded plate.

★★★★★
December 23, 2018

Best food. Try to visit everytime im in westbank

★★★★
Local Guide
December 23, 2018

The food and service very good.

★★★★
December 23, 2018

Good abundant Chinese food at a good price. No pretensions, friendly service.

★★★★★
Local Guide
December 23, 2018

I love this place. I order the wor wanton soup almost every time I stop. Delicious doesnt go far enough. Perhaps the words completely satisfying. Great service and wonderful staff.

★★★★★
Local Guide
December 23, 2018

Good food

December 23, 2017

Horrible. Hair in my vegetables. So much liquid in the bottom of my dish that my almond chicken was soggy and the chow mein was swimming in it. I asked for hot sauce and was informed they didnt have any. Ordered for lunch take out, was quoted 15 minutes, I showed up roughly at 7 minutes after my call (expecting to wait) and my food was sitting waiting for me already packaged. Unsure how long the food was actually sitting there waiting. I picked one star because you have to at least pick one, otherwise I would have not picked any.

★★★★
Local Guide
December 23, 2017

better than most...

★★★★
Local Guide
December 23, 2017

Classic Chinese food restaurant. Nothing fancy here, we usually get it to go or have it delivered. The restaurant dining room needs a serious upgrade, but the food is good. Huge portions on the dishes. The combo dinners are good for 2 meals. When I get a craving for Chinese food, this is where I eat.

December 23, 2017

Some of the worst Chinese food Ive ever had.

★★★★
Local Guide
December 23, 2016

We get take out from here once a month and really enjoy. Best Chinese food around.

★★★★
Local Guide
December 23, 2016

Be advised, extremely large portions.

December 23, 2016

One of my worse experiences... i was in my lunch break from work.. had my wife and son meet me, they took agonist 30 min to get out the order of pad thai... every table that got there after us was served over and over and when we finally questioned where are order was she said they are just working on it.. why would it take them almost 30 min to start working on the other part of our order, the rest of my party was already almost done with their meal and my lunch was half over by the time we got the food. The waitress never asked if we needed anything and we dlsat without drinks for some time and had to ask for refills. This would be why people dont want to tip prior to the service being provided. May consider retraining. Sincerely, Felipe Davila

December 23, 2016

Terrible!! They mustve changed ownership over the last year or two because that used to be fantastic !! Last two times Ive been there its been disgusting ! This time I ordered very expensive lettuce wraps for takeout get home and they serve it with sweet-and-sour sauce disgusting who put sweet-and-sour sauce and lettuce wraps ! They used to be delicious lettuce wraps and even the lettuce wraps were disgusting the lettuce was sad yuck I will never go back !!

★★★★★
December 23, 2015

Love the food, service, & miss them terribly when they go on vacation.

★★★★
Local Guide
December 23, 2015

Pretty good chinese food. Excellent service! Beats mekong!

★★★★★
December 23, 2014

The combo lasts me 3 days and I couldnt go anywhere else :) always the best taste at a great price!