A&W Canada in West Kelowna
Chevron, 1192 Stevens Rd, West Kelowna, BC V1Z 2S8, Canada
About
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
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Most Mentioned
Just love the staff! So good. Good coffee too
Hard for any FF joint to have good atmosphere.
Good food, if you don't mind someone blaring their bright ass douche-lights while they order take out from inside. Can't fault A&W for that though, just my recent experience in the morning.
I used to love eating at A&W, but the direction they took with using lab grown chicken has caused me to never eat there again. I just finished eating their chicken strips, and I could tell it was fake. My body rejected it instantly, I felt sick, my mind feels bewildered and now I have a headache. From now on if eating A&W, I recommend to ONLY eat their beef.
Well. I got a bacon egger on an English muffin breakfast sandwich. Ate half. Realized then egg looked funny. Green spotted and looked grey. Hopefully I don’t get sick now. Since I was in a hurry couldn’t go back and deal with it. So I called and they jotted down name and number for manager. They offered to make me a new one, but no thanks… not a chance I’m eating there again. Super disappointed… staff was understanding and kind though.
Ordered a buddy burger with cheese and ended up with some extras….BONE! Chewed down on a piece of bone and chipped my tooth. Still no word back from Head Office. I will never eat at another A&W again in my life !!!! 🤬🤢
I'm here usually once a week so I figured I'd give them a review... Overall everything is great at this location, my burger is always on point (I customize ingredients and they get it right the first time every time!) the onion rings are to die for, always hot when I get them, same with the burger. Root beer is good, just a little weird that they don't use any ice ever, but I guess that keeps it from getting watered down lol. And the employees are always kind and friendly! Overall 5 stars, great job guys.
A&W in Peachland was the venue for our classic cars club meet it was a delightful evening. We got to have their awesome burgers and show off our shining cars of yesteryear. The turnout was good despite the closure of the highway from Summerland/Penticton. The staff at A&W were efficient, kind, and welcoming to our group. The food orders were well taken, the service was prompt and the burgers and fries were piping hot. Thank you A&W Peachland for being so gracious. We'll see you at our next show'n shine!!
Its A&W you really cant go wrong.
Foods always great, a little pricey but worth it
Good food as always friendy person at window
Staff great, good food, standard a&w
Typical fast good
Good service good food
Very well run and much better service and food the MacDonald s. Much better.
They have a really nice poutine . Good price. Fills you up
Best Canadian Burgers!
All average Parking: Close to shopping Kid-friendliness: All open and easy viewing Wheelchair accessibility: Seemed easy access
Poutine was salty but onion rings were awesome
Youre so woke its painful Im not a self-hating human so
Just had the best fries of my life!!! So perfect!!
Great food !!!
Drive through was exciting
Great place to stop for some food with your buddies
Always great
If A&W keeps the Whistle Dog Ill eat one every day for a year.
Your first born child for a burger and fries. Forget adding a drink
If Im going to the a&w its gotta be a root beer if course. Teen burger and fries. Yup... After a $pliff... Hutchyaaaa..... Got a deadly aunty burger
The food was fine, as was the service. A lot of homeless people outside the door which makes for an uncomfortable exit and entry. Food
Great food. Great service.
Overpriced slow service and nobody speaks english. Of course.
The fact that it s almost like every other order comes incorrectly. Only modification was no relish on one dog.. last time I was the only person in the drive through and both burgers were completely wrong
Best A&W in Okanagan !! Canadian breakfast is always just perfect. And do you know what? Personnal can always ear drive thru command in first time! Great place
Nothing better than A&W rootbeer! Their burgers are really good too.
The hamburger to beat is the Uncle Bacon Cheese.
Fast service .
Ordered rootbeer, onion rings, and sweet potato fries. I think the fryer was too hot. The coating was well cooked and the onions and sweet potatoes were almost raw. The root beer was good but the straw melted before we finished the drink.
Best A&W
Amazing people, Great Coffee.
5 star everything, burgers always tasting fresh
Friendly staff, great service!
I was helped by the manager, apologies I didnt get his name, but he was lovely. Everyone at this location has been kind and competent. Thank you :)
The team providing service this morning are the sweetest, and most attentive folks! So much appreciated!! Parking: Lots of parking, co-located with a gas station.
There was a mixup with my order they fixed it no questions. Food was delicious. Drink was perfect temp.
Great knock
It was amazing.
Excellent
Good food and very friendly staff
Very nice food, ok service and a very pleasant experience, the staff is very approachable, and I would recommend everyone to come
Decisive service
Cool
Food is great and I like the view, the burgers are very nice and tasty
Great restaurant!
Lady at the drive through is always nice.
Customer services is top notch! My food came hot and fresh... Mmmmm and the restaurant is very clean. Thank you for the Great Service today! Also it was very filling I loved it!
Ive always had great service at this A&W location.
Friendly service fries were piping
Cook told us it is closed 30 min earlier.. he wanted to close early and didnt want to serve us. Horrible service Food
Great friendly staff. The chairs could be more comfortable
Regular at this location and they constantly mess up my order and currently been sitting. In the drive through for 25 minutes staff is extremely slow and incompetent
great hospitality from jason. Love the guy and very friendly
Nice location, the food was good and the service was very quick. Not much else to say other than it is a run of the mill A&W.
I drive truck and this place has a decent breakfast where I can sit down and eat and theres parking across the street. Very friendly people and clean. The best A and W Ive been! Parking space
Good food , friendly staff and always quick
Change the sauce on the Spicy chicken back!
Great food and service
Very good foor and very kind workers
The best one for myself is the one that is on the Westside Stevens rd. Superfresh everything
Stevens Rd location is the nicest place I have visited. The staff are friendly and go above and beyond to make sure I have the freshest food and that I feel welcomed as a guest. They are already planning for my visits for the next morning. Ensuring fresh blueberry pies will be ready to go. Service excellence!! Thank you so much!
Loved the Fertile Burger! Thats the Mama Burger w/ egg if you havent tried it yet.. Food : 5/5
A big thank you to the drive-through staff for your friendly smiles and fantastic dedication to great customer service.
Good service
The staff were very friendly and the store was nice and clean.
Drive thru was quick and food was good
A coffee stop. Happy they had a clean washroom. Sorry they dont have non dairy creamer for us lactose intolerant.
Excellent food, slight communication barrier due to English fluency with staff at drive through
One of the slowest drive thrus during lunch hour. Would not recommend visiting when on a lunch break
I m a big fan of the fast food But I have to admit the fries were so good . Clean and nice ambiance.
Best burgers and poutine.
Great service with a smile
Super fresh food! If you love A&W this joint is serving it up properly!
I love how friendly the staff are. The food is always hot and fresh.
Cashier was pleasant, helpful and knowledgeable. Place was clean and food was delicious
I stopped in for thier famous lettuce wrapped burgers. They serve it well with fresh lettuce and all the messy ingredients that makes for a tasty burger. Did the drive thru. I was fairly quick and service was friendly. Good gluten free option for people on the run. Have stopped in many A&W restaurant since they started offering the lettuce wrapped burgers and have to say they do a good job of it.
Superb service as usual
Clean friendly and fresh food! Prompt service!
Fast service. Really nice staff
Went for dinner at this location this evening. There were only 2 other people in the restaurant. While I was waiting for my order, I went to look for a table. All the tables had some kind of stains on them, drink marks, ketchup, crumbs and the chairs havent been wiped in a long time. Its disgusting that you cant go to a clean restaurant to eat and that they cant have someone periodically go through and wipe tables, empty the garbage and check the washrooms especially when its not busy. Their focus is on drive thru only!! Like everywhere else!! I gave 2* because the food was decent and staff was friendly. It would be nice for the owner to comment on the 2* and not only on the 4 & 5*. Address the issues!!
Yummers
Consistently good.
Start of our road trip, stopped for a quick easy breakfast. The standout was the lovely team working there. Three young gentlemen running the show. One seemed to be in training and a more senior team member was showing him the ropes with patience and kindness. It s was just awesome to see young people working hard with smiles on their faces. Good job!
Drove thru this morning with a larger order... Gabriel helped us and he was amazing - he was cheerful, he was working quickly and happy to be there, and he was great about communicating with us! Our order was accurate (so rare nowadays!) and the food was great! I hope Gabriels parents know how great of a kid theyve raised!
The order I placed was a little complex , Gabriel and other staff was great and helpful and made order to my customisation, and they are very honest, something in my order got placed accidentally and they returned my money back for that item and loved the experience!!
Staff were extremely poor at the quality of service and coffee was not stirred.. very poor service
Super
Keep the $3.99 teen burgers.
The burgers are always fresh and hot mmm yummy BTW the green pepper is just freakin cool no reflection on A&W.. They have the best chicken burgers and those onion rings are to knock over a convenience store for. lmao I also love the frosty mugs of root beer mmm yumyums
This place is clean, fast and friendly. They are consistant and always tastes right. If anything to complain about, their indoor eating area is always too cold (AC is set way to low).
Quick service, spacious and very clean inside
I eat here often I have never had a wrong order or bad food the staff is awesome food is fresh and never rushed.I appreciate not having to check the bag before leaving the drive through Vegetarian options: Veggie burger available Parking: Usually no issues parking with lots of spots available Kid-friendliness: My kid loves the chicken strips Wheelchair accessibility: Ground level with wheelchair accessible sidewalks
Good
Good quality fast food
This location is right by my home and Ive always had the same service each visit. Everyone is friendly, the dining area is always kept clean, and my burger is always made right.
Good
They randomly open and close the inside to customers. No reason for it whatsoever. One day it ll be open the next it s closed. Usually closed though. Nothing to do with covid. So if you re not in a car you have to walk through the drive thru. I ve had to wait several minutes at the window trying to get their attention. Other times they ll tell you to stand to the side and help several other customers in cars before getting to you. If you re gonna go here make sure you re going through the drive thru in your car. Also, their mobile app tells me they don t accept mobile orders at this location, and they don t care and won t do anything about it or honour their deals. I don t expect much from fast food restaurants, but some of the staff at all this location really don t care about their customers at all.
Always the same
Covid Safety Protocols in Place... Ordered the Havarti cheese Uncle Burger and Havarti Buddy Burger 2 med A&W Rootbeets and Onion Rings & Fries.. The Onion Rings were gross...falling a part and OVER Salted cooked too long or too many times? Very disappointed since we had to PAY extra for them? didnt have time to go back in to fix...shame on you guys...if you wouldnt eat...dont push it out the window or door...Very Bad!...not going back to that location...till demonstrate Customers = Employees tastes too!
Gross food. Overpriced and the bad greasy
Good old a&w
I just had my first Havarti burger - surprise! It has red pepper in it - really good. A must try.
I always love the burgers. But I was pretty upset when I pulled up and ordered a mozza burger. Only to get asked if I wanted to add bacon. After years of being a fanatic of the mozza burger. I know it comes with bacon. As well as there is a picture in front of me in the drive through. With bacon on it. Then after I was told repeatedly they dont serve it with bacon. I Googled it. And sure enough. Comes with the bacon I always get. These managers or owners are screwing people on the bacon to save money. Not impressed at all. The woman that delt with me was so unbelievably nice. She gave me my bacon on it and was so nice to me. I will continue to order from a&w. But never again from this location. I expect better from a franchise. Sincerely, bacon buddy... BB
Fast and friendly staff, great food as ordered and my big truck fits their drive through.
Brutal 25 minute wait for some burgers.
Great choices for a quick bite. Breakfast, lunch, or if you just want to snack.
Bit of a wait but really good fresh food
Had a really yummy bacon and egger on a 7 grain bun.
Bacon and egger breakfast sandwich was good. Thanks
Incapable drive thru staff this morning. Seems like they are daydreaming instead of paying attention to their job. Ask for ketchup in bag, no catchup in bag. Got the wrong amount Sugar/cream in my coffee. Sat at the window for 4 minutes waiting for the drive-thru attendant to pass me my order that was already complete sitting in the tray.
Great place to swing by after a hard day biking
Drive thru was quick no issues
Going inside was a longer wait then the drive thru. We couldnt drive thru as we had a trailer.
Great service from the people there, but just tried the Nashville hot chicken sandwich. Well Ive had better a&w need to try again, not good guys.
Will always love it...
This place is horribly managed
I really like their breakfast bacon and egg sandwiches. Far better than other fast food places Ive been.
I dont usually eat fast food but cant resist A&W onion rings. They are the best!
Always enjoyable, good service, good food.
Good
Worst service
Always a favorite!
Quick service and the food was piping hot. Keep up the good work
Always as good as expected. Beyond meet burver & onion rings...mmm mmm mmm
Great service and food
Good stuff just stay away at lunchtime super busy
When A&W came up with your coffee 2 years ago, I tried out for almost a month straight. Overall, it was horrible. Once in awhile it was good, but never consistently. Now, they reintroduced it and I love it. It is much better than everybody elses. The restaurants are more consistent now and I think they understand the value of providing a good cup of coffee. I highly recommend you try a cup
Always a great burger!
Consistent food
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