Subcity Donair West kelowna in West Kelowna

1195 Industrial Rd, West Kelowna, BC V1Z 1G4, Canada

★★★★☆
(249 reviews)
Categories: Kebab shop Fast food restaurant
Website
subcity.ca
Address
1195 Industrial Rd, West Kelowna, BC V1Z 1G4, Canada
Plus Code
VC7P+V3 West Kelowna, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
10 AM–7 PM
Tuesday
Closed
Wednesday
Closed
Thursday
10 AM–7 PM
Friday
10 AM–7 PM
Saturday
11 AM–7 PM
Sunday
11 AM–6 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Dining options
Lunch Dinner
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free of charge street parking Free parking lot

Photos

Reviews

4.2
★★★★☆
249 reviews

Most Mentioned

price (16) beef (11) spicy (8) cleaning (6) poutine (5) dipping sauce (4) ingredients (4) portion sizes (3) addictive (2) toppings (2)
5 stars
147
4 stars
51
3 stars
19
2 stars
9
1 stars
23
November 28, 2024

$35 for two kebabs?? Outrageous pricing. The quality of the meat is sub par at best. Please don’t waste your money by coming here. Also no locks on toilets

★★★★
September 3, 2024

Food could have been better in portion and in taste. It was their 1st day the new owner said. It's all Halal food in this location as well as the downtown location in Kelowna he said. Would visit once more to see how it's improved the next time, especially since proper halal options aren't that many in the Okanagan region

August 27, 2024

DON'T WAST YOUR MONEY ⛔️⚠️$13 dollars and you get the smallest Donair in the word with dry meat.. For $13 dollars I could have gotten a large meal somewhere else. I was going to go to subway but seen this on line thinking it was OK. Was I wrong angry with todays choice 😤😡. Now I'm more HANGRY then when I first got there as it was only an appetizer and have to go to A&W for an actual full meal wasting more money when i should have just went there to beginwith. I know you can get what you want on it but I went with classic and ripped myself off. Sure you can put other ingredients on it but then your drowning out the meat flavor. Which had none I may add as their was little meat and dry as hell

★★★★★
July 31, 2024

Awesome chicken donair poutine with choice of sauces and toppings! Excellent service. Thank you Hayley!

★★★
May 22, 2024

I ordered a beef donair platter. The meat was average compared to the great, authentic donair I've had before. However, the service was excellent, and the employee was very accommodating to my dietary needs.

October 5, 2023

Absolutely disgusting! Cut the donair in half and found 5 long brown hairs in the beef. The guy making them has a huge bushy beard. Not hard to imagine what happened there! Had to fight to get a refund and they tried denying it. Stay far away from this place!

★★★★
March 5, 2021

Great service! Also, fast, affordable and great flavour with a nice variety of products. A few tables were open to eat in

★★★★
March 23, 2019

Good donair and quite filling. Spicy fries were good (not really spicy) and the sauce was really good. It is a bit expensive (16 bucks for donair XL and fries) but you get a lot for it. Service was nice and quick. Parking is free in the complex as well.

★★★★★
Local Guide
November 23, 2024

Very good beef donair. Fresh ingredients, friendly staff.

★★★★★
November 23, 2024

Really good chicken strips and fries!

Local Guide
August 23, 2024

Doubling price within 2 years is theft. Food is good so is service but milking the inflation is horrible. Never again.

★★★★
Local Guide
July 23, 2024

Gyro wrap is amazing but prices are so expensive here for a hole in a wall place. Worth a try tho

★★★
Local Guide
May 23, 2024

Not the greatest donair, a bit overpriced for what it is

★★★★★
Local Guide
April 23, 2024

My husband and I have been going here for 14 or so years. the owners are AMAZING. we moved to Vancouver 10 years ago and always make sure to get our fix when we visit. this last time they went out of their way to separate ingredients for the donairs so we could take a couple home. let me tell you my husband is SO happy to have his last one today. amazing amazing owners

Local Guide
March 23, 2024

Everything is prep ahead so you never know how long the ingredients have been sitting around for. Busters Donairs are a great example of a good Donairs place Food

★★★★★
Local Guide
December 23, 2023

Best food around!

★★★★
Local Guide
December 23, 2023

One of my Okanagan staples

★★★★★
Local Guide
December 23, 2023

My favorite donair place. If you ask me why.... ? When it comes to eating out, there are 3 factors I focus on. 1) Quality_Taste 2) Quantity_enough to make me feel full 3) Price. Here, I always order chicken donair (salad). They add în my salad, exactly what I need. They never rush me, and are always polite and smiling. I eat like a King (more like a hungry fireman, lol), because I love food. Their price is best price. Another thing I like here is the variety of soda. My Pepsi zero max is always available, and if I want to have a drink at room temperature, they bring the perfect one for me. The place isnt fancy, but you can feel the love. Its all you need. Bon apetite!

★★★★★
Local Guide
December 23, 2023

Food was amazing. The waffle fries with the seasoning....just delicious! Have the falafel wrap and you wont regret it. The man working the counter was professional and made things the way you ask. That is what you want from a Donaire joint. The shop is what youd expect at an industrial park, but not really somewhere Id want to stay and eat.

★★★
Local Guide
December 23, 2023

Not bad! I like the salad option for donairs. 3 stars because they do not make the classic garlic toum sauce or the classic sweet sauce. Not a fan of the tzatziki garlic, just wanted the garlic sauceeeeee and sweet sauce :).

★★★★★
December 23, 2023

i love this place full of energy and tasty food best donair i tried in my life.

★★★★★
Local Guide
December 23, 2023

Best fries in West Kelowna hands down. Also get and extra thing of the sauce you will not be sorry!!!

Local Guide
December 23, 2023

Service was okay.. but food was not good in my opinion and the place looked dirty and not taken care of when I was there

★★★★★
Local Guide
December 23, 2022

Best donairs in town

★★★★★
December 23, 2022

The best service and such a large portion for the money. Grate Job

December 23, 2022

Easily voted the DIRSTIEST restaurant. The floor in there is worse than a multiple car garage. The walls are COATED in greace and fluff from God knows what. I do not know how this place is allowed to serve!?

★★★★★
Local Guide
December 23, 2022

I love West Kelowna and I love its shops Subcity Donair is a great example of West Kelowna food service, they make the experience rich in flavour my whole family loves their service and food both top notch.

★★★★★
Local Guide
December 23, 2022

Theyre donairs are delicious but their fries are the best

★★★★★
Local Guide
December 23, 2022

Food is always good and fresh!!!

★★★★
Local Guide
December 23, 2022

Staff are very friendly and the food is good. I love the spicy fries. Only con is the prices are a bit high.

December 23, 2022

Was just there. Walked up as she was locking the door. She said they were closed at 4. I told her it was only 3:45. She shrugged her shoulders and walked away. A few more people showed up as I was walking back to my car, they were surprised to see it closed as well. I ve been there before so I know the food is great, but that s lousy service.

★★★★★
Local Guide
December 23, 2022

Great food

Local Guide
December 23, 2022

What. A. Letdown. Kelowna location is great. Found out West Kelowna had one so I gave it a try. Greeting: You want anything deep fried?. No Hey how are you?, no welcome. Ordered our food. I dont understand why you are taking a staple topping on a donair, like feta, and charging extra for it. Got in the car. Waited for that warm food in the car, make ypu kinda hungry smell. My car smelled like wet cardboard all the way home..... the smell was matched by the taste. The guy asking us what we wanted put our food together and then went to the back (in plain view), sat down, and started playing on his phone while his coworker finished cleaning up and putting our, and the previous customers, food in a bag.

★★★★★
Local Guide
December 23, 2022

The place is clean and the service was friendly. I couldnt decide on what sauce to try and both ladies were very friendly and helped me pick one. The food is delicious. This is the only subcity donair location where I didnt get sick after eating.

★★★★★
Local Guide
December 23, 2022

Great food and service.

★★★★★
Local Guide
December 23, 2022

They give good portions for a good price. Food is always fresh when I have gone, and the staff are good people providing good service

★★★★★
Local Guide
December 23, 2021

Now that is a good donair!

★★★★★
December 23, 2021

Best donairs in the okanagan

★★★★★
Local Guide
December 23, 2021

Got 2 jumbo last night great staff great food .. always a pleasure at sub city on Bernard Ave. Family business. Support our small companies. ...

Local Guide
December 23, 2021

Very disappointed. Meat was dry and tough. Pita was hard and dry.

★★★★★
Local Guide
December 23, 2021

Great flavours great taste and great staff.

★★★★
Local Guide
December 23, 2021

The meat for my donair was kept in the fridge and wasnt freshly shaved. It would have been nice to have fresher meat but it may have been because we were there 15 minutes prior to close. Highly recommend the sweet sauce its fantastic!

★★★★★
Local Guide
December 23, 2021

Best poutine I have ever had!

★★★★★
December 23, 2021

Always fresh and tasty, big portions

★★★★★
Local Guide
December 23, 2021

Friendly service! And delicious food!!

★★★★
Local Guide
December 23, 2021

Really good Donair and the best fries ever!

★★★★
Local Guide
December 23, 2021

Tasty donair and waffle fries with spices, good service, quite fast.

★★★★★
December 23, 2021

Very good food.

★★★★★
Local Guide
December 23, 2021

Always great!!! The guys there are great and friendly!!!

★★★★
Local Guide
December 23, 2021

Very good food

★★★★
December 23, 2021

Good food, good service

★★★★★
Local Guide
December 23, 2021

Best fastfood in town

★★★★
Local Guide
December 23, 2021

Very good. Beef kebab awesome.

★★
December 23, 2021

Decent enough donair. I have eaten at multiple locations. Lake Country is my favorite. This location really needs an overhaul on decore. Old U shaped vinyl booths that are all torn up. While eating I couldnt help but notice how discusting the table bases and chair legs were. Never been so much as wiped off. Felt like I needed a shower.......dirty.

★★★★
Local Guide
December 23, 2021

Everything was so fresh, hot and delicious! The frustrating part was that they were out of fries and offered the waffle fries, then charged extra for the waffle fries....

★★★★★
Local Guide
December 23, 2021

Throw names Basha I thought was the best but I was putting my place when I hit subsidy its where its at

★★★★
Local Guide
December 23, 2021

Great service food is always great the spicy fries are my favourite and are a must try

★★★★★
December 23, 2020

Always a good choice.

December 23, 2020

Used to be great. Service is just embarrassing now and food has gone downhill

★★★★★
December 23, 2020

You have to go and have one and you will not reget it

★★★★★
Local Guide
December 23, 2020

Always delicious

★★★★★
Local Guide
December 23, 2020

The staff is always friendly and the portion size is good for the price.

★★★★★
December 23, 2020

Friendly service and my favorite peach drink on top of yummy donairs

★★★★★
December 23, 2020

Great taste proper donair

December 23, 2020

Worst Service ever Food has gone way down hill.

★★
December 23, 2020

If you want to fill yourself up, maybe its a good stop. But the quality is somewhat lacking to my knowledge of donair.

★★★★★
Local Guide
December 23, 2020

amazing staff and delicious donairs and fries

★★★
December 23, 2020

Great food but place needs a cleaning up.

★★★★★
December 23, 2020

Great prices, the best deep fried pickles and cauliflower bites ever and such great staff!

★★★★
December 23, 2020

Delicious food! Tables needed a good cleaning.

★★★★★
Local Guide
December 23, 2020

Clean fast service

Local Guide
December 23, 2020

The food was terrible. There was no spices in the donairs. I asked for salt and pepper and it didnt seem like there was any of it in there. The chicken itself wasnt really fried, cooked or grilled. It tasted funny

★★★
Local Guide
December 23, 2020

Theyre okay. Ordered a poutine and there were maybe 10 French fries. It was literally veggies and chicken. Their secret sauce is amazing. Their fries when you actually get them are good too Pretty pricey. This is a picture of it without the veggies on top.

★★★★
Local Guide
December 23, 2020

Always perparing delicious donairs on a daily! Check em out!

★★★★★
December 23, 2020

5 stars for the young lady who has been working at this location for years. Very nice professional attitude, always super polite and I never wait long for food when she is working.

★★★★★
Local Guide
December 23, 2020

They make it how YOU want it!

★★★★
Local Guide
December 23, 2019

Easily the best place in Kelowna to get a great donair

December 23, 2019

Was not happy didnt even get a full fry I payed 4.50 and get what 10 fries no impressed

★★★★★
Local Guide
December 23, 2019

Friendly staff, quick service, great food! Awesome lunch spot.

★★★★★
Local Guide
December 23, 2019

Always so delicious. The fries are amazing.

★★★★★
December 23, 2019

These donairs are great highly recommend

★★★
December 23, 2019

Got the wrong order... after I specifically asked

★★★★★
December 23, 2019

Yumm

★★★★
Local Guide
December 23, 2019

Food was good. Service was excellent.

★★★★
Local Guide
December 23, 2019

This place is good!

December 23, 2019

Not really a donair. Not fresh. No tabouleh. It s more like a subway with a pita instead of a sub bun. Subway is fresher and has better quality standards. I ll never eat there again.

★★★★★
Local Guide
December 23, 2019

If you are craving a donair or falafel in West Kelowna this is where to go. Friendly service.

★★★★
Local Guide
December 23, 2019

Decent food at a pretty good price. A nice change compared to other quick options in the area

★★★★★
December 23, 2019

Excellent as always. Food is amazing and service is even better.

★★★★
December 23, 2019

Great Donaire

★★★★★
Local Guide
December 23, 2019

Great food and quality service.

★★★★★
Local Guide
December 23, 2019

Always great service and food

★★★★★
Local Guide
December 23, 2019

Always yummy!

★★★★★
Local Guide
December 23, 2019

Good service

★★★★★
Local Guide
December 23, 2019

Simply the BEST! 10 outa 10!!!

★★★★★
Local Guide
December 23, 2019

The food here is UNREAL. Absolutely love it. Friendly service as well.

★★★★★
Local Guide
December 23, 2019

Always fresh, always delicious, donairs are made to order and the secret dipping for their seasons fries is addictive

★★★★★
December 23, 2019

Quick and delicious!

★★★★★
Local Guide
December 23, 2019

Sooooo tasty. The prices have gone up and up seemingly every time I go in there... so I dont go nearly as often as I used to, but as far as fast food goes, this has got to be the best.

★★★★★
December 23, 2019

Beef donairs all the way!

★★★★★
Local Guide
December 23, 2019

Amazing customer service

★★★★★
Local Guide
December 23, 2019

So delicious, I ordered their beef donair. Similar set up to subway but better than subway by far.

★★★★★
Local Guide
December 23, 2019

Great sauces. Beef Donairs are the way to go. Hot sesame. Zesty Parm.

★★
Local Guide
December 23, 2019

Guy was so slow..i was almost later for work..and i dont work weekends..

★★★★★
Local Guide
December 23, 2019

Best donair around. Spicy fries are addictive

★★★★★
Local Guide
December 23, 2018

Great food make sure you get the fries

★★★★★
Local Guide
December 23, 2018

Fantastic food!

★★★★★
December 23, 2018

Great food, always order an extra dipping sauce with your fries tho

★★★★★
Local Guide
December 23, 2018

I love this place every time Im out that way i stop in and get spicy fries and onion rings i really like the Donairs!!

★★★★★
Local Guide
December 23, 2018

Loved it fries are the best!!

★★★★★
Local Guide
December 23, 2018

Soooo good. Thats all. Honestly best donair Ive had since moving here.

★★★★★
Local Guide
December 23, 2018

Great food, their secret sauce is pretty good on the donair, but superb as a dipping sauce for their fried shrimp, and the gravy was nice and rich, made for a lovely poutine.

★★★★★
Local Guide
December 23, 2018

Great food and service

★★★★
Local Guide
December 23, 2018

Good food

★★★★★
Local Guide
December 23, 2018

Mmmm try the sweet sauce

★★★★
Local Guide
December 23, 2018

Redoing are friendly service and they got fries

★★★★★
Local Guide
December 23, 2018

Authentic... Amazing

★★★★★
Local Guide
December 23, 2018

Always great healthy food even my baby loves to eat here he love the beef donair meat

★★★★★
Local Guide
December 23, 2018

super friendly staff!!

★★★★★
December 23, 2018

awsom food staff are great

★★★★★
Local Guide
December 23, 2018

Great food...beef donairs.

★★★★
Local Guide
December 23, 2018

Very good and fast!

December 23, 2018

New owner is highly disrespectful And uses old lettuce. Wish the old owner was still there.

★★★★★
Local Guide
December 23, 2018

Delicious

★★★★
Local Guide
December 23, 2018

Very good food with competitive prices.

★★★★
Local Guide
December 23, 2018

Love the food good deal for money

★★★★
Local Guide
December 23, 2018

Anything within the fryer takes a bit longer to cook. besides that everything smells great and the food tastes good as well.

★★★★
Local Guide
December 23, 2018

Good food, good price. Always quick service, even when busy.

★★★★★
Local Guide
December 23, 2018

I love the westbank location! I go there all the time on my lunch break and they make the best donairs! The older gentleman that owns it is so kind and welcoming. Very highly recommend Subcity anyways, but this location is the best one.

★★★★★
Local Guide
December 23, 2018

Love this location! The girl named Kayleigh (sp?) that works there is always SO friendly, knowledgable and efficient! Love their falafel donairs.

★★★★★
Local Guide
December 23, 2018

Yummmmy

★★★★
Local Guide
December 23, 2018

Good Fries!

★★★★
December 23, 2018

Great service.

★★★★★
December 23, 2018

Excellent Donairs

★★★★
December 23, 2018

Good food, fair price

★★★★★
December 23, 2018

Great place. Love the Donairs

★★★★★
Local Guide
December 23, 2018

Awesome food, friendly staff

★★★★★
December 23, 2017

Food is always great, good portion sizes and the chick who works there is super nice. Tip people!

★★★★★
Local Guide
December 23, 2017

Amazing donairs and great spicy fries!

Local Guide
December 23, 2017

Dirty restaurant. Chairs & table was sticky. Bathroom dirty too. Needs to be cleaned up before Id go there again.

★★★★★
Local Guide
December 23, 2017

Great food, Good price.

★★★★★
Local Guide
December 23, 2017

Love the service and donairs

★★★★★
Local Guide
December 23, 2017

Love the spicy fries

★★★★★
Local Guide
December 23, 2017

Always delicious. I couldnt decide so the fellow asked if he could provide me some suggestions, which I was happy to hear and I went with a half/half, realizing now I like chicken as much as beef! Awesome service.

★★★★
Local Guide
December 23, 2017

I have been going to Subcity for many years. Always consistent, best place for a donair. And the spicy fries are to die for with the secret sauce they give you for dip. My only small complaint is that it could be a bit cleaner in the restaurant.

★★★
December 23, 2017

Great food

★★★★★
Local Guide
December 23, 2017

love THERE donairs. could be a little cheaper.

December 23, 2017

Got a mouth full of tuna on my first bite into a chicken donair. It tasted awful.

★★★
Local Guide
December 23, 2017

Subcity Donair is a good restaurant, but not this location. I watched as staff refilled the onion by the handful using the same glove he used to serve customers. Not the most sanitary. I got a chicken donair, but the meat tasted old and dry. Id go again, but ask for staff to change gloves.

★★★
Local Guide
December 23, 2017

They seem to have a problem with the meat cooker. Couldnt get extra beef.

★★★★★
Local Guide
December 23, 2017

Best poutine around.

★★★★
Local Guide
December 23, 2017

always good service here

★★
Local Guide
December 23, 2017

Its decent to eat here, but I wouldnt recommend to eat it too often.

★★★★★
December 23, 2017

Really good authentic tasting Donair. Good food and good people.

★★
Local Guide
December 23, 2016

Best but only donairs in Kelowna Ive found. Smaller donairs compared to stores in other citys. They taste good when stumbling home from the bar.

★★★★
Local Guide
December 23, 2016

Quick, good, reasonable price and serving size