1195 Industrial Rd, West Kelowna, BC V1Z 1G4, Canada
$35 for two kebabs?? Outrageous pricing. The quality of the meat is sub par at best. Please don’t waste your money by coming here. Also no locks on toilets
Food could have been better in portion and in taste. It was their 1st day the new owner said. It's all Halal food in this location as well as the downtown location in Kelowna he said. Would visit once more to see how it's improved the next time, especially since proper halal options aren't that many in the Okanagan region
DON'T WAST YOUR MONEY ⛔️⚠️$13 dollars and you get the smallest Donair in the word with dry meat.. For $13 dollars I could have gotten a large meal somewhere else. I was going to go to subway but seen this on line thinking it was OK. Was I wrong angry with todays choice 😤😡. Now I'm more HANGRY then when I first got there as it was only an appetizer and have to go to A&W for an actual full meal wasting more money when i should have just went there to beginwith. I know you can get what you want on it but I went with classic and ripped myself off. Sure you can put other ingredients on it but then your drowning out the meat flavor. Which had none I may add as their was little meat and dry as hell
Awesome chicken donair poutine with choice of sauces and toppings! Excellent service. Thank you Hayley!
I ordered a beef donair platter. The meat was average compared to the great, authentic donair I've had before. However, the service was excellent, and the employee was very accommodating to my dietary needs.
Absolutely disgusting! Cut the donair in half and found 5 long brown hairs in the beef. The guy making them has a huge bushy beard. Not hard to imagine what happened there! Had to fight to get a refund and they tried denying it. Stay far away from this place!
Great service! Also, fast, affordable and great flavour with a nice variety of products. A few tables were open to eat in
Good donair and quite filling. Spicy fries were good (not really spicy) and the sauce was really good. It is a bit expensive (16 bucks for donair XL and fries) but you get a lot for it. Service was nice and quick. Parking is free in the complex as well.
Very good beef donair. Fresh ingredients, friendly staff.
Really good chicken strips and fries!
Doubling price within 2 years is theft. Food is good so is service but milking the inflation is horrible. Never again.
Gyro wrap is amazing but prices are so expensive here for a hole in a wall place. Worth a try tho
Not the greatest donair, a bit overpriced for what it is
My husband and I have been going here for 14 or so years. the owners are AMAZING. we moved to Vancouver 10 years ago and always make sure to get our fix when we visit. this last time they went out of their way to separate ingredients for the donairs so we could take a couple home. let me tell you my husband is SO happy to have his last one today. amazing amazing owners
Everything is prep ahead so you never know how long the ingredients have been sitting around for. Busters Donairs are a great example of a good Donairs place Food
Best food around!
One of my Okanagan staples
My favorite donair place. If you ask me why.... ? When it comes to eating out, there are 3 factors I focus on. 1) Quality_Taste 2) Quantity_enough to make me feel full 3) Price. Here, I always order chicken donair (salad). They add în my salad, exactly what I need. They never rush me, and are always polite and smiling. I eat like a King (more like a hungry fireman, lol), because I love food. Their price is best price. Another thing I like here is the variety of soda. My Pepsi zero max is always available, and if I want to have a drink at room temperature, they bring the perfect one for me. The place isnt fancy, but you can feel the love. Its all you need. Bon apetite!
Food was amazing. The waffle fries with the seasoning....just delicious! Have the falafel wrap and you wont regret it. The man working the counter was professional and made things the way you ask. That is what you want from a Donaire joint. The shop is what youd expect at an industrial park, but not really somewhere Id want to stay and eat.
Not bad! I like the salad option for donairs. 3 stars because they do not make the classic garlic toum sauce or the classic sweet sauce. Not a fan of the tzatziki garlic, just wanted the garlic sauceeeeee and sweet sauce :).
i love this place full of energy and tasty food best donair i tried in my life.
Best fries in West Kelowna hands down. Also get and extra thing of the sauce you will not be sorry!!!
Service was okay.. but food was not good in my opinion and the place looked dirty and not taken care of when I was there
Best donairs in town
The best service and such a large portion for the money. Grate Job
Easily voted the DIRSTIEST restaurant. The floor in there is worse than a multiple car garage. The walls are COATED in greace and fluff from God knows what. I do not know how this place is allowed to serve!?
I love West Kelowna and I love its shops Subcity Donair is a great example of West Kelowna food service, they make the experience rich in flavour my whole family loves their service and food both top notch.
Theyre donairs are delicious but their fries are the best
Food is always good and fresh!!!
Staff are very friendly and the food is good. I love the spicy fries. Only con is the prices are a bit high.
Was just there. Walked up as she was locking the door. She said they were closed at 4. I told her it was only 3:45. She shrugged her shoulders and walked away. A few more people showed up as I was walking back to my car, they were surprised to see it closed as well. I ve been there before so I know the food is great, but that s lousy service.
Great food
What. A. Letdown. Kelowna location is great. Found out West Kelowna had one so I gave it a try. Greeting: You want anything deep fried?. No Hey how are you?, no welcome. Ordered our food. I dont understand why you are taking a staple topping on a donair, like feta, and charging extra for it. Got in the car. Waited for that warm food in the car, make ypu kinda hungry smell. My car smelled like wet cardboard all the way home..... the smell was matched by the taste. The guy asking us what we wanted put our food together and then went to the back (in plain view), sat down, and started playing on his phone while his coworker finished cleaning up and putting our, and the previous customers, food in a bag.
The place is clean and the service was friendly. I couldnt decide on what sauce to try and both ladies were very friendly and helped me pick one. The food is delicious. This is the only subcity donair location where I didnt get sick after eating.
Great food and service.
They give good portions for a good price. Food is always fresh when I have gone, and the staff are good people providing good service
Now that is a good donair!
Best donairs in the okanagan
Got 2 jumbo last night great staff great food .. always a pleasure at sub city on Bernard Ave. Family business. Support our small companies. ...
Very disappointed. Meat was dry and tough. Pita was hard and dry.
Great flavours great taste and great staff.
The meat for my donair was kept in the fridge and wasnt freshly shaved. It would have been nice to have fresher meat but it may have been because we were there 15 minutes prior to close. Highly recommend the sweet sauce its fantastic!
Best poutine I have ever had!
Always fresh and tasty, big portions
Friendly service! And delicious food!!
Really good Donair and the best fries ever!
Tasty donair and waffle fries with spices, good service, quite fast.
Very good food.
Always great!!! The guys there are great and friendly!!!
Very good food
Good food, good service
Best fastfood in town
Very good. Beef kebab awesome.
Decent enough donair. I have eaten at multiple locations. Lake Country is my favorite. This location really needs an overhaul on decore. Old U shaped vinyl booths that are all torn up. While eating I couldnt help but notice how discusting the table bases and chair legs were. Never been so much as wiped off. Felt like I needed a shower.......dirty.
Everything was so fresh, hot and delicious! The frustrating part was that they were out of fries and offered the waffle fries, then charged extra for the waffle fries....
Throw names Basha I thought was the best but I was putting my place when I hit subsidy its where its at
Great service food is always great the spicy fries are my favourite and are a must try
Always a good choice.
Used to be great. Service is just embarrassing now and food has gone downhill
You have to go and have one and you will not reget it
Always delicious
The staff is always friendly and the portion size is good for the price.
Friendly service and my favorite peach drink on top of yummy donairs
Great taste proper donair
Worst Service ever Food has gone way down hill.
If you want to fill yourself up, maybe its a good stop. But the quality is somewhat lacking to my knowledge of donair.
amazing staff and delicious donairs and fries
Great food but place needs a cleaning up.
Great prices, the best deep fried pickles and cauliflower bites ever and such great staff!
Delicious food! Tables needed a good cleaning.
Clean fast service
The food was terrible. There was no spices in the donairs. I asked for salt and pepper and it didnt seem like there was any of it in there. The chicken itself wasnt really fried, cooked or grilled. It tasted funny
Theyre okay. Ordered a poutine and there were maybe 10 French fries. It was literally veggies and chicken. Their secret sauce is amazing. Their fries when you actually get them are good too Pretty pricey. This is a picture of it without the veggies on top.
Always perparing delicious donairs on a daily! Check em out!
5 stars for the young lady who has been working at this location for years. Very nice professional attitude, always super polite and I never wait long for food when she is working.
They make it how YOU want it!
Easily the best place in Kelowna to get a great donair
Was not happy didnt even get a full fry I payed 4.50 and get what 10 fries no impressed
Friendly staff, quick service, great food! Awesome lunch spot.
Always so delicious. The fries are amazing.
These donairs are great highly recommend
Got the wrong order... after I specifically asked
Yumm
Food was good. Service was excellent.
This place is good!
Not really a donair. Not fresh. No tabouleh. It s more like a subway with a pita instead of a sub bun. Subway is fresher and has better quality standards. I ll never eat there again.
If you are craving a donair or falafel in West Kelowna this is where to go. Friendly service.
Decent food at a pretty good price. A nice change compared to other quick options in the area
Excellent as always. Food is amazing and service is even better.
Great Donaire
Great food and quality service.
Always great service and food
Always yummy!
Good service
Simply the BEST! 10 outa 10!!!
The food here is UNREAL. Absolutely love it. Friendly service as well.
Always fresh, always delicious, donairs are made to order and the secret dipping for their seasons fries is addictive
Quick and delicious!
Sooooo tasty. The prices have gone up and up seemingly every time I go in there... so I dont go nearly as often as I used to, but as far as fast food goes, this has got to be the best.
Beef donairs all the way!
Amazing customer service
So delicious, I ordered their beef donair. Similar set up to subway but better than subway by far.
Great sauces. Beef Donairs are the way to go. Hot sesame. Zesty Parm.
Guy was so slow..i was almost later for work..and i dont work weekends..
Best donair around. Spicy fries are addictive
Great food make sure you get the fries
Fantastic food!
Great food, always order an extra dipping sauce with your fries tho
I love this place every time Im out that way i stop in and get spicy fries and onion rings i really like the Donairs!!
Loved it fries are the best!!
Soooo good. Thats all. Honestly best donair Ive had since moving here.
Great food, their secret sauce is pretty good on the donair, but superb as a dipping sauce for their fried shrimp, and the gravy was nice and rich, made for a lovely poutine.
Great food and service
Good food
Mmmm try the sweet sauce
Redoing are friendly service and they got fries
Authentic... Amazing
Always great healthy food even my baby loves to eat here he love the beef donair meat
super friendly staff!!
awsom food staff are great
Great food...beef donairs.
Very good and fast!
New owner is highly disrespectful And uses old lettuce. Wish the old owner was still there.
Delicious
Very good food with competitive prices.
Love the food good deal for money
Anything within the fryer takes a bit longer to cook. besides that everything smells great and the food tastes good as well.
Good food, good price. Always quick service, even when busy.
I love the westbank location! I go there all the time on my lunch break and they make the best donairs! The older gentleman that owns it is so kind and welcoming. Very highly recommend Subcity anyways, but this location is the best one.
Love this location! The girl named Kayleigh (sp?) that works there is always SO friendly, knowledgable and efficient! Love their falafel donairs.
Yummmmy
Good Fries!
Great service.
Excellent Donairs
Good food, fair price
Great place. Love the Donairs
Awesome food, friendly staff
Food is always great, good portion sizes and the chick who works there is super nice. Tip people!
Amazing donairs and great spicy fries!
Dirty restaurant. Chairs & table was sticky. Bathroom dirty too. Needs to be cleaned up before Id go there again.
Great food, Good price.
Love the service and donairs
Love the spicy fries
Always delicious. I couldnt decide so the fellow asked if he could provide me some suggestions, which I was happy to hear and I went with a half/half, realizing now I like chicken as much as beef! Awesome service.
I have been going to Subcity for many years. Always consistent, best place for a donair. And the spicy fries are to die for with the secret sauce they give you for dip. My only small complaint is that it could be a bit cleaner in the restaurant.
Great food
love THERE donairs. could be a little cheaper.
Got a mouth full of tuna on my first bite into a chicken donair. It tasted awful.
Subcity Donair is a good restaurant, but not this location. I watched as staff refilled the onion by the handful using the same glove he used to serve customers. Not the most sanitary. I got a chicken donair, but the meat tasted old and dry. Id go again, but ask for staff to change gloves.
They seem to have a problem with the meat cooker. Couldnt get extra beef.
Best poutine around.
always good service here
Its decent to eat here, but I wouldnt recommend to eat it too often.
Really good authentic tasting Donair. Good food and good people.
Best but only donairs in Kelowna Ive found. Smaller donairs compared to stores in other citys. They taste good when stumbling home from the bar.
Quick, good, reasonable price and serving size