2210 Boucherie Rd, West Kelowna, BC V1Z 2E5, Canada
Not a friendly place at all! We were so excited to be visiting this place for Karaoke and to celebrate a milestone birthday and were met by rude service. Our server was rude off the hop. Then she forgot to put in our order and once we identified this, she made an excuse and began talking about us behind our backs to the other staff. I then attempted to calmly talk with the manager to explain the situation and she was extremely rude and dismissive to me, calling “us” rude and not open to Listening. This all could have been avoided if our server just apologized and got us our food. We are appalled and will never go back nor recommend this place. Thank you though to the Karaoke hosts for being awesome! The food was really good but unfortunately ruined by the awful service.
Food was good, karaoke hosts were great but the server and manager were rude. Won’t ever go back because of the service. I don’t pay good money to be treated poorly
I've never been there but I order online a few times, and bro, they know how to make good food!! Can’t wait to visit the place and have a few beers ✨
Excellent pub. I have never had a bad meal here. The prices are very reasonable and the portions are a nice size. The pub has a brunch menu on Saturday and Sunday and a basic breakfast every day.
You see steak dinner on the menu for $24.95, with no steak size - I figure perhaps 3 ounces…well this evening the special was steak and prawns for $21.95…had to give it a try…7 ounce strip loin done to perfection with 4 nice sized prawns! Switched out fries for the mashed taters - excellent fries too. And service was 100% (thank you Chantal). Wish I had taken a photo - wonderful meal to enjoy game 6 with.
Food was good taste wise, however the portions were much smaller than expected. Those types of portion sizes were more what you see at an upscale restaurant, with a fancier atmosphere. Also their 'three cheese blend' for fajitas was clearly just bagged shredded marble cheese. There was also someone smoking on the patio outside while we were eating ...
Update July 2023. Service is still great. Our server (Chantal) was very personable. I was here at 230pm on a Wednesday and they had a wing special which worked well with my beer. The wings had a lot of meat but I felt a bit overcooked. Regardless better than some places I've had wings. Past review: Great service, clean washrooms and ample parking. We had a meat lovers flat bread which was loaded with meat and cheese.
We've been here a couple times, and haven't really had a good experience yet. The staff is friendly, but the food isn't very good and way over priced for what it is. With that being said, I did win $150 on a $0.50 pull tab, so that was a bonus, and paid for our overpriced and inedible meals.
I use to go here often and spend a lot of money and tip well but if the regular bartender isn t working the rude ass lady that closes early will never get a tip from me again the food is amazing but it s not worth the cranky staff serving the food. If you re getting exactly what the bill is you know who you are. Don t expect a tip earn it. For that you suck and I ll pay the extra cab fare to go to Whiskey s.
Excellent food, great staff and fun environment
Good food and great service. Will return again
Needs restoration inside and out. The grounds are overgrown and closing in on the pub and its parking lot. Great location. I like the owner. Hes a nice chap. But Its time for renovation.
Food seemed tasty but both of us had digestive problems by the evening. Basically a Trivia play centre. Food
I had the Friends Caesar cocktail. Double. With all the trimmings.
Often stop in for a beer and plate of food on my way by. Nice small pub atmosphere and decent pub food. Cozy outside sitting area.
Awesome food and grest service. Portions were generous and steak cooked exactly how I ordered it.
Excellent service!
Place is amazing, Saturday karaoke is a lot of fun!
Walked down from up the hill to discover the liquor store is closed. Should take the sign down and change the name then.
Our favorite place for wing Wednesday. Great price for well seasoned wings with a good amount of meat on the bones. Great drink specials and the bartender is awesome. Nice relaxed atmosphere.
Wings were good. Server was great. Good place to watch hockey.
Its was awesome food and such a friendly place.
Just went in to grab a 6-pack from the liquor store today (10 minutes ago) the shelves were completely empty except for maybe 2 items. Strange, but no big deal. Asked the lady behind the counter and she was very rude when I asked her a few questions because I was just surprised to why the shelves were empty. I mean everyone has a bad day, but I thought her tone and answers were unacceptable for the simple innocent questions I asked! Is this store closing down?
Great atmosphere and great food!Trivia on Fridays with Jake is also a lot of fun!
Good wings, service, and wings/pitchers o beer wednesday pricing! could use a bigger screen for NHL playoffs. Ill be back
Great food, great service everytime. Definately recommend it
Great little neighood pub, with relaxing atmosphere. Service is excellent, especially enjoyed Kiaras fast service with a smile.
The food was amazing, and our server, Gabriela, was excellent! Will definitely visit again! Thank you.
Stopped in on our way home for wing night $8 for 10. Great choice of flavours. Side of fries were nice and crispy. We enjoyed parallel 49 Trash Panda hazy IPA. Kiara was very friendly and helpful. Wheelchair accessibility: Parking close to the door.
Good place for a drink, we didnt eat but the food looked good.
Service was excellent. Wings were so delicious. Beer was so good!
Very friendly servers. The wings and fries are very good and prices are quite reasonable. Great neighbourhood hang out.
Nice staff, the place it s amazing!
I have been going to Friends Pub 8-10 times a year for appetizers full meals and on some Saturday nights to watch karaoke. The food and service has always been good. Three of us went to the pub last Saturday and started off by ordering three shooters. The waitress brought us the shooters and I accidentally knocked mine over on the table. The waitress asked me if I would like another. My response was yes please. As it turned out, I was charged for the shooter I had knocked over on the table by mistake. The waitress was very friendly. However, I dont know if this is Friends Pubs policy to charge me for a full shooter that I accidentally spilled or the decision of the waitress? The three of us were shocked and not happy about it. The reason I gave this review 4-star rating is that every other time I have been there, the service and food have always been very good.
Friendly staff great service
Recently renovated dive bar. Typically Overpriced/poor quality. Shop around!
Tried the Steak Bites the other day. AMAZING!!. They are reasonably priced, quick service and the staff was amazing. Give them a try!
I arrived at the pub just a few minutes before the end of happy hour and was greeted almost immediately by the only floor server on shift at the time, and after ordering a couple of happy hour beers and some wings I was astonished when the food and drink both arrived in less than 7 minutes. My servers name was Quinn and she was absolutely fantastic this place might not have the Flash and Dash some of the downtown locations, but the old school style service and attention to detail by Quinn was absolutely exceptional. I highly recommend and will be back!
It was decent and clean. I found the food to be a bit pricey, and the Calamari was bland, but the service was ok. Its a cozy place, but pricey.
Beer was flat
Good place for a beer and food! Friendly staff as well
Good burgers and cold beer
Always good food and service
The server was very nice and friendly.
I got wings and fries. Both were delicious. Wings & fries were nice & crisp. Oh and gravy was pretty good too. I will definitely be going back.
May 16th at like 9pm we came and nobody greeted us, the waitress looked at us and said nothing so we had to ask if we just seat ourselves, we sat for 15 minutes and nobody came to our table so we left, while walking out the waitress wasn t even in the restaurant anymore. There was only two other tables, bad service.
Went to visit family in Kalowna from Langley and dropped by at Friends. Service was excellent and so was the food. Nice atmosphere and worthy of another visit with Friends.
We got food poisoning on the weekend from chicken on the flat bread pizza. When I called to let them know, it was dismissed like they didn t believe me. That s okay, I ll just let others know, so they don t suffer the same fate. Shame on Friends pub for serving food that makes you sick!!!!
Everything was excellent.
Weirdest alcohol store experience ever! I walked in and there was nothing on the shelves. The lights werent even on. I asked the girl behind the counter why there was no alcohol on the shelves and she didnt know either. Lmao... it was at least funny. Check it out. Haha
Great food will be back soon.
I arrived at the liquor store, met with no sort of gaze from the lady at the counter asked a few questions. Again met with the same disregard for even existing in her presence. I left because I didnt want anything to deal with the place. Not five minutes later the lady at the counter came out for a cigarette, right beside the door to the store. I would be careful trying to talk to anyone there.
Excellent pub food and atmosphere. Amazing flavours and good quality chicken wings, the cage and wahl was excellent as was there homemade poutine. Prompt and courteous service as well. A great place to stop for some beverages and pub food.
Excellent food. Cordon Bleu chicken burger, thick, juicy, all breast meat was excellent. Others had chicken tenders and fries and fish and chips. Fries were great. Smallish location and a little dark but delicious food. Definitely will be returning.
Great place!
Fun place. Good food and friendly servers! I love Wing Wednesday!
Awesome food and great service, very friendly staff! A must visit
Older style pub, no kids allowed, good variety menu. Awesome service & food is delicious, prices are reasonable. TVs always have sports playing and kareoke Saturday nights
Quiet, great for after work beer. Sunday football crowd as well
#1stunna
Great atmosphere, staff is amazing! Food was quick and delicious.
Great Cesar. Not so good Greek flatbread...
The service was really good, dry ribs was excellent and the fish and chips were good too. Friends of ours were with us and there steak sandwich was good except the burger was on the greasy side.
Good food nice atmosphere
Solid choice for wing Wednesday on the Westside
Love this place, they hold Kareoke on Saturday eveni gs, what a blast with a group of friends.
Good food and service.
Beer is always served in a chilled glass!!! And of course good wings and yummy yam fries!!
Good food, good service. HUGE dessert cake. Prawn night very good deal. Fish and chips has been really good multiple times.
1st time here, Excellent meal and very good service we will be back
Visited with 3 friends for dinner. Prices seemed reasonable. I had the Jumbalaya on noodles instead of rice. Was like $18. It was very tasty however it could have more content. Was not a big filling dinner. I was still hungry after. It should have way more noodles. It should come with a garlic bread even, for filler. It should also have bites of chicken in it with the shrimp and sausage. Just my opinion though. They do make a good Moscow mule. Service was great. Friendly and knowledgeable staff. Just up the portion sizes. That is all.
Run down, terrible food, friendly service. Reply to owner; What would you like to do?
Good place
Hard to give a pub 5 stars but this place is pretty darn good. Bright and open interior with well placed tvs, bar setup designed for conversation, music was good and not so loud you couldnt enjoy conversation. The house wine isnt my favorite so I had an ice cold beer and some of the best hot wings I have had in years - crispy coating With just enough sauce that you had to lick your fingers but not so much sauce that it was swimming in it. And finally the Bartender was friendly very fast very fast and obviously very proficient in his job. Overall highly enjoyed the experience and the patrons that were there, the regulars anyways, all seemed to be very happy there And the bartender knew them by name.
Ordered a beef deep from here and was extremely disappointed extremely low quality meat it was like chewing on a rubber boot cooks need to be educated on the quality of their ingredients or owners need to stop being cheap
Great place, great staff, good prices.
Excellent service and Friends Cesars are always a fav...butter chicken and the jambalaya and hot wings
Great local spot. Nothing fancy or pretentious, good pub food and cold draft and a great place to watch sports.
Yummy and service friendly
the wings were so good! Service was great! definitely Recommend
Was good! Quiet, nice place to chat with a friend. Pretty good taco salad. No complaints
the service was amazing and so was my beef dip
Caesars! Great pub fare and friendly service
Service was great, had the Friends Caesar came with some friends. Caesar itself was okay, wings were good.
Food was good. Good service. Thank you
The food is alright, drinks good, however if you come here when the regulars are here, you re going to wait awhile until you get another drink. Two waitresses serving the regulars table and it took 15 min before I could even get a look to ask for another drink, wasn t even that busy either!!!
Sometimes on a Sunday, you find the friendliest little pubs, today was no exception.
Mushroom burger tasted great
Have wanted to try this pub a few times when visiting Kelowna. Not disappointed. Good friendly people, good food, good beer and the price is very reasonable. Better than at a few other pubs! Glad I tried it and will definitely come back. Returned August 15th. Unfortunately this time they were short staffed in the kitchen. The chef struggled big time. We were told up front there was going to be a wait for the food but waiting 45 minutes for nachos is ridiculous. I try to support local pubs but this was not acceptable. Also, putting other orders who came in after you is really a blow! Their pilsner is really good! May come back but wont be my first choice.
Stopped in there on the July long weekend with friends worst pub food ever Out of 6 people not one person finished their meal
Unreal food and prices, service was awesome.
Awesome atmosphere, amazing staff and must try their delicious stir fry!
Had the special of the day. All was good!
Pub was fairly empty. Might have been cause of the smoke from the fire. Got there in time for Happy hour , which ended at 6 pm. $8.00 wings were good. $8.00 ribs, but were a bit over cooked.
Always a good time on Saturday nights, Anna is the absolute best and it wouldnt be the same without her. Thanks for always shooting the sh!t with us and making our evening!
I have always enjoyed chatting with the staff at Friends Pub and Liquor Store. The selection is limited, and the prices are a little higher than average, but it is worth it for the convenience and quality of service
Great service, decent food. Limited beer on tap.
Best wings!!
Good food,good service
My husband and I go every Friday night for Date Night to Friends pub ..we always have a server there that waits on us..her name is Brianna..she always gives us great service and a beautiful smile!
Good food and service. Pleasant atmosphere.
Awesome Pub, fabulous service !! A must visit. Enjoyed an amazing butter chicken poutine. Whoa so good!
Best wings in town!!!!
Great appies
Great food, wall to wall hockey.
Friendly server
Nice place
Love their menu and happy hour options! Prices are very fair and service is always great :)
Food and service is always 10/10
I have been a long time customer (probably at least 15yrs) of friends pub and they used to have great food and great service. Over the last 4yrs we have started choosing other places as the food has been hit or miss. The service at times has also been hit or miss. Today has sealed the deal for me, and I will not be returning. The waitress had to be asked to leave her mask on while serving and she kept touching her mask and face. My husband and I ordered the the beef dip but decided to upgrade to Philly style for $2 more. well the menu reads beef dip with onion rings or upgrade to a Philly style for $2 more. you think this would include onion rings the way it reads. NOPE they charge you the extra money and take out the onion rings.we complained about the missing onions ringsand they did not care or even take $2 charge off. as well the beef was super grissly but i gave up complaining at this point and just paid the bill and left. they did nothing to remedy the situation. We wont be back. Very Unhappy long time customer.
Completely gone down till charge you extra for everything and take absolutely no care in the food. Asked for a crispy bacon and well done hash browns and everything came out undercooked almost Raw except for the eggs which were overdone. And the service has become extremely slow.
Great food and great service.
We had a hankering for fish and chips on Canada Day, so I ordered it from Friends Pub via Skip the Dishes. It arrived exactly when promised, hot and fresh. The portions were huge, and everything was delicious. We particularly liked the coleslaw and crispy fries. Will order again!!
Good food really good service
Great service. Good food
Prowns were shirmp not bad tasting but I ordered prawñs
Great food and good people.
Pretty good pub food. Good service. Not a bad joint
The server did everything she could to maintain her tables, but it was evident she was overwhelmed. She was still quite friendly despite this. The food unfortunately, left something to be desired. I had the beyond burger and yam fries and both were terribly bland. There is nothing exciting or worth the money on this menu. This is not the 1st time the food has left us dissatisfied but this will be our last visit to this establishment. We are easy to please and LOVE supporting local but we will not be back after a few bad experiences until things change here
Could use a larger red wine selection
decent neighborhood pub
Great food, decent size portions only downfall is the on tap Diet Coke is always gross.....dont drink it .....
What can you say about Friends, just that its great friendly staff good food, its a pub for the neighborhood. Keep up the good work friends
Ok, so I asked what the house dressing is and I get I dunno, it just says house on the screen. I respect its tough out there, but Im trying my best to support. Maybe next year.
Went to Friends pub yesterday for the first time and had a great experience! The bartender, Cody was great and very informative. Food was good and the atmosphere was inviting. Overall great experience
Great time at Friends! Look no further to find a cozy place to have great food and drinks. Pat the bartender is exceptional! Will be back every Thursday while our son plays hockey. Wings are amazing so will probably be back on Wing day/night Wednesday. Five stars for sure.
I was at the pub to enjoy Karaoke with Anita Entertainers. Thankfully great care was taken to keep everyone safe from Covid. Staff was wonderful. I was hesitant to order their Fish and chip special but it was very good... not greasy, thank goodness
Great beer awesome burgers ... amazing staff
Very average. Walking in, greeter pretended that there s no possible way that he could scan the QR code; my screenshot didn t have my name. We reminded him any device can scan. No drink menu. At a pub. At all. No menu. I asked what light beers were in bottle (as no pubs ever clean their lines in the interior unfortunately) and the response was Budweiser or coors light. Very poor drink selection. We were sat at a dirty table, with crumbs. We had to ask for the table to be cleaned. Beef dip was great; asked for without onions or horseradish as that s not what a beef dip is supposed to come with. Very, very average. Would not recommend.
Great friendly atmosphere
1/2 star. Pepsi was flat and waaaaay over watered. Mentioned it and waitress went from nice to rude. Said carbonation was fine. We said taste it. They clearly didnt. Food was below pub food taste. First tine trying. Last time trying.
Went here for the first time with a few friends, the food was hot, and came fast, and was delicious. The interior looks slightly dated however everything was clean and overall it works with the pub general vibe. Definitely would come back again.
Good food and nice pub atmosphere.
Food special was flavourless, and the double gin and tonic I ordered had more ice than liquid. Decor is odd- like old retirement home furniture made into barstools. Could not get a grasp on the vibe.
So your in West Kelowna or Westbank and someone says where can we go for some great BUTTER CHICKEN Well the family recipe at #FriendsPub will not disappoint you or your hungry travelers. They are also featuring Karaoke on Saturday nights with #AnitaTheEntertainer Close to the Bennett Bridge so on your way to a Hockey game or the Theater is a fantastic place to stop in have a meal a glass of wine or any other beverage of your choice. Hey Tell them #OkanaganWolfman sent you.. Great service and lots of Smiles. Cheers Kerry
Good food, good service, good beer!
Grameat menu... live music and Karaoke!!!
Great space, food, friendly staff! Love this place. A favourite of my friends and I.
Great place to being friends for drubks or food.
Amazing service and ice cold happy hour pilsner
Best fish and chips
Loved the Ceasar drink and Ceasar Salad
Good service, food assortment of on tap beer, and good vibes! Glad We came here!
Awesome as usual!
1st time here & found the server very friendly & the steak sandwich special was very good & the prices were very reasonable. Will definitely be back.
The fries here are amazing
Great service friendly Pub
Great food
Good service, good food
Staff and food were moderate, gravy tastes like it came from a packet. Over priced for quality. Nice place though.
Good value pub food and drinks. Won Friday night trivia. Trivia was a weird format imo though.
step up your game friends pub, wing night no so good wings pre made and tasted awful burnt wont be back till some changes are made
Good food, friendly staff with nice selection of beers.
I like trivia night, most of the time yoy get a prize and a nice game time. Good environment for young and old even thou older fellows are the majority
I ve eaten here a few times now and will come back again. Their food is very good. The fish tacos are probably the best I ve had. Good soups too! Margaritas are stellar! Mmmmm. Only reason I gave 4 stars was the service was a very slow. I sat 45 minutes for a bowl of the house soup.
I am on a dart league and play there once in awhile on Tuesdays. Great pub, food and service.
Nice place, probably due for an upgrade soon.
Really good pub food. We tried the wraps!