White Spot West Kelowna in West Kelowna

2330 BC-97 #400, West Kelowna, BC V4T 2P3, Canada

★★★★☆
(878 reviews)
Categories: Restaurant Breakfast restaurant Brunch restaurant Canadian restaurant Family restaurant Hamburger restaurant Takeout restaurant

About

Founded in 1928, White Spot is the longest-running Canadian restaurant chain based in British Columbia, sourcing the freshest, premium local ingredients possible for their menu items. They are best known for their award-winning burgers, Pirate Pak kids meals, hand-scooped milkshakes and secret Triple O sauce. Along with Triple-O's, the White Spot chain operates over 128 locations across British Columbia, Alberta, Ontario and Asia. Their philosophy and effort has kept them as one of BC’s Most Loved and iconic brands, for almost a century.

Website
whitespot.ca
Address
2330 BC-97 #400, West Kelowna, BC V4T 2P3, Canada
Plus Code
R9JG+MV West Kelowna, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
7 AM–9 PM
Tuesday
7 AM–9 PM
Wednesday
11 AM–5 PM
Thursday
8 AM–9 PM
Friday
7 AM–9 PM
Saturday
7 AM–9 PM
Sunday
7 AM–9 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Takeaway Dine-in
Highlights
Great cocktails Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Small plates Spirits Wine
Dining options
Breakfast Brunch Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Family friendly Groups LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.9
★★★★☆
878 reviews

Most Mentioned

kids (20) food and service (18) clean (14) eggs benny (8) turkey dinner (7) omelette (7) mushrooms (7) patio (6) poached eggs (5) adults (5)
5 stars
340
4 stars
288
3 stars
115
2 stars
53
1 stars
82
★★★
December 12, 2024

Too expensive. The prices are getting ridiculous. Looks like they went up again. 2 adults, 2 little kids. 2Burgers and 2pirate packs and 2 pops for dinner. With tip $95. For a little bit more we can eat steaks at montanas, go to the keg etc, better price value spaghetti factory. . white spot has lost touch with their consumer. I can feed the family McDonalds burger meals and happy meals for $22 and kids get a toy. White spot gives good food, but sorry it’s overpriced, and your restaurant empty at 7pm , because you are over charging. Not coming back unless I see a super special on your burgers.! Oh one think you have I love is triple O sauce. I always all my life since little was get a side of that for my fries to dip in. You now on top of a $22 burger $25-26 before tax if you want a little bit of mushrooms as extra, want to charge a $1 for a triple 0 sauce on the side. That brings us with tax and tip to $35 for a hamburger and fries. Do you see the problem ?? It’s not worth it to eat there.

★★★★
November 12, 2024

nice place for a casual dinner experience. love their specials. Friendly service and dining experience

October 8, 2024

We have been eating at White spit for years,however, last week we thought we'd order something different. We ordered the lettuce wraps which we thought was probably the worst we have ever had. Little chunks of chicken bits to try and negotiate in terrible lettuce pieces. I ordered the seafood ( shrimp) sandwich and the bread was stale tasting and hard ..fries were 1" pieces not long and

★★★
August 31, 2024

Food was tasty, but I find it hard to order so much at a single sitting. I'd recommend more restaurants allow half portion ordering. A full order is too much and contributes to food waste... The service was decent until the end when we needed to pay.. the servers were nowhere in sight and we had a bit of a time crunch. Other than that they were super friendly and kind. Perhaps the training impacted the time frame. The atmosphere was ok, just a little out of date. Over all it was a good experience, just a few critiques.

★★★★
July 28, 2024

Stopped in for breakfast a few weeks ago and was one of the first customers there. From the very beginning our server Denise was spectacular! Fast and super friendly, efficient service. She definitely made our experience enjoyable. Because of her I would stop in again

★★★★
January 13, 2024

UPDATE: So after a couple of emails and phone calls from the management about my review I was given a certificate to try the food again. I ordered the same meal and I must say it was 10x better than my initial visit. It looked better, tasted better and the order was almost correct (just missed the extra pickle, no big deal). I still don't feel it is 5 stars, but it is decent. I left both pictures up for comparison. It is great that they corrected the issue. I ordered for pick up. $24+ for a sub-par burger and Yam fries. Triple O's drive thru is much better quality and about $5 cheaper. The burger was missing the lettuce I asked for, easy sauce apparently means a tiny dot of it, the bun was stale, the burger was just blah. I've eaten at many White Spots and this one is terrible. I won't order from or eat here again.

September 13, 2023

Terrible rude server, she appeared to be the manager. I took my wife there for seafood fettuccine. I've eaten it several times at Whitespot in Langley BC, where it was delicious with large 2cm scallops & 21 count prawns. What was served to us did not at all represent this. The scallops were the size of pencil erasers with the same texture, the prawns were small shrimp, and it had tiny clams in it that don't belong in the dish. The pasta was cooked properly but impossible for the chef to not overcook this tiny substandard seafood. It appeared to be mixed frozen seafood used for soup base. Both my wife and I ordered the seafood fettuccine. The server brought my wife chicken mushroom fettuccine. When my wife told the server she had the wrong dish, the server said the chicken fettuccine was "her favorite." When I asked for some fresh ground pepper she rudely commented, "We don't do that here." By the time my wife had her order, I had almost finished mine. When I respectively showed the server how small and overcooked my seafood was and that it was not consistent with the Langley Whitespot, she rudely said, "What would you like me to do about it! " and walked away. She came back and said, "We order from the same supplier SISCO." Sisco is a restaurant supplier where you can order any size prawn, scallop They are obviously ordering substandard product not consistent with the franchise's menu. She also served me a glass of wine 5 minutes before the $6 happy hr, saying it was only $2 more, then charged me $13 over double. The attitude this server expressed to us and her other customers was appalling, and we were not the only wrong order, customers came in just as we were leaving returning their wrong order, commenting, " lesson learned". What an experience. I took my wife out for a nice dinner together, then watched each other eat, lol. I took some photos so you can judge for yourselves. Notice how small the prawns are, and the little round things are the scallops. Not sure this is what James Kennedy had invisioned when he created Whitespots new menu, or how he wanted his customers to be treated.

★★★
July 16, 2022

For a chain restaurant it was what you would expect. Food was well done and would recommend the gravy. Staff was friendly if a little slow. Initially had like 4 different servers being me a drink. Take my order. Then delivered my drink and then food. Was on patio( which is great for watching traffic and people) after finishing my meal I didn't see any of the servers. Got up to go inside thinking it must be busy. But counted only 5 tables occupied. Paid for my meal and left. Feel either staff was either inexperienced or maybe busy doing other things and forgot me on patio. Still I would recommend a stop in. Food was really good. Staff was friendly.

★★★★
December 15, 2024

This is a family restaurant. The food is good however prices have increased. Check menu prices prior to ordering. Kid-friendliness: Definitely a child friendly establishment. Wheelchair accessibility: Easy access to restaurant.

★★★★
Local Guide
December 15, 2024

Had lunch there it was hot and tasty. The waitresses was super friendly.

Local Guide
November 22, 2024

I tried to order an omelette at noon. They told me that that part of the grill was open. There was nothing else on the menu I could have, due to dietary issues. My friend and I chose to go elsewhere.

★★★★★
Local Guide
October 22, 2024

Its our *go~to* breakfast Vegetarian options: Several items Dietary restrictions: Allergens clearly marked Kid-friendliness: Of course Pirate Pack

★★★★★
Local Guide
October 22, 2024

Excellent service

★★★★★
Local Guide
October 22, 2024

I have 2 of my best friends coming into town this Saturday that want the eggs and Benny with extra sauce.

★★★★
Local Guide
October 22, 2024

Gluten friendly options to enjoy the classic taste of the legendary burgers

★★★★
Local Guide
September 22, 2024

Definitely a good restaurant, good food and service. Nothing over the top, but still very enjoyable. Kid-friendliness: Very kid friendly

September 22, 2024

Went for the turkey dinner and compared to last year, the turkey tasted like rolled turkey. It was rubbery and slice so thin. Hope you go back to real turkey! Still waiting for my coupon...its been 10 months

★★★★★
Local Guide
September 22, 2024

We ordered online through their site. It was Made fast and tasted great. The staff was very friendly. Food

September 22, 2024

Havent eveb ordered yet and its already a 1 star experience.

September 22, 2024

Food not prepared as ordered. Food was cold. Sent my food back and had to go across the parking lot to eat at another restaurant. I much prefer going to Triple Os because the food is always FRESH & HOT. The only downfall is it is not a full White Spot menu

★★★★
August 22, 2024

Great burger combo Monte Musroom

★★★★★
Local Guide
August 22, 2024

Great family restaurant, but also a good spot to go have a beer with friends, or grab lunch or dinner. Their lunch special is what I had, great burgers, and nice to have the pie included

★★
August 22, 2024

If you bring children with you make sure you have their passport for age verification. Everytime we go there I feel absolutely harassed about my kids wanting to order off their pirate pack menu. I should add this will be the LAST time we go. I have had to request childrens menus every single time as they are never given to us. Both of my kids look older, but come on give it a break. Today I was told my daughter, who is 12 couldnt order a kids meal as shes over 10 and I was questioned on my sons age as well (he is 10) the thing I find absolutely laughable about it is, I can sit in this restaurant on my phone and order a take out pirate pack with no question of age, pick it up and walk out. I can go through a triple Os drive thru in town and order a kids meal for whomever is in the car, no questions asked about the age of who is eating the meal. But I come in with family to sit down for dinner and I am forced to order a 20+ dollar meal for my 12 year old. Is it really going to affect your bottom line so much you cant let a 12 year old order a childs meal? Never again, next time well just order it as take out for both of my kids (yes 10 & 12 ARE STILL KIDS according to pretty much everyone except the West Kelowna White Spot) Kid-friendliness: There not kid friendly unless they are under 10.

★★★★★
Local Guide
August 22, 2024

Breakfast was awesome and healthy. The staff was wonderful.

★★
August 22, 2024

Absolutely freezing and incredibly loud service was very slow and the food was mediocre. Kids did enjoy their meals however.

★★★★
August 22, 2024

A BC staple.

★★★★★
July 22, 2024

We stopped for breakfast this morning & it was excellent! Sat outside on the patio which was so nice! Denise was our server & she did an amazing job! She was super friendly, efficient & attentive! We would highly recommend! Thank you for a wonderful experience! :)

★★★★
Local Guide
July 22, 2024

Good place to take a family. Food is always good.

★★★★★
June 22, 2024

Hi white spot WEST KELOWNA Had a amazing breakfast this morning with a friend . Wonderful service from DENISE <3 Thank you so much im a local and regular and always happy to be here .

June 22, 2024

Unfortunately, would not recommend this place. We went in for lunch after a long road trip from out of town before an appointment, with our 5 kids. While we were greeted and seated timely, as it was not busy. Waiter was pleasant and took our orders quickly. We had dirty silver wear on the table, (hey, it happens) which we pointed out. They were apologized for, but forgot to bring new ones when the meals came out. Meal came fast, but it was very disappointing. 4 of our kids ordered the famous (and I remember tasty as a kid) Pirate packs...one got fish, the fish was worse than a frozen fish stick. Burger was over done and dry, my order was messed up, not a huge deal, I did not receive the cesar salad I ordered but instead got the coleslaw which was very bland. The only kid that did not say it was not good was the one that got pasta. Our bacon cheese burgers again were mediocre, not very good at all. Good thing for the thick cut fries...! We did not see our waiter again and our waters were not filled, kids not offered more of their drinks, which are bottomless. As we sat finished, we were ignored. It was getting close to our appointment in Kelowna, we had to get up to get the bill with no ice cream offered for the kids. It was given to us in to go containers, however, as we paid and left. Overall, as far as consistent, ok chain food goes, try somewhere else, White Spot is not as good as I remember..... Kid-friendliness: kid menu and crayons to keep them busy

★★★
May 22, 2024

Servicd was amazing food was poor

★★★
Local Guide
May 22, 2024

Service was excellent! Super great place to bring the family but food was awful. Wont be back unfortunately for this reason.

★★★★★
May 22, 2024

Reasonable good food. Great burgers and clam chowder

★★★★★
April 22, 2024

I picked up the turkey dinner yesterday to go and placed it in my oven warmer to eat later. At first I balked at the price but then after eating it last night I realized that it was great value for money and that it tasted way better than anything I could make at home. Good job White Spot - great turkey dinner and the rhubarb strawberry pie is absolutely delicious too. Thank you!!

★★★★★
Local Guide
April 22, 2024

Salad was delicious.

★★★★★
Local Guide
March 22, 2024

Our food was great and we had the best service!

★★★★★
Local Guide
March 22, 2024

Great White Spot location. Great food and excellent service!

★★★★
Local Guide
March 22, 2024

Amazing staff great food

★★★★★
Local Guide
March 22, 2024

Once again White Spot does it! Excellent food and excellent service. Thank you!

★★★★★
Local Guide
March 22, 2024

Great french fries

★★★★
Local Guide
February 22, 2024

Havent been in a while, stopped in for late breakfast....menu has changed since last time...for the better, I think. The Avacado Queso Bowl that was fresh & spicy...the portions were huge, you need to come hungry...service was fast & friendly...

★★
Local Guide
February 22, 2024

We had lunch at the west kelowna location. Clubhouse and beef dip. The clubhouse was made with luncheon meat turkey, served on a chibatta bun and was smothered in so much tomato sausage it was almost unedible as bun was soaked. The waitress said it was mild hot sauce. I have never ever had a club that had no mayo and smothered in tomato sauce. It was gross. The beef dip which used to be served on a baguette was also served on a chibatta bun which overpowered the flavor of the beef. We used to love white spot food, but now, wont ever go back.

★★★
Local Guide
February 22, 2024

The service was great but the food was below-average. I would consider a second chance as the service was good and usually white spots are good.

★★★★★
February 22, 2024

We came in tonight and had the best service ever the waitress Alisa was the best we have ever had and it was a busy night Thank you ALISA TRY TO SIT IN HER SECTION TRULY THE BEST

★★★★★
Local Guide
February 22, 2024

Nice place for our breakfast, lovely server on Sunday and really great eggs benny. I recommend this location.

★★★★
Local Guide
January 22, 2024

Our server was wonderful, she was attentive and great with people.

★★★★★
January 22, 2024

Excellent food Service was top notch

★★★★
Local Guide
January 22, 2024

Great place to go for brunch!

★★★
January 22, 2024

Menu changed since last there. Not as good as before Covid.

January 22, 2024

The turkey supper for 2 was okay. The gravy is very salty and the so called stuffing was just wet bread? Seriously terrible. A waste of money for sure

★★★★★
Local Guide
January 22, 2024

Excellent food and service

★★★★
January 22, 2024

Went an hour befor closing. Food was great, service was great once I found a server to notice and seat us. Disappointed they were out of turkey dinner.

★★★★★
Local Guide
January 22, 2024

This is a typical visit to any restaurant these days, one day, not so good other days, great. This was one of the great days. The person that sat us to our server to the food it was a fantastic meal. Its a shame that due to revolving staff that every meal cant be of equal quality. All I can say is that this meal and service was great.

★★★★★
Local Guide
January 22, 2024

Excellent food!!! Excellent service!! Thank you

★★★★★
Local Guide
January 22, 2024

Gluten free burgers

★★★★★
Local Guide
January 22, 2024

Another of our go-to restaurants in town. Love their smashed potatoes and the breakfast wrap. Very accommodating to dietary needs. Friendly relaxed atmosphere. Broad menu. Vegetarian options: A good amount of vegetarian options. I love the Turkey avocado bacon wrap, without the turkey or bacon. Delish! Dietary restrictions: Not as many gluten free options as you may want.

★★★★
Local Guide
January 22, 2024

A little chilly booth by the door, but our servers warm personality and quick service made all the difference!

★★★★★
Local Guide
December 22, 2023

Willing to negotiate on my meal. Clean and friendly. Nice place to meet friends.

★★★
Local Guide
December 22, 2023

Its ok

★★
December 22, 2023

Breakfast menu limited. Egg overcooked, too much sauce and potatoes very oily. Waiting staff good but food poor.

★★★★
Local Guide
December 22, 2023

Excellent salmon burger and yam fries The new mac and cheese with pulled pork is delicious!! Really quick and friendly service Food

★★★★★
December 22, 2023

I had the fish n chips excellent food and service.

Local Guide
December 22, 2023

We had a very bad experience today. After a lot of recommendations about White Spot we have decided to go for the first time and get an early dinner. The place was pretty empty. Our drinks were nice. We have ordered starter - coconut prawns. It was tasty with a really good sauce, but then it all went downhill. We have been sitting with an empty drink for the whole main course. Our server disappeared for a good 20 minutes. Even though there were probably more servers than customers. Actually, another server had to call our one, so we were able to pay and leave. Most of the food was tasteless, and she explained to us that they dont use salt in their meals! Like, really??? And they call it a restaurant? One of our mains was their new Waygu burger, and that was the worst. My husband adds on some mushrooms and soup. In total, it was about 27 dollars(!) for a meal. And he has got tasteless and chewy meat. Even those two slices of processed cheddar werent melted! The soup wasnt bad, actually. We did finish about a third of the burger after both of us gave it a try. But it was just bad. The server asked if we wanted a different burger instead, but after this experience, we decided to go somewhere else. My burger was alright. Pattie was still saltless same as coleslaw. Unfortunately fries were lacking salt too, but we are used to that. However, we dont think that they were freshly fried. When we asked for a bill we had to pay full price for very poor food. I would expect at least part of the bill off. There was not even a small discount. I think that youll get better burger in most of the fast-foods and for a third of the price!!! First and last experience at White Spot

December 22, 2023

You failed hard white spot. Ordered meals, wrong burger came for my wife, but bc shes gracious she said Ill just keep this one, but there isnt any cheese on it. Waitress admitted she made and oops and entered the wrong burger, goes back to talk to the cooks about cheese, they argue with her saying there was cheese. She comes back, several minutes later, telling us that the cooks said the cheese goes into the burgers when cooked as if was some magic trick that the burger amazingly absorbs all the cheese. We show her that theres none.. no film, no discolouration of the beef, no gooey goodness....NOTHING, but we say yes, a piece of cheese would be great. she goes back, again, several minutes later I see our server speaking with the manager. Manager coughs DIRECTLY into her hand and proceeds on as if it didnt happen, touching my wifes plate, etc. Manager says the same thing the cooks said thru our server. Then she offers a piece of cheese for it... which was what we asked for 10-15minutes earlier, but by this time the burger is cold. So I get frustrated and enough was enough, and asked them to bring the correct burger that was ordered originally. Then, no rush was put on the burger so it was another 15min before we got the burger... the time we were ready to leave and our 2yr old was getting tired of being in the chair, and the rest of us were done eating. While this was happening, we can here the manager saying to the server across the restaurant, but loud enough for everyone to hear, that there was cheese on that burger and thats just the way it comes.. passive aggressive much? And to a lesser degree, we werent given enough cutlery for our group and we had to ask for our daughters milk and dessert. The manager did give a 15% discount which was great and all, but by that time, the tone of our evening was toast. Super disappointing because it was our first dinner out as a family in over a year. We will not be going back. And eww seriously, who coughs into their hand and then keeps working!?!?!

December 22, 2023

Splurged on dinner for my family last night at the westbank whitespot. There was eight of us and it cost just over $180.00. We ordered a few regular burgers , a couple plant based burgers, chicken fingers with poutine and a couple pirate packs for the kids Our chicken strip and poutine didnt make it in the bags. We called, they apologized and told us to drive back and they will get it prepared. We drive back down only to find out and they never bothered to make it. We had to wait again for them to prepare the food and they gave us $10 off our $180.00 order for our troubles. Most of the food ended up in the garbage as it was dry, and flavorless. None of the 8 orders of fries were edible, they were a cold mushy mess. The kids cried cause their burgers were hard and dry in their pirate packs. Nobody was very happy here cause this dinner was a disaster. Never again will we give our money to whitespot. As far as we are concerned you owe us $170 !! Vegetarian options: Two plant based burgers

★★★★★
December 22, 2023

If I could give more stars definitely would great service every one was very nice and welcoming. Food was great and the drinks were better than most places Ive been to.

★★★★★
Local Guide
December 22, 2023

Our soccer team had to bus to Kelowna for a match this Saturday (May 2022). Contacted and made arrangements with Karina via email for 44 orders (2 teams) all named and bagged separately. Order was ready at the time of pickup and the food was great. We visited again yesterday (April 2023) amd again, everything was ready and food tasted great.

December 22, 2023

My Wife and dined at your west Kelowna restaurant ...the customer relations is poor ...there wasnt any greeting at all ..and this is the fourth time ..hance my informing this forum...the one and only bright side to this review is a waitress name Denise ..she hsd a lovely warm smile ..and very friendly ...which was a breath of fresh air ..!!..this restaurant either needs fixing or ..we will just not eat here..

December 22, 2023

Stood there for 45 minutes waiting for 2 desserts while everyone around me was being served nobody asked If Ive been helped

★★★
Local Guide
December 22, 2023

Staff is nice and welcoming, specially Meagan. But the food was not so much great. Just OK. I honestly could have had a better burger and fries at any fast food restaurant.

★★★★★
Local Guide
December 22, 2023

They do the basic things really well. Some of the best hollandaise sauce you can find, sourdough toast is great too. Usually get some version of the eggs benedict and fresh fruit. The random special features are usually very good too. Milkshakes good too.

December 22, 2023

The chicken in the salad were extremely stale and had a strong expired odor

★★★★
December 22, 2023

This was our first time trying out a White Spot restaurant and it was pretty good. We tried the legendary burger with sweet potato fries, caesar salad, and the bacon cheddar burger with regular fries and gravy. The burgers were very tasty and we loved the Triple o sauce! The sweet potato fries were delicious but the regular fries were disappointing and no one in the group liked them. They werent crispy and the middle seemed almost soggy. The gravy was pretty good and helped the fries go down. The Caesar salad was great. Our waitress was very friendly and efficient and came quite often to check how things were and if we needed anything. Well most likely go back but well skip the regular fries.

★★
Local Guide
December 22, 2023

Food is going down hill. Fish is not as good Burgers are also not as good. Fries are terrible, short, under cooked, way to many brown and frost bits in them and they are cold Food

★★★★★
December 22, 2023

Just had breakfast and was the best service ever Thanks to Natalie our server and the hostess was great as well Super busy but always smiling Thanks

December 22, 2023

I don t usually write reviews cus I m not a Karen, but we arrived at the restaurant in the morning when it was quiet at 9:07. The staff were friendly but extremely un organized seeing the amount of people that were in the restaurant was very small. Our waitress took 20 minutes to take our drinks and order and the food never showed. When we called the waitress she flat out told us she never put our order in. Left at about 10:22 after waiting over an hour for my food.

★★★★★
December 22, 2023

I was able to order separate from their menu meaning a cheese omelette with extra cheese, potatoes and sourdough bread and although they did not have that specific combo on their menu, they brought it to me with a smiling waitress who was checking on me every 3 or 4 minutes to make sure I had everything I needed. I will be back for sure

★★★★★
December 22, 2023

All I have to say is that the people were very nice.

Local Guide
December 22, 2023

My daughter and I went in to order 2 lunches. It was pathetic the Burger. They brought me looked like it had been stampede for $20. I was appalled I sent it back and during that time. The waitress goes oh thats not the 4 oz Burger. I said I didnt order that Burger. I ordered the one in the picture. She says well thats a 6. I did it because I didnt want you to spend too much money. I dont understand why she was concerned about what I was spending. Im not hard up My daughter got a chicken wrap and opened it. There was one piece of chicken cut up into 3 pieces on each side all wettest. It was pathetic we walked out. We didnt even stay we went across the road and got something much better. For $23 to 2 of us 82 burgers prize onion rings 2 drinks and were satisfied completely pretty sad when a fast food. Restaurant can outbeat our fancy restaurant that youre pertaining to be. I will share pictures from A and W and its just across the road dont waste your money. The service was pathetic the food was cool and the amount of food was even more pathetic fedex it was all lettuce the Burger I ordered was just. All bun. Dont even leave a spot for me to share my picture from a. And W. You would be appalled if you saw what I got for the money and the quality is much better

December 22, 2023

Pretty hard to wreck fish and chips but they managed it. Will not go again. Staff was great but very busy. Great job ladies.

★★★★
Local Guide
December 22, 2023

The staff is always friendly at this location. The food is good and consistent with brand. we have never had too wait long for a table and its great place for kids. Our family loves going to White Spot of breakfast, lunch and dinner. Kid-friendliness: They have a good kids menu and they often let me son have macaroni for breakfast

★★★★★
December 22, 2023

Love eating here. They are very celiac friendly. Lots of food choices for celiacs. Dietary restrictions: Lots of food choices for celiacs. And there is no chance of cross contamination. They take celiac disease very seriously.

★★★
Local Guide
December 22, 2023

Was good but very slow

★★★
Local Guide
December 22, 2023

This place is tired, the womens washroom smelt like urine.

★★★★★
Local Guide
December 22, 2023

Went after graduation. Got really slammed and they did well with the rise of people. Well done .

★★★★★
Local Guide
December 22, 2023

Excellent value and loved the smashed potatoes.

★★★★
Local Guide
December 22, 2023

Good food and great service.

★★★★
Local Guide
December 22, 2023

Ordered the Legendary Burger. Choose bottomless French fries as a side dish. At first, my order was taken to another table by another staff member and my order arrived slower than the rest of the group. The burger itself was average. Its no different from other white spots. The freshly fried French fries were delicious.

★★★★
Local Guide
December 22, 2023

Wait, staff wasnt overly friendly, but the food was good!

★★★★
Local Guide
December 22, 2023

2 orders with eggs hard were received soft and runny, the one almost runny whites. Rest of the 4 orders were good.

Local Guide
December 22, 2023

We were seated on the patio for 30 minutes before the server saw us. He took our drink orders and food orders. We waited another 20 minutes with not even a glass of water. When I went inside to ask they told me it was his first time making the drinks we ordered.. during a lunch rush... bad timing to learn how to make drinks if you ask me. Servers name was Ben. Will not be back unless theres something they can do for us.

★★★
Local Guide
December 22, 2023

Prawn breakfast bowl was great

★★★★
Local Guide
December 22, 2023

Good breakfast

★★★★
Local Guide
December 22, 2023

Good location with good service

★★★★★
December 22, 2023

The 2nd time I have had their fish n chips (Haddock) and same as first time I was not disappointed have had my own fish n chip business in the Uk for 21yrs I am not easily impressed but the white spots f & chips are very good we had 3 meals. Highly recommend by far the best Fish n chips in West Kelowna

★★★★★
December 22, 2023

Avacado cheese bowl

★★★★★
Local Guide
December 22, 2023

Excellent service Excellent eats Food

★★★
Local Guide
December 22, 2023

Smash browns were not cooked it was raw potato but the rest of the meal was very good

★★★★★
Local Guide
December 22, 2023

It was a fantastic place to have breakfast with the family

December 22, 2023

Service was terrible and existant. Would not recommend to anyone. Will not return

★★★★★
December 22, 2023

Their spaghetti with meat sauce is as good as any authentic Italian restaurant. Served with garlic toast. All their food is made from scratch, so expect a gentle wait. Servers are quick and friendly. My favourite restaurant. Ask for Shannon if you have a lot food item questions. She s proficient.

★★★★★
Local Guide
December 22, 2023

Love the place

★★★★★
Local Guide
December 22, 2023

Gotta love the White Spot, its a BC Tradition! This one in the chain was great. The food was good (just like White Spot food should be), great service, and the place was very clean. Its nice when some things dont change, but just keep getting better. Food

★★★★★
Local Guide
December 22, 2023

Super friendly staff and great food, very clean and fast service.

★★
December 22, 2023

one waffle cut in 4 pieces and 4 pancakes both with blueberry sauce and 2 coffees $45.00 with tip.waffle cool and pancakes over cooked vowed not to come back.sorry. poor value in my opinion.

★★★★★
Local Guide
December 22, 2023

Have to say the food was perfect. Service was great, Good job.

Local Guide
December 22, 2023

Let me preface with, the restaurant was not busy and there was lots of staff. Took nearly 10 minutes from being seated to be addressed by a server. Food was good tasting, BUT, halfway through my chicken burger I bit down on a bone! Not a small piece, a 1/2 inch square chunk of bone. When I told the waitress she took ot to tell the kitchen the response was they come to us premade First, so much for fresh food, second, that doesnt make it okay! I was offered a recook of my meal, why ,Ive already eaten more than half of it and if they come like that, whats to say I wouldnt just bite down on another bone? I was never offered any other explanation nor an apology, a promotional discount was applied to my bill, but that still doesnt make me happy, nor do 8 feel safe biting into a burger anymore. After all that, when I requested my bill, it was another 5 to 7 minutes for that. Overall, a terrible experience!

★★★★
Local Guide
December 22, 2023

Good hot food, a little slow to be seated, but good service from then on

★★
Local Guide
December 22, 2023

Came to this location over the weekend with my family for a nice lunch. The service was terrible. Our server seemed extremely scattered, while I was ordering she actually walked away from the table to grab something from another table I was mid sentence. Needless to say the experience wasn t fantastic, I dont need top notch service but mediocrity would have been nice. Support staff (host and food runner) were kind though.

★★★
December 22, 2023

People arrived after us and got fed before we did. The manager said it takes nearly half an hour to cook their burgers. I have eaten at other locations and they did not take as long

December 22, 2023

This was the worst service I have ever had in a restaurant. I will never eat at White Spot again.

★★★★★
Local Guide
December 22, 2023

This location offers the quality white spot experience. This is the best location in all of Kelowna

★★
December 22, 2023

Pro: service was good. Fast. Prompt. Con: food is lack luster. Legendary burger should not be called this. Skinny little patty. With no lettuce or tomatoes. Nothing but a spec of mayo. And it looked like that was on a budget. Looked like a kids burger at best. Fries. Semi warm. All the little chunks from the bottom of a bag style Chicken Fingers. Again. Adult chicken finger looked like for a kid. Out of a box. At least make them look somewhat real.

★★★★
Local Guide
December 22, 2022

Clean and fast friendly service. Food was fresh and hot.

★★★★★
Local Guide
December 22, 2022

Lots of parking . Easy to find and the food is exactly what you have expect from White spot.

★★★★★
December 22, 2022

Had dinner tonight and everything was fantastic! Courtney was our server and she was very friendly and attentive - would hire her in a heartbeat! The strawberry milkshakes were a highlight for the kiddos and my ribs were fall off the bone tasty goodness. Thank you!

★★★★★
December 22, 2022

Consistently good quality food

★★★★
Local Guide
December 22, 2022

Good food

★★★★
Local Guide
December 22, 2022

The veggie burger was really good. What has lowered this rating is paying 3.99 for Red Rose tea, described on the bill as premium-it was not.

Local Guide
December 22, 2022

Worst breakfast experience. I understand you were busy, but waiting 30 min to have a table cleaned so we could sit? Unacceptable. The hostess could have gone and done it. Instead, she stood at her station, not giving us any info on how long itd be, and never checked in with us. We left hungry and frustrated.

December 22, 2022

Very very disappointed in the quality of the food. Veggie burger had absolutely no flavour, The French fries were soggy. The Clubhouse sandwich was less than average. The cheesecake was a poor imitation of a real cheesecake.. In all we should have ordered from MacDonalds. We would have gotten a better meal at half the price. This all coming from someone who has never posted a negative review.

★★★★★
Local Guide
December 22, 2022

Great food and great service!

★★★★★
Local Guide
December 22, 2022

Good old fashion legendary burger never disappoints

★★★★★
December 22, 2022

Went with my parents, great food and wonderful staff

Local Guide
December 22, 2022

By far the worst white spot I have ever been. Im not sure if the food or the service was the worst part.

December 22, 2022

Really bad service. Receptionist juliet totally ignored the customers.worst seeing ever

★★★★
Local Guide
December 22, 2022

Staff are all very friendly ,food was good as usual. Only down side is the change of recipe for the zoo sticks. If it aint broke, dont fix it. They were perfect the way they were.

★★★★
Local Guide
December 22, 2022

Great food. Service was lacking a bit because it was so busy. On the pricey side for this type of food. All our napkkns and silverware was just left in a pile. Food was not placed in front of the people who ordered, it felt a bit Fast foodie. Still good burgers and chicken and had better visits before.

★★★★
Local Guide
December 22, 2022

Always great burgers

★★★★★
Local Guide
December 22, 2022

Fast & friendly service

December 22, 2022

Very slow service for delivery drivers

★★★★★
Local Guide
December 22, 2022

Good food and clean interior. The server was really friendly and attentive.

December 22, 2022

Service was terrible...I could go on about how hard it was to get service, get a box, get a bill and then pay. Food was anti-climatic for sure.

★★★★
Local Guide
December 22, 2022

ok. so sometimes a bit slow with service this tome better. good meal tasty. good value, inexpensive wine

★★
December 22, 2022

Disappointed today with our lunch ordered a sourdough Club Sandwich The Bread appeared fine on top my husband picked it up bit in and the sandwich fell apart , the bread on the underside had a large hole . Paying $18.99 for a sandwich this was totally not acceptable. Was looking forward to a nice lunch won t be back .

★★★
Local Guide
December 22, 2022

Table was dirty, we moved to another table it was dirty too. Less dirty but still dirty. Our waitress was an older lady who did her job well and was very friendly. Overall not bad. Food and service was good cleanliness not so much.

★★★★★
Local Guide
December 22, 2022

Great service and food you can count on being good! After all these years it is still dependable and good.

December 22, 2022

Service was horrible, got food with no cutlery, stupidly overpriced, paid 15 dollars for a single waffle. Food was pretty bad. Overall horrible

★★★★★
Local Guide
December 22, 2022

Had a beef dip. Was excellent. Service was really good

★★★
December 22, 2022

Ugh I wish I had better things to say but unfortunately there are far too many bad things :( We ve dined in but my husband refuses to go back because we basically got ignored more then once so he won t go with me to white spot again so now mostly we ve dined out through skip the dishes. This has been the second time in the past two weeks there s been hair in my food :( I m super disappointed and grossed out. I truly hope they get on top of this.

★★★★★
Local Guide
December 22, 2022

Fast, friendly and delicious. Good family atmosphere

★★★★
Local Guide
December 22, 2022

Good service and food. What weve come to expect from White Spot! Vegetarian options: They have impossible meat alternatives for all their burgers. Parking: Free parking and close to entrance!

★★★
December 22, 2022

Eat there often. Would usually be a 4 or star. Ordered our dinner and it came within minutes. It wasnt fresh at all. The yam fries were cold and limp and the entire meal tasted like it was sitting waiting for someone to order it far too long. Disappointed but will consider it to be a one of

★★★★★
Local Guide
December 22, 2022

Quick and fairly priced.

★★★★★
Local Guide
December 22, 2022

Service is always quick.and friendly and the food is consistently good. Its a convenient location just off the main highway through West Kelowna. Dietary restrictions: They dont have gluten friendly bread, but they do offer a bun which is good. Kid-friendliness: Great spot for kids. Who doesnt love a pirate pack?

December 22, 2022

Well, where do I start? We showed up for my Birthday, July 31 2022, 10 people at 430pm. Only 4 other tables being served. We waiting 17 minutes after seating and not one waitress has taken our drink order. We then walk up to the kitchen and ask to get our drinks taken. A waitress comes over and says I was running around and never say you! Really? 10 of us in a small restaurant? I didn t know they hired the legally blind. Drinks then took 14 more minutes, followed shortly with another 12 minute wait for our orders to be taken by a seperate waitress. The Alfredo was undercooked to the point I could bounce it off a wall(i tried). None of the meal was comped and taht has made the decision to never go back, which is unfortunate as we have dined here a lot on our years living here. It s always been mediocre at best, but this was bad

★★
December 22, 2022

When 2 people come in for breakfast, we dont need a drinks menu (10:15am), but do require two menus, not one.

★★★
December 22, 2022

Service was pretty slow, bathrooms were pretty dirty

★★★★
Local Guide
December 22, 2022

Burger was good but fries over cooked and cold. Drink refreshes were a bit slow too. Staff courteous

Local Guide
December 22, 2022

Would avoid this White Spot and head into Kelowna one. Shannon our waitress was the grumpiest server who clearly didn t want to be at her job. Watched other staff and they all looked unhappy as well. Maybe toxic environment??? Not sure but not good experience for customers.

★★★★
Local Guide
December 22, 2022

Love Whitespot long drive to get to it from Calgary

★★★★★
December 22, 2022

Fish and Chips were amazing. So is the Blueberry Pie

★★★★★
Local Guide
December 22, 2022

I get the cheesesteak hash once a month. Its delicious. Friendly staff too!

★★★★★
Local Guide
December 22, 2022

Attended a birthday and they brought out cake and candles!

★★★★★
December 22, 2022

Great friendly service, great tasting food served up quick!

★★★★★
Local Guide
December 22, 2022

Excellent

★★★
Local Guide
December 22, 2022

The location and staff are excellent. The food is sub par. We stopped in for breakfast and there seemed to be some confusion as to who our server was. The roasted potatoes were way overcooked. The omelette was tasteless, toast cold. we did n ot return here for food during our stay.

★★★★★
December 22, 2022

Efficient and friendly staff, great food served hot! Love the comfortable yet private atmosphere.

★★★★★
Local Guide
December 22, 2022

Great food.

December 22, 2022

Absolutely atrocious! After being seated no one came for over half an hour to get us beverages. Almost an hour in they remembered to take our orders. Almost 2 hours in we had to ask someone I our food was coming. They brought in half the tables food which was now cold. 15 minutes later we got remaining cold food for other half of table. The restaurant wasnt overly busy and lots of employees around. First and last time ever trying a white spot.

★★★★
December 22, 2022

Good food, good people, good service and happy atmosphere

★★★★★
December 22, 2022

Daniel & Karina are awesome

★★★★★
Local Guide
December 22, 2022

Excellent service and excellent food. There were 3 of us and everyone had a great meal

December 22, 2022

Awful management (Karina & Daniel) I have heard they treat their employees very unfairly and are quite rude to customers, the rest of staff are pretty stuck up and miserable. A few menu items are good but I honestly tell people to avoid this place .

★★★★★
Local Guide
December 22, 2022

Ohhh so good!

★★★★★
Local Guide
December 22, 2022

Super nice and friendly staff

★★★★
December 22, 2022

Good food, nice waitress, slow kitchen

★★
Local Guide
December 22, 2022

Almost 8 bucks for 2 coffee. Across the street at McDonalds has far better coffee for aLOT cheaper