796 Main St, West Vancouver, BC V7T 1A2, Canada
Legendary Hot Pot's continued existence over the years is a testament to the remarkable tolerance of Canadian diners. The quality of food, service, and atmosphere it offers is nothing short of a disservice to authentic Chinese hot pot cuisine. Whoever oversees this establishment ought to reflect deeply on the damage it has caused to the reputation of Chinese culinary traditions.
The food, service, and atmosphere were all disappointing. The soup base was so watered down it might as well have been plain boiling water. The server made multiple mistakes and, shockingly, blamed the customers. The restaurant itself felt unclean, and the buffet items appeared as though they had been sitting out for days. If you're craving a quality hot pot experience, I highly recommend HaiDiLao Hot Pot. It’s priced similarly but offers far superior food, service, and ambiance.
The condiment station is very dirty and makes people uncomfortable. There are very few types of condiments available. The all-you-can-eat for two people costs nearly 100 CAD after tips, but the taste is mediocre. I wouldn’t recommend this place.
The food and environment are nice and clean. The service is great. The owner is a couple, they are so friendly and polite. I enjoy the dinner so much. The taste of sesame balls is impressive. You must try!
I like how their broth is made from scratch, so the ingredients are natural, and light. Each round of order is limited to 2 orders to minimize food waste which I appreciate. There are some food that you can go out and grab, but selection is limited. Lots of parking in mall. The servers have good intentions and try to be attentive, but I feel like I was being monitored. Also, the fatty beef was very rough and low quality sadly.
Their ayce hot pot deal is pretty good, priced at $39.99 per person, which includes access to the hot food bar, sauce bar, and a selection of soup bases. Their menu is extensive, offering a wide range of options including seafood, chicken, pork, beef, and lamb. I was happy to spot raw eggs—I thoroughly enjoyed finishing my hot pot with a delicious egg drop soup. The other finds that made me happy was the popping boba at their jelly station. Overall, I highly recommend this spot!
this place has brilliant decor and the atmosphere is great with the music. their new all you can eat menu is amazing, it gives you plenty of time to try tons of things and lots of food options. we got the individual pots but there’s shared ones too, personally i love the tomato broth and the beef they have is amazing. definitely recommend, 10/10
Been meaning to try this spot for a while. Had a great time with my lady and enjoyed the experience. Food was tasty and well presented. Service was challenging with speaking English, but understandable. We enjoyed our time and food. But be careful as it sure adds up as you add various items each costing a price for the meal. So it gets expensive. We dropped $100 for 2 of us having a light dinner.
Was here Dec. 2024. The food station was dirty and BAD service! Basically the guy was angry that every time I tried to order more food.. no thank you whatsoever even after I tipped. AVOID THIS PLACE!!
Me and my girlfriend decided to go try this hot pot place went after skiing. Was really disappointed, soup was bland, and tofu tasted old. Also feel the cuts and plates were not really the cleanest. I was expecting better but would not be visiting again.
Great food and lovely owners. Will return in the future
Went to this restaurant with a few friends around a week ago, the food was so bad, everything tasted really old and funky. The service was awful, as they couldn t even explain the menu properly. One of the imitation crabs we ordered still had plastic on them and was put into a soup. After telling them the situation, they didn t even apologize or do anything about it, instead during the bill, they demanded a tip. Poor service and terrible food overall. This place is a health and safety hazard
To say it was disappointing is not to say anything. We are definitely not eating here again.
I usually don t leave messages, but I really reported eating.
Food was awesome and Jack was a great host ! 5/5 experience!
Foods are delicious, Nicholas S he is wonderful and friendly, we will go back again
My favorite hot pot place in West Vancouver, amazing food, and even better service. Always super courteous and helpful, and the food is delicious. I always late extremely satisfied. Vegetarian options: There are vegetarian options Dietary restrictions: Check their menu online, but you got a large range of options and complete customization. Parking: Its got a lot of free parking all around. Kid-friendliness: I think kids would have a lot of fun cooking their food in the pot. But more suitable for 4+ year olds that are raised well and wont try to grab the element or something. Wheelchair accessibility: Not a stair in sight. Very accessible.
Loved my meal and dining experience. Food was authentic and delicious . Atmosphere is cozy and comfortable , I would recommend this location and dine there again fosho !
My daughter and I love this place! If you ve never had hot pot try it here. Delicious and the staff will help you order. Always a great meal and healthy too.
Fantastic service. I took my elderly parents who had never had hot pot before, and the servers very kindly prepared the dipping sauce for them and explained how to eat everything - taught them how long to cook each ingredient - some of the best service I can remember having in restaurant ever. Food was great - 5 stars :)
First time having hot pot. Owners took the time to show us how everything worked! Great food. Had a great date night
Come every month, clean and hygienic, good environment
Not the worst but really so so. Service was very cold, almost always quiet when approaching table. I believe the two people that served us was owners and the male owner was very rude
They speak Chinese and foods were not too great. Forcing customers to finish foods or left over or pay penalty in their own language. They serve way better to chinese customers. Not recommended place to eat ayce hotpot.
What an amazing place! Came for the à la carte menu for my moms birthday dinner. The food was absolutely delicious- everything was fresh and super tasty. The service was impeccable! They were always on top of filling up our soup bases and were super friendly and kind. Attentive without being intrusive and were quite personable. Will come here again and again - we have found our new favourite hotpot place! Thank you so much for the lovely dining experience
The man server is totally insane .the food are below average.
Excellent customer service!
Edit update (5/27/2024): What an odd and unprofessional response. We told the waitress the shrimp paste and pig blood tasted sour and off. She took it away and didn t follow up. It s up to the staff and it s not a customer s responsibility to tell the employer. The staff and customer should feel comfortable or safe sharing this to you as an owner. Sending threats isn t a good look when I genuinely got a stomach ache. Learn how to apologize properly in this lifetime. Original review: Please avoid if you can. Some of the food we ordered were definitely spoiled and sour. We told the waitress, she apologized and was not offered compensation for food being sour. Soup base is bland. Two of us have food poisoning and will be reporting to authorities. They should have offered a discount or refund if the food is spoiled or gone bad. Way too expensive for pretty bad food.
Recently went here for their $40 AYCE Menu. Unfortunately my experience was subpar The food quality was low and not fresh overall. Their meat slices was the only thing of decent quality. The soup base was tasteless as water. Sauce bar was disappointing as well. The sauces were watered down and toppings likely were in there for a long time so youre basically stuck with soy sauce and green onions. How can a restaurant in such a prime location be this bad any Vancouver hotpot franchise will boil this place alive!
Service was decent, but the food was pretty bad. Sauces at the sauce bar are watered down. The free soup base is flavourless and tastes like water. The self-serve ingredient and buffet section featured stale food that was mostly inedible. Some ingredients were questionable and did not taste good. They limit you on the amount of meat you can order. At the $50 per person price point, there are much better hot pot options I would pay at most $20 for what they offer.
I liked the hotpot here! Tried the AYCE which came with lots of options. Came out to be around 40$. Just wish they had shacha sauce or maybe it ran out but the meat was good and lots of options you can choose from
I came here with my friend for the all you can eat buffet. Lots of food which tastes great. First time having hot pot and it was amazing. However 1 concern is miso broth was an extra $10 when we were already paying $40 per person Kid-friendliness: Very kid friendly
The healthy mushroom soup is rich in flavor, the meat and hand-made balls are very fresh, and the hand-pulled noodles are also very chewy. Like it If possible, increase the variety of food
Loving this restaurant; the server is amiable. I strongly recommend the skewers; It is really rare to see those included in AYCE. The meat quality is very nice, if you love hot pot you have to visit this place.
Never tried hot pot before today and what a wonderful experience! My partner and I loved trying all different things. Not knowing and being quite shy ourselves it was amazing having the chef come by to teach us how to try it all. Great service and wonderful food what a place! We will be back again soon.
Such delicious food! The staff were extremely helpful and made sure we had a good experience. Would recommend
delicious
One of the best hotpot in West Vancouver, both the regular and AYCE menus are amazing. Worth to go and give it a try!!!
Awesome place to eat
Excellent food quality and service. Really nice to have such a well-priced restaurant at Park Royal in a very convenient location. Will come back again soon! -Anders
The visit started off well with good food and a pleasant atmosphere, but it ended on a sour note due to an uncomfortable situation at payment. When it came to leaving a tip, the owners behavior was unacceptable. They loudly insisted we tip more, even giving us the machine back and saying pay more, we need money. This not only embarrassed us but also tainted the entire dining experience. Its important to remember that tips are a gesture of appreciation for good service, not a mandatory fee. This aggressive approach to tipping is not appropriate and significantly impacted our overall impression of the place.
Poor service, expensive, broken side stove, unfinished, legendary!
An Exquisite Culinary Odyssey! Legendary Hot Pot is not just a dining destination; its an immersive journey into the heart of Chinese cuisine. From the moment we stepped through the doors, we were enveloped in an ambiance that transported us to the bustling streets of China. The star of the show, undoubtedly, is the hotpot experience. A dazzling array of fresh meats, seafood, and vegetables awaited us, promising a feast for the senses. Each ingredient spoke of quality and freshness, elevating our dining experience to new heights. The broths, simmering with a symphony of aromatic spices and herbs, added depth and complexity to every bite. Yet, what truly set this establishment apart was the impeccable service. The staffs passion and expertise shone through as they guided us through the hotpot process with warmth and enthusiasm. Their attention to detail ensured that every ingredient was cooked to perfection, leaving us utterly satisfied. Moreover, the restaurants commitment to cleanliness and hygiene standards was evident at every turn, providing us with peace of mind as we indulged in this culinary adventure. In conclusion, Legendary Hot Pot is a gem that deserves every accolade it receives. Whether youre a seasoned hotpot aficionado or a curious foodie looking to embark on a gastronomic voyage, this establishment promises an unforgettable experience. Five stars simply do not suffice to capture the excellence that awaits you atLegendary Hot Pot!
My friends and I had the best experience at Legendary Hot Pot yesterday We each got a different soup base and I have to say that they were all chef kissed Of course, since this is all you can eat, we make sure to have food comas haha. I love everything on their AYCE menu but their hot pot broths are my favorite. This restaurant is quite affordable considering the high quality of food and service they provide. Highly recommended!
Definitely the best place to go to get away and wait out the traffic jam when coming back to Vancouver, hangry passenger problem solved, stressful driving during traffic jam is solved, and its all you can eat, love it. If you come here, park on the second floor, less hectic parking, go down from shoppers drug mart and cross the road. Parking: Dont park on the first floor, very stressful to get parking, go upstairs to the second floor, theres parking right above the hot pot place, take the stair from the shoppers drug mart and its just there across the road
Their food and service was amazing and their dessert was outstanding. Really recommend going there!
Food, desert , service was all 5 star. We enjoyed it very much . Highly recommended.
If you have ever been for hot pot before you ll know this place is the best . Home made broth , quality meats and amazing atmosphere. My only problem is I cannot have hot pot anywhere else
Nice staff who made sure that everything was fine with us. Delicious food and nice to cook it yourself. It s nice that the hoods work great and the clothes don t smell like food. Food
Our first hot pot experience was so much fun and delicious!! Very kind staff team who showed us how its done. Highly recommend! Food
I had my birthday party in their private room and it s was such a fun evening! We had 18 people and all fit very nicely (could have done 20). Some people were very new to trying hot pot and everyone was impressed by the food and just how enjoy the whole experience was as a big group! Service was great. I would highly recommend!
Cozy little hotpot store, you get your individual pot, soup base was decent and fresh foods. 4 stars as the price is on the expensive side, they charge you an extra $2.99 per person for condiments bar where it is mostly free in other hotpot stores.
The meat is normal but the dessert idbusdin its the best dessert Ive ever tasted, order something spicy to go along with it, the boss makes recommendations and treated us well.
We would give this place 10 Stars if we could. Staff are super attentive and love little kids. The value for money here is also really good. Some other hot pot places are more expensive and not as good. This place cares about their food and it shows. Highly recommend for a healthy satisfying family meal.
The option to choose between a large or small pot adds flexibility. The diverse flavor selection leans towards the mild side, not overly salty. Both meat and seafood are fresh, with handmade meatballs being a standout delightfully chewy. The owners warmth adds to the positive experience. I look forward to returning for another visit!
Poor service
I was there a few days ago. It was my first hot pot experience and will be the last one. The prices are very expensive and the taste is bad. The chicken broth was the most plain thing ever, no flavor at all. Everything was tasteless. They also tried to charge what I didnt have. Nobody explained how to make a hot pot. The cashier and male server were rude. Ill never go back again. Very disappointing experience.
I really like one person, one pot, clean and casual! The portions of each variety are quite appropriate, and the service attitude is also quite good. My daughter especially likes the glutinous rice cake here, but this time it was not fried thoroughly enough, and the texture and color were lacking!
To my fellow friends of non Chinese people: DONT GO TO THIS RESTAURANT. The overall quality of this restaurant is literally the shame of Chinese food... You are paying top tier restaurant price for some food court level hot pot here... If you wanna try some real hot pot just go to anyone in Richmond..
Legendary hotpot has some of the freshest product in vancouver and beyond! As an avid sea food diner it is evident that quality is prioritized in this restaraunt. If you re looking for a cuisine experience on top of amazing Chinese food available for all diets, this is the spot
Food quality, customer service, location, staff, taste LEGENDARY. Best hot pot in western Canada. I will be coming back with all my girlfriends!
Helena was awesome - the food was delicious and we ordered a FEAST between 4 (had way too much) and paid $42 ish a head. Super fun experience 10/10 recommend!! Fresh and delicious
Ive been there several times and I dont recommend students to come with friends, because if they see you are a student or a child, they will ask you to tip more. If you give it, will they say its just a small amount? I was really speechless. The last time I went to eat with my friends, they saw that we were students and were easy to talk to, so they wanted us to pay more tips. If we didn t pay back, they said sarcastically.
Very good service and convenience for us. We like the hotpot
Largely exceeded my expectation!
My fiancé and I have been coming here frequently since we first met. The owners are people we feel we can call friends, they care greatly for their customers, and we have always received the best service since the first time we came in. We always leave with a full stomach of very good food! We come here for all of our big celebrations! If you are looking for a great experience in Vancouver, this is the one. Couldn t recommend it more!! Cheers Jack
This rating is falsely high. A Chengdu person doesn t want to eat anymore after eating it with two chopsticks.
Lovely experience at Legendary Hot Pot. It was our first hot pot dinner and the owners were really friendly and helped us out making sure our order was delicious
Delicious house made broth and seafood balls, fresh vegetables, phenomenal beef, pork, and lamb. Fun first time experience with lots of friendly respectful help from Jack and Helena. Friendly to many diet types including low carb. Definitely recommend.
Enjoyed having their hotpot
My Go-to Hotpot location, staff always attentive, ingredients always fresh. I have lived in Vancouver for over 20 years Legendary Hotpot is without a doubt the best Hot-Pot restaurant in the Lower Mainland. I just recently moved to Richmond and will still be taking my family to West Vancouver to eat here, Oh and did I mention the Service? Its without a doubt 5/5 stars!
Amazing and authentic Chinese food the food is fresh and the service is exceptional
Good!
Legendary Hot Pot is the best hot pot Ive had in Canada. Traveled a bunch in China and this brings me right back. High quality ingredients, great atmosphere, and Jack and Helena are the best hosts. What a treat! We will definitely be back.
Arrived late but they treated us like Hot Pot Chinese Emperors. Even drank shots with the owner! Definitely give it a visit, the food and the vibes are equally legendary Food : 5/5
What an unexpected delight! We got here late and were taken care of amazingly. Best hot pot Ive had, fresh and so delicious. Jack & Helena are the greatest hosts, walked us through everything and brought us much more than we order. Will definitely be back, and cant recommend enough!
Taking healthy eating to a whole new level
Excellent food and amazing service. The establishment is really clean and comfortable. There is ample free parking upstairs. The price is on the higher end but it did not disappoint. The service receives a second mention in this post. It is excellent. Don t give a five stars just because of the prices compared to similar hot pot restaurants.
I loved eating here. It was really tasty, very good customer service and they even show us how to do it properly! Love this place, 10/10
HIGHLY RECOMMEND. Polite and Amazing staff, they were so nice! I went here for my bday with my friends and they were very welcoming. The food was really good and I wish we had bought more. I will definitely come back here again.
We went during a non busy time and service was excellent. The food was very tasty too and we will definitely go back:)
Went here near when they were closing on accident but they were super kind and service was amazing. They helped with our food because we had no idea what we were doing, and gave us lots of recommendations. Great experience, definitely coming back.
not legendary
I usually rarely review on Google, but I think this restaurant is the most comfortable I have ever eaten in Vancouver. The dishes are very good. I recommend the smoked duck and scallion pancakes. The buffet area also has a lot of flavors. Most importantly, the service is very good. The boss and the landlady are very good. They are all very welcoming and the best restaurant in West Vancouver! !
Small portion of food, over priced menu, and above all, their fruit bar is not fresh. The watermelon was at least over a day a old and smells sour. Walking to the washroom in the back, I could smell bad odour from sour food or garbage. By the time I got home after dinner, I was already feeling loose bowel. The only reason I gave a 2 star is they still taste genuine hotpot. Do not recommend after all.
Delicious and awesome service. We dropped in at 20:45 with no idea what hotpot even was. The couple that run the restaurant were incredibly attentive even as they were winding down for the night. It was an awesome feed, we ordered way too much but still ate it all (some the next day). The pride in their food and culture as well as their genuine interest in our enjoyment as customers made this an unforgettable meal.
Great food, great service! Thank you
Best hotpot in West Vancouver. Highly recommended .
We had a hotpot here after a long day hiking, very happy with the choice. Food is fresh, soup base is delicious; there are lots of choices for sauces. Highly recommended
Very tasty, great service
The service was horrible and the food was sub-par
Very authentic Chinese food. The boss insists on the quality of the dishes first, which is very rare. There are many Westerners among the repeat customers, which means the service is good. Kid-friendliness: very suitable
The food is too overpriced. Bathroom is dirty and out of paper. The worst restaurance is Vancouver I have experienced so far. I should have picked another one to eat.
The service is great, new to hot pot and they walked me through the lunch specials and set me up!
I was treated horribly, there were bugs flying around and told them about it but they decided to give me an lesson about bugs flying around food. Food was okay, not the worst. At the end, I decided to leave no tip due to the bad environment and treatment. They called me back and asked why I didn t leave a tip. Horrible place.
Had a delicious meal twice, really enjoyed it! The people are very hospitable and friendly.
Excellent, authentic hot pot restaurant. The owners are super friendly and the service is fast and responsive. We had the spicy soup and pork broth soup. Both meat and seafood were really fresh, very worth the cost. We also had shrimp fried rice that was very satisfying and big portions. The location offers ample free parking. If you ve had good hot pot in Taiwan or China, you ll be very pleased! Kid-friendliness: Lots of things for kids if they re not into the hot pot
The owners are very friendly. Quiet atmosphere The food tastes good and the quantity is generous Food
The best service and food in my opinion. I would bring more friends here next time! Restaurant is clean and food comes very fast. Good variety. Occidentally the owner of this place is from the same province as me. He was kindly gave us a free dessert and it tasted really delicious! Food
I forgot to take a photo at the beginning, to busy cooking with hot plates built into the tables for single or groups my kids enjoyed cooking their own meals a really good experience my food was awesome! Made to how hot you want it as you are in control of the cooking
Horrible place, so overpriced. And the service is horrible they want u to buy more and more and they treat you like an atm. 567$ for a few pieces of meat.
( ) Excellent fried rice, even Uncle Roger would rate it 10/10 Food
Absolutely Amazing!! Highly Recommend
Ive been there twice, people are so nice, the place feels traditional, food is awesome, I tried sake too, I mean, the best hot pot in Vancouver
Good food and nice service!!!
Very delicious grilled fish
A very clean shop. The pot base and dishes are very fresh and super delicious! !
Very good hotpot in west van
Delicious and great variety of ingredients. Family style hospitality was warming. Broths Location as well was convenient. Right here in West Van without having to drive far to most.
Tasty!
Ive passed this place so many times on my trips through Park Royal and finally decided to stop in. I cant believe I had been missing out! The service is impeccable! Our server was incredibly kind and very helpful with explaining the entire menu to us and how its done as Id never really had this kind of hot pot before. We both ordered a small special spicy broth and it was true to its words on how spicy! I would definitely recommend stopping in here when youre craving good food and superb service!
Super friendly staff! Amazing food! Our first time eating hot pot and it was so good! Definitely have to visit here when you come to Vancouver!
Awesome hotpot place at Park Royal to enjoy while you are shopping or just visiting West Vancouver. Meats, seafood and veggies were very fresh, huge variety of meats and seafood as well. Excellent, friendly service! Will definitely be back again, I highly recommend you try it as well!
Good quality meat, fresh vegetables, and really yummy handmade wonton! Would come back!
One of the best hot pot places in Vancouver! Great treat to yourself coming down from whistler! Owners are so friendly It s delicious, delicious, delicious, and the boss even gave me pumpkin pie! ~
LOVE Legendary Hot Pot! They have a huge selection of fresh ingredients and very tasty soup bases ranging from mild to super spicy. We try something different every time!
Love this place!!!!
Quality food! Love it~
Really friendly staff. First time hotpotter here. Amazing and high quality food. Recommend the fried rice and the beef&lamb combo!
Best duck. We went for the hot pot and it was great. We got two broths, hot and thai. The hot one was nice and spicy and the Thai came with a couple of shrimps and a bit of seafood all was wonderful. All the extras we ordered were great from the ribeye steak to different vegetables and different meats. So highly recommend the hot pot. However, what amazed us was, the duck. We also ordered the duck and it was one of the best ducks Ive ever had so that was a total surprise and this is the place to go for the duck
Very nice hotpot place, fresh ingredients. Have been here many times.
A very delicious hotpot. I come here every time after climbing the mountain. The portions are generous and the taste is authentic!
absolutely delicious and the flavours are all so good!
Very hot pot .
Great food, good music, awesome staff
Great hotpot in a great location!
Delicious hotpot and very friendly and helpful staff! They also have a refreshing in-house plum drink to help with all the spicy stuff :)
I was walking with my son nearby and he really needed to use the washroom. It was the closest place I could find as this was an emergency - hes only seven! So we duck in to this place and ask them politely if my son could quickly use their bathroom. They said NO and pointed and grunted towards the mall. Listen, I love hotpot, but do you know what I love even more? Good human beings. Im not a Karen but I recognize a parent in need and know what its like for my kid to suffer. These people were brutal at just being good. And for that, I recommend going anywhere else. Avoid please!
This was my family s first time eating Hot Pot and it was terrific! The service was lovely and fast, a perfect duo. The workers were very kind and helped us navigate through your first hot pot experience. The meat was so good we had to order more. 5/5 definitely recommend if you are looking for a new place! P.s dipping sauce, it was a game changer!
Had a fantastic birthday party in the restaurant. The owners are so considerate in every details. Had a great time
So good, I love this place. The owners are very kind and nice people and the broths are delicious.
grilled fish
Delicious. Recommend the mushrooms!
The food here was great! Will come again.
The taste is salty and light, the dishes are fresh and appropriate, and the meal is very busy
First time having hot pot and it was delicious!
We always come here for their hotpot but we ordered fish this time. It s better than we expected and the portion is huge. The fish came with lots of veggies so definitely a good deal. Even my daughter likes it.
04.28.2022 I will add it because I got a reply from them. we did help you guys through making house special sauces and teaching you how to cook in the hot pot. It says, but it was honestly annoying. An old man grabbed my chopsticks without permission and put the meat in our hot pot. They speak loudly and overwhelmingly over and over during our meals. I wanted this to be private time with my friends, but are restaurant stuff proud of it as the best service? These people are quite confident and amazed. Do you grab the chopsticks your customers are using at this time when COVID-19 was popular? can not believe. They dont understand anything and the reply in this shop is not a real apology. 04.26.2022 When paying with a card, I accidentally skipped the tipping screen. I couldn t go back because there was no button to go back, so I was thinking of tipping it later. (There was only a cancel button) But earlier than I say about it, she said, Huh !? Why isn t there a tip!!!? Are you dissatisfied with our service!!? What s wrong!!? . I accidentally skipped the screen. And I tried to ask her if I could pay tip separately. However, I felt scared and atrophied because she spoke unilaterally with her high-pressure attitude. (It was difficult to communicate with each other, probably because English is a second language.) She said before I said anything OK! OK! Then how much do you pay me !? What percentage !? Huh? How much !? she put out the calculator, pointed to the total amount, and she attitude was You pay me early . I was fed up with this situation and became reluctant to tip. (But I paid it a little bit.) My mood was terrible and I wanted to share this event with the people around me. As a matter of course, it s my fault that I made a mistake and didn t the tip. However, it is true that I was shocked by the attitude of the shop owner. The food is more expensive than other HotPot restaurants, but it s not delicious. Overall, I didn t like the taste of this restaurant. Compared to hot pots from other stores, the ingredients may be fresher. But I m not convinced by this pricing and the shopkeeper s attitude. I ll never go to this restaurant again, and if my friends were planning to get together at this restaurant, I would share this incident and we would go to another restaurant. So sad.
All my visits with this place would be 5 but my latest experience was just average(I brought my parents here first time and the service lacked that day). I would give 4.5 if that was an option. The meat quality here is unmatched for the price we pay. We tried all tiers of their meat and would recommend their AAA beef. Best bang for your buck. Give their homemade plum juice a try...its delicious!
Our first time having hot pot and it was amazing! Everything was delicious and the service was so so great. The washrooms are also very clean and offers mouthwash which seems random but is always nice to see!
Good service, very delicious, will recommend to my friends.
Really good hot pot. We came here many times.
Good service, friendly staff and delicious food
This place is amazing!! Been coming here for years now and they have consistently served amazing food and service. The ingredients are always fresh and the soup bases are incredibly flavourful. You must try their hot pot!!
Really good stuff very tasty
Super friendly staffs , very clean bathroom, delicious hot pot , fresh food !
The boss s service is super good! ! The taste is also great, I have eaten there from Toronto and felt delicious and warm hahaha I will recommend it next time I come! Its just a little pricey, but its worth it!
Great hotpot place, nice portion and near best buy
Five stars Hot Pot. Worth it to try. Super good service.
Super friendly staff, helped with the Hot Pot experience by sharing tips, recommendations and advice. Food was great, but not the cheapest Hot Pot place, but the service is #1 which makes up for the cost.
Great Food, Amazing Service, Awesome Staff. WE LOVE JACK!
Highly recommend the tripe and spicy tender beef. The service is also good and there are many choices of pot bases.
nice Highly recommend the spicy beef, it s really delicious
I just ate here yesterday . There wasn t a lot of people at the restaurant when we went to dine in , it took a long time for the server to come . The food honestly didn t taste good to me , nothing special . Took the mushroom soup base and AAA beef and shrimp ball and handmade noodle . My bill was over 50 dollars . I would honestly be fine if the food tasted good also you have to pay extra to get sauce . The server brought cup to serve tea which had something black dirty on it . She quickly removed it with her hand and was gonna serve me tea in it . I said I won t use that cup and she said let me get another cup. I just used my cup which I had for water . It is now 1:55 am and I am feeling sick in my stomach after eating there can t sleep. I almost feel I am gonna vomit . I will definitely not go back to this restaurant . I have gone to other hotpot restaurants but this place isn t good at all .
Our first time at hot pot. Our meal was fantastic, and our food was fresh. Portions are very large and filling. Above all our server did an exceptional job explaining how to eat it. She was very pleasant and friendly. Not from Vancouver, but if we visit again we will be coming back!
A very good restaurant was very tasty
Amazing service and food!
Got the stinky chicken and we didn t even complain, the owner was furious and threatening, and forced us to agree that the chicken isn t bad. Honestly we felt threatened because he looked like he was going to hit us. Will report to the food safety department.
Waitress was friendly and helpful with the menus. Found the portion and quality of food, low in corilation to the price. Left still hungry, and disliked the flavor of the spicy soup base. Past the one helpful waitress, the environment felt stagnant and uninviting.
the best hotpot in northshore
Good meat and good service plus free dessert.
Service and food was great :)
Yummy taste hot pot
The food is amazing and the staff is wonderful. I cannot imagine anyone leaving here hungry Vegetarian options: The mushroom broth is very flavorful and made for vegetarians. There is also a large selection of tofu and vegetables
Lack of service and no food quality control. Not even sure if they have staff washing dishes.
Cleanest bathroom ever. Very modern. Food was superb and the service was exceptional. Very accommodating. Definitely come back.
Traffic on Marine Drive was so severely backed up that we ended up pulling off into this mall, and then chose this place for an early dinner. Serendipity! It was fantastic. Our server was incredibly helpful, and made some great recommendations. In fact, we felt doted over all meal by the staff. It was great. We ordered half spicy with Szechuan chilies, and half pork broth. We did 2/3 on the chilies scale and felt we could have maxed it pretty easily. Thank you to the reviewers who suggested the AAA level of beef. We felt that was just right. Our favourite protein was the homemade shrimp ball. We also enjoyed the hand pulled noodles. If we are ever back in the area, we will definitely pop in again!
Really terrific hot pot. Enjoyed the AAA angus beef, homemade shrimp balls and wontons. Excellent service, very tasty broth. Good value for money and a fun experience with the kid.
im sad we had a bad experience here. we have a family who have concerns with sanitation and some of the people we were with have low immune system. we wanted this to be the first hot pot we would ever eat together with them since we dont know how to do hot pot. so we were asking to move around sadly bec we asked for a less traffic area but they didnt know also, which made me sad seeing how our group moved from one table to another. we ended up being near the kitchen entrance :( so one of our guests left our group bec we were sitting in the high traffic area. so when we ordered we thought it would be lots of food but it wasnt. there were 3 of us wanting veggie options and it wasnt really that much for a very expensive payment. as a pregnant person i was not satisfied with the amount even when i thought we paid too much already. so yeah...that was a disappointment. we also were asking so many questions and were educated just a little bit to get the orders along the way. we went to a different place and they were giving us more understandable info on how hotpot should be done in their restaurant. im sad that the servers kept on fidgeting with our fire while we wanted a certain cooking temp with ours. they do have condements but its open and shared with everyone in the restaurant. also we wanted them to not touch the rim of the water glasses since its just not sanitary. its like sucking our servers fingers basically. so we asked for new ones and she still did the same and touched the rims of the drinks. WHY? in anycase, as a vegetarian eater its kind of hard even if they had the creative half n half pot. but we ordered individuals instead because we wanted to eat a lot but ended up not eating much at all. im so sad since we come from Burnaby and crossed just to try this place. sadly we wont be coming back anytime soon since we had that sad situation unfold. we said sorry to the restaurant servers when we left for making their lives inconvenient. for sanitary reasons 2stars. Vegetarian options: they have only a few broths for vegetarians. there is a half n half bowl with meat eaters. Dietary restrictions: im pregnant so i asked if the soup was ok for pregnant people. it was ok. just ask also and they will try their best to accommodate but sometimes they just dont have.
Exceptional experience - delicious food, large portions and unbelivably charitable & caring staff. I ended up ordering too much food and they went above and beyond to accomodate take-out needs! Remarkably happy with our experience overall!
If I could give 6 stars I would! Had an amazing time and meal here. The staff, especially Helena, were so hospitable and kind. We will definitely be back again!
Swindled my poor friend Patrick out of $40
First time here. The service and food was great. The staff was polite, kind, super attentive and often came to check up on us. The food was fresh and were a good size portion. Would recommend as a solid option for the north shore/west van area.
Delicious!
The four non-spicy pot soups are all delicious. The shrimp paste is in the shape of eight-treasure rice and is garnished with salmon roe. The texture of the beef and mutton is great. The decoration atmosphere is also slow. The small hot pot for one person also ensures health and safety.
We recently moved to North Vancouver and were happy to find Legendary Hot Pot! Service and food is great.
Honestly amazing, the spiciness really touches the sichuanese palette. Service and atmosphere was amazing, the owners speak both English and Chinese. Placed a reservation for 7 at last call and they really carried through.
I love hotpot and this is one the best in Vancouver. The food is fresh and well-made; utensils are authentic, and service is great. I like how they take care of customers dining experience.
Very tasty hot pot! The food is fresh, and the service is superb. The place is also spacious so it s very comfortable to dine in. Highly recommend to those who love spicy. Will definitely visit again!
Delicious food, very nice owners, great value!!
First time there and very nice staff,helped me navigate their delicious and fresh menu,the pho was awesome, Ill be back.
Super nice couple, atmosphere is terrific. U can either pick a big hotpot to share or have individual ones. Food is good !
This was our first time having hot pot here and we were really pleased with the quality of the food, as well as the amazing service. The manager Casey walked us through the entire menu and gave great suggestions which were really helpful. They also added in a complimentary green onion cake! Overall affordable prices, incredible food and perfect service.
I love this place. It is easily my favourite hot pot restaurant I have been to. They have excellent food and an incredible sauce bar. The staff are amazing and friendly. I have even gotten to know a few of them. I really only have positive things to say about this place.
Best hotpot place in Vancouver + Richmond! Food are super fresh food and owner making his personal hot pot sauce for us! I haven t tried it but I really need to try it
Great food and service. Authentic Chinese food.
Super friendly and amazing food
Great hot pot with a nice selection of seasonal vegetables and seafood!
It was a great experience. The place was so full that our group of 6 ended up getting a private room (not usual) they went above and beyond. Service was great friendly and helpful! Meat was fresh and a very high quality.
Highly recommended! Fresh meat and very good service!
We found hair in the soup so we told people working there about it but they didn t properly apologize to us about it but gave us some chewy snack whatever without saying anything lol. I don t think they would ve coped with this situation like this if we were middle aged adults tbh. It s always the best to verbally apologize first before giving some free snack or whatever
Best Hotpot place you can find Northshore. The quality of food is always good. They even have a private room, but need book ahead.