Five Guys in West Vancouver
728 Main St, West Vancouver, BC V7T 0A5, Canada
About
Your nearby Five Guys at 728 Main Street in West Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
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First time trying this place. I wasn't expecting double patties on my bacon burger. It was a mouthful of juicy goodness. The cajun fries were just the right amount of zesty heat. Wished there was more seating for larger groups.
My best pick was the free peanuts. I didn’t like the fries that soaked in peanut oil and hamburger had not much good beef flavour. I am not sure if I want to come back for burgers here. However, I was impressed the servers were quick and keep the store clean.
The fries are as good as the burgers! Simple, fresh, delious. Definitely hits the spot if you are craving for burgers. Nothing fancy, just plain goodness. Peanuts are always free, and remember the regular comes in 2 beef stack.
I haven't had here in a while, and this time I found the beef was slightly overcooked compared to my previous visits. However, the vegetables and sauces were fresh and tasty as usual. I hope the beef can go back to its usual juicy quality!
I was craving a good beefy burger after a hike and figured 5 Guys would hit the spot. I ordered the bacon cheeseburger. I get that price of supplies and labour have gone up but I feel like the quality of the burger and flavours this time weren't worth the price tag of almost $15. (And this is without fries!) It wasn't bad per se but it wasn't fantastic either. It was just okay. It seemed to lack fresh flavours and you can see from the photo there's no lettuce. The flavours of their mayo sauce and fried onions with the bacon and cheese all kind of blended together and lacked any contrast. The buns weren't anything special either. Even if they didn't add any fresh ingredients like shredded cabbage or carrot, what would've helped is if they charred the beef patties a bit and properly caramelize the onions to give the burger a more diverse flavour profile. Previous visits, I don't think I was this disappointed. I think I'll go elsewhere the next time I crave a burger, you don't get a whole lot of value here for your money anymore.
With not being familiar with the mall, it was difficult to locate Five Guys as it was outside the mall by the parking lot. Burger was delicious was usual - all the way with jalapeño. Loved that they still had plastic straws instead of the paper straws used by other fast food establishments. Large fries was able to fill all three adults up. Loved that they had refillable ketchup. Washroom was only single stall so it took a while to wash hands.
There's a lot going right here. It could be a lot worse. The lettuce was crisp. The burger was yummy. We got two patties which was cool. The Cajun frys really had a good deep fried crunch to them. I felt like I was in rural America. You walk in and you think what type of food could this place possibly provide? Well it's exactly what you thought. Nice and greasy.
Typical fast food burgers and fries are variable in quality, depending on how much time has passed since cooking and assembly. Five guys solves that issue by cooking to order, a process that takes seven or eight minutes. Because their burgers and hot dogs are not prepared before a customer orders, you can add anything from a long list of toppings and condiments. Suit yourself. That's a key. My burger had two thin meat patties lightly crusted on the exterior but still juicy. One "small" order of fries was hot, crisp and well seasoned. My only complaint was the serving size. It went beyond generous to excessive. Of course, we wouldn't want to eat in a restaurant that is not well maintained and staffed by people who seem happy to be there. On my May 2022 visit to the Park Royal store, housekeeping was in perfect order and the staff was friendly and attentive.
Always a good experience. Mmmmmmmmm
First time in a Five Guys branch and I had a pleasant experience, very friendly when ordering and explained each option well, delicious peanuts as a free snack, excellent food, very good portions. 100% recommended!!! THANK YOU!!!
I did not like it at all it to grease
Very busy place the tables were not cleaned not enough seating for the customers being served
Bang for buck and quality of food, this place is the best. It s actually unbelievably good.
Best
Love this place best burgers ever large amount of fries
Great selection of toppings all at not extra cost, very refreshing in this day and age
Its a 5 Guys. You get what you expect.
The burgers here are DELICIOUS and they come loaded with toppings.
Best burger, good service
Really good burgers and service not so great. Warm lemonade.
The fries presentation is terrible.
All in all, its a good place to grab a bite to eat fast service n very nice staff, I recommend this place for a family burger night or just a good ol date with your partner. But other than that its good to go alone as well.
Usually I m a Five Guys fries enthusiast but this location is horrible staff are unfriendly, it isn t kept clean, the fries are not crispy and the pop machine is out of ice and dispenses awful tasting soda. Go to a different location!!!
Food was great. Service was just order and you pick up your food. Tables we full when I got there.
Best fast food burger ! Reasonable prices and delicious burgers, like it so much Food
Five guys is always a hit, but it s expensive. This location is the one I frequent most 1 pop machine doesn t dispense ice, the other just spills water out instead of coke. Brought it up, no one seemed to care. Fries were unreal though. Thing that pisses me off was paying for a high quality burger and getting not one, but TWO slices of tomato that have the hideous green centres. Please do not serve that BS on a $15 burger, especially after guilt tipping. Brand standards for the franchisee should be more stringent. My last experience at PR s 5 guys was a 3 star, but I m giving 4 as the brand overall is a great one.
First time trying Five Guys and this location did not disappoint! Very nice burgers and generous amount of fries! Service was good aswell. Very receptive and efficient!
My go to place, always great burgers, opens late
Burger.
Alwyas a great burger. Still reigns top and consistent everytime Just done right Food : 5/5
All I can say is, YUM!
The BEST burgers I have ever had. Its too bad there isnt one located in Kamloops anymore. Totally worth driving 3 hours to eat though!!
Good burgers
Love it, tastes like homemade
I find the meat needs a lot more seasoning and/or more sauce on the bun. My burger was quite bland
What a fantastic meal - very satisfying
Five guys never disappoint and always more fries than you asked for
Great Food and Great Customer Service !!!
Great place
Ordinarily, I quite their food. But when I order and pay for an item with bacon and cheese, I dont think its too much to expect to have it come with those toppings. I know it says BACON in capital letters on their screen as well as the receipt, so it shouldnt be that hard to see. Guess I need to unwrap and check my orders before leaving Five Guys if I come back to this location.
Awesome
Today around 4pm me and my partner went in to get some hot dogs as they are very good. While ordering I decided to get the bacon cheese dog with some toppings no problems, when my partner went to order he order the same thing but plain, she proceeded to roll her eyes at us and get frustrated when she had to say 2 dogs. Also I understand customer service sucks I work in the same field but rolling your eyes at customers and getting upset and then proceeding to ignore us isnt great thats my honest review
Underrated place. I ordered a burger and large fries. Both were well cooked and bread was well toasted .the guy Omsh said me sorry regarding the late service by 1 minute which was heart warming. He was very cooperative with the customers and was making sure the customers were having good time. Thank you for your service really appreciate that
Great burger bar, and I love the vibes. The food is superb and the portions are filling for sure.
Great food and huge portion sizes. Price is a little on the heavy side, but 100% worth it.
Not the quality I expected from Five Guys. The guy taking our order didnt really seem to like his job. The burger was fine but drenched with fat and so weirdly put together, it falls apart. The fries were not as tasty as Im used to, the drinks were warm. To top it off its expensive.
Wow! So many choices of toppings, and you can have any one of them or all of them! And they were all delicious!
Good for maybe couple times a year.
Garbage
It was a shame there was no milkshake, but the hamburger was delicious haha.
Good if youre in a rush and need something satisfying. The aesthetic leave a bit to be desired, but its a fast food joint, not a date restaurant.
Great burritos even better chickens!
Definitely one of my favourite place for a nice hamburger.
Pretty good, its a little rushy rush environment but wharves I enjoy spending here
Burger was big and messy (a good thing!) and I liked that all the toppings were included in the price. They also overfill their fries!
Been waiting for over 45 min to get 2 burgers :(
Better than other fast food chanins. Free peanuts!
Youll smell oil if you sit in.All clothes!
Five guys! The clerk are totally 5 there! Burger Yes! Chips Yes! Peanuts Yes! But disappointing about no Milk Shake there, if you visit the Five guys in Hong Kong or Shanghai, you can enjoy Milk Shake in Five guys
The best berger
We pick up burgers and fries every Friday between 2 to2:30.pm . Most of the staff are hard working except the tall skinny guy doing the burgers. He is loud and doesnt look at what he is doing. He literally slops the ingredients on the burger. Each time we bring it home we have to take it apart and redo it. Could you please have someone else do the cooking. We would like to continue coming there. The girl that is usually on fries is excellent.
Good, classic burger and nice, greasy old style fries. No limits on toppings, dips or whatever you please (other than bacon and cheese). The peanuts to eat while you wait are a nice touch. A little expensive overall but the getting is GOOD when you have Five Guys in the midst.
All goods
Excellent burgers!!!
Fast and delicious!
Took my mom for the first time because she wanted a burger service was great, she loved the food did not like the atmosphere because to her it was not a real sit down restaurant and they didnt have coffee on the menu. Wheelchair accessibility: No access from parking lot unsafe because you have to wheel along the road cannot access the sidewalk due to no ramp.
Service was good and fast. Food was okay. It s not bad burgers, but also not the best. Dietary restrictions: They serve peanuts in an open bin in the dining area. This means there is peanut residue everywhere. So if you have a bad peanut allergy, skip this place.
Great burgers and fries
My go-to for a fast food burger. Generous fries. Tasty!
Amazing French fries! Burger was pretty good too. Self serve peanuts when you dine-in.
came in, happy to the store wasnt greeted kid behide the counter had an attitude problem food was good like always ate at a table saw kid again being lazy glad Management was caring enough to train this kid better cleaned up my mess then left.
Fries a bit too salty.
Service is friendly and personal. Food is a proven us recipe, check for pink meat in burger and greasy paper on that new passenger seat take out. Facility is more sanitary (frequent table cleaning) than the Park Royal Food Court nearby.
One of the best fast food chain. Wonderful for Berger lovers
The food is always made fresh, the staff are great and never make mistakes. The restaurant is clean and well stocked. One of the best places to get a great burger in West van Food
Honestly its between this place and Red Robin for me as the best burger places in the city. Different vibes and style of dining.
Best fast food burgers out there. The place tends to be kind of a mess, but it is understandable when they offer peanuts and people leave the mess behind them.
Cashier is not very focused on paying customer at time she was looking all around so I had to.repeat my order 5 times for just 2 hotdogs
Food left with a $100 car detailing bill as they didnt wrap it properly and one of the burgers leaked through the bag and left a massive oil stain on my car seat. When I grabbed the bag off the seat, the oil has soaked through so much in 5 minutes that the bag ripped and everything fell out of the bag. Ordered online and the order was also 15 minutes late.
Cant say much about atmosphere as it is always busy and in my last visit it was very difficult to find place to sit. Service is nothing special. No one cleaned the tables, the restaurant was not clean but i guess thatsxwhat you expect from a burger place. The food is always delicious.
Very good burgers, the fries are also excellent. Good service. Adequate price for quality
So your payment machine doesnt have swipe feature, which is ridiculous
Kid-friendliness: The wholebplace is kid-friendly Food
best buger and fries. great service
It was actually much better than I expected, juicy and tasty, the price of fries is unreasonable somehow, service is just like the other fast food restaurants
Terrible presentation of the burger, patties were overcooked, bun was soaked as hell impossible to grab the middle with it. I asked to cut in half and they cut it no well bc top bun was still whole and they cut through it with the aluminum too. Terrible serve: no combo with fries, small size is so expensive and peanut is expired
Fast
F delicious A lil expensive but food it s really good Food
The burgers have always been good. And honestly a little burger is bigger than most fast food burgers out there.
It is what it is, greasy, salty, deliciousness. Always consistent, good price, I like that somewhere gives me a nice thin caramelized patty. Only took a star off because this location just has their peanuts out in a communal box for customers to take from which doesnt seem that hygienic.
Pretty bangin
One of the best burgers anywhere! Love the juicy meat, the fried onions and mushrooms, and fresh lettuce and tomato.
Yummy.
Burger is ok, fries is good
A fighter in burgers, the first thing that comes to mind whenever I m hungry is Five Guys. The free peanuts are also a nice touch.
The best burgers and fries
Burgers and fries are delicious and high quality - great value
Burger joint. Grease and salt , repeat!
Decent food, good service. Quick and easy. Would recommend.
Really delicious food and excellent service. Portions are larger than what we expected, so thats a good surprise. But Ill consider that next time I have lunch here. Food
What a fantastic location. Staff are wonderful and extremely customer service-oriented. Great seating layout and always a great burger. Living that bag fry life and Five Guys helps me to keep it going!
Good service
Burger joint- lots of peanuts so if you have a peanut allergy best to avoid.
Best always
Nice food
Love this place. Clean and efficient. Excellent
One of the very first five guys location. Hands down the best quality!
Amrit really helped us today we left our phone and she found it and gave it back thanks so much
They lack attention and service in that branch. Kid-friendliness: Food can be eaten by children. Wheelchair accessibility: Easy access, wide doors.
Best burger around.
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