OPA! of Greece Park Royal in West Vancouver

Yesterday, I was purchasing the Opa platter with chicken and I get the food poisoning on the midnight.

Overcooked rice and chewy beef. My least favourite of any food court dish in town.

The food was delicious! The service was amazing! Aman and Rajvinder went above and beyond and are reason i will keep coming back to eat there whenever i visit Park Royal.

Asked to get half and half salad, that was pre made in front of me and was told they couldn t do it. Make it make sense hahahaha. Worst customer service in the mall and the food is really not that good. Big pass.

We visited to have fun, the food looked so good so we ordered but the cashier lady was plain rude! She took our order rudely, and when we didn t hear her calling us because we mentioned that we were still buying food somewhere else, she put up a fight and argued that we were not listening. Food was okay, just the service was not. Although, we did not enjoy it due to the rude lady taking orders. Not satisfied at all.

Great food but pricey for what it is.

Tasteless chicken and lamp wraps Mediocre fries Not worth the money at all I do not recommend this place at all

The guy working the grill on December 23 2022 afternoon cooked the lamb perfectly. The calamari, bread, and salad were all amazing and it came quickly. I was so hungry and it was as good as any sit down Greek restaurant Ive been to. Seeing lower reviews confuses me. I went during the busy holiday season and they had full staff, so maybe go when its busy and they are cooking stuff non stop! I forgot to take photos because it was so tasty and I ate it so quickly.

Excellent customer service and delicious food.

I went there at 8 45 pm looking for Calamari, and they said they were closed. At 10 minutes to close, they would not serve me this company has lasy compalest people that work for them. Do not give them your money.

Tried to Order a Kids Skewer with fries. they say theres no way to switch the Rice for Fries even tho ive had several other locations have Zero problem doing... i feel they are so cheap at this location they cant do the simplest Substitution... had to Buy Fries Separately which ended up costing 13.50 for a Kids Combo

Greek salad and calamari with extra side of tzatziki is my go too

I didnt have any problems. I eat here from time to time as I work nearby. They are fast.

2 than 3

I went at 5:40 when they are supposed to be open till 6:00 but they closed early and wouldn t serve us You re reply is such bullshit it s a cut and paste reply that requests that I do work for you. I was with my hungry kids that night how about YOU just fix the problem?

I recommend.

Give this 5 stars to Aman who works there ! He had an amazing customer service skill and give us a beautiful juicy gyro that has not been experienced in any other Opas in last fee years.

There was two staff working they both were Awesome. I love their customer service . They are very caring about each and every things . Love their food and greek restaurant.

I stop by OPA very often , theyre always very accommodating of my diet and Allergy . Opa team is amazing . Huge shoutout to Suk for her fantastic service . Thank you as well to Aman and the rest of the team .

Received violent food poisoning after eating this food.

I had a very pleasant experience . Gorbani ( I hope I spell her name right was such a sweet welcoming girl as well as another employee ( Gentleman) . Good food great service . Thank you

My go to restaurant in this food court . Really good Greek food, fast service . The spanakopita is delicious and the pita wraps are good too ! I m surprised by the b negative reviews as I come here regularly .

We ordered lunch for our team of 20 people through Opa at Park Royal. The team at Opa was very helpful in organising and guiding about the best options for lunch. The quantity of food was excellent. Thanks to Opa team Aman, Harkamal, Rajwinder, Gurbani and Sukh. Thanks a lot guys and keep shinning.

freshest in park royal, feeds the mandem on a daily, strong teamwork

Such a great customer service and lovable staff. Exceptionally recommendable!

The Manager of this store is very friendly and lovely. Had a best experience at OPA. Great food,

The Food is very good and had very good time while eating the food. And the service is very good and fast.

Food tastes amazing, nice and friendly staff, clean space

Great experience!! Delicious and fresh food!! Great team !! Happy and cheerfull!! I loved visting there

Vegetarian options: Love the food, top notch customer service Food

I once visited here with my friend, the experience was great.

Wonderful staff working there. Seems like a manager type. Very friendly & polite, However ,they always remembers the way I like my meal, and this is a lunch choice I make most of the time. I highly recommend this Opa

Amazing food!! Great service!! Excellent experience.

Food was great. Loved the service

Favorite spot to grab lunch in the mall. Good food and amazing staff. They often tell me my order before i even ask because they remember faces all I have to do is say yes and I love that.

Nyc food ,must visit there. (: Food

Very good and delicious food.

This place is one of my favourite for lunch. The staff working here is awesome. They provide best service to the customers. Also, the food is always fresh cooked.

I was really happy to eat here there is very good service greek food I love food net ad clean store I hed amazing customer service generally like my meat medium rare. Despite the nonchalant appearance in taking my order I was delightfully surprised to see they had paid full attention to my request and had done such as excellent job that I ordered a second skewer which was equally done as well. Though can t say too much about fast food I must applaud this outlet and their quality and pleasant service. Well done.

I enjoy my experience every time Vegetarian options: Add more items Food : 5/5 |

It was a great experience, amazing staff and clean atmosphere... I would love to visit again...

Good

The food is delicious and I love this place!

Amazing food!! Great service!! Excellent experience

I ordered for pick up and forgot to add a few extra items. The customer service was exceptional and accommodating. I had a very pleasant experience and really enjoyed the food as always. Thanks for the great service and fresh meal.

Had a great experience visiting this establishment. Loved the food and service.

Went there for lunch . Food is exceptional and the customer service adds cherry to the cake. Give it a try ,its worth it.

Food is too good and the girl name Harkamal who work there, her customer service skills is too good. Must visit!

Good customer service and food quality is also very good.

Great experience ! Amazing food and great service.. Food

Nice location Always a good experience Staff is really professional and friendly We find rare places where staff is interactive. They always ensure to make the visit pleasant.

love the food and good customer service by komal

The food was awesome i highly recommended and the service was fantastic ..and staff was very impressive and detail oriented special thanks to all the hard work they are putting in work to make customer experience memorable

Amazing food.

Rude girls that work there, they talk to eachother in their language laughing away and dont pay attention to what they are making. Girl put next to no ceasar dressing on my wrap it was so dry. My husband brought it back and told her and she argued and tried to make him pay for more dressing. Wrap was bad because it was not made with care!!!! Worst customer service!!!

Lamb bowl

I ordered a Santorini salad- when I opened it at home it was chickpea and a little onion only- no dill, caper, or tomato or dressing-

We had an outstanding first-time experience there, and its all thanks to the exceptional person, Aman. He was incredibly warm, kind, and understanding of our needs, especially with my two little kids. Amans top-notch service left a lasting impression on us, and because of him, well definitely be coming back. Any food service could have more people like Aman to make every visit as delightful as this one. Five stars!

The staff was too friendly and has provided great service.

I only go here because of the team of staff they have, without them this place would be a 2 star

It s always great when your expectations are surpassed. Having missed lunch and being very hungry I asked, hesitantly and sceptically for a lamb souvlaki and Greek salad with lamb not too cooked as I generally like my meat medium rare. Despite the nonchalant appearance in taking my order I was delightfully surprised to see they had paid full attention to my request and had done such as excellent job that I ordered a second skewer which was equally done as well. Though can t say too much about fast food I must applaud this outlet and their quality and pleasant service. Well done.

Probably the best Opa there is. Top notch service. Seriously Im super impressed.

I ordered from skip the dishes and the courier did a fantastic job but the store did not. The sticker claimed that the person checked for accuracy but there was no SPOON OR FORK OR NAPKIN!!! That is not an accurate check.

Why do they say they re open until 8pm with mall hours and I arrive to find they are closing and cleaning at 7:30pm?!? And they were rude about announcing their closed (early without notice).

Mask mandates are gone, so the staff at this location decided that its definitely not necessary to wear masks anymore. Thats despite all the other fast food joints having masks in place, and a significant portion of customers still wearing masks. Its a shame, but still gets 3 stars as its one of the healthier and delicious options available at this food court.

Very nice food pretty fresh, very polite and friendly staff who helped me in choosing my meal and it was the best experience for me

Love the staff, they always take care of me

I was really disappointed with the quality of my order. You can tell that the owners train their staff to be huge cheapskates. I had two lamb wraps and the toppings were insufficient a few pieces of diced tomatoes, a tiny scoop of feta, and a teaspoon of tzatziki. It was so dry and stingy for $20. I won t be eating here again. I used to love Opa s wraps when they were big and loaded with toppings, looked exactly like what you saw from the pictures in their menu. They were juicy and scrumptious. I suggest going to the A&W next door, or swing by a Greek restaurant/Gyro shop for a wrap that s 100 times better, and for the same price.

Very bad costumer service. We were going to buy 8 meals but tje service was very bad

Opa employees are always kind .I have gluten allergy and they are always very accommodating Specially Haman. 10/10

Huge rip off. There were barely anything in mg $10 order

Service was excellent! Guy working behind the counter was SUPER nice and welcoming and my food was served in about 1-2 minutes! Give the man who took my order a raise!!!

I got calamari tonight, and it was awefull, so salty, oily . I felt sick after. I never go to Opa again and I never recommend it to anyone. I had to wait for such a distgusting food in the line up too.

Consistently the worst service I ve ever received from an Opa restaurant. I don t normally leave reviews but it is incredibly frustrating to have the same terrible experience every single time from the Park Royal location.The staff are unresponsive to new customers trying to take their order and then chat with their coworkers and take forever while making it. Usually have multiple people standing in the back all looking like they are lost with no direction. When the seating section of the food court was closed, I had to yell over their loud music to place my order. Staff are either untrained and/or have no manager on duty because the setting is unprofessional

This is the amount of tomato AND onion they put into the Santorini Salad, after I had asked them to put more of both. You can count the pieces...Other than that, terrible customer service.

TASTED SO GOOD. Such good quality and left my tummy feeling nice.

It s the totally wrong choice Too expensive for bad quality

Food is nice but customer service is not good enough. Smile is in extra! And do not ask him to repeat something, youre really gonna bother him.. you can literally see it on his face!

Great fresh greek food. Fries with tzatziki are the best part of the meal.

Before , we always enjoyed the fresh and moist calamari. But today unfortunately the squid is dry and not fresh without any taste and chewy. The batter seems different- lumpy. I ll try a different branch to compare.

Terrible service, terrible experience will never go here again. Food quality was terrible, found hair in the food. Yes a hair! Service from staff was very bad as well.

I love ur food.but i was dissapointed about what i saw today.a very poor hygiene. Touching money and cards wearing plastic gloves not changing and assebled my Chicken warp.

Staff is the very opposite of kind... never gonna eat is this place again.

The food is really good but it takes forever. I usually get a wrap with fries but the fries take a million years to cook. The wrap will just be sitting on the counter fully prepared but it takes another 15 minutes for the rest of the meal. I can appreciate that theyre making them fresh but at a certain point i dont care, Im just hungry. Also the staff always looks so dead inside. Theyre usually just standing on their phones or just looking like they would rather be literally anywhere else.

The girl preparing my order was very rude. The calamari were tough.

The amount is small There isnt much to eat in the food court. The bread and sauce are delicious. I recommend souvlaki.

There used to be 2 really nice Indians guys who worked here, about a year and a half ago. Loved them. The guys now are ridiculously rude. I asked for my stuff to go and then I asked for a bag and napkins ( because that s what they re supposed to do for your to go food usually) and he threw it on the counter...if you don t like your job, quit!! :)

If you want bad over cooked hard as rock food go see Vick!

I was there yesterday and found a hair in my chicken pita wrap. At least wear nets over your hair/facial hair. I saw women with pony tails and loose hair working over the food.

I really like the food it was delicious and served with total accuracy. The staff was very friendly. Hope to go there soon .

Opa is one of my favorite restaurants in the park royal food court. I always have a good meal here, and the staff are always friendly.

I have eaten calamari from opa park royal it was delicious . I told cashier vick to make it more crunchy while odering it he himself made it for me . I have eaten it before also from different opa locations but this was my best experience .

Opa at park royal serves the best food . Staff is really kind and soft spoken . I love the opa platter . Its so yummy.

I alwayz love their food n hospitality n it is my favourite food corner .. The staff is very kind

I really like the food at this location of opa specially staff is really cooperative . I ordered souvlaki and salad it was delicious . Cashier Vick and girl named Arsh at the wrap station talked very nicely with me . I love visit there again soon

My experience at opa park royal was great. I usually order food from there. Cashier Vick and the girl at wrap station named Arsh treat in humble and hostile way. Gud luck guys

I love the food at opa at park royal . I went there many times food is really fresh and delicious . I love the salads there . Even the fries are osm .

I work in the park royal mall and i m a regular customer at opa the food here is really delicious and the customer service is excellent as well as i love eating calamari there it is really crunchy .

Good food

I have visted in park royal mall i ate the food the girl who serve the food, her name is anchal is very good . I like to come again and again to ate the food . Your Customer service is very good.

Service is ver quick and fast

A great healthy option for reasonably priced. Really friendly service, tasty food that fills you up, relatively healthy, great price.

The food is affordable and healthy and have a great service!!!

excellent service and food quality is so good.... recommend everyone to come here

I went their with my friend. Their service was very good and all the staff was really helpful. Specially vick and anchal they are very polite with all customers. I am very influenced by their service, i suggest everybody to visit and enjoy different meals.

Delicious food excellent custmor service

Over priced I paid 20 bucks for fast food? You got to me kidding me! Won t go back, also the guy who served me almost forgot to give me a bottle of water and I paid for it so I had to speak up. You can get real food for 20 dollars at a real restaurant.

Delicious lunch and very fast service...pricey but worth it

I loved! Come on lets go!

Greek food on a budget. Its ok especially if youre in a rush....

Always like OPA. But last visit was lacking in love. Spongebob fans know what Im talking about. Food was made fine, just not enough care into complete assembly of wrap. I have had the calamari in the past and it is worth a try.

Opa!

Quality is dropping. Used to be really good but now they rush the food and plating of it.

very good experiance

The salad was not fresh , and the guys working there dont know how to interact with their customers .when doing customer service job please leave your attitude at home.

I went there and ordered Calmari and salad and it was really delicious. I have never had that crispy and fresh salad before in my entire life.

Be at food and service with a smile . Great place

i came from toranto today and had my lunch at opa and i had a wonderful experience over there the casher mr vick was very coprative

Although the day was tireing the best part of the day was that when i had my food at opa seriously it was very good and i enjoyed it very much

Mediocre

Very good service given by the staff

the serving was good and food taste delicious

Dont eat here a lot but always good service. Food is always fresh and served hot. Staff is very nice too

Very delicious food

Can never go wrong with Greek food

Was served by Zik. Absolutely terrible service. Hes a ride and arrogant person who doesnt deserve to be working for there. If I owned the franchise and caught him talking to a customer the way he talked to us, Id fire him on the spot. Avoid this establishment. There are plenty of other places to eat in the food court that actually want your business. Disgrace.

Is good

Better experience then what i had in richmond.

It was quick but... Chicken skewers were loaded too tightly and when they were grilled there were 20 or more side by side with not enough room to cook properly so i got pink, undercooked chicken in my wrap. The calamari was fried to a crisp and the batter was too salty. I was hoping for more- this was not a good greek experience for me or my son. Can i expect more from the food court at a mall? If they tweak their food prep and grilling technique it can be better.

Squid was underdone, cola was like ice water. All food was tasteless.

I really enjoyed my experience at this place. Great atmosphere and very cozy chairs.

Used to love this place for the great service but new owners (past 3-4 years ) are rude and refuse the simplest order change, such as lamb in a childs meal for which I was willing to pay extra, and salad on the side. The server actually laughed at me when I asked for something simple. Terrible customer service! Tried lamb and beef in full size meal a few years later, and it was fatty with chunks of cartilage. Given this place several chances, and sadly they havent improved.

Workers dont use gloves well making the food.I had to ask for my mmoney back! I dont know where you dirty hands have been, gross! !