A&W Canada in West Vancouver

Very good service all the time and onions rings are tasty

good food. the bacon uncle cheddar was exceptionally delicious.

NOT a drive through, advertised as one.

Above average A&W. Wait times can be a bit long at certain times of the day. Staff are always very nice

Overall was ok

Efficient ordering, fast delivery, tasty food, nothing to complain about.

We always enjoy our experience at this store. Love the onion rings and mozza burgers!!

Great value. They make their onion rings in house, which are delicious! The customer service and management are also great.

I enjoy their food as it is made without antibiotics. Della was super nice too

Really bad service,she messed up really simple order of 6 combo orders And then as i asked them to correct it they said she is on break , never going back

Old filipino lady is rude to everyone for no reason. All the rest of the staff is okay but when ever she works there she judging every customers order and being rude to everyone. Why work in customer service is you going to act like that.

My wife tried to use a & w coupon. It was uncle burger coupon and wanted to change to mozzarella burger. Yes. I understand its wrong. However, staff does not need to be rude and impolite. Need to train how to talk back to client.

Located in the food court within the shopping mall. The root beer with the waterpas flavor is a bit difficult, but the burger is delicious.

The Filipino woman doing the cashier needs a raise! She s so lovely

Great burger combos.

Rude people!

Amazing and tasty food. the new chicken crunchers are amazing . Sometimes there is a long line (15 minutes). All the food is good, the staff is nice. food gets prepared quickly (under 5 minutes). This is easily one of my favourite places in Park Royal. Vegetarian options: many veg options

Usual fast food fare and pricing.

I liked the Burger and fries but the beer tastes funky; it was sweet like a regular coke.

A $7.49 coupon was used for a spicy chicken combo, and charge $8.48 ? Let s calculating $7.49 x 5% GST = $7.87. Now charged $8.48, that s not honest, becareful people!

My first ever review in my whole life. Today, I was tired and hungry and rushing up to order English breakfast+potato fries for lunch in A&W Park Royal. I asked tap water for my drink from this server named Amman and saw her rolled her eyes on me. So rude made my blood boils. If shes not happy with jer job then quit cause she is infecting people with her attitude.

Love the coupons and mama burger

Dont accept Amex

Breakfast starts at 10am which is obviously too late

My friend and I came here shopping and he went and bought a beyond meat burger with 2 patties combo with the drink a fries he payed $12.99. They didn t ask if he wanted his receipt and threw it out. They came out with the burger and told him he only bought the burger and he was gonna need to pay for the fries and drink which he then payed $4.99 on top of $12.99. He asked if they can look back on the receipt which they then said I can t, I threw it out I m sorry a combo shouldn t cost over $15.00

They were rude to me for no reason, I work in the mall doing a customer service job too so I know customer service especially fast food isn t always easy to work in. But this was just unpleasant. I approached the till after not having eaten a proper meal all day since I had been at work, I just finished my shift and this rude grey haired lady with glasses just pointed at another till, she didn t acknowledge me or even say a single word. She just pointed. Another employee ended up being the one to take my order, I politely asked for no sauce on my food and she was like ugh okay! as if she was judging and acting like my request for no sauce was such a problem for her. They made my food very slowly even though no one was ahead of me in line, they all seem to be miserable and that s not ok because I work customer service too and at my job, that would never be allowed. How dare you judge someone s food choices when they are nothing but nice to you? Also learn to greet you customer and smile once in a while, horrible attitude that makes for a ruined appetite :( I m sorry but these employees especially the grey haired lady all need to GO

I cant go to my favorite A&W because of a very unfriendly old waitress. Its sad that entire A&W image suffers because of her one unkindness.

Loved fries

I went to A&W on Jan 8,2021 for the free coffee promotion till Jan 17,2021. I was asked by a female cashier how many coffee do you want? I answered four (3 medium & 1 large). I was expecting just to get 1.The female cashier remembered me even though I was wearing a (covid-19)mask.I was surprised.Good service.Thank you.

Great place to eat!

Service was fast and staff were nice, but after getting home and eating my burger I tasted something off. Threw up within 10min, bad tomatoes.

not bad

The manager at Park royal location is so rude! She is always Moody, i ask if they make ice cream and she responded with sarcastic : do you see any ice cream at our menu ? Hahaha kind of funny how she can make you feel bad about being a customer and ask questions. But the food is good and cheap ...

So so breakfast

Food really fresh and nice. Service good and quick. Definitely one of the best fast food burgers in town

Good value burgers

Great breakfast and great burgers...

It smell bad

Doing an awesome job. Food was hot and ready for take-out via drive through.

Very rude woman. Im a Vegetarian and all I wanted was a beyond meat burger. She said all we serve here is meat. Then she tried to tell me that I am a man and I should be eating meat ...disgusting

Staff are usually friendly, service is fast... i go here because of float and uncle burger...

Nice

awesome!

Good Mama with cheese meal.

Good service

Great coffee. Busy yet great servers

Tried the Beyond meat burger and was pleasantly surprised

Its ok

as far as fast foods goes its not bad

Typically very slow service. Not the staffs fault. Just a very tiny location and always busy

Really nice place for a quick and cheap meal.

Horrible

Great!

Try a teen burger lettuce wrap! Cuts a significant amount of calories out of a teen burger

west vancouver . superb place . must go back to Canada really soon xx

Love the chilled glasses.

Amazing hospitality

Good quality fast food

I love the French fries, salads and numerous menus

Beyond Meat Burger is killer!!! Amazing!

Worst restaurant ever, I like the food for a quick meal... but the service at least in this location is awful.

Foods good. Nice, friendly service.

Love the onions rings, best in town!

Their new veggie burger beyond meat is very good.

Kids love their burgers, and this location has a very friendly staff.

Beyond meat burgers were good! Fries were just OK. Soft drinks are overpriced

I like the Veggies. They are quite tasty. The others are better than many other famous fast-food restaurants.

Food was great, as far as fast food goes, and service is always friendly.

Burgers

Great little restaurant

Good and rude

The option for two type of vegi burgers is available . This good because if you do not like the new meat replacement you can go with old fashion. I did not feel good trying the new type of meat replacement. I felt so heavy for hours after having the burger. So with that experience whenever I go there I ask for old type.

Nice fast-food burgers.

Very good

Not bad food

I have been here a couple of times, and reviewed this resort on multiple accounts, but I feel like its gradually gone from great, to terrible. Maybe its the times I come the staff just doesnt like me

Very clean and very friendly

Cheap and good food

The foods are not very salty like other fast foods, the prices are good and it is delicous

The food is okay but the sodas are watered down. Not good.

Asked politely if they could make my chicken burger fresh (cooked then not pulled from the heating tray) I told her I didnt mind waiting, she frustrating told me everything was fresh and that they wouldnt cook a new patty for me. The food staff then proceeded to pull a patty from there heating tray, Wich in turn ended up being soggy and cold.

Been coming here for years, at the old location downstairs and at the new location. Staff is friendly and helpful, service is fast, food is hot and good. The older ladies have worked there for ages and seem to know lots of the customers and their kids, which is unusual in fast food. Its good to see. A&W in general, and this location in particular, are the only fast food place I go to these days, as they seem to be working to keep the ingredients top quality, and environmentally-friendly. Plus the specials kick ass. Thanks guys!

Superb fresh breakfast with a great wifi

I like the food. I ordered Papa Burger combo amongst other things. For the combo that costs $10.58 I was charged Papa Cheese $7.29, Combo coke $1.00 and Fries $2.99. Unless my calculator does not work, that totalled $11.28 which is $0.70 more than the price advertised for the Combo. Oddly enough the cashier did not understand my question about why I was being charged more and at the end he said that it was the way they do it. It s not about the cents it s about the hidden trick.

Employees had rude and bad morals.

Really terrible service. I wanted to sub a veggie Patty (not the beyond meat Patty which I know is sold out) on a regular burger but they couldnt do it because it wasnt in the system even though I have done it at several other a&ws before with no problems which she wasnt even willing to listen to. So disappointed.

It is an a&w franchise like all the others you get the same food at the same price

Nice

Bad server. Manager very rude.

Service is slow but friendly, good veggie burger and breakfast sandwich.

Racist Filipino staff always give me a hard time there because I am First Nations so too much racism. I dont know why they go out of their way to ruin your day

good food