2002 Marine Dr, West Vancouver, BC V7T 2W4, Canada
Canada's original burger restaurant. Serving great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer since 1956. Now proudly serving Organic Pret Coffee.
I work in the mall & get my lunch in the food court sometimes. When i get food from here it is always good & very quick service. They work hard to get orders out quickly. The woman working today with purple short curly hair and glasses was so sweet! She chatted with me while quickly getting my order together & brightened my day.
I ordered food from here, but the workers don't use gloves so i cancled my order. They rub their hands on their clothes and the surroundings. It's not hygienic at all.
Always taste good , You can’t go wrong with BLT sandwich 👍🏼
The lady with cutting wearing collar t shirt may be she was not an indian I think she was supervisor and was taking orders omg she was soo rude to us and was charging us extra was taking too long to take order.idk how is she even behaving with others
He grass-fed beef option is not available in America. That was nice to find. They do not have soft serve ice cream so you can't get a root beer float. This is located inside of a mall food courthouse. Park Royal mall.
good staff except for old filipina cashier who has her hair in a bun, she seems like she hates her job and needs a break lol. good food though
Friendly service, clean store, I ordered english muffin bacon & egger combo and was tasty and good.
The beyond meat burger is nice. It doesn’t taste like beef but it will remind you of it. Vegans and vegetarians who miss the satisfaction only junk food can provide will love it. I’m not really the biggest A&W fan, though - I think McDonald’s has better beef options and DQ has better chicken options.
Very good service all the time and onions rings are tasty
good food. the bacon uncle cheddar was exceptionally delicious.
NOT a drive through, advertised as one.
Above average A&W. Wait times can be a bit long at certain times of the day. Staff are always very nice
Overall was ok
Efficient ordering, fast delivery, tasty food, nothing to complain about.
We always enjoy our experience at this store. Love the onion rings and mozza burgers!!
Great value. They make their onion rings in house, which are delicious! The customer service and management are also great.
I enjoy their food as it is made without antibiotics. Della was super nice too
Really bad service,she messed up really simple order of 6 combo orders And then as i asked them to correct it they said she is on break , never going back
Old filipino lady is rude to everyone for no reason. All the rest of the staff is okay but when ever she works there she judging every customers order and being rude to everyone. Why work in customer service is you going to act like that.
My wife tried to use a & w coupon. It was uncle burger coupon and wanted to change to mozzarella burger. Yes. I understand its wrong. However, staff does not need to be rude and impolite. Need to train how to talk back to client.
Located in the food court within the shopping mall. The root beer with the waterpas flavor is a bit difficult, but the burger is delicious.
The Filipino woman doing the cashier needs a raise! She s so lovely
Great burger combos.
Rude people!
Amazing and tasty food. the new chicken crunchers are amazing . Sometimes there is a long line (15 minutes). All the food is good, the staff is nice. food gets prepared quickly (under 5 minutes). This is easily one of my favourite places in Park Royal. Vegetarian options: many veg options
Usual fast food fare and pricing.
I liked the Burger and fries but the beer tastes funky; it was sweet like a regular coke.
A $7.49 coupon was used for a spicy chicken combo, and charge $8.48 ? Let s calculating $7.49 x 5% GST = $7.87. Now charged $8.48, that s not honest, becareful people!
My first ever review in my whole life. Today, I was tired and hungry and rushing up to order English breakfast+potato fries for lunch in A&W Park Royal. I asked tap water for my drink from this server named Amman and saw her rolled her eyes on me. So rude made my blood boils. If shes not happy with jer job then quit cause she is infecting people with her attitude.
Love the coupons and mama burger
Dont accept Amex
Breakfast starts at 10am which is obviously too late
My friend and I came here shopping and he went and bought a beyond meat burger with 2 patties combo with the drink a fries he payed $12.99. They didn t ask if he wanted his receipt and threw it out. They came out with the burger and told him he only bought the burger and he was gonna need to pay for the fries and drink which he then payed $4.99 on top of $12.99. He asked if they can look back on the receipt which they then said I can t, I threw it out I m sorry a combo shouldn t cost over $15.00
They were rude to me for no reason, I work in the mall doing a customer service job too so I know customer service especially fast food isn t always easy to work in. But this was just unpleasant. I approached the till after not having eaten a proper meal all day since I had been at work, I just finished my shift and this rude grey haired lady with glasses just pointed at another till, she didn t acknowledge me or even say a single word. She just pointed. Another employee ended up being the one to take my order, I politely asked for no sauce on my food and she was like ugh okay! as if she was judging and acting like my request for no sauce was such a problem for her. They made my food very slowly even though no one was ahead of me in line, they all seem to be miserable and that s not ok because I work customer service too and at my job, that would never be allowed. How dare you judge someone s food choices when they are nothing but nice to you? Also learn to greet you customer and smile once in a while, horrible attitude that makes for a ruined appetite :( I m sorry but these employees especially the grey haired lady all need to GO
I cant go to my favorite A&W because of a very unfriendly old waitress. Its sad that entire A&W image suffers because of her one unkindness.
Loved fries
I went to A&W on Jan 8,2021 for the free coffee promotion till Jan 17,2021. I was asked by a female cashier how many coffee do you want? I answered four (3 medium & 1 large). I was expecting just to get 1.The female cashier remembered me even though I was wearing a (covid-19)mask.I was surprised.Good service.Thank you.
Great place to eat!
Service was fast and staff were nice, but after getting home and eating my burger I tasted something off. Threw up within 10min, bad tomatoes.
not bad
The manager at Park royal location is so rude! She is always Moody, i ask if they make ice cream and she responded with sarcastic : do you see any ice cream at our menu ? Hahaha kind of funny how she can make you feel bad about being a customer and ask questions. But the food is good and cheap ...
So so breakfast
Food really fresh and nice. Service good and quick. Definitely one of the best fast food burgers in town
Good value burgers
Great breakfast and great burgers...
It smell bad
Doing an awesome job. Food was hot and ready for take-out via drive through.
Very rude woman. Im a Vegetarian and all I wanted was a beyond meat burger. She said all we serve here is meat. Then she tried to tell me that I am a man and I should be eating meat ...disgusting
Staff are usually friendly, service is fast... i go here because of float and uncle burger...
Nice
awesome!
Good Mama with cheese meal.
Good service
Great coffee. Busy yet great servers
Tried the Beyond meat burger and was pleasantly surprised
Its ok
as far as fast foods goes its not bad
Typically very slow service. Not the staffs fault. Just a very tiny location and always busy
Really nice place for a quick and cheap meal.
Horrible
Great!
Try a teen burger lettuce wrap! Cuts a significant amount of calories out of a teen burger
west vancouver . superb place . must go back to Canada really soon xx
Love the chilled glasses.
Amazing hospitality
Good quality fast food
I love the French fries, salads and numerous menus
Beyond Meat Burger is killer!!! Amazing!
Worst restaurant ever, I like the food for a quick meal... but the service at least in this location is awful.
Foods good. Nice, friendly service.
Love the onions rings, best in town!
Their new veggie burger beyond meat is very good.
Kids love their burgers, and this location has a very friendly staff.
Beyond meat burgers were good! Fries were just OK. Soft drinks are overpriced
I like the Veggies. They are quite tasty. The others are better than many other famous fast-food restaurants.
Food was great, as far as fast food goes, and service is always friendly.
Burgers
Great little restaurant
Good and rude
The option for two type of vegi burgers is available . This good because if you do not like the new meat replacement you can go with old fashion. I did not feel good trying the new type of meat replacement. I felt so heavy for hours after having the burger. So with that experience whenever I go there I ask for old type.
Nice fast-food burgers.
Very good
Not bad food
I have been here a couple of times, and reviewed this resort on multiple accounts, but I feel like its gradually gone from great, to terrible. Maybe its the times I come the staff just doesnt like me
Very clean and very friendly
Cheap and good food
The foods are not very salty like other fast foods, the prices are good and it is delicous
The food is okay but the sodas are watered down. Not good.
Asked politely if they could make my chicken burger fresh (cooked then not pulled from the heating tray) I told her I didnt mind waiting, she frustrating told me everything was fresh and that they wouldnt cook a new patty for me. The food staff then proceeded to pull a patty from there heating tray, Wich in turn ended up being soggy and cold.
Been coming here for years, at the old location downstairs and at the new location. Staff is friendly and helpful, service is fast, food is hot and good. The older ladies have worked there for ages and seem to know lots of the customers and their kids, which is unusual in fast food. Its good to see. A&W in general, and this location in particular, are the only fast food place I go to these days, as they seem to be working to keep the ingredients top quality, and environmentally-friendly. Plus the specials kick ass. Thanks guys!
Superb fresh breakfast with a great wifi
I like the food. I ordered Papa Burger combo amongst other things. For the combo that costs $10.58 I was charged Papa Cheese $7.29, Combo coke $1.00 and Fries $2.99. Unless my calculator does not work, that totalled $11.28 which is $0.70 more than the price advertised for the Combo. Oddly enough the cashier did not understand my question about why I was being charged more and at the end he said that it was the way they do it. It s not about the cents it s about the hidden trick.
Employees had rude and bad morals.
Really terrible service. I wanted to sub a veggie Patty (not the beyond meat Patty which I know is sold out) on a regular burger but they couldnt do it because it wasnt in the system even though I have done it at several other a&ws before with no problems which she wasnt even willing to listen to. So disappointed.
It is an a&w franchise like all the others you get the same food at the same price
Nice
Bad server. Manager very rude.
Service is slow but friendly, good veggie burger and breakfast sandwich.
Racist Filipino staff always give me a hard time there because I am First Nations so too much racism. I dont know why they go out of their way to ruin your day
good food