A&W Canada in West Vancouver

2002 Marine Dr, West Vancouver, BC V7T 2W4, Canada

★★★★☆
(234 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Serving great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer since 1956. Now proudly serving Organic Pret Coffee.

Website
web.aw.ca
Address
2002 Marine Dr, West Vancouver, BC V7T 2W4, Canada
Plus Code
8VF7+XG West Vancouver, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
9:30 AM–7 PM
Tuesday
9:30 AM–7 PM
Wednesday
9:30 AM–7 PM
Thursday
9:30 AM–9 PM
Friday
9:30 AM–9 PM
Saturday
9:30 AM–8 PM
Sunday
10 AM–6 PM

Services

Service options
Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Photos

Reviews

3.8
★★★★☆
234 reviews

Most Mentioned

fast food (6) breakfast (6) price (6) onion rings (4) mall (3) coupon (3) food court (2) glasses (2) root beer (2) rude (2)
5 stars
92
4 stars
69
3 stars
33
2 stars
10
1 stars
30
★★★★★
October 30, 2024

I work in the mall & get my lunch in the food court sometimes. When i get food from here it is always good & very quick service. They work hard to get orders out quickly. The woman working today with purple short curly hair and glasses was so sweet! She chatted with me while quickly getting my order together & brightened my day.

October 11, 2024

I ordered food from here, but the workers don't use gloves so i cancled my order. They rub their hands on their clothes and the surroundings. It's not hygienic at all.

★★★★★
September 18, 2024

Always taste good , You can’t go wrong with BLT sandwich 👍🏼

July 26, 2024

The lady with cutting wearing collar t shirt may be she was not an indian I think she was supervisor and was taking orders omg she was soo rude to us and was charging us extra was taking too long to take order.idk how is she even behaving with others

★★★★
June 13, 2024

He grass-fed beef option is not available in America. That was nice to find. They do not have soft serve ice cream so you can't get a root beer float. This is located inside of a mall food courthouse. Park Royal mall.

★★★★★
February 7, 2024

good staff except for old filipina cashier who has her hair in a bun, she seems like she hates her job and needs a break lol. good food though

★★★★★
November 4, 2022

Friendly service, clean store, I ordered english muffin bacon & egger combo and was tasty and good.

★★★
July 13, 2018

The beyond meat burger is nice. It doesn’t taste like beef but it will remind you of it. Vegans and vegetarians who miss the satisfaction only junk food can provide will love it. I’m not really the biggest A&W fan, though - I think McDonald’s has better beef options and DQ has better chicken options.

★★★★★
October 23, 2024

Very good service all the time and onions rings are tasty

★★★★★
October 23, 2024

good food. the bacon uncle cheddar was exceptionally delicious.

September 23, 2024

NOT a drive through, advertised as one.

★★★★
Local Guide
August 23, 2024

Above average A&W. Wait times can be a bit long at certain times of the day. Staff are always very nice

★★★★★
June 23, 2024

Overall was ok

★★★★★
Local Guide
March 23, 2024

Efficient ordering, fast delivery, tasty food, nothing to complain about.

★★★★★
March 23, 2024

We always enjoy our experience at this store. Love the onion rings and mozza burgers!!

★★★★★
Local Guide
January 23, 2024

Great value. They make their onion rings in house, which are delicious! The customer service and management are also great.

★★★★★
Local Guide
January 23, 2024

I enjoy their food as it is made without antibiotics. Della was super nice too

Local Guide
December 23, 2023

Really bad service,she messed up really simple order of 6 combo orders And then as i asked them to correct it they said she is on break , never going back

December 23, 2023

Old filipino lady is rude to everyone for no reason. All the rest of the staff is okay but when ever she works there she judging every customers order and being rude to everyone. Why work in customer service is you going to act like that.

Local Guide
December 23, 2023

My wife tried to use a & w coupon. It was uncle burger coupon and wanted to change to mozzarella burger. Yes. I understand its wrong. However, staff does not need to be rude and impolite. Need to train how to talk back to client.

★★★★
Local Guide
December 23, 2023

Located in the food court within the shopping mall. The root beer with the waterpas flavor is a bit difficult, but the burger is delicious.

★★★★★
Local Guide
December 23, 2023

The Filipino woman doing the cashier needs a raise! She s so lovely

★★★★★
Local Guide
December 23, 2023

Great burger combos.

December 23, 2023

Rude people!

★★★★★
Local Guide
December 23, 2023

Amazing and tasty food. the new chicken crunchers are amazing . Sometimes there is a long line (15 minutes). All the food is good, the staff is nice. food gets prepared quickly (under 5 minutes). This is easily one of my favourite places in Park Royal. Vegetarian options: many veg options

★★★
Local Guide
December 23, 2022

Usual fast food fare and pricing.

★★★★
Local Guide
December 23, 2022

I liked the Burger and fries but the beer tastes funky; it was sweet like a regular coke.

December 23, 2022

A $7.49 coupon was used for a spicy chicken combo, and charge $8.48 ? Let s calculating $7.49 x 5% GST = $7.87. Now charged $8.48, that s not honest, becareful people!

December 23, 2022

My first ever review in my whole life. Today, I was tired and hungry and rushing up to order English breakfast+potato fries for lunch in A&W Park Royal. I asked tap water for my drink from this server named Amman and saw her rolled her eyes on me. So rude made my blood boils. If shes not happy with jer job then quit cause she is infecting people with her attitude.

★★★★★
Local Guide
December 23, 2022

Love the coupons and mama burger

★★
Local Guide
December 23, 2022

Dont accept Amex

Local Guide
December 23, 2022

Breakfast starts at 10am which is obviously too late

December 23, 2022

My friend and I came here shopping and he went and bought a beyond meat burger with 2 patties combo with the drink a fries he payed $12.99. They didn t ask if he wanted his receipt and threw it out. They came out with the burger and told him he only bought the burger and he was gonna need to pay for the fries and drink which he then payed $4.99 on top of $12.99. He asked if they can look back on the receipt which they then said I can t, I threw it out I m sorry a combo shouldn t cost over $15.00

December 23, 2022

They were rude to me for no reason, I work in the mall doing a customer service job too so I know customer service especially fast food isn t always easy to work in. But this was just unpleasant. I approached the till after not having eaten a proper meal all day since I had been at work, I just finished my shift and this rude grey haired lady with glasses just pointed at another till, she didn t acknowledge me or even say a single word. She just pointed. Another employee ended up being the one to take my order, I politely asked for no sauce on my food and she was like ugh okay! as if she was judging and acting like my request for no sauce was such a problem for her. They made my food very slowly even though no one was ahead of me in line, they all seem to be miserable and that s not ok because I work customer service too and at my job, that would never be allowed. How dare you judge someone s food choices when they are nothing but nice to you? Also learn to greet you customer and smile once in a while, horrible attitude that makes for a ruined appetite :( I m sorry but these employees especially the grey haired lady all need to GO

December 23, 2022

I cant go to my favorite A&W because of a very unfriendly old waitress. Its sad that entire A&W image suffers because of her one unkindness.

★★★★★
Local Guide
December 23, 2021

Loved fries

★★★★★
December 23, 2021

I went to A&W on Jan 8,2021 for the free coffee promotion till Jan 17,2021. I was asked by a female cashier how many coffee do you want? I answered four (3 medium & 1 large). I was expecting just to get 1.The female cashier remembered me even though I was wearing a (covid-19)mask.I was surprised.Good service.Thank you.

★★★★★
Local Guide
December 23, 2021

Great place to eat!

★★
Local Guide
December 23, 2021

Service was fast and staff were nice, but after getting home and eating my burger I tasted something off. Threw up within 10min, bad tomatoes.

★★★★
December 23, 2021

not bad

December 23, 2021

The manager at Park royal location is so rude! She is always Moody, i ask if they make ice cream and she responded with sarcastic : do you see any ice cream at our menu ? Hahaha kind of funny how she can make you feel bad about being a customer and ask questions. But the food is good and cheap ...

★★★★★
Local Guide
December 23, 2020

So so breakfast

★★★★★
Local Guide
December 23, 2020

Food really fresh and nice. Service good and quick. Definitely one of the best fast food burgers in town

★★★★
Local Guide
December 23, 2020

Good value burgers

★★★★★
Local Guide
December 23, 2020

Great breakfast and great burgers...

★★★★★
December 23, 2020

It smell bad

★★★★★
Local Guide
December 23, 2020

Doing an awesome job. Food was hot and ready for take-out via drive through.

Local Guide
December 23, 2020

Very rude woman. Im a Vegetarian and all I wanted was a beyond meat burger. She said all we serve here is meat. Then she tried to tell me that I am a man and I should be eating meat ...disgusting

★★★★
Local Guide
December 23, 2019

Staff are usually friendly, service is fast... i go here because of float and uncle burger...

★★★★
Local Guide
December 23, 2019

Nice

★★★★★
Local Guide
December 23, 2019

awesome!

★★★★
Local Guide
December 23, 2019

Good Mama with cheese meal.

★★★★
December 23, 2019

Good service

★★★★★
Local Guide
December 23, 2019

Great coffee. Busy yet great servers

★★★★
Local Guide
December 23, 2019

Tried the Beyond meat burger and was pleasantly surprised

★★★
Local Guide
December 23, 2019

Its ok

★★
Local Guide
December 23, 2019

as far as fast foods goes its not bad

★★
Local Guide
December 23, 2019

Typically very slow service. Not the staffs fault. Just a very tiny location and always busy

★★★★
Local Guide
December 23, 2019

Really nice place for a quick and cheap meal.

Local Guide
December 23, 2019

Horrible

★★★★★
Local Guide
December 23, 2019

Great!

★★★★
Local Guide
December 23, 2019

Try a teen burger lettuce wrap! Cuts a significant amount of calories out of a teen burger

★★★★★
Local Guide
December 23, 2019

west vancouver . superb place . must go back to Canada really soon xx

★★★★
Local Guide
December 23, 2019

Love the chilled glasses.

★★★★★
Local Guide
December 23, 2019

Amazing hospitality

★★★★
Local Guide
December 23, 2019

Good quality fast food

★★★★★
Local Guide
December 23, 2019

I love the French fries, salads and numerous menus

★★★★★
Local Guide
December 23, 2019

Beyond Meat Burger is killer!!! Amazing!

December 23, 2019

Worst restaurant ever, I like the food for a quick meal... but the service at least in this location is awful.

★★★★
Local Guide
December 23, 2019

Foods good. Nice, friendly service.

★★★★
Local Guide
December 23, 2019

Love the onions rings, best in town!

★★★★
Local Guide
December 23, 2019

Their new veggie burger beyond meat is very good.

★★★
Local Guide
December 23, 2019

Kids love their burgers, and this location has a very friendly staff.

★★★
Local Guide
December 23, 2019

Beyond meat burgers were good! Fries were just OK. Soft drinks are overpriced

★★★★
Local Guide
December 23, 2019

I like the Veggies. They are quite tasty. The others are better than many other famous fast-food restaurants.

★★★★
Local Guide
December 23, 2019

Food was great, as far as fast food goes, and service is always friendly.

★★★★★
December 23, 2019

Burgers

★★★★
Local Guide
December 23, 2019

Great little restaurant

★★★★
Local Guide
December 23, 2019

Good and rude

★★★★★
Local Guide
December 23, 2019

The option for two type of vegi burgers is available . This good because if you do not like the new meat replacement you can go with old fashion. I did not feel good trying the new type of meat replacement. I felt so heavy for hours after having the burger. So with that experience whenever I go there I ask for old type.

★★★★
Local Guide
December 23, 2019

Nice fast-food burgers.

★★★★★
December 23, 2019

Very good

★★★
Local Guide
December 23, 2019

Not bad food

★★★
December 23, 2019

I have been here a couple of times, and reviewed this resort on multiple accounts, but I feel like its gradually gone from great, to terrible. Maybe its the times I come the staff just doesnt like me

★★★★★
December 23, 2019

Very clean and very friendly

★★★★★
Local Guide
December 23, 2019

Cheap and good food

★★★★★
Local Guide
December 23, 2019

The foods are not very salty like other fast foods, the prices are good and it is delicous

★★
Local Guide
December 23, 2018

The food is okay but the sodas are watered down. Not good.

Local Guide
December 23, 2018

Asked politely if they could make my chicken burger fresh (cooked then not pulled from the heating tray) I told her I didnt mind waiting, she frustrating told me everything was fresh and that they wouldnt cook a new patty for me. The food staff then proceeded to pull a patty from there heating tray, Wich in turn ended up being soggy and cold.

★★★★★
December 23, 2018

Been coming here for years, at the old location downstairs and at the new location. Staff is friendly and helpful, service is fast, food is hot and good. The older ladies have worked there for ages and seem to know lots of the customers and their kids, which is unusual in fast food. Its good to see. A&W in general, and this location in particular, are the only fast food place I go to these days, as they seem to be working to keep the ingredients top quality, and environmentally-friendly. Plus the specials kick ass. Thanks guys!

★★★★★
Local Guide
December 23, 2018

Superb fresh breakfast with a great wifi

★★
December 23, 2018

I like the food. I ordered Papa Burger combo amongst other things. For the combo that costs $10.58 I was charged Papa Cheese $7.29, Combo coke $1.00 and Fries $2.99. Unless my calculator does not work, that totalled $11.28 which is $0.70 more than the price advertised for the Combo. Oddly enough the cashier did not understand my question about why I was being charged more and at the end he said that it was the way they do it. It s not about the cents it s about the hidden trick.

December 23, 2018

Employees had rude and bad morals.

Local Guide
December 23, 2018

Really terrible service. I wanted to sub a veggie Patty (not the beyond meat Patty which I know is sold out) on a regular burger but they couldnt do it because it wasnt in the system even though I have done it at several other a&ws before with no problems which she wasnt even willing to listen to. So disappointed.

★★★★
Local Guide
December 23, 2018

It is an a&w franchise like all the others you get the same food at the same price

★★★★★
Local Guide
December 23, 2018

Nice

December 23, 2017

Bad server. Manager very rude.

★★★
Local Guide
December 23, 2017

Service is slow but friendly, good veggie burger and breakfast sandwich.

December 23, 2017

Racist Filipino staff always give me a hard time there because I am First Nations so too much racism. I dont know why they go out of their way to ruin your day

★★★
Local Guide
December 23, 2016

good food