1760 Marine Dr, West Vancouver, BC V7V 1J3, Canada
Pizzeria offering thin-crust, regular & multi-grain pies with a wide selection of toppings.
Panago customer service was amazing and prompt at addressing my issue with having a bad experience. Not all the links in the chain are as caring about the company image . I think just deliver the pizzas in the order they come out the oven and it won't happen again. This Pizza was amazing always loved Panago and worked there when it was Panagopolous Pizza. I ordered Pizza for my construction crew as a treat for Friday.. I was disappointed even before getting off the phone to order... Dispatcher was delay after delay,, error in system, delay trying to group the combos for a deal, training a new person while taking my order. Then says it will be there in 50mins. OK, worst case scenario I get it. ..but this panago is only 14 min away!! Then they call and lie to me, saying the driver is stuck in traffic. There is no traffic between Ambleside GlenEagles just cyclists! I used to deliver and I know for a FACT delivery drivers take the close orders so they have more chances of getting a tip. If you're over 4 blocks away you get cold Pizza. So it finally arrives 95 minutes later!! Then the driver is handing me 1 bottled beverage at a time from a bag instead of giving me the bag cause he wants to keep the bag!!. Then after I pay, he watches the receipt as it prints out to judge his tip!! I put $0.01 cause I didn't know how to skip the tip prompt. You should pay me for my time! Half my crew left cause they had to take ferries and get home.. Then the driver (old Persian or Indian man with moustache) starts making comments to me about the tip. "It doesn't even make a difference why tip $0.01?" Next time deliver the pizzas to the customers IN THE ORDER THEY COME OUT OF THE OVEN. Its not fair to be treated as less of a priority cause YOUR HOUSE IS FURTHER FROM THE REATAURANT!!. I know the game. Discipline your drivers and you should fire that one! Omg they did it again after the customer service gave me a credit. They were 90 mons on 1 medium Pizza. The driver called and I told him thwy need to deliver the pizzas in the order they came out of the oven and I was NOT friendly about it. Takes the pizzas back and remakes them. Cones with a smirk and says "customer comes 1st" I wake up the next morning and I have a throat and sinus infection. What did they do to my Pizza?! I never get sick , I pre load supplements to prevent colds. They totally dosed my Pizza or put floor sweeping in it... This is dead obvious.. They should be in jail!
If you haven’t tried Panago’s salads yet.. you must! They are packed with a variety of veggies, cheese etc and fairly priced! I always add extra chicken, and I’m obsessed with the chipotle cilantro dip, I hope they never get rid of this dip! I often pick up the southwest salad on my lunch break. This location is consistent with the quality of their food and service. If you have an issue with anything you can contact them and they make it right. I love their pizza but I highly recommend their delicious salads as a healthy alternative!
The food one of the best FAST FOOD PIAZZ around the area. There NOT PLACE TO DINE IN however. The truffle and New York there the best. The staff, however dose not like the job from what I can tell. I ordered a medium size pizza but the same large size pizza was on discount for a cheaper price, and the staff decide to ignore telling me that.
The gluten free pizza crust is awful. We only ordered from you because Domino's was sold out of their delicious GF crust. I'd rather wait to have GF pizza another day at Domino's, your crust is inedible.
Server Vishu Serve Well offers outstanding pizza with friendly service. The crust is crispy yet chewy, and the toppings are fresh and flavorful. reasonable prices make it a go-to choice. Highly recommended for a delicious pizza experience! ⭐⭐⭐⭐⭐
I recently had the pleasure of ordering pizza from pango pizza Server Vishu Serve Well, and I must say, it was an exceptional experience from start to finish. If I could give more than five stars, I definitely would! First off, the customer service was top-notch. From the moment I placed my order over the phone to the time the pizza was delivered to my doorstep, the staff at Server Vishu Serve Well were friendly, attentive, and efficient. They took note of my preferences and ensured my order was prepared exactly how I wanted it. Moreover, the delivery was prompt, and the pizza arrived hot and well-packaged. It's evident that Server Vishu Serve Well takes great care in ensuring their customers receive their food in the best possible condition. Lastly, I found their prices to be quite reasonable for the excellent quality they deliver. It's evident that they take pride in their ingredients and the final product they present to their customers. my experience with Server Vishu Serve Well was outstanding, and I highly recommend their pizza to anyone in search of a truly delightful and satisfying pizza Thank you, Server Vishu Serve Well, for providing me with the best pizza experience I've had in a long time.
I recently had a disappointing experience at PANAGO WEST VANCOUVER , resulting in a one-star rating. Unfortunately, my pizza was severely overcooked and burnt. It was evident that the cooking process was mishandled, leading to a dry and unappetizing meal. This experience left me disappointed and dissatisfied, as the quality of the food did not meet my expectations. I hope PANAGO takes steps to ensure better quality control in the future to avoid similar incidents.
My experience at this Panago pizza really blew me away today. The staff was warm and friendly, the Head Chef, Sam, made jokes that were tasteful, appropriate for my family, and completely hilarious. He made us feel completely at home while we waited pateintly for our hand tossed pizza. The pizza itself was a real treat to the senses, and fun to watch be made, too! The quality of the crust was far beyond anything I have experienced anywhere in North America. (And rivalling Italy, who would have thought?!) And Sam who runs the front has the customer service skills of a hotel manager at the four seasons. Five stars just isn't enough. To top it all off, after our lovely interaction, he insisted that I don't tip, because serving me was a treat in itself (What a charmer!) And served me my fresh wings with a beautiful flower in it. My breath has been taken. I don't usually leave reviews, but this was a truly unique experience. It's so nice to see people spreading some wonderful positivity in such a troubling time in the world. Thank you Cramer and Sam, and thank you Panago!
Nothing to say except it s the worst pizza ever
Great Place. Vegetarian options: Vegan Vegetarian great varieties. Food : 5/5 |
Pizza was loaded with toppings 10/10
Stay away!
food not good.
I have strictly eaten a no meat diet since the year 2000, but tonight Panago dished up Chicken instead of Beyond with my Veggie pizza, vegan sauces and vegan nuggets. Really disappointed (and scared) in the negligence. I was given a $4.50 refund (valid for 90 days only) and to rub salt into the wound I had to ask them to actually remake my nuggets. It was a choice of the $4.50 refund OR, get the food Id ordered. Honestly pretty weak customer service vibes. Dietary restrictions: Not For anyone with allergies or dietary requirements.
Fantastic work and location love the thin crust pepperoni
Excellent place for delicious pizza.
Got my customized chicken club from this location the other day. Everything tasted great and was hot and fresh. The staff were very polite as well. Definitely be ordering from this location again.
Friendly staff and great pizza
Vishu serves food with a smile and is excellent server.
I had very good experience since i was going through very bad day but the server treated me very well . Vishu s service is top-notch and she always greets customer with a smile.
I saw the staff digging through the trash with her hands for what looked like receipts And then went straight to the pizza without washing her hands in the process.
There was a rude staff.
Friendly and fast service. Smiling faces and delicious Pizza. Vegetarian options: Impossible Nuggets
Way too many onions and cabbage on their pizzas and their pizzas are always cold.
Was not ready and the pizza was near bare. Too cheap on the toppings.
Panago is awesome
Little pricey
Terrible rude staff, bad tasting pizza, no respect for repeat tipping customers whatsoever. Truly putting the Panago name to shame. This establishment should be closed up. They must hold on to ingredients way too long because their pizzas taste off when compared to other Panago locations. Truly dissatisfied, won t be ordering again till I move to another part of town and get a new location to order from.
Friendly people!
Thin crust vegetable pizza was delicious
Great customer service!
Super clean place delicious food and excellent customer service
The Hawaiian pizza I ordered from the West Vancouver Panago was terrible. I envisioned an old-fashioned Hawaiian pizza with slices of ham and chunks of pineapple, cheese, and a slightly spicy tomato sauce. What I received was a minced mixture of ham cut into tiny cubes smaller than 1/4 surrounded by tiny cube of pineapple, also smaller than 1/4. The mixture looked like minced pineapple and ham. IT WAS THE MOST DISGUSTING, UNAPPETIZING, UNAPPEALING PIZZA I have ordered in my lifetime of 55 years of adulthood. It tasted like minced garbage that I wouldnt feed to a pig. UPDATE: I will give Panago credit for responding to my bad review of their Hawaiian pizza. I have not yet contacted them, but will give another update after I do.
It is situated in the marine drive in west Vancouver. I used to be a regular customer of this store. I loved their veggie pizzas. But then their quality went down a lot. It tasted terrible. When we tried to talked to them about the quality and taste of their pizzas, they became very rude. I tasted their pizzas for a long period and I also order them from different locations, it does not taste like this. I never expected this from this store. I am giving one star with a heavy heart.
Pizza and Wings are both fantastic!!
Good dip
Hawaiian pizza is delicious
The location in West Vancouver is always consistently good. The lady who runs the place is wonderful. The only reason it gets 4 stars is because it is, at the end of the day, a chain pizza place.
I ordered a pepperoni classic and noticed in the store that they were giving me a ham and pineapple. This was due to panago changing the name of their pizzas and not really their fault. They totally fixed the mistake and were very kind and generous and it turned out to be a good experience. My thanks to them for their quick fix and kind manners. I must apologize as I was more upset initially than I needed to be. Tiring week but no excuse.
Great customer service! Made an error on our delivery but were very efficient and polite about fixing it. Also beats Dominos or Pizza Hut in quality anyday!
Last night we had a most delicious pizza, from the West Van location on Marine Drive, delivered promptly and hot, exactly as we had ordered it, overflowing with cheese and sauce, with a thin crispy crust, it was a real 10/10!! Thank you!
Great pizza and deals
They do not wear a mask while in store or cooking your pizza. Buyer beware. There is also a man who paces in the front area speaking on his phone regularly - without a mask. These do not follow panago or BC policy.
A bit expensive but the quality is better
Excellent service and great food
Great owners best west van pizza delivery
I have always loved Panago, even from back when it was Panagopolis. Thick but somewhat light crusts, high quality toppings, lots of cheese... and dips. What an amazing idea, dips for pizza crusts! Whoever bright on that idea and expanded it to where it is at should be made a saint. Their website is great for ordering through - I see no faults there - but even just walking into the store gets your food made quickly. Great prices for lunch, great sizes for dinner. As far as any pizza chains go, I rank Panago as #1.
Good place for take out no space for dine in.it is a good to grab the pizza for your picnic day or beach day.
To be honest, the pizza is not very good, but the chicken wings are still okay.
It was a few minutes to closing and I was severed by Sam who went above and beyond to make me a great Pizza.. I highly recommend his service and respect for his customers. The next time I go there I would love Sam to be there to make me my pizza
Very good staff .
All staff are friendly and nice ! Service was fast
Pretty good pizza.
The best! The freindly girls that took my order explained to me the history of panago, originally started in Abbotsford in 86 and grew since then. I love it and they buy local, cheese.. Etc. best pizza bar none!!
Great pizza... Great staff...