Bourbon St.Grill in West Vancouver

2002 Park Royal S FC08, West Vancouver, BC V7T 2W4, Canada

★★★☆☆
(56 reviews)
Categories: Restaurant
Address
2002 Park Royal S FC08, West Vancouver, BC V7T 2W4, Canada
Plus Code
8VG7+4G West Vancouver, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
10 AM–7 PM
Tuesday
10 AM–7 PM
Wednesday
10 AM–9 PM
Thursday
10 AM–9 PM
Friday
10 AM–9 PM
Saturday
9:30 AM–7 PM
Sunday
11 AM–6 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Dining options
Lunch Dinner
Atmosphere
Casual
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Parking
Free of charge street parking Free parking lot

Photos

Reviews

3.2
★★★☆☆
56 reviews

Most Mentioned

chicken (13) food court (5) selection (2) mashed potatoes (2) bourbon pork (2) mall (2) dinner (2)
5 stars
24
4 stars
4
3 stars
3
2 stars
11
1 stars
14
★★★★★
November 24, 2024

I absolutely loved the food! The chicken was incredible. I've never tasted chicken this good before. I highly recommend trying it!

★★★★★
November 19, 2024

The young staff are super nice! Customers not always so but these young people are always so nice and the mango chicken is great 👍

★★
October 17, 2024

Octb16 2024... I ordered the combo three... the meat is tasteless and bland. Louisina chicken is supposed to be spicy ...Was not spicy at all The crispy chicken that hadsesame on it tastedmeh! Overall, not the best quality of food that I have gotten.

★★★★
September 15, 2024

If you're really on the run and kinda hungry/with big appetite etc, Bourbon St. Grill is def your go-to place for tasty freshly made food fr fr. Right in middle of PR Food Court, go for Big Combo Meal with 2 meats + 1 veg. Combo meals also come with seasoned fried rice or noodles. Seeeriously heaping portions totally fill your plate. Personal faves include bourbon pork + bourbon chicken (grilled w/ sweet BBQ sauce), and blackened chicken (cajun BBQ style). Honey mustard chicken is also pretty tasty ngl. Generous fresh + tasty choices. Check it out.

★★
April 29, 2024

Bourbon Street grill used to be so much better. They used to have a really good jambalaya rice that was well spiced. They've definitely cut back on the quality of the food. I used to love the bourbon chicken and blackened chicken, but neither have a very good taste anymore. I don't eat here anymore. There are many better places to eat, I'd avoid this restaurant.

★★★★★
October 25, 2023

10/10 - the bbq chicken was tender and so flavourful. The rice and veg were seasoned so well.

★★★★★
January 2, 2022

Friendly service, the food looks so tasty. Loved honey chicken with Caesar salad.

December 10, 2021

Years ago, I enjoyed coming to Bourbon St. Grill. However, their quality and customer service has declined rapidly. Many of the entrees are heavily coated with sugars and sweeteners to compensate for the lack of flavour. My deep fried bourbon chicken was anything but chicken. It was mostly fried batter, where several of the pieces didn’t even contain any chicken inside. The bourbon pork was ok, while you did get full pieces of meat, the sugary glaze was excessive. If you’re looking for a place that serves dinner, dessert and diabetes all in the same bite, this is the place for you. Otherwise I would avoid it.

★★★★★
Local Guide
September 23, 2024

Parking: My recommendation from menu is Mango chicken with fried rice chicken and broccoli, COMBO 1 I highly suggest you to try this place when you re at Park Royal. Food : 5/5

March 23, 2024

I love Bourbon St.Grill but this place was awful. The noodles taste really bad and unseasoned. The chicken didnt have a good piece, and the mashed potato was terrible. And the food smelled really awful. Waste of money

February 23, 2024

Paid $8 for throw-up mashed potatoes

★★★★
December 23, 2023

I had bourbon pork with green bean. It was fine. The pork was very salty tho.

★★
December 23, 2023

Food was cold and tasteless

★★★★★
Local Guide
December 23, 2023

It was really delicious

★★★★★
Local Guide
December 23, 2023

I recently visited Bourbon St. Grill, Havneet is good staff who work there, She cares about her customers. Thank you Havneet

★★
Local Guide
December 23, 2023

It was one of my favorite fast food restaurants but they changed the recipe of honey mustard chicken 2 times I found a lot of hard things on my chicken really disgusting I was invited to never eat here again

★★★★
Local Guide
December 23, 2023

Incredibly large portion when we at in. This is a four-star food court place, not a four-star restaurant.

★★★★★
December 23, 2023

Ample portions. Great taste. Good selection. One of the best in the mall

★★★★★
Local Guide
December 23, 2023

I Love BOURBON BEST MANGO CHICKEN EVER SO CRISPY MY ORDER IS BROCOLI CHOW MEIN AND THAT. Love ice tea best ever!!!!

December 23, 2023

Will never eat here again. My chicken was pink and they wouldn t offer me a refund. Would give 0 starts if possible. Joke of a company to not offer refunds because it s their policy

Local Guide
December 23, 2023

Poor customer service and rude Indian girl was there.

December 23, 2022

Why do they say their open until 8pm with mall hours and I arrive to find they are closing and cleaning at 7:30pm?!? And they were rude about announcing their closed (early without notice).

★★
Local Guide
December 23, 2022

Everything tasted like fish to me, maybe they cook fried shrimp in same oil but yeah, pretty gross

December 23, 2022

Just had their 3 item dinner. The food was the horrible. Mushy vegetables and the chicken was tough and rubbery. Don t eat here if you can help it.

★★★★★
Local Guide
December 23, 2022

Very tasty and big portions!

★★★★★
Local Guide
December 23, 2022

This place is pretty legit. Probably one of the best options at the park royal food court.

★★★★★
Local Guide
December 23, 2022

Great food and good service as always, thanks!

★★★★★
Local Guide
December 23, 2022

I dont get why people complain so much about this food court stand. You get so much food for what you pay, and their bourbon chicken alone that i had today was amazing. Friendly service and good price.

★★
December 23, 2022

The quality of the food isn t good for the price.Dried chow mein noodles,cheap veggies and the mango chicken was hard and too sweet.

December 23, 2022

This location offers half the portion size for the same price compared to the Metrotown one. What a rip off

★★
Local Guide
December 23, 2022

Small portions, mango chicken wasnt that good (way too sweet and too little meat inside). Mostly gave rice, less vegetables and meat.

December 23, 2022

Not a fan

December 23, 2022

I shopped here today and I was your regular customer, I wanted to ask about the variety of new dishes, But the customer service was very bad and there was always one person serving food, but now that I went there, there were two people working there. They were just talking to each other and they didnt notice my presence. Also, when I wanted to choose two meat and one vegetable dish and noodles, they behaved very badly and hurriedly let me leave. Maybe they will talk to each other again, their behavior was so bad that instead of two meats, they gave me two vegetables and one meat and noodles, and I didnt say anything because of their bad attitude.

★★★
Local Guide
December 23, 2021

I like this place a lot, however last time I notice the girl didnt clean her hands after grabbing money she proceeded to serve the food, wich is a no no in a regular bases, now is even more critical

★★
December 23, 2021

Food Court Stand -- Service was good Food presentation was good too. Taste of food was not good. I would not recommend.

★★★★★
Local Guide
December 23, 2021

The few times Ive been here I was really happy with the portion size, and the taste of the food. Friendly service too. I hope big portions and food quality stay high so I can keep coming back here and recommend it to others.

December 23, 2021

Im not saying its all bad but I got the lemon chicken and did not find one piece of decent chicken in there. Absolutly disgusting.

★★
Local Guide
December 23, 2020

Not great, pork is very fatty. I wouldnt recommend or go back. Mostly bland, disappointed. Staff was fine, indifferent but I dont expect much at a food court.

★★★★★
December 23, 2020

I love it. I always get the boubon rice with whatever chicken the have that day. They are nice for veggies i get mixed but i ask for more brocolii. Nice people. Good food overall. Thanks.

December 23, 2020

Food tasted ok. I was sick for 6 hours after

★★★★★
December 23, 2019

Delicious, good service, fill the plate over the top

★★★★★
December 23, 2019

Really nice owner and staff. My wife said something was off about the rice and instead of taking the rice and putting the same chicken on they gave her a fresh plate and substituted the rice as well. Normally other places would have put the same meat back on the plate.

★★★
Local Guide
December 23, 2018

This place does great meat. I never really have anything else. My favourite thing about it is getting samples before i buy my meal, they used to be so good about it. This time an angry looming old man told me they dont do samples. Unfortunate. Visit for the meat, not the management.

★★★★★
Local Guide
December 23, 2018

Sweet and and spicy and plenty of sides and options and and.

★★
December 23, 2018

Nobody explains the menu and deals, so look careful for the price you will pay. Staff is not communicating. Food is fair for the price, tastes good.

★★★★
Local Guide
December 23, 2018

When I first visited this place, they just opened ( 2 years ago est.). Staff were enthusiastic, giving me samples of their fresh food. They had this tasty cajun fish. Today I return, to find that things have changed. It now has more of a fast Chinese food vibe. Singapore noodles, tofu, broccoli, etc. No more cajun fish. Definitely not that grill vibe it originally had. Food was still tasty though.

December 23, 2018

Servers attitude is very poor, portions less than other locations.

December 23, 2017

While the chicken was alright, the noodles and vegetables had absolutely no flavour. The Metrotown location has tons of flavour. Much prefer that location. This was a disappointment.