3470 Carrington Rd, Westbank, BC V4T 3V1, Canada
I originally gave this place a good review, however, after being asked to leave when I brought my Service dog in with me I feel this information should be shared. The manager not only denied my service dog entry but proceeded to ask me personal questions about my health and reasons for having a service animal, all of which is illegal! I provided valid documentation but the manager continued to tell me my dog is not a service animal and treated me like a criminal! I'm thankful for my Service dog for instances like this! It's unfortunate this organization allows their manager to treat patrons like this!
The staff are a real credit to the managers/trainers – everyone was very friendly and attentive. Nice spacious dining area with plenty of booth seating, and just a perfect place to sit and relax after a long day of travel. They have awesome comfort food, a wide variety of drinks, and a plethora of daily specials. We rarely go to the same restaurant twice while on vacation, but this is one place we’d visit multiple times.
Outdated and uninspired. This restaurant chain became popular in the 80s and 90s for being a fun and upbeat place to have a dinner or birthday. It seems to have lost all of the magic that gave it that good-time atmosphere that everyone loved. Unfortunately now all the menu items have been reduced in size and are disproportionate to the price. Expect a heavy reliance on a tired, deep fried pub menu. The servers are the best part of this experience; the management not so much. His ham handed and tactless interaction as we were leaving was borderline offensive. There are so many places to pick from. Choose something with food and an atmosphere that you can enjoy with your friends and family.
Jaymie aka JAM was an AMAZING server. She got to us right away, let us know about the specials. It was my husband's birthday and she insured he got the best meal with his free birthday meal. Drinks and food were bomb AF. We always love coming to this location. All the server's in general here do a great job, and I've personally never had an issue. Keep up the awesome work!
Place to be! Happy hour specials are amazing, servers are not only good at their jobs but great to look at. We had Jaymie and she was super helpful and very attentive. 10/10 would visit again!!
Delivery Order. Food was overpriced and underwhelming. My order was incomplete as the side wasn't delivered. When I spoke with the manager he made it sound like I needed to specifically order the side, which wasn't an option. The manager did offer to drive my side out to me, but made it sound like he was doing me a favour so I declined and just won't order again. My chicken burger consisted of two chicken nugget size pieces of chicken for a whopping $26.
Sunday afternoon burgers and beers at the pub. Great atmosphere with lots of locals. Servers were freindly and we were seated right away. Good food. Their signature fries were a hit and salad was fresh and crisp.
Positives: nicely presented and tasty food; convenient location. Negatives: indoor patio chairs are not comfortable and combined with the tables that are too low and do not allow for you to stretch your legs leaves you eating hunched over and in an uncomfortable position; staff is overwhelmed / overworked leading to customers such as ourselves to fall between the cracks plus you're left waiting for more than typical for the server to notice you (e.g. nobody stopped by to ask me if I wanted another drink - when it came time to pay our server likely noticed my frustration and started talking about how many tables she has to look after - I can sympathize with her being overworked but that is the management problem not the problem for the customer to have to deal with); to top things off I noticed at least two piece of hair in my salad. Overall not the worst but also not the best; given the number of food and beverage establishments in the area your needs will likely be better served elsewhere.
I love this place! The service is absolutely amazing!! Jody and wade make the experience top tier!
Fantastic Dietary restrictions: Gluten free Food : 5/5 |
I go for the Pachos. Thats about it. :)
Old tired restaurant with unremarkable expensive food.
Soup and pachos. Perfection.
Did some Dad cooking last night and took the kids here. Kids can be picky eaters but this was great.
Meh service&food. Visited from Chilliwack this evening, ordered 3 starters for the family because it was happy hour, potato skins were burnt on the bottom so I picked off the bottom and let the girl know she said (okay I will let the kitchen know) I ordered the cali club and asked what kind of sauce if it was only mayo, she replied with yes okay perfect, got a Cesar salad no croutons, sand which came with a honey mustard and salad came with croutons .. I didn t eat the sandwich so she just charged me for the salad .. which was also wrong but was honestly done with the mediocre service. Hopefully Chilliwack has better food and service for my $90 bill for a family of 4!!
Food was great, server was super friendly. Prices were reasonable, recomend going here
I was craving for pub food. Should have gone to Wisky Jack instead. It didn t look like a pub burger. I was very bland. Barely have any meat in it and rediculously over priced. Very disappointing. I wish I could attached photos.
Great food and atmosphere
Love this place. Prime rib is amazing. Brooke, our server is always lovely. One of my go to choices in West Kelowna.
If you order the mac and cheese my little brother ordered it and it was just overpriced craft dinner and found hair in it. Not enough food in the quesadilla. Everything way to expensive. Would not recommend
Go here more than anywhere else, feels like my second home.
Great service and great food! This has always been one of my top go to places for lunch. Amazing staff !
Love their patio
Very good food. Exceptional service.
Spent a lot of time fighting off the flies. The appetizers were not good all especially at that price. Waitress was really friendly but not really dialed into her tasks.
Went for a late night dinner. The server who was helping us was super friendly, kind and attentive, wish I remember his name cause he made the experience.
The best pork snitzle I have ever had seriously.
Food came out hot, service was pretty good. Atmosphere is alright, overall not a bad dining experience but without happy hour their menu pricing is quite steep and in my opinion not really worth it compared to some other places.
Jody & Wade the owners go over and above for us to feel welcome everythime we go in. The food and atmosphere are fantastic. A must visit restaurant.
I went to Kelly O Brien s yesterday for my 44th birthday. Our server and the server in training were the most amazing people. So fun and beautifully accommodating. Not to mention funny. The food was STELLAR!! I don t think I want to go anywhere else to celebrate my birthday. Not that I ever deviate But yesterday in particular just made my year So for that, I thank you. May you be in heaven a half an hour before the Devil knows you re dead Top o the marnin to ye. Tasha Oh and the beautiful bartender sweetheart lady. I tip my hat to you. Or lift my kilt whichever
Good people good food! It would have been a 5 but I like my wine and their selection is limited... but I get it... its an Irish pub.
Cajun chicken and prawn with a Cesar!!!! Birthday? $30 off. Food is amazing!!!!!!!
Great place to play pool and have a drink. Dietary restrictions: I am gluten free and was fine Food : 4/5 |
We arrived at 9:45pm after our original plans fell through. We ordered the French onion soup and a loaded baked potato and had a few drinks. Our servers were phenomenal and the atmosphere was calm
Average Parking: Easy to find parking Wheelchair accessibility: Easy access
One of the few restaurants where it is possible to eat late in the city. We were there 3 evenings and all the servers were attentive. The evening happy hour from 9 p.m. is great. The dishes are good and in good quantity
Edit: the last year last two times we went steaks were extremely disappointing. Very dried out. Been going here on and off for 6 years for birthdays and special occasions and Ive never been disappointed. Food was perfect today! Great food and always friendly helpful staff.
The Rookie always kills it, even with those gray hairs
Soooo good~!~!~! Server super friendly.
I wanna RAVE ABOUT YOUR SERVER ASHLEY! She is and was the most attentive on it happy go lucky server . So glad we left Wings to come here. The best service I have had in awhile . Not to mention I have a 4 year old and she understood all the assignments when it came to her! Thank you Please keep her cause Ill keep coming back
I had originally posted a 2 star review HOWEVER, as our experience progressed the situation improved quite a bit. Mainly it was the service. Our server was fabulous. The food came quickly, fresh and hot and was pretty tasty. The prices are pretty outrageous though. Even on the happy hour menu, 7 wings were like 16.50. The nacho/fries thingies were tiny and not really very good. The burger was bomb though. So service was A+ food was a B+ value was a C-.
Beef dip is mid. The potato skins are pretty good. The portion sizes are nice however; the service on the restaurant side is horrendous. We got checked on after we finished all our food rather than checking in 1-2x beforehand. No drink refills. This could be a fantastic place but unfortunately we caught it when it wasn t.
Good beer
Great food and friendly service
I love Kelly O Bryans but I haven t visited one in about two years and sadly I think last nights visits will be my last. The food was good but the service was terrible and I could not believe the price! $85 for two plates of Lips n Pachos, not thinking I ordered the loaded Pachos with extra cheese and bacon. I knew adding Pachos were an extra charge, but the extra cheese and bacon together as an extra was $8 per plate. I don t mind up charges for extras but I feel like I was robbed for mediocrity. Additionally the service was not great. It was a Friday night but not terribly busy, but our waitress kept walking right past us. No checking in on us, no drink refills, and we stop our waitress and ask for our bill. Lastly I used the restroom on my way out and I couldn t believe the state. The toilet seats were flaking due to the use, one sink was broken and overall dirty.
Cole was a spectacular manager and handled a very busy night very well and that despite the wait for food i left happy! Additionally, my sever did and amazing job at checking in on our table to ensure everyone was happy! Well done service and food under busy circumstance!!! I ll be back! Kudos to Cole and our server
We decided on coming in for the Prime rib for Fathers day. We were told at the door that it was a 30 minute wait for food. We placed our order, felt like we waited over 40 minutes. When our food arrived. We were all a bit disappointed. Daughter had to wait for 1/2 of her meal, it wasnt served together. Hubby ordered medium rare prime rib and it was closer to blood rare and cold. No offer of horseradish. I ordered prime rib oscar and was served a sirloin oscar that was dry and overcooked. The seafood that came on the steak tasted like it came out of a can and the veggies came in a puddle of water. We found the food to be tasteless and bland. No salt and pepper on the tables. Our server of course did her best and apologized for the error of my mis-order. I hate wasting food and didnt want to wait another 40 minutes for my correct meal so I ate with my family. But when the bill came. I was offered a whole $7.99 off for their mistake and it was prime rib Sunday, so an additional $10 off of my husbands meal was supposed to be discounted but wasnt applied. I should have further discussed with the server and manager but we just wanted to leave. We were so disappointed. This used to be one of my favorite places. The Irish inspired foods are almost completely gone from the menu. This is not the Kelly Os that we used to love.
I like the whole look of the place upon entering . However the person that greeted us was less than personable . As I have quite a pronounced medical condition I had to move tables and the person (whom I was later was told was the owner manager ) stormed off with our menus to seat ourselves . After waiting a very long time for menus and then at the end for our bill we were brushed off. The manager (Wade ) was very belligerent and rude to me when I went back after paying to talk to him . I was absolutely astounded at his rude and dismissive attitude and finally just said So this is how you treat disabled people. I will never go here again as they were less than honest with a problem with the bill and their whole customer service was lacking . It s a shame .
Great to know they now have a separate deep fryer for celiacs
A great time with attentive & entertaining staff and delicious food! McCracken Rolls are always awesome!!!!
Really good food, but takes a long time, I would say its worth it though. Parking: Plenty fee parking Kid-friendliness: Not a very kid-friendly environment
Great atmosphere and great pub. Food was superb and the pint of Guinness were as good as in Dublin
Excellent service, fresh and delicious food!
I love this place.
Great service and great food!! Thank you again!!
Tvs were good, service was good they have a pool table. Only problem I had was with the food. Their signature dish the Irish stue Im 100% sure was frozen in a bag microwaved. It came out unbelievably hot, and tasted a bit like packaging. For $27 for 1 dish you would think you would be getting something actually cooked in the building.
Amazing food and service.
Food was very good and well presented, however, the prices for your basic burgers were definitely on the higher price scale.
$22 for 3 oz maybe 4oz of low quality chicken an potatoes, add $5 for the smallest amount of cheese and green onions. Lips and chips cost as much as a steak dinner. My favorite comfort food now induces cost anxiety. The bar tender made a ... your comfortable, safe neighbourhood bar comment, sure...but I will not make this my regular haunt for game nights. What a shame. With two drinks, and tip I paid over $60 for just me.
Very nice meal. atmosphere was excellent. And the birthday discount is awesome. Wheelchair accessibility: All one level which ls great.
Hadnt been over to the Kelly Os in West Kelowna for quite some time, and Timothy and the gang made it a fantastic experience. Great food and friendly staff; Ill definitely be back!
Always good consistent food great atmosphere, great service.
Absolutely terrible service, sat down and waited over 15 min for someone to take our order. Was not even busy less then 10 people at thr time. Ended up leaving due to no service. Highly do not recommend, save your money for somewhere else.
Service and Food was quite slow
Server was polite and seemed nice. Got there ordered food and got our appies and had a family of 4-5 sit near us and ordered their food around the time after we ate our appies and got their food before us. Partner and i ordered a meal to share and the whole family near us got all of their food. We gave them an extra ten minutes to see if our food would come but nope. So we left. First terrible experience in years there.
Had a great business lunch and was quickly served by Ashley who was a wonderful server! And the food was fast to come out and tasty as well. Will definitely be back again!
Excellent place Jaymie has been my server for years and she is great, very attentive and cheerful
Jaymie: aka Jam was our server. She was a Fantastic treat!!
Jaymie aka Jam is a beauty and took care of us like an allstar!
Jayme was great.
Guinness burger was amazing!!! Staff Jamie was great!! Food
Had Jayme (Jam) as server and she was amazing! We didn t ever have an empty drink and she was super friendly and energetic.
Jaymie (aka Jam) was amazing. She came to us right away. She s funny, easy to talk to and very quick.
The best place to go! We love our Kelly O s. I ve been coming here for years! Have celebrated many birthdays here & will continue to do so. Great food, service and atmosphere! Emily was our server tonight and was an absolute delight! Great service. Super fast. McCracken rolls are my absolute fav!!!!
Love to come down with a big group after events. Everyone is always very nice to us and the food tasty. Jaymie was super nice!
Pachos and Chicken Lips were good. Jaymie was nice.
Jamie was my server, she was amazing tonight :) always the best service
Great happy hour food and drinks, Jam was great!
Jaymie was our server tonight and we decided to stop in for a quick happy hour bite to eat. She put the happy in happy hour!!! Thanks Jaymie and thanks Kelly Os!!!!!
Kelly o s was there when Popeyes wasn t! Came to west Kelowna for Popeyes because google said they close at 10, only to find out they closed at 9. Jam was great!!
I had Jaymie and she was great! She was very bubbly and wonderful to talk to, she was also very engaged and made sure we got everything we needed!
We always come in and jamymie wish the bomb she is the best
Best experience ever, service it s the best with Jaymie, she s always one step forward with service, funny and attentive, we had a great time.
Stopped in for Birthday dinner with 12 friends, of course I ordered the Prime Rib, and unfortunately it wasnt good tonight. Left more then half of it on my plate, server didnt seem to care at all. Server was busy and trying, but seemed to he a bit over whelmed with a table that size and also serving other tables too. I could definitely knit pick a bunch of other things that went wrong but Ill keep those to myself. All in all I wasnt happy with my birthday dinner, not sure if we will celebrate there next year.
Had a great dinner and our serving Taylor went above and beyond. She was super friendly and helpful.
Tess was awesome and made our birthday meal fun and enjoyable ! Love coming here
Our server Tess was amazing. So friendly and super quick with everything. Always love coming here for birthdays!
The Westside Kelly os was the perfect place to come for my birthday lunch! I love the casual atmosphere, vast drink menu, and easy snackable menu. Our server Danielle was so sweet and genuine.
Love coming here for food and a good time! Emily was the best server! She was so nice and made our time there even better!
Great experience
This is a go to restaurant for me! Such great food and fantastic Atmosphere. Our server tonight Melissa was excellent!
Server was Alysha (rookie). Great food as always. Thanks for the good times
Shout out to Jaymie fast, Fantastic service, 5 star server. She deserves a raise. Always bubbly and amazing personality
Freaking Love this place. This is My Pub. Jaymie is the Bestest Server Everrrr! Love pretty much the whole menu and great drinks. Food
Food was amazing!! Summer and Jody were super awesome and friendly had a great time!
Love everything here! Summer and Jody served me with a smile n was efficiently checking up everything! The food, people and knowledge to cater to my allergies(: bathrooms could be a little cleaner
Awesome food and atmosphere, Emily was a fantastic server!
Parking: Easy access Food
Great meal and lots of food, as always! Our server, Jody, was fantastic! She was very friendly and quick with everything we requested!
Great place, Jody is the best
Jodie is awesome
Jody is the best ever server!! Love her!!
Jody was our waitress and was awesome friendly and precise with our food and drinks Thank you Jody Food
Love going in for pachos! Taylor is a great server! Food
Jody was amazing!
Pub side has a chill vibe, workers are great and food is always delicious. Shout out to Alysha she is a rock star!
Always love going to Kelly Os, great place to hang out with friends and have good food and drinks! We are usually served by Alysha, who knows all of us and is very friendly.
Alysha gave us great service.
Alysha was a wonderful server and we had an amazing time! Food was delicious as always.
Great service by Tess
Great place and great service by Tess!
Our waitress Tess was fantastic for my husbands 80th birthday! We had the chicken lips and Caesar salad. What a great night!
great experience!! my server ashley was very personable and the food was good as well, you can tell the cooks are passionate about what they do. i also appreciate how fast the service was!
The food is great and Ashley is an amazing waitress!
Our server - Jody was great! It s obvious she cares about her customers.
Ashleys is the best server and the food was great
We go to Kelly Os because our server Ashley is amazing and always looks out for our friends and family. Also I like the Slippery Nipple.
Pachos check Drinks check Pool check Good place to hangout. Thanks Alyshe
Great food and great service from Ashley
Tess was an excellent server!!
Stopped here while visiting family; Ashley was one of the best servers i have ever had! The food was delicious. I will be returning
Awesome.Jodie is the best
Ashley at Kelly Os in West Kelowna was an exceptional server. She was attentive, friendly, and knowledgeable about the menu. Her attention to detail and genuine demeanor made our dining experience enjoyable. Ashleys teamwork and professionalism were outstanding. I highly recommend her as a 5-star server at Kelly Os.
Our server Ashley is amazing!!
Our server Ashley was awsome, super kind and friendly.
Great food and amazing service from Emily! Will absolutely be back
Staff are always friendly and welcoming. We live close by and have become regulars. Shout out especially to Ashley!
Jamie is the best server/bartender in Kelly s, she is friendly and very personable.
Jody at the West Kelowna location gave excellent service. The food was great too. We recommend coming here anytime for good vibes, good service and good food!
Shared my 60th with family here. Everyone thoroughly enjoyed their food and our waitress melissa was really lovely
Our server Jody was attentive and friendly. The food was great, atmosphere is nice.
Jaymie is my all time favorite waitress!!! My best friend and I go on Mondays and we purposely sit in her section because we know we will get the best service!!! We love her so much! We dont even have to tell her what we want... she just knows!!! Amazing!!! Patchos for life.
Such an awesome place, good food, all servers are amazing, especially Jamie! She served me tonight. 5 stars everywhere!
Jamie aka Jam was our server and she was FANTASTIC!!!
Jaymie is the best waitress!
Jaymie was such a great server!
Jamie was amazing great server
love coming here, delicious as always and very friendly service :) Great to spend your birthday here. Thank you Jaymie aka Jam
The best food and and amazing service thanks Melissa we be back for some yummy nachos.
Jaymie is the best server Parking: Always lots of accessible parking when I go Food : 5/5 |
Jaymie is a 10/10 waitress amazing service! Always great food and tasty drinks!
It s always fun at Kelly s O s! Our server Jaymie is so kind and helpful :) Can t wait til next time !
loved jaymie!!!
Jaymie was my server and I had the best experience with customer service!
Amazing service and energy! Jaymie was super kind and fun with our group!
Jaymie is best server around!! Love coming here good atmosphere great people!
Great food and service! The pachos are a must, and always a wide selection of drinks to choose from. We especially love Jaymie who is always cheerful and on the ball! Great spot.
crashley didnt spill my beer this time
Ashley is great
I always love coming here when my boys take me out from the old folks home. The service is always awesome and Ashley was great!
Great food, great service, Jam was was the best
Jamie aka Jam was a fantastic!! Great service and very personable and kept me hydrated!!
Jamie aka jam was the most best surver ever known to mankind
Jamie is the most awesome server EVER!!!!!
Love this place! Come all the time, always very friendly service by Jaymie she s the best!
Jaymie was amazing! Best waitress :)
Jamie was our server and as usual she was amazing. I love having her she makes this place feel like home, thank you Jamie :) we all love u :) u make coming here so much fun :) I love that ur always smiling. This is our favourite place to come when we come to Westbank I totally recommend it :)
Thank you Alysha for a great night. Btw, happy hour is AMAZING!
Thank you Jaymie for always being amazing!!
We came here for a birthday dinner & we had the most awesome server named Jaime! Great food & service! Westside Kelly Os youre wonderful!
Jaymie aka Jam was a great server. Friendly and attentive Y all just need to give me a reason to give a five rating Food
Jaymie aka Jam, was a wonderful server !
Love Thursday nights quiz. Don is always on top form with the drinks.
Jody was amazing..
Never disappoints! Atmosphere, food and staff are always incredible! Ask for Jaymie, she goes above and beyond for her guests!
Awsome place to come grab a pint and some great pachos. Also the McCracken rolls are to die for. Overall had an amazing expirence with 5 of my friends and service was great thanks to Alysha who was so helpful and always around when we needed something. As always great job Kelly OBryans Ill be coming back and spreading the word on your great atmosphere !
Jody is fantabulous!! She is always our waitress and we love her, my beer never runs empty!
Our server Jody was wonderful! The food was really tasty, I ve been here a few times & is a favourite! Thank you for your hospitality
Jody was a very friendly and attentive server
Great good, Amazing service. Ashley had great knowledge of food and drink. Always a great atmosphere.
Love Kelly o s. Our server ASHLEY was amazing.
Always love going to Kelly O s our server Ashley is the best!
Love coming here for happy hour and pachos :) an employee named Ashley has great customer service and made the experience even more enjoyable!
Had an excellent time for my birthday there tonight. jaymie was the best server ever and was always ready to help keep my drink full and birthday happy. Keep up the great work guys we will be back.
Amazing food and amazing service, shout out to Ashley Taylor for always killin it Parking: West bank is were its at
Jaymie AKA Jam was absolutely wonderful tonight, bubbly, friendly, and amazing service
Had an amazing birthday dinner food came super fast and the lady who served us was super sweet and made our night her name was Ashley, she was so wonderful she helped embarrass my friend by all of us singing
We had jaymie aka jam as a server and she was wonderful. Very bubbly and friendly. She was funny and very accommodating Hands down some of the best service Ive ever had. We had come for Food
Ive been to many Kelly Os restaurants before, but my server Ashley made my last visit the best one. Quick, attentive, and considerate! Gave a bunch of great drink recommendations too.
We enjoyed the Tuesday special, Tacos for $5. They were really delicious & no skimping on the filling. Our server, Jody, was very attentive & even asked if we d like refills on our drinks. Love the atmosphere, glad they haven t gone all futuristic on it!
tim the GOAT no cap, had a lot of fun
Jam Jam is always a awesome server. Helps make or break the drink and be Irish experience
Always a great experience at the west kelowna Kelly os!!! Highly recommend it, and if you get the chance to have Ashley as your waitress you won t be leaving disappointed! Awesome service :) !
Please bring back the fajitas!!!! Jaymie was amazing
Love! Jaymie ( Jam) was our server. Great service!
Had a good experience and an amazing server! Thanks Jaymie!
Jam (Jaymie was AMAZING). Dinner was sooooo good!
Alysha was our amazing waitress! She was very friendly and helpful
Thank You Alysha !! You Took care of Us provided an awesome Birthday Meal For Daughters Sweet 16 ! To all Single Dads, Best Birthday meals for Kids
My God the beef dip there is so freaking good unbelievable taste unbelievable meat. Can t wait to get another wonderful beef dip from them.
Good food and service. Our family enjoys every visit we have there. The McCracken rolls are AMAZING! Food
Girlfriends and I went for my birthday lunch, we had a great time. Our waitress Ashley was absolutely amazing. The food was great, the service excellent. Ashley and I had a shot together. It was a real treat. Thank you.
Always a great place to eat! Great food and great service! Ive never been disappointed yet.