Wendy's in Windsor

Always a good choice when it comes to fast food! Better than the competitions in my opinion.

Missing items and cold cold food very disgusting on Wendys and uber eats part.

Dining in is extremely slow. Spoke to another person in line and he said it s always like that. 20 people working and hardly anyone taking orders for dine in.

No heat in building!!! Staff were very disrespectful. Made excuses for poor service and mediocre food! Will not go back to that location!!

Its alright

Went to dine in and started to eat, found a hair in fries and both chicken wraps were cold. Brought food back up to counter and received attitude from the manager. She continued to tell employees she s already been eating and decided to come back up and complain half way through her meal . My spouse and I completely lost both of our appetites from finding a hair in our fries and then to receive attitude from a manager.

Wendys is by far my favorite fast food place.

Slow as hell screwed my order up majorly one thing was right burgers super dry Caught me in a night where I already had my order screwed up and I went here bc u know u like it but then same thing happened Im not going here again just finished ruining my day we had to drive back to get it fixed not only that they charged us for the more expensive burgers and did not refund the difference take ur crap burgers back should have refunded the difference ripping people off and something is rotten on my burger absolutely horrible horrible dont go here ill never go to a wendys again

Went for breakfast I enjoy English Muffins But the one I had with breakfast was under toasted and I think it had margarine on it instead of butter One perk is free coffee for Seniors

Got charged 57 dollars for an 11 dollar order and got refunded in cash. And was treated terrible. Was yelled at in the drive through for no reason. On the midnight shift

Its okay. Quick junk food.

Slowest service I ve ever seen for the night staff genuinely took 15 minutes on one guy with not a single person ahead of him.. coming to Wendy s is drive thru is a 30-45 minute experience, I ve been served that in high end restaurants

Horrible store. Get oreder and then cancel them because workers to lazy to work. $20 for a single meal id robbery. Dont eat here. Very disappointed and disrespectful.

The right location to get your order Service were appreciated Thank you guys Food : 5/5

Havent had Wendys for maybe 2 or 3 years and I was pleasantly surprised service was fast food was warm no complaints. Just cant believe how much two meals was around $30 that was shocking

Haylee was amazing at providing customer service, she took care of an issue and made the experience 10 times better

Love their artisan chicken sandwich

Good

Made me wait in the drive through for 45 minutes and no even so much as a sorry. Management needs an adjustment. 30 minutes last week. Actually despicable for fast food I will drive 5km to the next nearest Wendys. They have proven to be incompetent.

I had an issue with my door dash a few times. It wasn t the restaurants fault, the communication between the two had an error. I called the restaurant and spoke with Hailey who was the manager on shift. She did an exceptional job of listening to my issue and addressing the problem. Door dash had them resend my order and it was perfect. Thank you to Hailey and the team for turning this bad experience around asap !!

Good service from counter lady. Good 99 cent frostys my favs

Jennifer is over worked and under paid, but the attitude came at no extra cost. Waited over ten minutes to be served, and needed to asked to be served. The stressed out energy can be felt all around! Watched the drive through fill up and empty, watched multiple skip orders go before I even got to place an order.

My friend was disappointed he couldnt get a Daves triple at 8am..

We received a more than exceptional service from the staff at Wendys. A special thanks to Megan and the crew she worked with. She went out of her way to make sure that we were satisfied and had the best experience possible. She was more than kind and accommodating. BIG UPS TO MEGAN AND THE STAFF. Next Food

Food is great and the service is fast, however, the prices will keep me from returning.

Cant even put fries into a kids meals bag. Insane. Dont know? Double check. Triple check. Get orders right. Not wrong.

Ive forgotten how good the burger are here . Very much enjoyed it . I go back just for the strawberry lemonade!!

Its a wendys dont look for.more then that the staff were really good food was as you expet

Superb slow always understaffed, and 30 to 60 min drive thru waits late nights

Tables were dirty

Manager was very friendly with is and our Grandchildren. Urinal has been out of order for a bit. I ordered the baconator and thought of the old 80s commercial Wheres the beef? Everything was tasting good and fresh. Frostys were good.

the staff are excellent and the drinks dispenser is a winner burger always consistent

Decor has been updated and is now quite sterile. Server confused my order - I may have ended up under-paying. Food quality mixed, but I suppose I shouldnt expect anything else from a fast-food joint.

They gave me soggy slimy no good Lettuce for chicken sandwich and they dont cut uo bacons a For potato especially there forgetting put chives in.....NEVER AGAIN GO To this WENDY AT TECUMSEH ROAD will go different Wendys from now on.

Most useless Wendy s, always giving food late

Night staff MAR 16 2024 Asked for no Tomato, then when I received the order I paid for I asked No Tomato Right? and they tell me yes to my face. Was that ever wrong. Had to wait to get home to remove it and then all of the seeds/tomato residue one by one. Just fix my order the next time you get it wrong.

Hands down, the best Wendy s experience I ve ever had! This location truly goes above and beyond to ensure customer satisfaction. Not only did they graciously honor a mistake made on a previous visit, but they consistently deliver top-notch service every time I walk through the door. A special shoutout to Haley and Mandy for their exceptional performance and unwavering dedication to providing excellent service. Their friendly demeanor and attention to detail truly make every visit a delight. I highly recommend this Wendy s to anyone looking for delicious food and exceptional service. Five stars all the way!

I love the baconator

Food drive thru orders are rushed and incorrect

Things has changed for the better here. New staff has turned it into an enjoyable establishment.

Love the food but as far as fast food goes, Wendys is getting too expensive to feed the whole family!

Check my picture out for how nice and crispy my fries are! Yummmm! They must have raised the heat of the fry oil so that the fries come out crispy on the outside and bake potato like on the inside. PERFECT!!!!!! Food

Specifically asked NO SAUCE, given sauce every single time! Will not return!!!! Food

Just got 4 JBCs and they were all cold and none of them had bacon on them. Didnt have time to return them so I had to through them out. I visit this location for lunch almost twice a week. Unfortunately now I will no longer be spending my money at this Wendys.

I got some food here recently and got sick from it. The doctor said that the food might have been contaminated. I dont recommend eating here for a while. Food : 1/5

Fast and fresh like it should be!

Experienced woman working register seemed like she wanted to be anywhere but work... Get what you pay for. Food

Wendys is always good one of the best fast food places

The kind server and Manager saved my wallet when a customer found it at my table after I left it behind!!! Thank you!!!

Was there on Sunday March 5 between 1230pm and 1pm. Was super busy but the girl who was working the cashier register wish I could remember her name was unbelievable and did such a remarkable job. Apologized for the wait and everything and went out her way to make my order go through smoothly.

Service was horrible. Took at least 5-6 minutes per car in drive thru. I was the 5th car 25 minute wait.

Quick drive thru. Friendly and efficient cashier

It was good there, however when my food was ready there was people standing around talking in the back while I waited. Not a big deal but a little rude.

Best wendys Ive ever went to, always have the best service and nicest staff.

Normally love Wendys but last visit I got the Bacon deluxe single and it was horrid. Didnt even taste like Wendys burger....dry and tasteless.

Terrible service

This wendys used to be great. Went yesterday and not only did they forgot part of our order in the drivethru we then waited 15 minutes to get what was missing. Waited at the counter as countless employees walked by without a word including two at the register who we standing there the whole time. This left our food cold and soggy by the time we got home. Not sure where the good employee from this location went but bring them back!!

20 minutes waited in line. Never again

Their chili and salad are awesome. At night, after the gym, I usually get some chili and a side salad just to avoid eating carbs at the late night. Parking: Great location!

Great customer service and food was hot and cooked Great!

Wheelchair accessibility: Automatic accessible doors Food

I wanted to share my experience at this location and warn everyone who goes here to be careful when ordering food from here. I am absolutely flabbergasted at the attitude of some of the workers at this location, I had ordered about 35$ worth of food for my kids and I. As soon as I walked in, I could tell that the workers were judging me, as I currently have a face paralysis which makes one side of my face look unsymmetrical compared to the other. One boy in specific caught my eye, he looked about 17-18 and his name tag said Aboud or Abboud. He was the one who took my order, not only was he super rude when I was ordering, but he also charged me more for my food and proceeded to look at his coworkers and speak badly about me in arabic. He wasn t aware of the fact that I could understand and proceeded to make fun of my disability with his partners. When I got my food, I realized that some of the items were missing aswell as extra stuff were added to my food, such as bacon (im muslim) and something odd and slimy was on top of my fries. With further inspection, I found out that they had spit on my food. I have never felt so disrupted and insulted in my entire life. I have been a customer for over 10+ years now and this has completely ruined and changed my experience. Abboud has absolutely no respect for his customers and will make fun of them if they are different, I strongly believe that this behaviour is unacceptable and I hope that management will do something about it. I m very disappointed and I will not be returning back because of this. Thank you.

GREAT PLACE

Always great fresh food ,friendly staff and clean restaurant.

Breakfast French toast is the best!!!

Regular fast food service

I went through the drive through and noticed the customer in front of me drove over and took out the sign for the exit. I could not get their license plate number to let the manager know. But after letting the know about the situation (Megan the manager) was kind awesome and handled the situation so professionally. I would go back again just knowing she runs the place so well. Thank you Megan for the great experience.

The employees at these restaurantes got to spend more time washing and cooking the food better and less time singing and bullying because we often get food poisoning from these restaurantes and last time we bought an ice tea that tasted like toilet water.

Good bacon delux burger

Always amazing staff and food!

Burgers and Fries of Wendys are awesome.

Way better than Micky Ds.

Good food

Love their Taco Salad !

Only burgers I dare to eat with A&W Parking: Easy to park Food : 4/5 |

The young person who took my order was a very polite and professional individual. The food was excellent, as usual. I would give more stars of I could.

Last 10 months or so this place has taken a dive Cant take correct orders and their food quality has also suffered When I call to complain about the poor service the claim the speaker has been broken for awhile. If so Why is the manager still employed I ended up leaving with completing my order because no matter how many times I repeated my order they got it wrong I spoke as slow and clear as possible

Upbeat Drive-thru presenter, food came quick and Order was correct.

This specific location cant seem to get my orders right when I order Uber eats. Had 3 orders in a row with issues. No longer order from this store.

Worst customer service and late for food.

worst takeout service I ever had - sticking with McDonalds

Boring food in a boring atmosphere

Havent ever eaten in, but every D/T order has been tasty, and pretty quick. Its my go-to location.

You guys need to get your stuff together. The ice creamm machine was broken and the pop machine barely had any choices. All sugar drinks. No ice tea just minute maid.

Went last night, ordered nuggets, chilli and frosty. 4 hours later I have food poisoning for the first time in my life. I am miserable, I will never trust them again.

They forgot part of my order but they made it right without any hassle

Top notch Wendys by far !!! Staff is amazing and the food is always hot and fresh !

Like going there, double double coffee is great. Kids love sandwiches.

Absolute horrible experience from the Manager Jenn !

Best value burgers anywhere

Friendly, fast, and clean indoors

Food was good, baked potato always great, love the combination soda machine! Cherry ginger ale is lovely.

Terrible service rude manger who refused my refund for no reason after I came to pick it up she was rude ignored me refused to serve me needs to be fired

Good food and quick to get it to you.

Manager was very kind and food was good! Overall excellent service!

Normally the food and service are nice here. However I just dealt with an extremely unpleasant person named Paula. This woman needs some big training in customer service. I ended up not even ordering, very sad experience.

I absolutely love this place. They re so fast on the mornings when I order skip the dishes from here and usually get kind messages telling me to have a great day!! But pleaseeee change your cream I drank nearly the whole thing!

There is a skinny white late with tattoos she is unprofessional and raises

I go at night always wasim there very friendly and warm customers with a smile

They have stolen money from me. Beware! Unfortunately they messed up my order and were very chaotic so I didnt trust my order as being safe to eat so I asked for my money back and gave back the food. Again, more confusion and no one came back to the window to help. So I drove off and sent a complaint to corporate to give them a chance to make things right. They gave a generic canned response and didnt make it right. So I am forced to write this review and slam them for keeping the food and the money and giving ne nothing. A shameful operation, dont waste your money.

This location is terrible. I am not one to write reviews that are bad especially considering I spent years in the fast food industry and am still in the restaurant industry but I have now had one too many bad experiences. The manager working (I assume she was the manager because she was the only one in a different shirt) was rude when I told her I asked for something different than what she tried to hand me. Apparently they misheard me at the speaker which isn t a big deal but she seemed to be in a hurry even though it wasn t busy from what I could see. I also have had experiences at this location where my friend has gotten food poisoning, I ve gotten the wrong order more times than I can count and I ve also had hair in my burger or salad more times than I can count. I understand mistakes happen but the last straw for me is when an employee is being rude when there s like 2 cars behind me and it was an easy fix.

Great menu for all your hunger needs, priced right

Very quick service at the drive thru. We had their new-ish breakfast offerings. I like the breakfast baconator, surprised they didnt make a cheeseburger with egg version of this. Recently they refused to serve us breakfast at like 1015 am too. Still, will utilize the odd coupon here.

Love Wendys burgers

Soggy bun. Daves double was sloppily put together.

Slow service, when you order just leave and come back in 15-20min your food might be ready.

Im only giving this location 3/5 stars for the dining room not open for breakfast before 9:00am. If you want breakfast before 9am you better have a vehicle. Lunch and dinner is fine.

I love this place. Staff is so friendly

Loaded Baked potato was poorly made and the potato was smaller then my fist very disappointed although my baconater was very good still pricey potato should be priced but weight is their going to make them so small

Daves single with cheese and a diet drink,

misses parts of your order consistently. very disappointing experience

Hands down the worst wendys ive ever been to. Out of the last 8 breakfast orders of a simple egg and bacon croissant i got sausage 6 times.. Then i go foe a burger and its way past overcooked.. Im done with this wendys

Horrible service fries under cooked ask for a double bacinator get a chicken burger , ask for a Daves double cheeseburger minus onions get it plain and wait 20 minutes for this truely horrible that was a take out order as the tables were dirty so who wants to eat of that ... total waste of money !!

Baconator. Is there anything else? I do not think so. Leaving Drive-Thru is a bit awkward, but you cannot win them all.

Daves double original hard to beat

Best wendys location in windsor !! Food is delicious and the staff is awesome !!!