3163 Tecumseh Rd E, Windsor, ON N8W 1G9, Canada
I recently visited Pat & Hank's , and unfortunately, my experience didn’t live up to my expectations. We ordered five daily specials, one shrimp combo, and one calamari. To start with the positives, the service was fast and efficient, and the restaurant itself was clean and well-maintained. However, the quality of the food left much to be desired. The fish in the daily specials was extremely disappointing—overly greasy, with a thick, unappetizing crust that lacked any distinct flavor. It felt heavy and unenjoyable, which was a letdown as I had been looking forward to trying it. The shrimp and calamari were somewhat better but only "ok-ish." They were passable but didn’t stand out or compensate for the poor quality of the fish.
Been going here for 15 years but haven’t been since COVID. When I first walked in there was a horribly bad smell. And not a fish smell. It was like a dirty used oil smell or something but it was bad. Not sure how anyone could eat inside. Then the fish was kind of soggy on the inside and the fries had absolutely so flavour or salt on them. Very disappointed and probably won’t go back.
Picked up fish order and chicken dinner found the fish over cooked and grease tasted old along with the chicken was over cooked ,was not happy and was sick after eating this order. Have eaten there many times and this is alot of money to waste on bad food.Oct 22 2024
The halibut is very good and rich and flavor one thing I wish you work on the fries, but overall a five star 👍🏻
My grandfather always raved about Pat and Hank’s’ perch dinner and in his honour, my husband and I decided to indulge. Neither of us has ever had perch and we LOVED the beautiful fish with the amazing seasoned crust. We also had the haddock on recommendation from the server and weren’t disappointed. There’s a reason my dad grew up with this, and my dear Pepe was on the mark. This is a gem of a shop and we will add it to our list of favourites when we visit from Calgary.
Cozy little diner, very clean and excellent service. We had the 2 piece Halibut special (Tuesdays Only) with cole slaw and a bun. Best Halibut in Windsor area for the price and we know because we have tried Gilligans, the old Kildare House and Frydays. Nice and moist fish, light batter and two good size Halibut fish. You will not be disappointed. I must mention the coleslaw and tartar sauce are also the best. I had Onion Rings while my wife had fresh cut French Fries. Ample parking
This is my go-to place for fish and chips! Can’t go wrong with the halibut. Make sure to get the homemade tartar sauce. Service is always friendly. The restaurant is very clean. No fish smell and the bathrooms are clean.
Fish and chips ! Fish is nicely battered and flavorful , serving size is generous . Daily special for 3 piece $10 is great . Fries are nice as well .
Alaways good
Love the Tuesday deals! Whether we dine in or take out they are always fast, friendly and the food is fresh and delicious.
fries were cold..portions ( small fish.) .wife had soup ..had to request a spoon ...never go back..
Been a while, but nice choice for the family dinner. We will be back!!
For the best Halibut around, gotta be Pat & Hanks. Been coming over the border for over 30 years to get the halibut dinner and a chocolate shake, an institution!
I didnt tip for pick up order....the establishment didnt give me my coleslaw and bun and claimed its my fault for not ordering properly......I order the special evey Tuesday and get the coleslaw and bun without mentioning it....REAL BUSH LEAGUE OPERATION THESES DAYS...... hello Sir Cedric were they applicate my business
The price and portion is great, the fish and chip is decent. Porllock is very fresh but without much flavor.
Always friendly. Always great food
My family has been visiting Pat and Hanks for 12+ years. The East Windsor location is always awesome. The new young gentleman took my pre-prder today and was very polite and accommodating. The portions were very generous and oh, so satisfying. We usually get the mini family pack of cod n chips, and well be back.. again! Yumm!! You do need to put up with the squishy parking lot. It took me 10 mins to exit cause of silly drivers trying to enter. (Its worth the hassle, though)
Went in for some lunch take-out, and the service was quick and friendly. The fish was amazing, and I will be a repeat customer! Food
Always enjoy the food
Overall nice place. Pretty decent food, good value. Well be back.
Its a little pricey but delicious. Dont ever need the roll. We never eat them
Delicious Halibut fish and fresh cut fries with gravy, coleslaw and a warm bun with butter.
Amazing service and some of the best fish n chips Ive ever had. The halibut is not to be missed!
sooo gooooood
Went on Good Friday, was faster than expected to get my order for such a busy day. Was hoping the pieces of fish might be a bit larger for the price
Fish was really good but when we got home didnt get the coleslaw. Always check before you leave. Went on good Friday crazy... they should of done half the place eat in and the other half standing room with some chairs for older people.
Great fish served very quickly.
Excellent, thanks for the fish!
UPDATE........ . Okay this is an update on Pat & Hanks on Tecumseh between Central & Walker Rd. Allright we tried them again and I wont be returning anymore!! We were Totally disappointed in the food again!! First the price!! Was $27.50 for a 3piece cod fish and chips!! The fish was flavorless, tasted like it was cooked in dirty oil along with the chips!! The chips were so dried out they were hard. Absolutely NO FLAVOR!! For the price they ask for it, it should at least taste good!! I know the price of things have gone up but come on, you want your food to be tasty!! I highly recommend that you dont order there if you want a good fish & chips! You will be disappointed. Now I have to find a new favorite place to eat!! VERY DISAPPOINTED CUSTOMER THIS WAS MY FIRST REVIEW Ok, I usually love Pat & Hanks, and its my go-to place anytime I want fish and chips!! Im from Newfoundland, so I love me fish! Lol This was the first time I was disappointed There was absolutely no flavor to the fish, the chips were dried out and the gravy was gross, I dontknow if they changed the gravy or what but it tasted totally gross my husband & I will try it again. Maybe it was an off day?? Either way, we will try them again because they usually have amazing fish & chips!! Im crossing my fingers that it is better next time!! Ill keep you posted!! Cheers
Honestly very disappointed was my first time trying u guys out the fries were undercooked and fish was grease and full of batter not even cooked how can u serve something like that waste of money..
Great as usual!
Great fish and chips, nice server and kitchen staff
The staff were really pleasant. Inexpensive meals.
If I had the money this would be my dinner every day. Great service
The food was pretty good, but the fish was battered a bit too heavily for my taste (which is no biggie), and for some reason our food took almost an hour (52 minutes) to reach our plate. The food portions were nice and it was hot, but hard to wait that long for fried fish. All in all pretty decent, I will try them again to see if I just came at a bad time (6pm on a Saturday).
If its not broke dont fix it. Perfect since the dawn of time
Great place. Found this little gem while heading home. Food is made fresh and it is so very tasty. I will definitely enjoy going back.
Unexpectedly large, and delicious portions Wheelchair accessibility: No difficulty to enter with a wheelchair Food : 5/5 |
Great fish place
Excellent fish and chips! Got the halibut and was the freshest and tastiest fish ive had in a long time. The chicken fingers and fries were delicious as well. Great service, clean restaurant.
The food portion is good. I would have preferred more slaw. (The slaw was really quite good).The fish was great, but the fries were a bit of a miss for me. Too soggy and not crisp. Probably the placement of the fries under the fish caused that. Overall, a 3.5/5 for the food. I will definitely be back for a second round.
Good food
Greatest Fish & Chip of all time. I would give my life for this restaurant if it meant they would stay open.
Ordered a halibut dinner. So shocked to see maybe a handful of fries, barely warm on top of it. Been coming to Pat and Hanks for years. Usually a decent portion of fries. Cutting back on portions this bad usually sends me to find another go to for fish dinners. Geez its only a potato!
I realize that being Good Friday that it was going to be busy. But the French fries were terrible. Very soggy. Have never had fries so terrible
Childhood favorite. Always went with my parents. The best fish!
Good Friday for dinner, take out was insanely busy, but we got a table immediately. Had an excellent halibut dinner.
Dont even want to rate ..the manager and the woman that does take out shouldnt be at the front part of the store. They are so rude and so ignorant the way they treat their customers. And yes it might have been busy. It was the day after. Good Friday. She was burnt out and the manager just put her hands up and walked away. I would really look into this manager and find out what happened on that Saturday.. I love Pat Hanks and every Good Friday. Buy for the family and all. My neighbors, fish and chips highly highly recommended. Its the people that the problem was
Way to much batter and hardly any fish. The worst fish I ever had anyware. Very disapointed. PS. The fries were great.
I got the 2 piece Halibut dinner. I was not impressed how small the halibut pieces were. Specifically, when the second piece was priced at $9. The bun ;
Tried to dine in at 7pm, and was told theyre not open when the sign says theyre open until 8pm. When I asked why they werent open for dine in as it didnt state that on the website or the door, the girl at the front said Well I guess it just depends.... Ok. I wont be back.
Amazing food!
Not worth the price anymore. Fries were undercooked fish is half the size it used to be very disappointed.
Pricy.
Great fish and chips!
Fish and Chips were excellent...our server was very nice also
It was amazing
We love Pat and Hanks. Its really gotten expensive. We wont be able to afford this ad often as we used to.
Fries were soggy. Perch was very strong tasting. Did not taste fresh. Coffee was good.
Went for the first time in years. The restaurant was quiet, the food was good. I can say Ive ate here in the past. Still constant after all these years Special 1 pc halibut and 6 shrimp for 15.99 huge portion. Definitely worth the price
The best fish in town!
Clean and fast for fish dinner. Excellent service. The halibut was great. Get the 2 piece dinner great pricing. Food
Really good halibut cooked just right and the staff are quick and friendly
Best in the city!
Simply the best
Our server, Tammy, was amazing. Although my grandson and I had only been there once before, a few months ago, she remembered us and even remembered what we had ordered! Well be back
Wheelchair accessibility: One floor. Food
Very good halibut and chip.
Always a great dinner.
I got three different meals to get a feel for their whole menu. - Haddock Meal: Was okay, fish is good quality and price wasnt extreme. Breading was fine. - Chicken Tenders: Breading was very crumby and powder-like, little to no seasoning in the breading so it was generally bland. - Deluxe Burger: Major gripe here, I dont get food from a restaurant to get store bought frozen burgers. Such a waste of my time and money when that happens. It isnt hard to make burgers from scratch. Getting the classic cloud shaped, cheap store brand burgers for the price of an entire box of 20 is insulting. The fry portion alongside the burger was also nearly half of what came with the other 2 meals, so a measly frozen burger and a meagre amount of fires for $15. If they dont have time to handmake burgers or money to at least by good quality frozen burgers, they shouldnt have them on the menu. If youre going here, just stick to the fish menu. I dont think this establishment is going to live past the older generations in Windsor, its very dated and doesnt offer much of quality beyond their core menu items.
Tuesday fish special, lots of food!
The servers are friendly and the food is amazing!
Good food
Great food and friendly service
Love there fish
The girl with fake eyelashes was very rude and racist. We ordered 2 halibut but they purposely gave us a different fish. It was horrible!! She even charged us for tartar sauce. I would like to report her. If you guys had similar experience please write it on reviews! I fish there was -1 reviews Thank you.
Our order was completely wrong. When we called them to let them know , it seemed they did not care - not even an apology.
Good food. Friendly staff.
Taija helped me so much and made me love pat n hanks even more ! i think she needs a raise :D
Friday Special.
Dont order anything other than fish. Despite having other things on the menu, theyre not prepared to make anything other than the usual deep fried fish. I ordered the chicken dinner and received a tiny piece of chicken that was thawed out in the microwave and then fried on the grill. I know thats how they cooked it, because we all heard them saying they were going to do that. If you cant make it, dont have it on your menu.
I had the pleasure of having a wonderful server I think her name was Taija, she was the sweetest girl ever and provided the best customer service I have ever experienced in a restaurant. But the way the staff was treated right in front of my eyes was just disgusting work ethic, the yelling the not treating people fairly it just made the atmosphere unwelcoming I can t imagine how the staff feels. Just rude, high-school behaviour from the owner just made the environment such a disgrace. I loved going to pat and hanks for the their fish but stayed for the service and now I think I m going to start going to sir Cedric s from now on.
Great service. Amazing food.
Store was extremely dirty and I watched the owner treat the girl cashier horribly
Food was mid my fish was lookin musty
I enjoyed the Halibut and you do get plenty, not sure why it s so expensive.
Great fish and chips. Always get the halibut.
Have been going there for 27 years, its a Good Friday Tradition. ITS ALWAYS BEEN THE BEST HALIBUT IN THE CITY. GREAT SERVICE even when its overwhelming busy on Good Friday. God Bless and Happy Easter
This place has excellent fish. They have all kinds of variety of fish to choose from. The service was great and the food was out in no time.
Amazing halibut. Great staff! Best fish place in town!
A great place to get food.
Always awesome fish and service. Decor is fairly plain but the halibut is worth it!
Awesome fresh fish! Great customer service
Wanted to try the special they were having on tuesday asked if there was tarter sauce and ketchup in the order was told yes when i got back to work was disapointed that not only there was no tarter sauce, ketchup or cutlery but was missing my baked potatoe :(
I tried the Alaskan blue cod it was awesome
enjoy the fish and chips from there.never any issues
What happened they were really good but not so much anymore. :(
The restaurant isnt very big but you get an excellent fish meal there. The fries are good and the rolls also the chocolate shakes. The waitress we had was exceptional. All five of us were very pleased with the meal and the service. Parking: Theres off the street parking there Wheelchair accessibility: My sister rides on a scooter and she had no trouble getting in and out of the restaurant
If you like deep fried fish you will enjoy. Way to many fries with the dinner, but if you substitute for onion rings its a much more manageable portion. I would not recommend the deep fried shrimp, its not steller here, but is ok. Very good tartar sauce. Parking: Parking lot
Great service, huge portion, We split a three Alaskan pollock special. Fish was very tasty, the batter was very crispy. Parking: Free
Best place for batterd fish pricy but ya get what ya pay for
Great food, awesome service and no waiting for dine in service. Three huge pieces of cod, chips, coleslaw and roll n butter $12.00 cant beat it.!!!
Fast friendly a lot of excellent fish home cut fries and in house slaw.
Good service large portions love the coating on the fish delivered to the table within 10 minutes I had two large portions of haddock and a ton of fries. It only cost $12 13.65 with tax. Great experience.
Fish was amazing & the fries were so crispy, gravy was so good. Oh there coleslaw was yummy to. Parking: Parking right next to the restaurant Kid-friendliness: Its just a small lil restaurant, lots of seating. Wheelchair accessibility: A wheelchair would be fine.
Best fish and chips in the city!
Fish was delicious. Fresh cut fries are never crunchy enough. Other than that it was spot on. Parking: Plenty of parking . Right at the side of the building. Kid-friendliness: Family dinning. Children are always welcome.
My favorite always great!
Expensive
Parking: About 6-8 spots (?) Kid-friendliness: Family restaurant Food : 5/5 |
Fish and Chips (Cod) was amazing. They give you enough fries for 3 people. NOTE: I ordered a dinner which is supposed to come with your choice of soup, salad or coleslaw. I had to ask for it. I said Dont I get a salad? She (very young) said yes, but we only have Caesar salad, I said better yet. The salad cost me $9 and it was Canadas version of a Caesar salad.
We have eaten at this location and enjoyed many times, but Im not sure what is happening. We ordered back in April, it was Good Friday so they were super busy. The fish and fries were so soggy with grease and undercooked. I called to let them know that I thought it was unacceptable to spend $50+ on a meal that isnt edible. They offered me 50% off my next order (not satisfactory, but I thought maybe it was an off day due to being so busy) Now nearly 10 months later, we decide to give them another shot by using our 50% off. I told the young woman on the phone (who was very friendly) about our last experience and specifically asked for the fish to be a crispy, golden brown, COOKED. We get home with our food and AGAIN it is under cooked and saturated with grease. It is currently in the oven as we speak. What a disappointment.
Great food. Fast friendly service even during this pandemic
Excellent high quality fish. Always fresh and cooked perfectly. Very COVID safe environment and waiting area for pickup. Highly recommended A+++
Orders always ready on time and always delicious!
The fries were dry. Fish were smaller. I thought Id try this location. I usually go to the Tecumseh one. That one is reliable in the quality. Plus I can chat with people while I wait. Not this place. Girl with the blue hair working behind the counter gave me attitude. Was watching her. She was pleasant with the other customers. Every time she talked to me, I got attitude. Obviously doesnt like my kind. Wont be coming back nor recommending this location. I have zero tolerance for any kind of discrimination or racism. Enough of that garbage. IMO. This person should be fired.
Great Family pack of fish an chips on a Friday night everyone enjoyed
Gotta love the fish a little pricey but my families go-to
Batter on the perch was nice and light, great portions. Felt the oil was a bit old though
It has been awhile since we had Pat and Hanks, tonight we ordered 3 dinners but could not believe how small the fish were. We wont be going back anytime soon.
Best fish and customer service in windsor
It was my first time there. Ive seen them for years but have never had their fish and chips. Amazing!! Great food and service. Im glad I went. Thanks guys.
Arguably the best haddock and fries in Windsor.
Well i dont considered my self a fish and chips expert by any means but I truly hope this restraunt had a bad day the halibut dinner I purchased along with six batterd shrimp and a coke the halibut tasted old and it was like it was in the state of riggermortas the shrimp were possibly value village shrimp i was expecting at least there own batter on the shrimp the batter on the fish was very good the fries were great and the cold slaw was good and they butterd the bun lmao i truly hope it was a bad day for them o it cost me35.oo
Great food and service
Was about 15 minutes before closing didnt think they were going to take my order but they did and it was just as good as every other time I ordered there. Great customer service
Went Good Friday.Two small pieces of halibut over cooked.Fries under cooked.Over $20 with tax.Never again.
I have yet to be disappointed by Pat and Hanks. The food is amazing and even during this pandemic have friendly staff. Highly recommend.
Always so good
My fave fish spot in Windsor
This is the best place to get fish dinners. The food is great and always fast service.
Long time family favourite. Always reliable, always delicious.
Ive been getting pat and hanks for years, my grandparents introduced me to them as a child and instantly fell inlove with their food but I went to this location for lunch, asked for extra tarter sauce and lemon for their daily special and got 3 tiny packages of tarter sauce and the fish is super greasy. Usually I wouldnt care but Im very disappointed with my order, looks like Ill be sticking with sir cedrics going forward.
We just had our meals in the parking lot, fantastic as always. Thank you!
Great place to eat
Pat n Hanks is still a very very very close second only to Sir Cedrics. I ve had the halibut, haddock and cod at PnH several times. Halibut is always my 1st choice, but many times I ll have haddock or cod as an extra piece. Yesterday I tried the special, New Zealand cod. The fish was very doughy and greasy. I know that this is not typical for this restaurant. Not sure if it s partly because of the type of cod. I m rating a 3 just for this one experience. P&H is still my recommendation for awesome fish n chips! Please check it out.
Best fish and chips in Windsor!
Food is always fast and good . Large portions at a very resonable price ..would recomend this place to anyone looking for a fish place
I placed an order before pick up. My order was already when I got there. It was a very good meal, I hadnt had Pat & Hanks in years. There was enough for my lunch the next day.
Fish was excellent
Always get my fish dinners here. Its usually cod and its delicious. The fries are great also. The staff are great people and Ive had no reason to complain in the 18 years Ive been going there for take out.
The staff here know how to please the customers. The fish was hearty and fries were plentiful for the Halibut Family pack. Definitely will be patronizing this location regularly. Much better than the Tecumseh location.
Great service, amazing food.
I was very unimpressed with the central location. We order from the Tecumseh location often and are VERY happy with them. The central location left not one, but TWO things out of our order and the servings were much smaller.
Better call to order or you will wait longer my friends.
Good size pieces of Halibut! Thank you Pat & Hanks! Dont change a thing!
Good food and great services
Great food. Fresh fries and fish with big portion. More than enough for one person. The old lady who served us was very kind and gentle. Would recommend friends to come.
Very Good as always, thanks
Great service and great food, will be back.
Tasty
Generous portion of delicious halibut fish and hand cut fries. Wonderful, attentive service.
Best fish and chips ever!!
Large fish portions that tasted great.
very bad custom service. last time i use this location. 80 plus for 3 fish 1 shrimp and chip and got no tarter sauce. they said i was supposed to ask for it. for fish and chips really ?
Horrible customer service
Prices on the rise. Portions are not.
Always polite and informative employees. I have special requests (gluten free) and young man explained which types if fish are best pan fried. Our food was delicious.
Great fish and shrimp dinner, the coleslaw could be better.
We went again for take out. The place was smokey, I think a fryer needed its oil changed. Or someone wasnt watching something that was being fried on the grill. Nonetheless, the food was delicious and the staff were quick.
Good meal with large portions and great service!
Love love love it , perfect food and perfect waitress Cathy,
We order from here often but today wasn t so great. Black bun included.
Not worth the price small piece of fish cold fries 20 dollars
As always the best halibut and fries. Also the server was so nice took time to speak with us. Felt good to be acknowledged ...
Average oily fish and fries. Price is what made me try it . I have asked for light breading . They tryed. Kitchen was a group of 4 girls in their early 20s . Friendly and hard working. But is the recipe that needs inpruvment, to lighten up the grease in to the fish. I guess $10 is whats the scale is .
Classic! P&H hits the spot every time!
Great Halibut great place .....I know the people have changed but I have been coming here since I was a kid and it is still great fish and people.
Great food and service. Second there and will definitely be back.
First time to order here. I ordered cod and haddock by itself and its tasty.. Great service too. Will be back soon.
Excellent food