7011 Tecumseh Rd E, Windsor, ON N8T 3L7, Canada
Located in the vibrant city of Windsor, ON, Harvey's is a beloved Canadian burger restaurant known for its delicious flame-grilled burgers, creamy milkshakes and cheesy poutine. Whether you're craving a classic cheeseburger or a mouthwatering chicken sandwich, Harvey's has got you covered with an array of options that are sure to satisfy your taste buds. And, with late night hours available at this location, you can get your flame-grilled faves whenever you're craving them. With convenient delivery services available through the Harvey's app, getting your hands on these delicious fast food burgers is as easy as a few clicks away. At Harvey's, we take pride in serving up quality flame-grilled burgers made just the way you like them. Our c...
Prices at Harvey's these days leave a lot to be desired. Used a 2 can dine coupon tonight still managed to spend almost 30 dollars for the 2 meals. This also seems to be the only Harvey's in the city you're unable to make a mobile order for because the app always thinks it's closed. It would be nice if when my food was finished being packed so I didn't have to wait for drinks to be made because the window worker was playing on his phone the entire time food was being prepped. Considering all these things I wouldn't recommend Harvey's especially this location to anyone. I know I won't be returning.
I have to say I’ve never written a review before but tonight I had to. I haven’t dine in Harvey’s in a long time, usually just out. Today we decided to sit down and eat and I have to say I had such a great experience with a young man named Hadi who was making my Burger. He was very polite, funny and willing to please. We will definitely be dining in again.
I had the pleasure of being served by one of the most friendly and hardworking employees at Harvey’s the other day. From the moment I approached the counter, her warm smile and positive energy set the tone for an exceptional experience. She was incredibly patient, taking the time to ensure my order was exactly how I wanted it. Her attention to detail and efficiency were impressive, even during a busy rush. Not only did she handle everything with professionalism, but she also went out of her way to make me feel like a valued customer. It’s rare to come across someone so dedicated to their work and genuinely kind. She’s a true asset to the team at Harvey’s, and her excellent service definitely made my visit memorable. Thank you for going above and beyond—I’ll definitely be coming back! Keep up the amazing work Macenzie!
Hello, My name is Craig Graves, and I live in the East-End of Windsor, Ontario. I visit the HARVEY'S near Lauzon Parkway a couple / few times each month. I enjoy their food and their staff!! There is one ( 1 ) beautiful Lady I would like to give a shout-out to, TRACY! She simply is " The BEST " at customer service. I drive up, and she hears my voice, and she already knows what I am going to order! LOL. She is so pleasant & polite. I thought I wanted everyone who looks at these reviews that there are Special Individuals in the hospitality industry who honestly love to take care of their customers. TRACY has proved that to me, time & time again. She is always Happy, Cheerful, & a hard worker. I honestly believe when you have an Older & Mature person on staff and are willing to be upbeat and be a positive member of the Crew, their leadership and dedication is contagious! So, next time, if you visit East-Windsor's HARVEY'S , say " HELLO " to a beautiful friend of mine. She will make your visit a very positive one!
Harvey's people are just built different.. on Tuesday I stopped by for lunch. Say my order, everything's all fine and dandy. My turn to pay.. like the dummy I am I was rushing and forgot my debit card at work. I felt horrible for making them work for nothing. Not only were they super understanding but they also gave me my food for free. Almost $20 worth of food. I couldn't believe it. Was the sweetest thing ever. Am very grateful for the lunch. Thanks again Harvey's. Had to make a post expressing my gratitude because that was such a wonderful gesture. Will pay it forward in the future. Thank again Harvey's crew,you guys are amazing
Made another account just to leave another review for this location. This time I used their app to pre-order my food. I live close by and my order was all correct/good. Thank you guys, and keep up the good work.
The staff is not only friendly but also genuinely attentive to customers' needs. Every visit feels personalized, creating a welcoming atmosphere. Their efficiency in handling orders reflects a well-trained team dedicated to customer satisfaction. The cleanliness of the restaurant is commendable, enhancing the overall dining experience. Special orders or dietary requests are accommodated with a positive attitude, showcasing their commitment to customer-centric service.
I am really amazed the good customer service and the food. The burger by far is one of the best that I have ever had in a fast food setting. I would love to see Harvey’s expand to the states. Whenever I’m in Canada I will make it a point to stop for a meal
App doesn t work with location
Second time we have been in, last 2 weeks, it is ridiculously cold in there. I mean freezing, why is the heat not on!!
Tracey is the best.
Every single employee is extremely pleasant and friendly. The drive thru speaker sucks and has for 10 years. Takes 5 minutes to place a simple order. Besides that, awesome place
Great experience and service every time
Amazing workers and great service! Shelly was VERY kind to me and my family! Food
Staff are cool, foods good
Macenzie was so helpful, polite and had an amazing positive attitude. Will definitely be back because of her.
Very good !
The drive thru attendant was very personable, polite and courteous.
Great staff, great food, Ive never had any problems getting exactly what I want here. Couldnt recommend it more.
Food was fresh, cashier was excellent! Parking: Lots of parking! Food : 5/5 |
Food is always cold
Best Harvys in the city of windsor, thank you Tracy for the great service.
Excellent speedy service friendly staff Great food Kid-friendliness: Gave Halloween treats for kids
Good food
Went in for lunch Asked the assistant manager Tracey How is the poutine She responded delicious! I ordered = yummy ..... lunch Thanks to all the friendly staff
I did love the chicken wrap that it has a better taste than Macdonalds Chicken wrap.
Good food but its cold
We re always satisfied every time that we come here. The staff is very friendly, patient and respectful. Plus the food is delicious! :)
This is by far the best Harveys in the city! Great job everyone!
The staff is always fast and friendly
Service and staff are great.
We went for lunch today and the staff was outstanding. The girls mentioned about a feature sauce that was very good so we tried it out. It was great. The girls were all very attentive and they couldnt do enough for us to make our visit a great one Thanks for a great experience We will definitely be back!!!
Went to the drive through around 10:30-11pm. Got 2 burnt veggie burgers. Not sure how other burgers are but the veggie burger was pretty bad. 2 veggie burgers and 1 small fries were for almost $20 so weren t cheap either. Would strictly avoid for late night drive throughs.
I ordered the regular crispy chicken combo through uber eats and got them in junior size I was disappointed about that. Also, the food was cold.
Best Harvey s I have ever tried! Super clean, excellent customer service, and very timely. The only Harvey s I will be going to in town!
I have been to this location a few times for lunch and the staff is always friendly and the food tastes great
Went for dinner the other night with my family and we were pleasantly pleased with the amazing friendly staff and food was tasty
Food was great and staff was very friendly
Always wonderful at this location. There s one closer to our home, but this one is the best. Never worry about a wrong order. Always friendly. It s a great experience.
This Harvey s is very clean, it was so nice to go into a fast food restaurant that wasn t disgusting. Every area was clean and the assistant manager Tracey was very friendly and was cleaning the dining are. I expressed my appreciation. Keep up the good work
Our server, Tracy was very cordial and gracious. The dining area was very clean. Thank you keep up the good work.
I went through the drive thru on Saturday, September 7th around 6pm and I had a young man take care of me named Oliver. What a PLEASURE!!! He was so polite, friendly and just a joy to interact with. I have worked many years in customer service so I definitely notice when ever I get good service. You are very lucky to have such an outstanding young man working for your franchise. Young people with such a pleasant attitude and a desire to execute such good customer service are far and few between. Thanks again Oliver!!!
Great customer service I experienced. Veggie Burger was cheap and delicious.
Jayson gave amazing service. Had a dilemma with my debit card and he went above and beyond. Awesome service.
Great food , very nice and polite people
I love coming to Harveys! It always fulfills my cravings no matter what it is, but I especially love this location because how kind the workers are!!
Food is good there Like fact that you can put whatever you like from pickles to olives to hot peppers etc on hamburger Food
They take too long
The food was good, people were attentive, and it was clean and modernized.
Love this place excellent food Dietary restrictions: Has some healthy choices Food : 5/5 |
The employees at this location are always kind and friendly. They take the time to make sure the toppings are stacked properly, which makes me happy lol!
Went to this facility on Monday for my lunch and ordered a burger, onion rings and a frozen red bull. The onion rings were cooked perfect, and the frozen red bull was amazing. The staff were very friendly. I will definitely be returning back to this location.
Was treated with excellence and care. It s the only fast food place I target these days. The cleanliness is wonderful and the service is so quick and so accurate.
Amazing food and service is always well above and beyond specifically Mackenzie takes initiative in remembering faces and being so welcoming
Came in the morning to get my family food before a road trip. I love this location always great food and service with friendly staff.
Macenzie she got good communication skill and she well polite
I love this location the staff team is always so pleasant/ helpful and the restaurant is very clean definitely recommend coming here.
Mackenzie has amazing communication skills and such a sweet heart, also this location is super clean and food is always fresh. Thanks so much for the experience Harvey s.
They are absolutely amazing there. They treat you so well and always get your order right. Its always a very pleasant experience. Staff is super polite and fun. Will always go here.
My go to place for a quick lunch with a friendly hard working staff!!!
We had the most wonderful customer service experience today !! ...... Tracey, Doreen and Shelley were friendly, efficient and very courteous These ladies were tha bomb !!! ...... If all places had such valuable employees like these individuals, the world would be a better place !
Went in there o Friday night about 1145 and purchased 1 double burger and 2 routines. The burger was like it always delicious. And now for the 2 large poutines....the worst food I e ever had. Called the restaurant 6 times to complain and no answer. The fries were old and barely any gravy. In my opinion its the worst food Ive ever had a can of spam would have tasted better. Cant believe this is what you get for $30
Shelly and Tracy are excellent! Extremely impressed by their performance and kindness
Walking in, I was in a rush to get back to the lacrosse arena and they were amazing!! Aiden, Darrin and Julianna(I believe) were so friendly and understood the enjoyment of interacting with the customers and making the experience so welcoming and I left with a smile!! The food was also amazing!!! If i could give it more stars, i would!! Thank you for leaving a lasting impression on this location! Will definitely be back!!!
My burger combo was delicious and was made with care by the lady with glasses up front (Juliana i believe was her name)! Shoutout to her for dealing with paranoid/rude customers and handling such a dinner rush as quickly, carefully, and efficiently as possible despite the judgement! Great job tonight guys!
Drive through person was not friendly at all. We ordered an original combo with frings and another original burger .everything was lukewarm and not enjoyable in the least. We won t be back.
I have been going through the drive through for at least a year now... I I deal with tracy all the time and she is extremely friendly, pleasant and kind
This very nice young man help me today, i will come back soon my experience was that good
Kid-friendliness: Hadi was the baby girl!!! Food
Fresh hot food. Great service.
Harveys, my second favorite, somewhat safe (for me, Fast Food and I often disagree) Fast Food restaurant. Burgers and Onion Rings are always great - the best part is not greasy, and always good service (I walked in)
The food was amazing! Parking: Hadi was the best part Food : 5/5 |
Very friendly...a lot more organized then some Harveys
Hadi is good!! Vegetarian options: Yesss Dietary restrictions: Yes Parking: Yes Kid-friendliness: Yes
Hadi is him
The costumer service was really good the food was amazing and it was very clean and everything was giving to me on time even when they were busy. The employe that took my order was super kind and very nice i think his name was hadi. Thank you Harvey s for the amazing food Vegetarian options: I like how they have a wide variety of vegetarian options.
Hadi is a really good worker
Hadi is a really good worker
Hadi is good good
I love hadi
It was a very good experience, it was one of my first times in Windsor, and we were driving around looking for somewhere to eat and luckily Harvey s was open and was very great as a late night meal. Especially our cashier Hadi he was very kind and attentive when it came to the customers
Hadis customer service is great he answered all my questions I had about the store very helpful
hadi is good good
hadis a good worker
Hadi is good
Hadi is a good boy
Tracy is my baby girl
Food was amazing
The food was awesome Kid-friendliness: Good good hayyy Shelly Food : 5/5 |
Customer service was amazing very friendly, everything was made very passionately and with good care, shout out too the cute guy with black hair who took my order, rememberable experience
Amazing food! Shelly is so nice and knows how to deliver excellent customer service!
Amazing staff and service!
Such an amazing service!!
Great service and friendly staff
Food good everything good.
Excellent service and excellent food! Absolutely lovely staff. 10/10 across the board!
They posted drive thru open till 12 am but always stop taking drive thru after 11:30pm.You guys should mention clearly about your timings, although restaurants sign still says drive thru open.It happened to me third time.
Great food and service
The service and food is really amazing.
Amazing staff team and food!! 10/10
Great food, great service, staff goes above and beyond when there s a concern. Friendliest establishment I ve been too in a while
The food slaps and the staff team is so blessed
Stop playin with Harvey s they got the best burgers in Windsor.
Sweetest staff team ever and amazing food definitely one my favourite places to eat everythings so fresh and clean in that restaurant
This place was so good and had really friendly staff. This young man brady was super nice to me and my family definitly coming back.
The staff was very friendly, excellent service. Highly recommend this Harveys
This Harvey s is great! Amazing and friendly staff! Food was prepared well! Customer service was great, no problems. Ever. We sat inside. The restaurant is really clean and I was able to find everything I needed.
Every Worker is always in a good mood. Drive through is probably the fastest Harvey s drive through that I have been to. Food is always super hot
Love the service and the staff all so friendly
Bomb food
Great food and great service
I give this location a 5 star rating because I had excellent service, Tracey was very helpful and friendly with a nice smile for everyone she helped. The food was very good and the atmosphere was very calm too. Ill definitely be back again.
What a great place to get a burger or fries , or even onion rings. Darren and Toby make a great team and what a friendly pair to see every week when I stop by!!!!!
Tracey and Shelley were wonderful. Always a pleasure to come and enjoy our food. Very clean. The best Harveys in Windsor.
Bomb food love the buffalo sauce is amazing and staff are wonderful
Everything was to order staff was friendly and accommodating
Great food and Amazing Service
Juliana, Jayson, Hasidic, Shellyand Teresiana made our day. They were fantastic and The customer service was outstanding. Fresh quality food, and these employees definitely deserve recognition.
I just went through the drive thru and got 2 orders of fried pickles and a pop. The pickles were so fresh and delicious, came with ranch dipping Sauce. The service was 10/10 super friendly staff. They even had a dog treat for my puppy. I would 100% recommend this location. I will be back!
Our usual go-to for fast food. Staff is always friendly.Brees customer service was top notch.
The staff was wonderful tonight at getting ready a larger order that takes some time for one of their fellow RECIPE brand restaurants near by. They always go above and beyond to help out and its greatly appreciated. Thanks Gage and the staff working tonight and a special thanks to the great leadership from manager Shelly who has especially helped us out through the last few years. Great leadership makes great employees
Very Friendly. Always communicating between team members. Always greeting customers. Good job.
I really enjoyed the fresh burger especially with fresh toppings on it. The crew were very helpful. Shoutout to Jayson for accommodating us and guiding us with the menu.
Food and service is always amazing..will be back soon
Tracy, the associate at the window, is always fast, efficient and truly cares about her customers. She always has a kind word to say and ensures that my order is correct. In the off chance something is missing, it is quickly fixed. We will continue to drive to this location because of he staff and the amazing customer service. Bravo! Best Harveys location in Windsor/Essex.
Very friendlybstaff! Fast efficient service! Vegetarian options: Vegetarian options look tasty! Dietary restrictions: Like how they give the calorie intake next to the meal or item Parking: Lots of space convenient parking Kid-friendliness: Very family oriented Wheelchair accessibility: Very accessible for anyone in a wheelchair that needs accessibility.
Out of town and first time visiting! Very great experience! The staff went above and beyond to cater to my picky daughter s needs. Everyone was so cheerful. The food was fresh, hot and delicious! Well done crew
Dietary restrictions: I can get whatever I want on my burger! Made right infront of me! Food
The burgers and fries and onion rings are so good! The staff are very friendly!
Excellant service, very clean and the staff at this location are very pleasant.
Parking: Always Fast Service and good food Food
Great staff friendly great service
Friendly fast service,food was great!!Very clean lobby and restroom.By far the best Harveys in Essex county.
Jayson who prepared our food is friendly and easy to talk to. He is meticulous and neat in putting together our preference in our burger. Parking: Needs more handicap parking space.
Amazing experience! Great food and friendly staff.
Love coming to this locations Shelley and Tracey always go over and beyond. Restaurant is so clean
The food was absolutely great, however the customer service that I received from one particular older lady was just terrible. I could understand if it was busy but it wasn t busy at all and she was just being rude and bashful for no reason.
Ask for your onion rings extra crispy and you get them extra crispy!! They are my go-to place for onion rings anytime I get a craving! HANDS DOWN I cant tell you about the burgers I havent had one in years although their chicken nuggets are to die for, I find them better than McDs because theyre real chicken and crispy and who doesnt like their apple pies? I mean seriously the baked apple pies that other franchises put out are just not the same, it Has To be crispy, if youre going to have a naughty meal why the hell would it matter if your apple pie is baked come on ...Plus Harveys has cherry pies!! They also mix it up because theyve always got something different besides the apple pies, Ive had their smores pies oh my God so good!! Parking: There is a drive through also
Always love the service here. Very polite staff
Very accommodating and friendly staff, great food and great service too.
I frequent this Harveys location pretty much on a daily basis, as I work in the same plaza. The staff is amazing, always going above and beyond for their guests, and are so friendly and courteous. They have one of the best if not the best team Ive seen in a fast food restaurant in Windsor. Hands down.
Always great service at this location staff are very friendly and welcoming here.
Shout out to Tracey at the drive thru window! Always has a smile on her face and is such a joy to chat with. Always makes my experience here a good one!
Always great service. All the staff is wonderful, especially Darren, very friendly. Go at least once a week have never had a problem with food or staff
We ve been going to Harvey s weekly for years. We saw employees come and go. I have to tell you one person stands out like no other and that would be .DARREN. His personality, compassion and humour has lit up the place. He welcomes everyone as they enter, assists the elderly and works hard and you can see how much his team love working along side of him. He s an outstanding mentor for the younger people who work under him. Truly I look at him as family, he is such an amazing person, My son had a stroke and his first outing he wanted to go to Harvey s to see Darren. It s like our second home. You have a true gem working for you, he is an asset to Harvey s. I truly had to share our experience with Harvey s since Darren became an employee, we just love him. Vegetarian options: Great veggie burger the best . Dietary restrictions: I am presently on a Low Fod Map diet and have grilled chicken no bun. They are very accommodating. Parking: Lots of room when family gets together. Kid-friendliness: Very accommodating. Wheelchair accessibility: I am disabled and have had no problem entering or exiting. If staff is by the door the open tge door fir me and others. Darren s team is the best!!!!!
We are always very satisfied with the 5star service that Deron provides to us Our family came from Mississippi and they ask for Harvey s they were very happy with the excellent service and fresh food Deron is a true excellent service provider Thanks Deron Food : 5/5
Parking: Darren provided great service. Food
Roast beef is delicious. I had a wonderful meal with my friend. It was the first time I ve been here and I like it.
I placed an order for the Angus Burger with bacon and cheese combo with a chocolate shake. I asked for lettuce, mayo and jalapeños as my toppings on my burger. I received a burnt burger with no cheese or bacon and a Pepsi rather than the shake. I attempted to contact the restaurant. The call was picked up then hung up.
Wonderful staff. Service with a smile and a kind attitude is hard to find. Thank you so much. Parking: Lots of close up parking. Well lit.
Drive thru was quick. Hot fries
SERIOUSLY!!!! Update: more issues Im tired of having to repeat myself over and over in the drive thru because the owner is such a cheap person they wont upgrade the system. Ive called corporate, emailed corporate and still the same horrible system. How ignorant can you be to put your customers and your employees through this. Its not fair to anyone. I promise you from this day until you get it fixed I will not be back there, and Im stubborn! To the owner, you should really be ashamed of yourself because you dont respect your employees or customers enough to upgrade and to the head office of harveys you all need to be replaced because you dont know how to run a business to exceed your profit line and instead lose on your profit line all because of your lack of customer service and your employees inability to work in a stress free work environment because they cant understand what customers are asking for and this makes the customers impatient and irritated which goes back to the employees. Like I said earlier, its NOT FAIR to anyone!!!!
I hate it when you are choosing your toppings and they use the same tongs for everything. I work in a fast food industry and if we did that we would get in trouble and loose marks. The health board gets after places like fairs for things like that. I m
I came here labour day Monday, and the service was exceptional! The workers were so unbelievably kind. From someone who worked in fast food before, I can tell this is a great environment to work in. Shoutout to the management for creating such a positive environment, reflected in its employees! There was a young blonde lady on window, she was exceptionally kind as well! I am just blown away, being a holiday I figured the service wouldn t be great/slow. But this restaurant exceeded any expectations I had, I will be eating lunch here much more often!
Love this location, the day staff is awesome. So friendly and fast!
Love going here the girls on the day shift are always so polite and fast. Always good service here
Always a pleasure visiting this location. The short blonde lady on the grill is super friendly. Food
Love coming here for lunch the girls are all so friendly and fast they usually know my order walking in the door
Brady was wonderful in the drive thru. Very pleasant young man. Keep up the amazing work Brady!!
Went through drive through today to order a veggie burger. The sweet girl at window Maddisyn was a breath of fresh air. Smiles ear to ear as she told me roll up your window & stay warm & dry it will be a min. Just the sweetest employee. So nice to go to a business & be greeted this way.
I get the chicken strips often and have yet to have a bad experience. The workers are always nice and the food comes in a timely fasion. Its why i keep going actually. Parking: Wide open lot. In a plaza so there is more then enough room.
Friendly and very fast service Parking: Decent Food : 5/5 |
Excellent service and very friendly staff! Parking: Plenty of parking Food : 5/5 |
Fantastic staff. Tracy,Jason,Brie ,Oliver and Brady and the rest of the team are always smiling and make my wife and my visit always memorable. As you can tell we are long time regulars and they are the main reason we come here!
The best service, I see Tracy everytime I am at the drive thru and she is always so kind and warm and provides the best service, I am always happy with my food!
We go often - good food and great staff! In fact today we passed another location to stop here.
Cleanest fast food in the city. Shelly is really nice!! Food
Love this location been coming here for years the young women that is always on grill is so sweet and fast. She always takes the time to say hi how are you with a smile always. She is the manager there and always working hard. Wanted to take the time to praise her for a job well done. Staff is all very friendly as well
Food and customer service was 10/10. Love the staff here
Best location in Windsor. Fast service and awesome food. Staff is always Friendly. A repeat customer always
I am very impressed by this Harvey s location, I wouldn t go to another. This one is my first choice! The customer service is wonderful. Very friendly staff, fast service and the new dill pickle poutine is very delicious. Not only am impressed with the staff and the food, but I also appreciate the cleanliness of the store. 10/10 :)
I absolutely loved the new dill pickle poutine, I hope they keep it around for a while. I am always impressed by this location. Not only do they have the friendliest and most helpful staff but the food is always so fresh and delicious. Even when I have been there when its really busy my food never disappoints. Highly recommend this location! Vegetarian options: Vegetarian options available which makes it easier to choose multiple options for my friends who are vegetarian.
I went for my daily lunches last week, and I didn t see the usual woman on the grill. I hope she didn t quit. She ran the show back there doing everything she could to do her best by giving quality service and going above her expectations.
I enjoy coming to this Harveys once a week. Staff on the day shift are always helpful of expressing new items. They know my order when I come in, which makes it so easy during a busy lunch.
As a regular customer I can say the food is always fresh and delicious. The service is amazing, such friendly and quick staff always welcoming. The Manager Shelley is always making sure the customers are happy with their experience.
I work right around the corner & eat here WAY more than I should Tracy is usually always the one at the window to greet me with a big smile & hello and my order is always done promptly & correctly! She makes my day! Thanks for the great service!
The young lady on the till was super polite and helpful. You can tell she loves her job and is a true people person. Food was fresh and tasty. Restaurant was clean.
Love the staff in drivethru ... always a pleasure to have friendly service when Im in the drive thru on my lunch break. They make my day!! All kinds of laughs
I recently order Harveys Via there app after a long day at work, hoping to enjoy a satisfying meal. Unfortunately, my experience left much to be desired. It pains me to say this, but I feel compelled to share my disappointment, as this is not the first time Ive encountered issues at this particular location. Upon placing my order, I opted for a burger, which was decent enough in terms of taste and presentation. However, my frustration began when I received the two hot dogs I had ordered. One of them was missing several toppings, while the other lacked both cheese and bacon. It was disheartening to see such a blatant oversight in the preparation of my meal. To make matters worse, as I was enjoying my fries, I made a rather unpleasant discovery. I found human hairs in my fries and my food, which is not only unsightly but also unsanitary. This was a deeply unsettling experience, and it only compounded my dissatisfaction with the overall service. I must emphasize that this is not the first time Ive had a subpar experience at this Harveys location. I had hoped that my previous encounters were isolated incidents, but it appears that the issues persist. It is regrettable that I am left with no choice but to express my concerns publicly. To address these issues, I reached out to customer service, hoping for a prompt resolution. Unfortunately, I was informed that it would take 3-5 business days for someone to get back to me. This extended wait time only adds to my frustration and disappointment. In conclusion, my recent transaction with Harveys was marred by a series of disappointments, including incomplete orders, unsanitary food, and an unsatisfactory response from customer service. I sincerely hope that the management of this location takes these concerns seriously and takes steps to improve their quality of service. As a loyal customer who has given this establishment multiple chances, I am saddened to say that I will not be returning to Harveys in the future. I sincerely hope that this feedback leads to positive changes and improvements in the future.
Wait times are absolutely ridiculous, 15 min in the drive through and employees playing in their phones and laughing this is not fast food